You are more than likely hitting the corners on your bag on walls etc because it is big. Coach can repair the bag so I would ask for that. Keep your bag away from walls and corners when you wear it and it won’t get worse. Any bag will have corner wear if it hits things as you carry it.
They used a special dye on some of the bags so keep your quilted tabby bag away from Straight UV light or direct sunlight. Also used only dry cloth to clean it... I am a coach specialist and I work for coach and literally we have been studying the different types of leather and how to care for different bags during our online coach university class
Origin doesn’t matter, it depends on the craftsman and quality inspection. My family and I have bought 2 *hotdups* bags in the last 3 years and I am sure you will not be disappointed!
I understand what you’re saying regarding the leather rubbing…however, I bought a red Chanel Jumbo several years ago for more $7,000 and the corners rubbed off with minor use. When I sold to a reseller I got $3600 for it….therefore, with coach bags I just condition the leather and glad for their affordable luxury.
@@dr_sharmbaglover4321 😳 thats such a big difference. Usually people resell their Chanel for way more than what it was purchased at. Thank you for the advice, what leather condition do you use? 🩷🩷🩷
Many of the people who buy the authentic ones have kids in college and have huge student loans and unpaid home mortgages, but still spend thousands of dollars on handbags. I often recommend *condup* to them, they have good quality brand bags.
Wow, please share how you "condition" thank you. I really like the Black on Black. I'm sorry this happened though cause whatever we spend our money on we want to feel like it was worth it.
Some people I know have this tabby 33. They have been using it several times more than 3-4 months without any issues. Idk why u have the leather issue already, but Coach can fix it if you walk into the store. The hang tag is no issue at all. They didn't tight the chain well. They can put a new chain, or they can tighten the chain you already have. They will fix the leather problem too. You just have to walk in, and the repair is free😊
I took the Tabby Quilted 26 on a trip and it was very easy to put in its dust bag and fit in my Samsonite backpack to fly but way too small for every day. When the 33 came out with brass (instead of only pewter), I bought it also. For me the 33 is a perfect every day bag. If you are a petite person the 33 might be too big and clumsy for you so you might knock it into things without noticing. Those solid brass ball chains (that hold the leather tag) are very easy to replace (and inexpensive) but it sounds like yours is just loose. It's a very easy fix to gently tighten with needle nose pliers (wrap a cloth around the brass first to protect it from scratching), or just purchase another chain to avoid losing your tag. I would not call Coach employees. Instead go directly to a Coach store with the bag empty, your receipt, and politely speak with a manager. Great service at Coach.
Oh no i have a quilted tabby 26 and so far no issue with Cornerwear. She is perfect and love mine so much. Maybe its just corner wear, corner rubbing. Ty for sharing
I bought the white 26 and the same thing happened to mine and I called my coach store and they exchanged it for me and I also had it personalized. I would just take it in.
Oh no!!!!! I have the 33 in black on black and it’s more delicate than my other tabby’s. But the leather shouldn’t be peeling especially after only using it twice. I know you're past the return window but you might want to try because the bag may be defective (even if you got it personalized)? Coach should be able to repair it if they’re not willing to exchange it for you. I hate this happened, I know you’re frustrated.
@@FIERCE50PLUS I kinda wish I had went with the all black now 🫣 im going to try this weekend in person and see what they say 🤞🏻thank you for the advice 🩷🩷🩷
Thanks to this video I learned a few things. I can’t tell the real from the fake so I only buy the fakes. But if I want to buy again in the future, it’s better to invest in the real thing. But now I’m still considering buying the fakes within my budget. I’ve been waiting for a *hotdups* for a long time.
