Is your hotel 4- or 5-stars? Here’s how to tell them apart
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- เผยแพร่เมื่อ 4 ต.ค. 2024
- Ever notice that the same hotel can be rated three-, four- and even five-stars? That’s the case with Singapore’s iconic Marina Bay Sands.
The reason is because companies - from guidebooks to websites - use different standards to evaluate hotels, with some relying solely on online reviews to set their star rating.
CNBC Travel sat down with Capella Singapore’s Yngvar Stray and HotelPlanner’s Tim Hentschel to talk about which star ratings matter, and what travelers can expect from a 1-star to a 5-star stay.
FULL STORY: cnb.cx/3FKKnHQ
#CNBC #LuxuryHotel #Travel #Ratings
Clarification: Some star ratings are awarded by industry councils that work alongside government entities.
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2:40 European different ratings
2:50 star rating meaning
5:04 other countries
8:05 some Singaporean guy says what matter
8:40 Dubai requirements
My standard is to only stay at 8-star hotels, but since they don't exist, I just stay home.
LOL
How many stars is your home considered ?
I just book two 4-star hotels.
Haha 😂
Peter Jacobsen is truly in a league of his own. He's a hospitality savant, a man whose standards are so high that literally no current amenities can meet his nearly-boundless (but paradoxically completely reasonable) needs. Do not hate Mr. Jacobsen. Envy him. Emulate him. However impossible, strive to become him. Understand you can never fulfill YOUR OWN potential until you expect -- nay, demand -- 8-star service.
During the pandemic I was able to stay in at two 5-star hotels due to the prices being lowered as a result of lack of travelers and it was AMAZING. The grounds were so large the staff used bicycles to get around and the bathtub was carved out of large piece of granite. Another one I had my own private pool in addition to the tub being carved out of a piece of granite. It was a truly amazing and indelible experience that's worth saving up for.
Name
name please, waiting for another pandemic 😂
Same, the prices dropped unbelievably in prime locations and I also took advantage. Sadly the prices have now gone back up.
I miss the pandemic.
Absolutely it’s so easy to tell 4 vs 5 For my Mexico City stay I stayed at the JW Marriott , beautiful lobby pool and modern rooms with friendly staff. No complaints at all. However my stay at the Sofitel Reforma was special. They made the whole experience effortless. They even brought in a Staff member from a local clinic to administer my covid test in the hotel. Anyone who’s stays in Mexico City and has a more liberal budget should stay at the Sofitel.
I think stars indicate expectations and user reviews show if those expectations are actually met or not. You can be incredibly satisfied with the amenities and service of a 2 star hotel, but you’d be horribly disappointed if you received the same care at a 5 star hotel.
Also, as a rough indicator, I view 1-3 star hotels as places where you go to stay, whereas 4-5 star hotels are destinations in their own right.
I do not know where u re from, but here in Europe government officials give rating and the humber of stars is usually on a golden plague on a wall next to the entrance. Only those ratings are true, nobody cares how many stars gives a booking platform like booking
This is useful consumer advice during a cost of living crisis.
Lolz
mar a lago is 9 stars cos the breakfast menu comes with government's classified notes with cream cheese bagel.
priceless
@@agooyong6207 So are the classified documents :)
Always has to be one of those guys in the bunch.
Eco-friendly is media gaslighting. If anything, eco-friendly for a hotel is a turn-off because it means low flow showerheads, less towels, and overall less amenities and luxury.
To me 5 star hotel is anything that makes me question my finance
Sell gold and silver buy weapons
The problem with standardized rating is that it just shows you the facilities.
For example you can find extremely high end hotels/resorts in muslim countries that arent ranked 5 Star because they dont serve alcohol.
If only there was a system that also ranks the quality of the services and facilities
maybe get them combined rating: 4 Normal Star +1 Halal star to compensate alcohol part 😂
My wallet appreciates 3-star hotels carrying similar amenities to 4-stars hotels
I too value echo-friendly hotels. The best experiences are always the ones where I get great acoustics when singing in the shower. If I can't wake up my neighbors to the tune of Ave Maria, I don't want to stay there
I thought this would be a hotel tour but this video was more interesting and researched than I expected
The mess of having to invent 7 stars is because people don't know how to use a scaling system. You're supposed to rate the best of the best as 5 stars but people rate average hotels as 5 stars. So if the scale is broken they need to add more stars, but that is just a temporary patchwork solution. As long as people don't know how to use the scale, you're gonna have to keep adding 8 stars and 9 stars in the future.
