Excellent service and honesty with the home owner. I could absolutely see some other (shady) company totally taking advantage of the elderly customer in this situation. Very good work and excellent customer relations. 👏
I really do appreciate the way that you treated that lady That also was a nice catch on telling her about the leaking hose bibb. Try investing in a battery powered closer auger. Milwaukee makes a good one. It has saved my arm alot. Nice plumbing Shelley
Hey Hans, I was taught to be aware of my surroundings. Which in turn makes me see things that are problems and then I can help solve them in turn. (Shelly)
Found your site yesterday! Watched the vid where you retrieved a broken piece of rod that another company left in the drain. Kudos to you for finishing the work they should have! I like that your daughter helps and is interested in following in your footsteps. I used to clear our clogged drains when our drains started backing up. After becoming a subscriber , and watching more of your videos I bought ZEP DRAIN DEFENSE and started a monthly treatment schedule throughout the house. All the best to you, your family and your business!
Hey William thank you for checking out the channel. We hope the drain defense helps you out a bit, we will see as Sam gets older if she really does want to follow along. If not she will at least always have these memories, knowledge to do it on her own if needed and be able to say later in life my mom and stepdad taught me that. Thank you again. (Shelly)
Nice work 👏 poor old lady that toilet bowl stain looked weeks not days. Wonder how long that silcock was leaking? Probably noone checking up on her? Its good she called you guys a big corporate company would have stuck it to her.
but you didn't check to see of any other water was shut off along with that outside valve. - it probable also shut off the water to that toilet you unclogged and she'll call you in a week when it's filled with poop
They should start at the roof and give a thorough home inspection when called to unclog a toilet…..I agree, walk in and start looking for problems…..you are the real hero !
There are 2 water meters. The second water meter is only for irrigation and outside faucets. It to prevent paying on your sewer bill. Shelly checked the toilet. It didn't make the video because it was just a flush. Good catch. (Bob)
Really good service Shelly,and that was really kind sorting out the water leak for the lady ⭐️⭐️⭐️⭐️⭐️ service 😊
Thank you Neville, I couldn't morally just leave the line spraying like that on the poor lady. (Shelly)
Excellent service and honesty with the home owner. I could absolutely see some other (shady) company totally taking advantage of the elderly customer in this situation. Very good work and excellent customer relations. 👏
Thank you Al, we pride ourselves in customer service. I personally love helping and keeping people safe and save money. (Shelly)
Shelly, you are such a good person. Glad you noticed her outside water was spraying everywhere and got it resolved. You are such a sweety.
Awe thank you Cindy, I try hard to be kind to all. But sometimes people push me the other way lol. (Shelly)
I really do appreciate the way that you treated that lady
That also was a nice catch on telling her about the leaking hose bibb. Try investing in a battery powered closer auger. Milwaukee makes a good one. It has saved my arm alot. Nice plumbing Shelley
Thank you I will forever and always help elsewhere if needed. We have a Milwaukee auger tbh I don't really care for it. (Shelly)
Great work, Shelly!
Thank you very much David. (Shelly)
Great work Shelly Gary
Thank you very much Gary. (Shelly)
Hi Shelly,
You have a keen eye for problems and you solve them.
The lady was helped again. Hans
Hey Hans, I was taught to be aware of my surroundings. Which in turn makes me see things that are problems and then I can help solve them in turn. (Shelly)
Found your site yesterday! Watched the vid where you retrieved a broken piece of rod that another company left in the drain. Kudos to you for finishing the work they should have! I like that your daughter helps and is interested in following in your footsteps. I used to clear our clogged drains when our drains started backing up. After becoming a subscriber , and watching more of your videos I bought ZEP DRAIN DEFENSE and started a monthly treatment schedule throughout the house. All the best to you, your family and your business!
Hey William thank you for checking out the channel. We hope the drain defense helps you out a bit, we will see as Sam gets older if she really does want to follow along. If not she will at least always have these memories, knowledge to do it on her own if needed and be able to say later in life my mom and stepdad taught me that. Thank you again. (Shelly)
I love how you always clean up. You just can't stand it can ya? ❤
No especially when I know it's someone that would have a hard time doing it for themselves. (Shelly)
Nice work 👏 poor old lady that toilet bowl stain looked weeks not days. Wonder how long that silcock was leaking? Probably noone checking up on her?
Its good she called you guys a big corporate company would have stuck it to her.
Thank you Rod, yes they sure would have. She called us before a while ago for the same issue. It was right around Halloween. (Shelly)
My wife is a TN licensed plumber. We own it own little company with just the 2 of us... I have to tell her i found another
That is amazing, We are a small shop as well. We do know one other. Her name is Linda she is from Ohio. Thank you for watching. (shelly)
but you didn't check to see of any other water was shut off along with that outside valve. - it probable also shut off the water to that toilet you unclogged and she'll call you in a week when it's filled with poop
They should start at the roof and give a thorough home inspection when called to unclog a toilet…..I agree, walk in and start looking for problems…..you are the real hero !
There are 2 water meters. The second water meter is only for irrigation and outside faucets. It to prevent paying on your sewer bill. Shelly checked the toilet. It didn't make the video because it was just a flush. Good catch. (Bob)