That's not fair of Coach to refuse an exchange or return based on quality issues just because you personalized the tag. At this price point especially, I expect them to stand by their product and give you a replacement. That leather peeling is not normal at all. I say don't take no for an answer. Email corporate. This really is unacceptable! Thank you for sharing your experience. Great video ❤
Thx I nearly buy it. I have nearly the same bag here at home. Now unfortunately I have to return it. Is so pretty like Chanel but the quality of the quilted leather I don't know. Did you impregnate it beforehand like is recommended? You have to take good care of it with a special leather product. Too complicated and for the price too delicate leather for a expensive bag like this!
i think when the brands drop their bags…the first batch is always good to almost no quality issue… then when it becomes high demand an d produces more bags..the following batches may have quality issues bcuz they put less effort to speedy up production… 🤷🏻♀️ that’s just what i think…
I have the black quilted tabby 26 and I barely wore it before noticing my corners are also really wearing off. It looks worse than some of my cheaper bags that only got to this point after a year + of wearing daily. Really sad. I did buy their conditioner to help with dryness.. but maybe I will reach out about repairs
@@margaritalankin9448 it doesn’t hurt to try. I contacted repairs and they just sent me a new bag. I hope you get a solution and im sorry that happened to your bag
You can definitely request warranty. I know this is frustrating. I always just buy a separate tag and have it stamped and leave the original tag unstamped for ease.
Sorry for the issues I have the black-on-black and have not had any issues with mine. I hope you can take care of it and are happy with it. Take good care and get video.
I live on an island and I have the tabby 26 full black. I didn’t encounter any problems with my coach bag and this one for my part. However, I am particularly vigilant when I use my bags. I am careful when I have jewelry when I handle it and I put it on clean surfaces or cushions when possible... I nevertheless hope that you will have repair it may be that you have received a defective model.
I’m interested in getting this bag. I appreciate your in-depth review. But I don’t understand how the bag is non-returnable if you get the tag customized. Can’t they just take the tag off and replace it with a new one?
@@MissTia325 I thought the same. But it says that when you personalize the bag it becomes ‘final sale’ so thats why they wont take the bag back. But yes im sure making a new tag is so easy for them
Take it to the store you maybe able to exchange it. If not just wear it get some leather paint for the corners. For the tag just get some pliers a squeeze the chain closer a little.
Great thorough review ❤ I looked at the 26 in a department store (we don’t have coach shops in Switzerland 🇨🇭) and it was completely scuffed 😮 I would love this bag in the 33 but I think I’d be too worried about the damage 😢
@@Missginalove yes. That’s the one I bought. As well as the leather cleaner from them, each bottle is like $12. I don’t know if theres a better option tho
How frustrating to have this happen after only two uses. I agree with another comment that you might have Coach repair those corners if possible. They definitely need more protection. BTW, I've engraved two bags in the past from Coach while ordering and after watching this video, I will NOT be doing that again!
Thanks for sharing and I was worried about the quality too. But I think it depends on your luck too. I plan to get the 20 or wristlet in Dragonfruit color. The 26 was too big for me so the 33 would be way too big. Now I wonder if I should get one. Hope you can get it fixed. I would never personalize my bags for reasons like this. It may be partially because of the big size so is harder to carry and take care of.
I'm a New Subbie! I'm so sorry you are having this issue. I really want to purchase this handbag, and thanks for heads up. I will remember not to get my tag personalized. Tfs!❤
@@theodorangwerume7015 LOL Chanel burn. But basically the style is a dupe. Coach is known for making dupes of popular more expensive bags. It’s definitely inspired by it at least. I don’t have any Chanel so I can’t speak on quality. But I do really like this bag 🩷🩷🩷
They have a warranty so while you might not be able to return it, you can send it in for repairs. If it's not repairable I'm sure they'd just replace it
I just returned the Coach Tabby 26 in buff because it had wear around the closure and on the C and black markings on the bottom. I hadn’t even carried the bag. It was obviously a returned bag and not brand new. The price point for these bags are too high to deal with quality issues and defects. It also hurts the Coach brand. I am a longtime Coach customer. I’ve never had issues with my Coach handbags until now.
When you bought it…. Did you check the bag ? I always do before I purchase in the store. I have had bad experiences purchasing online at Macy’s I hope you get an exchange because it is a beautiful bag 💕💕
@@vanessavelazquez2649 i didnt look at it when i bought it. Bc I had to wait like 30 minutes to get the tag engraved so I just went around the mall and then just came to pick it up
It looks more like a scratch/rub, but sorry that you are getting that issue, if you can't get it replace see if they can repair it if they refuse to repair it I would suggest to leather condition it. I see another TH-camr stated that she felt that the edges would get wear out easily.
