How to create a capability model
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- เผยแพร่เมื่อ 20 ส.ค. 2024
- The capability model is one of the foundational models to understand the capabilities of the enterprise. It is often used as the basis of other analyses such as process analysis, spend analysis, prioritization of work, etc.
So it behooves the enterprise to create and have one capability model that is common for the whole enterprise. How do you start this exercise?
In this video, I explain precisely that.
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Here's what I can do to help you. I speak on the topics of architecture and AI, help you integrate AI into your organization, educate your team on what AI can or cannot do, and make things simple enough that you can take action from your new knowledge.
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If any of this sounds like something you might need, please reach out to me at dr.raj.ramesh@topsigma.com, and we'll get back in touch within a day. Thanks for watching my videos and for subscribing.
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simply brilliant and simple way of explaining things.
I am a TOGAF Certified..I really enjoy the content and how to put it into simple words! Great Job!
Awesome! Thank you!
Kindly inbox me we discuss an assignment
Very good, but people could still get a bit confused around the process element. It is the 2E2 processes that are enabled by the Business Capabilities of the organisation, i.e. the Business Services. The individual process building blocks within these E2E processes are themselves resources that are used to create the Business Capability, alongside the other resources required.
Simply superb for beginners and the analogy with family is awesome!!! Looking forward to watching such nice videos, thank you Raj sir
Thank you so much 🙂
Great introductory video for folks who are new to capability models!
Love the connection highlighted between processes and capabilities. Great video!
thanks!
clear and simple, easy to understand
Thank you Dr. Raj. This was made so simple.
Glad it was helpful!
awesome videos. Wonder how i missed these all these days .am now a fan of this channel.pls post more videos specifically on enterprise architecture and how to achieve cost benefit strategies.
Thanks so much. I try to post some on EA and some on AI.... The intent is to help people integrate AI into their organizations in a thoughtful way.
such a helpful video!!! Thank you for the simple but illustrative explanation
Glad it was helpful!
Very clear and concise explanation, thanks for sharing
You are welcome!
Wonderful content and an amazing presentation! Thank you, sir!
Juvenal Muniz thanks so much. Please do share with your colleagues who might find this valuable
Brilliant presentation. Thank you
Always look forward to viewing your new content... content is high quality.
Rhonda McGee thanks. Please share my channel and your sentiments with your circle of friends and colleagues who might find this useful as well.
What this explanation overlooks and, to my mind, virtually all articles on Capability overlook, is the fact that the Capability Model itself is an abstraction: it is a rationalized view of Capabilities (i.e., a Capability is included once and only once in the Capability model) - it is essentially a taxonomy. Take his example of "Cook" as a Capability, which requires Utensils, Knowledge and Utilities: being able to cook a quiche and being able to barbecue a steak are two DIFFERENT capabilities because they are composed of different Utensils, Knowledge and Utilities. Yet, these 2 instances of real-world Capabilities will be represented by a single abstract "Cook" capability in the Capability Model that can only serve more or less as a pattern or template of the type of salient components that an actual occurrence of the Cook capability would require.
What is the implication of glossing over this abstract-vs-concrete dichotomy? It means that you cannot measure a Capability (in the Capability Model): the idea is ludicrous, because it is abstract and doesn't really exist! You can, however, establish a Maturity Model for a Capability - a description of the qualities that would characterize the Capability a various stages of maturity. And you could identify a desired maturity level that you'd like any real-world instances of that Capability to operate at.
What's missing is that real-world aspect. Here, I think BizBoK has hit upon as good an answer as we're going to get: the Capability Instance. For every (abstract) Capability in the Capability Model, there are zero to many (concrete) Capability Instances that are actually executing that Capability. Unlike a Capability, you can actually measure a Capability Instance because it is real. So, you can measure a Capability Instance to assess where it is on the Maturity Model you have defined for the Capability. Similarly, you can measure its performance, its capacity, etc. You can also perform Capability-based Planning to create a roadmap to improve the Capability Instance.
Thanks for your detailed thoughts and inputs on this Warren. Believe it or not - I agree. An abstraction of capability has to be made real for any meaningful conclusions. This is just a starting point to think capabilities. Perhaps it there is another way to think about capabilities - from the reality to the abstraction.
This also gives me an idea to follow up this video with the concept of abstractions, subtypes, realized instances, and relationships. Thanks.
Interested in EA is the context of AI, particularly on the effects that it will to to workforce or to use a term in this video, capability model. Question, can we retain human capabilities that we know when an enterprise adopt AI into their business????
Great video
Excellent thank you. Got some doubts cleares.
Happy to help
Super explanation
Glad you liked it
excellent Introduction. Will share with my students. thanks Dr!
Please do! Thanks!
Excellent presentation
Glad you liked it
This was quite helpful - thanks for posting
You're welcome!
Big fan Sir
thank you!
Helped me a lot Raj, thank you!
Glad it helped!
I need to email you. Great job.
www.drrajramesh.com/contact-us
Thanks for such great video , may any one help me to the way to deliver like this video , what kind of application used to present the words in drawing like we saw in this video
As always fabulously explained this important concept. I am curious how a Business capability related technical capability ( enabler ) model done ? Do we define all enablers and then show dependency from each business capability? Can you please share some details on that ?
Yes, essentially. However, technical to business capability mapping can often by many to many.
It says "business processes" but they really are "value streams". People get really confused between the two concepts. Processes are the operational representation of instances of capabilities.
I think the focus of the video is about capability model hence keeps on mentioning business processes, than value stream. But then again, I understand where are you coming from.
Raj sir, you can open your own consultancy, and I would like to work with you under your mentorship
thanks - am flattered :-)
Raj Ramesh - for the HR capability, the customers are the employees. can the customers be classified into internal and external customers?
yes indeed - depending on the use case
Could you explain meaning of color in the heat map?
You can use color as a visual indicator for any number of variables such as number of people working on the capability, the budget allocated, the number of projects, etc. That's the flexibility the BCM provides
@@RajRamesh , thank you, Can I use heatmap to describe the maturity of each capability in Capability modeling?.
pl. suggest a good tool to draw out models. preferable an open source tool
Draw.io seems to be good for general purpose visuals; and it’s open source - not sure what you mean by models.
@@RajRamesh thanks
By models I meant - uml diagrams , flow diagrams etc
@@ashishbatra29 Yep, draw.io is great for that. However, you won’t be able to do something sophisticated like connecting an Excel file or relational database to dynamically to create and update diagrams (like Visio for example). Most people though don’t use that connectivitiy.
That would be interesting. Is there such a tool that can map excel to drawing .. ?
@@ashishbatra29 Visio does that - but that’s not free
this might be a silly question but a capability model doesn't need to define the business can it also capture a feature for a long term strategy?
If I understand your question, yes. So you are saying that "this business will be growing into this new space, and therefore needs this new capability."