I am renovating an architect's home. It has several doors : 2 main doors plus several additional exterior doors. How can I receive advice regarding which locks are best for which doors? I like the "gold" color locks. For the 2 main doors I like the fingerprint / fib ic card / keypad passcode / smartphone override locks. For the several additional exterior doors I would like something a little less, but that work with the 2 main doors so that the entire home all works 'as one'. The home has excellent wifi. I use iPhones. Already installed is Phillips Hue, a separate security system, and Alexa throughout. Can you please advise me as to what to choose? Reply with a link to my best choices? - Thank you!
The locks show up as non responsive in the app. Sometimes I am able to lock them by voice but other times they say they are not responsive. Is this fixable?
Yes, please make sure the distance between the gateway and the lock is within 5 meters. If you need any help please contact us via vivian950909guo@gmail.com
If your lock is backward, please check Settings > Door Orientation > Door opening direction. If the problem is still unresolved, please contact us at vivian950909guo@gmail.com
@@LuisEduardoCruzCruz If you are in the US, please search TTLock or Next Lock, if you are in Canada, please search ScienerSmart, if it still does not work, please contact us, thanks. Vivian950909guo@gmail.com
could you please make sure the gateway is close to the lock within 3 meters? Check if your wifi is 2.4Ghz, if you still have an issue with the gateway please contact us, Email:vivian950909guo@gmail.com, and I will help you.
@@mobarkbinswidan7194 have you turn on the remote unlock button? Have you paired with the gateway? If the gateway is online status and the lock works. Please make sure the remote unlock button is on. And touch the little icon in the App, to remote unlock the door. If it still not working, please contact me at vivian950909guo@gmail.com
@@vilmacastell3847 please reset the gateway first, and make sure the gateway is close to the lock within 5 meters. And you need to set up the gateway within 2 minutes. When it is red and blue, you can find it in your App, if it red light, please reset the gateway again.
I am renovating an architect's home. It has several doors : 2 main doors plus several additional exterior doors. How can I receive advice regarding which locks are best for which doors?
I like the "gold" color locks. For the 2 main doors I like the fingerprint / fib ic card / keypad passcode / smartphone override locks.
For the several additional exterior doors I would like something a little less, but that work with the 2 main doors so that the entire home all works 'as one'.
The home has excellent wifi. I use iPhones. Already installed is Phillips Hue, a separate security system, and Alexa throughout.
Can you please advise me as to what to choose? Reply with a link to my best choices? - Thank you!
Is there a Google home video?
for set up the lock with Alexa
Is the Gateway suppose to be 10 feet from the router or the doorknob?
The distance between the gateway and the lock within 5 meters
It sucks that it requires 2.4 band on the wireless router
Will this make my lock work from anywhere away from home
yes
What is the G2 smart lock gateway for?
for remotely control the lock and help the lock to works with Alexa/ google home
is alexa required? I don't have or want it
No, you don't need use Alexa(if you don't want)
@@hornbillsmartlocks4762 thank you
I sign into scienersmart site for Google home but your app says it can not connect to website!!! Will not work...
Please contact us via Email vivian950909guo@gmail.com, and I will help you to set up google home and the gateway
The locks show up as non responsive in the app. Sometimes I am able to lock them by voice but other times they say they are not responsive. Is this fixable?
Yes, please make sure the distance between the gateway and the lock is within 5 meters. If you need any help please contact us via vivian950909guo@gmail.com
On my cellphone I have to press lock to unlock and unlock to lock ????
If your lock is backward, please check Settings > Door Orientation > Door opening direction. If the problem is still unresolved, please contact us at vivian950909guo@gmail.com
Can other phones connect the lock?
Only the owner of the lock, if you are the owner, you can add the admin for your lock.
Doy de Ecuador. No sale el skill de TTLOCK.😭
Lo pudiste solucionar ? Yo tampoco pude encontrar el skill
If you are in Canada, please search ScienerSmart. Check if it works. Or contact us.
Igualmente eso estoy viendo que no aparece, ya pudieron encontrar la skill?
@@LuisEduardoCruzCruz If you are in the US, please search TTLock or Next Lock, if you are in Canada, please search ScienerSmart, if it still does not work, please contact us, thanks.
Vivian950909guo@gmail.com
gateway can't find lock. I'm a foot away.
could you please make sure the gateway is close to the lock within 3 meters? Check if your wifi is 2.4Ghz, if you still have an issue with the gateway please contact us, Email:vivian950909guo@gmail.com, and I will help you.
How do I unlock from anywhere in the world ?
Do you have the gateway? If yes, I will let you know how to remotely control the door lock.
@@hornbillsmartlocks4762
Yes I do have
But unfortunately I can’t
@@mobarkbinswidan7194 have you turn on the remote unlock button? Have you paired with the gateway? If the gateway is online status and the lock works. Please make sure the remote unlock button is on. And touch the little icon in the App, to remote unlock the door. If it still not working, please contact me at vivian950909guo@gmail.com
Hello, is it possible to connect Alexa to the YAMIRY H1A lock in the Central American region, I have the G2 router in use with the lock.
Hi, my app can't find G2 ..what to do?
Fixed it.. location on the phone need to be turned ON
@@NEoXeditor If you need any help please don't hesitate to contact us, my email is vivian950909guo@gmail.com
My app cant find G2...what to do?
Please
@@vilmacastell3847 turn on bluetooth and location, then search. New premissions on android phones. Worked for me!
@@vilmacastell3847 please reset the gateway first, and make sure the gateway is close to the lock within 5 meters. And you need to set up the gateway within 2 minutes. When it is red and blue, you can find it in your App, if it red light, please reset the gateway again.