I don't own fakes, but I can certainly understand why people would buy fakes, especially now that prices are rising and there are more and more quality issues with authentic bags. When my patience runs out, I will also go to *condup* to shop what I like bag.
I had two issues with a bag I owned for 1 week and I went back and got a full refund because of defects. Specifically with these bags It's very upsetting since they are so pretty and the most expensive coach bag I owned. I got my money back. Go to a different store, it shouldn't matter that the tag was customized.
don't give up, definitely advocate for getting yourself taken care of. Speak to a manager, or reach out to a higher up...maybe make a better business bureau complaint, they usually take those seriously
same with mine, although, take a look at the leather. i think in my case it looks like discoloration instead of actual pealing of it. i want to get it checked by a cobbler (is that the name for the person who works leather? XD) i hope they can fix the color at some point on mine
@@pato424 mine looks like the color is peeling but its a weird white texture at the bottom almost like cotton? So I think mine is the leather. Idk bc the color is a pretty thin layer. I have to take it in the Coach and try the repair bc they do give a 1 yr warranty
@@Satine_Moisant yes they offered to swap out the chain, and if that doesn’t work I can just glue it or something permanently. I wouldn’t just swap it out for any chain tho bc it does have the Coach name on the chain. Ill try taking it to the store 🩷🩷🩷 thank you
I would take the bag to the store you bought it from and insist on exchanging it. Don’t gave up because you are not the only one having this issue of leather peeling.
Don’t give up if it really bothers you cause I do have the same problem on my quilted tabby 20 black/pewter. But it didn’t bother me too much. But the tag is what I would worry about like why it keeps coming off. If you can I would try in person. Shame cause these bags are beautiful
That is extensive damage on the corners for you to not have used the bag much. It seems to me that your bag is defective. I hope that Coach replaces it. I have the same bag and use it as a work bag. I've carried it non-stop for at least a month and have no corner wear.
@@AlwaysEmmyJ thank you so much for your comment bc I was feeling like maybe it is me. But I had this bag on my lap majority of the time when I used it the 2 times. And Ive put it back in the dustbag after
A long review, 2 issues. But, I have decided not to buy the bag. Large bags tend to wear quicker. Coach should swap your bag out, and the chain for the tag. Keep pestering them
@@crab3696 I called customer service and then went in person to my Coach store and they both declined. So I sent it out to repair and was send a brand new bag by them 🩷🩷🩷
When I purchased a wallet from Louis Vuitton online I had it hot stamped but I asked if it didn’t meet my standards or if it was defective if I would be able to return or exchange, I was told yes and when it came the button was not aligned I took it in and they didn’t want to exchange it however they had to honor it oh and for the tag I take off those chains on every bag and use a tiny strap I don’t know what they are called kinda like a hair tie and loop it around hmmm 🤔 if I find out what they are called I’ll edit this comment lol
@@emmeau im glad they took it back. I never got an LV personalized but at their prices I hope they don’t have any quality issues and if they do they better take it back no questions asked
I would escalade it go to customer service. They should be able to swap out the bag. Itself, you can remove the tag and place the other tag, and they can swap it for your personalized tag. That is a ridiculous reason for them. Not to swap out due to quality defect.
I own the quilted Tabby in size 20 and 26 and the quality is fabulous especially for the price. This is a nappa leather bag which means it's delicate leather, this isn't a beater bag that you toss on and go without a care in the world. You have to be mindful of that when using it. While you're entitled to your opinion, I don't think it's fair to question the quality or tell people not to purchase one because you're banging or scraping your bag while using it. Once you learn about different types of leather you'll be able to judge which bags need extra care or should only be used for special occasions and which bags can handle a beating. If you're harder on your bags or was planning on using this as an everyday piece then I would pass.