Ultimately, customer reviews matter more as they reflect reality vs the rigid star system
5 star in US is like 4 star in Asia
That means a 7 star hotel in Asia is like 8 star is US
@@johngordon5892 Asia doesn't need any star they too poor to afford anything
@@ramumanickam1643 Applicable mostly 20 years ago now, China and India are growing in wealth and South Korea, Japan, and Singapore are already developed economic juggernauts. The next hundred years will be dominated by Asia and Africa.
5 star hotel in us and Europe would be considered 2 star hotel in dubai and Qatar
4-star hotels are much better in terms of value compared to 5-star ones.
2:58 "Rooms are clean..." Yeah, that's a load of horse manure
Can you build a 10-star property that is affordable? Or is the star rating just their justification for class and price?
No...because the things that make a 5 star hotel 5 star cost something. Those things don't come for free.
I learn so much from this channel. Im grateful to you people.
For my family is mostly the privacy and peace of mind that 4 and 5 star hotels offer, they treat you better, there’s more attention, if you have kids they tend to go out of their way to assist you and make sure the experience is worth the money.
Not true for 4 stars in Europe here - i have noticed very often they re more like 3 stars. For instance just recently stayed in 4 stars in Lisbon centre - that was not even near the 4 stars, and in spring stayed in 4 stars in Bolsano - that was more like 5 stars with amenities and the size of rooms and service. So usually it is hit or miss with 4 stars
I prefer 4 star hotels mostly because the other guests staying are less snooty or not trying to show off… or having a one-off stay in a luxury hotel, like Bachelorette parties… oh lord pls no!
We just name our hotel "The Seven Star Hotel"
I thought the 7 Stars in Kyushu overnight train was named as such to show that they're one-upping even 6-star hotels
So is there any 7 star hotels available...? Any list.
6:35 a property underwater? That has been done many times before 😂
The easiest way to tell the difference is how light your wallet is after a night’s stay…
this is more like an ad for hotels as opposed to an informative news segment
echo friendly?
U can see unlimited stars while after paying your bill
When looking for luxury hotels, I always chose those who participate in the Virtuoso or AMEX FHR programs.
Where I live (Emirates), most hotels you'll see call theirself a 4 or 5 star. The smaller independent ones are 3 or lower.
When I travel I don't care about those stars. I look up what are the hotel's amenities are or what they offer, if it's something I need or want and of course the price. If it's too expensive for me then its a pass and if I think its affordable and within budget I go for it. Online reviews are also important to me.
Mainland China has a official rating system for its tourist attractions too, but they use 'A's instead of stars
The brand of the hotel and the location also matter. If it's a 5 star Hilton hotel in Dubai, well, I think I've made my point. Take a peek at the reviews, but you expect the best of the best.
I think the reporter just wanted free trips in the name of her travel report 😆😅
Great videography❤️👌👌👌
The eco friendly rating is laughably ridiculous. Yes we will book a vacation to Europe and fly on a Airbus A380 yet we care about how eco friendly the hotel is...
Interesting how some countries have way lower standards for 5 stars
Wait, isn’t the Diamond rating the whole plot for the movie Oceans 13?
Do 7 star hotels exist? No, only 7 star prices.
I once stayed in a 8 stars hotel.
There were Jennifer Lawrence, Leonardo DiCaprio, Brad Pitt, Anna Taylor Joy, Chris Pratt, Keanu Reeves, Tom Holland and Johnny Depp all stayed in the same hotel as me.
Cap
Aliens: These peasants can't even agree on hotel ratings worldwide. Not worth our time.
So basically the ratings system is outdated but the legacy ratings agencies refuse to recognize this and criticize customer review platforms because the latter could mean the end of the former. There’s a middle ground that is not being exploited, combining the old school rating system with online reviews to create a single global standard, and the sooner that happens the better served travelers and hoteliers will be.
