Hi! I've got this readers for my security door. Physically, all works fine. I can even open and close the door manually by the Security Desktop. The thing is... Once the door is closed and re opened , the state in the logs and the api remains as "Close". You know how to fix it?
Nice Video !. How do you get to the Config tool ? . Is a separate software that you have to install on a PC ? thanks
Hi!
I've got this readers for my security door.
Physically, all works fine.
I can even open and close the door manually by the Security Desktop.
The thing is... Once the door is closed and re opened , the state in the logs and the api remains as "Close".
You know how to fix it?
You did not brief on how to give IP to EP panel itself.
Refer to the ep1502 install guide it shows you how to config the mercury board itself