@@LvLove518 ive only used this bag twice tho. And was in the car with the bag on my lap majority of the time. Again, this is my experience so im sharing it. I still love the bag. But its unfortunate that in two uses its showing more wear than bags ive had for years. And Coach basically said oh well. Thats basically the problem. Is their response. Thank you for your advice 🩷🩷🩷
I’m not sure your comment is appropriate. I got a Coach pillow bag, the white one, and it started to get green stains (I live in the city and I don’t have any green clothes). Unfortunately, Coach is not as good as before anymore 😢It’s actually good that more people flag the issues
i have the size 26, im using for 10months and so glad no deffect or problem at all. i love this bag ❤
i want another color😊
You are more than likely hitting the corners on your bag on walls etc because it is big. Coach can repair the bag so I would ask for that. Keep your bag away from walls and corners when you wear it and it won’t get worse. Any bag will have corner wear if it hits things as you carry it.
@@moniquemcneil6737 thank you for the advice 🩷🩷🩷
I have a feeling the size may be a part of the issue too.
Why can’t Coach just repair your bag?
I would buy another one and switch the tags and return the one with quality issue.
You are so cute! I love that you always wear something that matches what you share! I hope the *hotdups* comes out in different colors again!
They used a special dye on some of the bags so keep your quilted tabby bag away from Straight UV light or direct sunlight. Also used only dry cloth to clean it... I am a coach specialist and I work for coach and literally we have been studying the different types of leather and how to care for different bags during our online coach university class
Origin doesn’t matter, it depends on the craftsman and quality inspection. My family and I have bought 2 *hotdups* bags in the last 3 years and I am sure you will not be disappointed!
I understand what you’re saying regarding the leather rubbing…however, I bought a red Chanel Jumbo several years ago for more $7,000 and the corners rubbed off with minor use. When I sold to a reseller I got $3600 for it….therefore, with coach bags I just condition the leather and glad for their affordable luxury.
@@dr_sharmbaglover4321 😳 thats such a big difference. Usually people resell their Chanel for way more than what it was purchased at. Thank you for the advice, what leather condition do you use? 🩷🩷🩷
Many of the people who buy the authentic ones have kids in college and have huge student loans and unpaid home mortgages, but still spend thousands of dollars on handbags. I often recommend *condup* to them, they have good quality brand bags.
Wow, please share how you "condition" thank you. I really like the Black on Black. I'm sorry this happened though cause whatever we spend our money on we want to feel like it was worth it.
Some people I know have this tabby 33. They have been using it several times more than 3-4 months without any issues. Idk why u have the leather issue already, but Coach can fix it if you walk into the store. The hang tag is no issue at all. They didn't tight the chain well. They can put a new chain, or they can tighten the chain you already have. They will fix the leather problem too. You just have to walk in, and the repair is free😊
I took the Tabby Quilted 26 on a trip and it was very easy to put in its dust bag and fit in my Samsonite backpack to fly but way too small for every day. When the 33 came out with brass (instead of only pewter), I bought it also. For me the 33 is a perfect every day bag. If you are a petite person the 33 might be too big and clumsy for you so you might knock it into things without noticing. Those solid brass ball chains (that hold the leather tag) are very easy to replace (and inexpensive) but it sounds like yours is just loose. It's a very easy fix to gently tighten with needle nose pliers (wrap a cloth around the brass first to protect it from scratching), or just purchase another chain to avoid losing your tag. I would not call Coach employees. Instead go directly to a Coach store with the bag empty, your receipt, and politely speak with a manager. Great service at Coach.
@@pamelapatton1216 thank you 🩷🩷🩷 Coach actually gave me a brand new bag. I have an updated video on it 🩷🩷🩷
Oh no i have a quilted tabby 26 and so far no issue with Cornerwear. She is perfect and love mine so much. Maybe its just corner wear, corner rubbing. Ty for sharing
Any issues yet ??
I bought the white 26 and the same thing happened to mine and I called my coach store and they exchanged it for me and I also had it personalized. I would just take it in.
Pinch the closure ends of the chain on your hangtag. It won’t fall off anymore
I do that with all my coach bags ! 👍🏾
Oh no!!!!! I have the 33 in black on black and it’s more delicate than my other tabby’s. But the leather shouldn’t be peeling especially after only using it twice. I know you're past the return window but you might want to try because the bag may be defective (even if you got it personalized)? Coach should be able to repair it if they’re not willing to exchange it for you. I hate this happened, I know you’re frustrated.