The first thing I think about when booking a hotel: Is it eco friendly? Corporations have turned the climate change movement into a joke.
What about The White Lotus?
Is this woman the actress that played Killer Frost on the flash?
7:16, the lady seemed uninterested in what the man was saying.
I think of the movie Dunston Checks in .
I’m surprised not single person brought up price haha
You guys forgot to mention 6 and 7 star hotels
Sometimes people talk about “5 star Michelin restaurants”. There is no such thing.
I hate videos that claim to clear the air, but just end up leaving it in the air
3:22 "...come with a pool that's family friendly."
What the hell does thst mean? I guess the question is, what is a non-family friendly pool?
I don’t know why this doesn’t come up more often when people talk about hotel ratings, but the most important “feeling” I want from the hotels is how clean it is. Not how TIDY it is, but how sanitary. It’s frustrating to pay extra for these 4/5 star hotels that have grand and beautiful spaces, but when you go into the room shower tiles are noticeably under cleaned, remote controls have stains on them, throws haven’t been replaced and cleaned in a while. Since hundreds of people a year live and sleep in these places, I wish there’s more highlight on how well it’s cleaned than wow look at our grand water fountain 😅
Verified reviews are a thing too.
Echo-friendly
'I am a 5 star man!!!'
E&O Penang is 7 STAR Hotel
All bout business. Forbes sells own hotel equipments to hotel, sucks as in-room dinning cart. If hotel buys it . Most likely hotel doesn’t get negative point when inspection. Hotel needs to pay to Forbes to come inspection and if pay more, you get training class from Forbes. But still NOT EASY TO GET STAR!
That’s what I heard from hotel workers..
Government's Tourism Department must allocate Stars as per National Standards and Facilities ...!
More Starts = More Expensive room charges and Taxes per night / per room
They do if you believe in them.
4 or 5 stars with 4.5+ reviews
What's wrong with Ecolodges. Or Refugios? Out of cities lodges deserve their own star ratings too. Right?
I'd include on the stars on how wretched the country is.
All these ratings are also froM westerner’s POV. Luxury in China is beyond these westerners can imagine. These tourists spots are okay, but true luxury is only available to a very few ppl.
are there 1 star hotel
World Hotel Rating? No please. If this is going to be like the Michelin star thing, I’d rather not.
I can't wait for a 10 star hotel! LOL!
How primitive. I rely on reviews from customers. What century are you living in?
So I guess the one and two star hotels don’t exist huh… So I guess we’re not going to even mention them huh…
Nope
If I opened a hotel I would call it a 15 star 🤣🤣🤣
qualia touts itself as a 6 star resort
My hotel is -100 star.
Ask the guy who runs a hotel rating company if his company is relevant, guess what his answer will be?
Reduce 2 stars to get real rating
Part of the rating should consider fair wages and for golf state hotels, if their employees are not under the kafala system.
I can’t even afford 5 stars
1:38
"echo-friendly"
Le me who only knows hotels as a eating place🤦
For ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I better get a happy ending
7 stars don't exist..... What? My life was a lie
Don’t ever edit a video like this again 😂😂 like why do we need to see this presenter every 2 secs
Here how to tell them apart?
More stars,The more your wallet will get hurt 🤕,The less Star, There will be a lesser your wallet is going to get hurt.
If your country doesn’t have it, it doesn’t exist. 🤷🏼
Sell gold and silver buy weapons
The guIf is just showing its ego and narcissism.
7th star for priVacy.
Yes n why not when there r big holes in the roof 🤪😛😜
The star indicates how pretentious a place is
Dubai hotels sustainable? Bwahahaha, what a joke! The highest level of greenwashing!
5 star hotels exist solely for millionaires and high class escorts. Hotels tend to turn a blind eye, as they are still making a serious profit.
American 3 stars rating is 7 stars in Singapore
Dubai requiring sustainability and fair trade is one of the most obnoxiously laughable things I've heard in some time. An economy based on oil, and a society based on slavery and repression.
Yeah, sure Dubai. We believe you.
Dubai isn't based on oil anymore...
who cares, people don't need stars to determine if a hotel is nice or not
All hotels in Asia (China, HK, Japan) should be 5-stars, whereas all hotels in America should be 2-stars.