@@FIERCE50PLUS I kinda wish I had went with the all black now 🫣 im going to try this weekend in person and see what they say 🤞🏻thank you for the advice 🩷🩷🩷
Thanks to this video I learned a few things. I can’t tell the real from the fake so I only buy the fakes. But if I want to buy again in the future, it’s better to invest in the real thing. But now I’m still considering buying the fakes within my budget. I’ve been waiting for a *hotdups* for a long time.
You could use clear 'heat shrink tube' to prevent the tag from falling off.
@@Shsh24969 they actually offered to swap out the chain for me. So if that doesnt fix it, I’ll look for a permanent option. Thank you 🩷🩷🩷
That's not fair of Coach to refuse an exchange or return based on quality issues just because you personalized the tag. At this price point especially, I expect them to stand by their product and give you a replacement. That leather peeling is not normal at all. I say don't take no for an answer. Email corporate. This really is unacceptable! Thank you for sharing your experience. Great video ❤
@@momambition thank you for the advice. I’ll try to take it in person and see what they say 🩷🩷🩷
@@Swatchstrike best of luck to you 🙏🏽❤️
Thx I nearly buy it. I have nearly the same bag here at home. Now unfortunately I have to return it. Is so pretty like Chanel but the quality of the quilted leather I don't know. Did you impregnate it beforehand like is recommended? You have to take good care of it with a special leather product. Too complicated and for the price too delicate leather for a expensive bag like this!
i think when the brands drop their bags…the first batch is always good to almost no quality issue…
then when it becomes high demand an d produces more bags..the following batches may have quality issues bcuz they put less effort to speedy up production… 🤷🏻♀️ that’s just what i think…
I have the black quilted tabby 26 and I barely wore it before noticing my corners are also really wearing off. It looks worse than some of my cheaper bags that only got to this point after a year + of wearing daily. Really sad. I did buy their conditioner to help with dryness.. but maybe I will reach out about repairs
@@margaritalankin9448 it doesn’t hurt to try. I contacted repairs and they just sent me a new bag. I hope you get a solution and im sorry that happened to your bag
You can definitely request warranty. I know this is frustrating. I always just buy a separate tag and have it stamped and leave the original tag unstamped for ease.
Sorry for the issues I have the black-on-black and have not had any issues with mine. I hope you can take care of it and are happy with it. Take good care and get video.
I live on an island and I have the tabby 26 full black. I didn’t encounter any problems with my coach bag and this one for my part. However, I am particularly vigilant when I use my bags. I am careful when I have jewelry when I handle it and I put it on clean surfaces or cushions when possible... I nevertheless hope that you will have repair it may be that you have received a defective model.
I’m interested in getting this bag. I appreciate your in-depth review. But I don’t understand how the bag is non-returnable if you get the tag customized. Can’t they just take the tag off and replace it with a new one?
@@MissTia325 I thought the same. But it says that when you personalize the bag it becomes ‘final sale’ so thats why they wont take the bag back. But yes im sure making a new tag is so easy for them
Take it to the store you maybe able to exchange it. If not just wear it get some leather paint for the corners. For the tag just get some pliers a squeeze the chain closer a little.
@@deedeelaveen6872 thank you for your advice 🩷🩷🩷 I appreciate it
Great thorough review ❤ I looked at the 26 in a department store (we don’t have coach shops in Switzerland 🇨🇭) and it was completely scuffed 😮 I would love this bag in the 33 but I think I’d be too worried about the damage 😢
Do you use leather conditioner from coach ?
@@Missginalove yes. That’s the one I bought. As well as the leather cleaner from them, each bottle is like $12. I don’t know if theres a better option tho
How frustrating to have this happen after only two uses. I agree with another comment that you might have Coach repair those corners if possible. They definitely need more protection. BTW, I've engraved two bags in the past from Coach while ordering and after watching this video, I will NOT be doing that again!
Thanks for sharing and I was worried about the quality too. But I think it depends on your luck too. I plan to get the 20 or wristlet in Dragonfruit color. The 26 was too big for me so the 33 would be way too big. Now I wonder if I should get one. Hope you can get it fixed. I would never personalize my bags for reasons like this. It may be partially because of the big size so is harder to carry and take care of.
My bag tags always come off with coach, it’s annoying and I’ve lost them before.
@@positivelypinky 😳😳😳 omg noooooo!!!! Thank you for sharing, that is awful
Damn… I have the 33 gray and 26 buff and need to check mine now. But I had my eyes on this exact one when it became available in gold 😭😭
@@CodeXana I would still get it. Just dont personalize it in case you do have issues you can return without a problem 🩷🩷🩷
I'm a New Subbie! I'm so sorry you are having this issue. I really want to purchase this handbag, and thanks for heads up. I will remember not to get my tag personalized. Tfs!❤
@@tangiessubtleluxuries yes! At least not until you are certain its a keep. Its a beautiful bag. I hope you get it and love it 🩷🩷🩷
Can we please stop saying this is a dupe for the Chanel because its not. It is better way better quality than a chanel.
@@theodorangwerume7015 LOL Chanel burn. But basically the style is a dupe. Coach is known for making dupes of popular more expensive bags. It’s definitely inspired by it at least. I don’t have any Chanel so I can’t speak on quality. But I do really like this bag 🩷🩷🩷
They have a warranty so while you might not be able to return it, you can send it in for repairs. If it's not repairable I'm sure they'd just replace it
@@brokewithexpensivetaste thank you 🩷🩷🩷 I actually did send it in for repairs. So waiting to hear back from
Also, next time if you want a personalized tag, just buy a separate one to be personalized so the one it comes with stays unused
I just returned the Coach Tabby 26 in buff because it had wear around the closure and on the C and black markings on the bottom. I hadn’t even carried the bag. It was obviously a returned bag and not brand new. The price point for these bags are too high to deal with quality issues and defects. It also hurts the Coach brand. I am a longtime Coach customer. I’ve never had issues with my Coach handbags until now.
@@loveofdavid3915 this is my second coach bag. But my first one was literally perfect. And I never babied that bag. Im sorry that happened to you
When you bought it…. Did you check the bag ? I always do before I purchase in the store. I have had bad experiences purchasing online at Macy’s
I hope you get an exchange because it is a beautiful bag 💕💕
@@vanessavelazquez2649 i didnt look at it when i bought it. Bc I had to wait like 30 minutes to get the tag engraved so I just went around the mall and then just came to pick it up
But it's only the tag that has been personalised. If I was you, I'd order a new bag and swap them and just replace the tags.
It looks more like a scratch/rub, but sorry that you are getting that issue, if you can't get it replace see if they can repair it if they refuse to repair it I would suggest to leather condition it. I see another TH-camr stated that she felt that the edges would get wear out easily.
I don't own fakes, but I can certainly understand why people would buy fakes, especially now that prices are rising and there are more and more quality issues with authentic bags. When my patience runs out, I will also go to *condup* to shop what I like bag.
Take it to the store, they will help you. The final sale does not include quality issues
I had two issues with a bag I owned for 1 week and I went back and got a full refund because of defects. Specifically with these bags It's very upsetting since they are so pretty and the most expensive coach bag I owned. I got my money back. Go to a different store, it shouldn't matter that the tag was customized.
oh perhaps It's because It's from Canada...maybe that's why you can't exchange.
don't give up, definitely advocate for getting yourself taken care of. Speak to a manager, or reach out to a higher up...maybe make a better business bureau complaint, they usually take those seriously
@@-mp8uf they told me the issue is personalizing the item. That makes it final sale. So if there’s anything they wont take it back
The tag is falling off becuase the chain is slipping through the catch, take sone tweezers and squeeze it together.
It’s a Nappa Leather, very delicate. I have 2 tabby 26, without any issues. Sorry for you!
@@Mona.Monika very delicate, but so beautiful. Thank you 🩷🩷🩷
same with mine, although, take a look at the leather. i think in my case it looks like discoloration instead of actual pealing of it. i want to get it checked by a cobbler (is that the name for the person who works leather? XD) i hope they can fix the color at some point on mine
@@pato424 mine looks like the color is peeling but its a weird white texture at the bottom almost like cotton? So I think mine is the leather. Idk bc the color is a pretty thin layer. I have to take it in the Coach and try the repair bc they do give a 1 yr warranty
As to the tag, get a different chain, problem fixed. Ask Coach about the leather issues.Take it to the store and ask their advice.
@@Satine_Moisant yes they offered to swap out the chain, and if that doesn’t work I can just glue it or something permanently. I wouldn’t just swap it out for any chain tho bc it does have the Coach name on the chain. Ill try taking it to the store 🩷🩷🩷 thank you
I would take the bag to the store you bought it from and insist on exchanging it. Don’t gave up because you are not the only one having this issue of leather peeling.
@@violettajakuszyk6707 thank you 🩷🩷🩷 I’ll try in person and see if its any better
Don’t give up if it really bothers you cause I do have the same problem on my quilted tabby 20 black/pewter. But it didn’t bother me too much. But the tag is what I would worry about like why it keeps coming off. If you can I would try in person. Shame cause these bags are beautiful
Coach is definitely doing too much, why can’t they just exchange the bag but make you keep the same tag since the tag is removable?
That is extensive damage on the corners for you to not have used the bag much. It seems to me that your bag is defective. I hope that Coach replaces it. I have the same bag and use it as a work bag. I've carried it non-stop for at least a month and have no corner wear.
@@AlwaysEmmyJ thank you so much for your comment bc I was feeling like maybe it is me. But I had this bag on my lap majority of the time when I used it the 2 times. And Ive put it back in the dustbag after
You need to call a supervisor. That is BS. I would take it the store or buy another bag and do a switch. You should not be stuck with that bag.
Hello! You just have to tighten it! Its not even a chanel or hermes wtf???
@@gerrysantos856 hi, they gave me a new bag. I never said it was chanel or hermes…
A long review, 2 issues. But, I have decided not to buy the bag. Large bags tend to wear quicker. Coach should swap your bag out, and the chain for the tag. Keep pestering them
so sad it so expensive. too
These companies better stop being so chinchy and cheap. They will be OUT of new business completely! 😮
Its defective.. return to store. Call Customer service. They should be able to help.
@@crab3696 I called customer service and then went in person to my Coach store and they both declined. So I sent it out to repair and was send a brand new bag by them 🩷🩷🩷
When I purchased a wallet from Louis Vuitton online I had it hot stamped but I asked if it didn’t meet my standards or if it was defective if I would be able to return or exchange, I was told yes and when it came the button was not aligned I took it in and they didn’t want to exchange it however they had to honor it oh and for the tag I take off those chains on every bag and use a tiny strap I don’t know what they are called kinda like a hair tie and loop it around hmmm 🤔 if I find out what they are called I’ll edit this comment lol
@@emmeau im glad they took it back. I never got an LV personalized but at their prices I hope they don’t have any quality issues and if they do they better take it back no questions asked
I would escalade it go to customer service. They should be able to swap out the bag. Itself, you can remove the tag and place the other tag, and they can swap it for your personalized tag.
That is a ridiculous reason for them. Not to swap out due to quality defect.
I own the quilted Tabby in size 20 and 26 and the quality is fabulous especially for the price. This is a nappa leather bag which means it's delicate leather, this isn't a beater bag that you toss on and go without a care in the world. You have to be mindful of that when using it. While you're entitled to your opinion, I don't think it's fair to question the quality or tell people not to purchase one because you're banging or scraping your bag while using it. Once you learn about different types of leather you'll be able to judge which bags need extra care or should only be used for special occasions and which bags can handle a beating. If you're harder on your bags or was planning on using this as an everyday piece then I would pass.
@@LvLove518 ive only used this bag twice tho. And was in the car with the bag on my lap majority of the time. Again, this is my experience so im sharing it. I still love the bag. But its unfortunate that in two uses its showing more wear than bags ive had for years. And Coach basically said oh well. Thats basically the problem. Is their response. Thank you for your advice 🩷🩷🩷
I’m not sure your comment is appropriate. I got a Coach pillow bag, the white one, and it started to get green stains (I live in the city and I don’t have any green clothes). Unfortunately, Coach is not as good as before anymore 😢It’s actually good that more people flag the issues
That's so disappointing.
@@Withloveariaxo i know 🥲 its such a beautiful bag