Sony TV - How to troubleshoot a red or blinking light

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  • เผยแพร่เมื่อ 18 พ.ย. 2024
  • If your Sony TV is experiencing problems with signal and power lights, these easy steps will help you determine what the problem is and resolve the issue.
    Should you require any assistance, please visit www.sony.com/s...

ความคิดเห็น • 766

  • @flooringusa4u22
    @flooringusa4u22 6 ปีที่แล้ว +10

    Thanks to this video I was able to reset my tv
    1000 times
    Thankd

  • @underpantswedgy
    @underpantswedgy 6 ปีที่แล้ว +80

    Sony, your TV's look great when launched from a 15th floor balcony .....Have a nice day!

    • @chinesegaming4458
      @chinesegaming4458 5 ปีที่แล้ว +9

      Same here it looks great even in trash

    • @GenesisCivilServices
      @GenesisCivilServices 2 ปีที่แล้ว

      ❤️❤️😀😀😀❤️😀😀😀😀😀😀Hhbbhhbbbbh.hhhhhhhhyhhhhhhh😀😀😀😀😀😀❤️😀😀😀😀❤️😀😀😀😀❤️❤️❤️❤️😀😀😀😀😀😀😀❤️❤️❤️😀😀😀😀😀😀❤️😀❤️😀😀😀😀❤️❤️❤️😀😀❤️😀❤️😀❤️😀😀❤️❤️😀lpq

    • @AF_1892
      @AF_1892 2 ปีที่แล้ว

      There is a reason I have a 52 & 42 inch Bravias. People moving out of my complex left them behind or just upgraded.
      My Sony surround sound unit is wigging out tho from the PC hdmi. Flip a coin. One day it is fine, next day no.

  • @claytonbiggs522
    @claytonbiggs522 10 ปีที่แล้ว +34

    My tv is less then a year old, I have done the factory reset many times now.the tv will work temporarily. Then it will turn off automatically and the red light will flicker on and off.i grew up owning sony tvs all my life, but this is a huge disappointment. If you guys have to post a video up like this then im not the only person with this problem and after reading the comments, its clear to me that sony has lost its quality, should have gotten a Samsung

    • @SonyConnect
      @SonyConnect  10 ปีที่แล้ว +1

      Hi clayton biggs, we regret you experienced this. For blinking red light you can find the solution on: us.en.kb.sony.com/app/answers/detail/a_id/32192/c/65%2C66/kw/blinking%20light%20on%20the%20tv ~ Jed

    • @Markboyy1984
      @Markboyy1984 7 ปีที่แล้ว +9

      Yep Samsung, Panasonic or Lg would be the way to go Sony Bravia tv's are horrible tv's cheaply made poor quality overpriced crap!

    • @nicksonmusomi4571
      @nicksonmusomi4571 6 ปีที่แล้ว +1

      theme give you a lasting solution like for mine. Buy another new power inlet or the ac cable for the tv and it will end if its a sony tv

    • @ahmaddabdoub1696
      @ahmaddabdoub1696 3 ปีที่แล้ว

      Same, those old school Sony tv’s where the best! And always had the best pictures.

    • @teresarodriguez3749
      @teresarodriguez3749 8 หลายเดือนก่อน

      Yes, the tv works for fewer hours and then goes back again with the red flashing light. So I have to reset it every time, but what is the real problem with the tv. Need a repair???

  • @Daddy1830
    @Daddy1830 10 ปีที่แล้ว +3

    I have an older model Sony TV(KDL46XBR4). The red light began today. I have done all the troubleshooting shown but still NO picture or sound.I can hear the sound when I attempted with the Home theater system on. Trying to figure out is it worth servicing. I had it since 2008 and love the picture.

  • @Imma_Eche2274
    @Imma_Eche2274 4 ปีที่แล้ว

    This video saved me $80. Best troubleshooting video ever. Thanks

    • @SonyConnect
      @SonyConnect  4 ปีที่แล้ว

      Hi Immaculeta Echelobi,
      We're glad that the steps fix the issue you're having.
      Sincerely,
      Erin

  • @erinmurray4231
    @erinmurray4231 11 ปีที่แล้ว +1

    Peter, I have the same problem as you. In addition to this video, I went through online chat and customer support phone number. I was told I need to take it in and pay for repairs, get a % off a new TV or pay for a refurbished one! I bought it in Jan 2011 (Model KDL-46EX710). Would like to hear your experience too. If I buy a new TV, I definitely won't be buying a Sony again!

  • @ricardoalmeidaaragao
    @ricardoalmeidaaragao 8 ปีที่แล้ว +2

    Excellent speaking pace and script organization! Worked for me. It was something with cable... don't know why.

  • @un1q78
    @un1q78 7 ปีที่แล้ว

    Alert Alert.. I just remembered my Sony Smart TV only works when connected to the Internet- it being a Smart TV. Unfortunately I was late to pay my bill and was shut off for 1 day. Maybe we all just need to connect via Wifi or Direct Plug. That helped me.. Lets see if after you do the factory reset- or maybe before. Blessings to you.

  • @GlycerinZ
    @GlycerinZ 3 ปีที่แล้ว +2

    I have an XBR that shuts off and blinks red 4 times. I grounded the BL_ERR circuit and it works fine now. I really with Sony provided more info for advanced users on what causes the problem and how to troubleshoot. I found that disconnecting power to the LD board (which controls backlight) should tell me the LD board is bad, yet the TV still shuts off. With all cables connected, It wasn't until I removed the cables going from the main board to the TCON board that the TV finally stayed on. This would indicate an issue with the TCON board, however the 4 blinks points to backlight issue. Plus, the TV works absolutely fine with the BL_ERR circuit grounded, which tells me that the LD and TCON boards are functioning normally. I did notice that the 12V power wires going to the TCON board from the power suppply board are showing 0V.. but then how is the TCON board getting power? I can't figure out whether the problem really is the LD, or if it's the TCON, mainboard, or power supply board. Again, I wish Sony provided troubleshooting assistance for people are aren't afraid to use a multimeter.

    • @philipsabatino180
      @philipsabatino180 ปีที่แล้ว

      Bl err circuit ? Where do I find it and what do I do to fix it ? Simply remove it / cut it out of the circuit?

  • @chaddalton8630
    @chaddalton8630 11 ปีที่แล้ว

    thanx scott 4 repling but if it was hat easy i wouldnt have posted i've tried resetting the tv i'm pretty sure it has something 2 do with the audio since it makes a pop as it tries to turn on then cuts off i'm just hoping its not a shorted circuit if so is there a frequent area this may be in thanx again for the help

  • @sunandarajagopalan7473
    @sunandarajagopalan7473 9 ปีที่แล้ว

    Thank you very much. It worked and now my TV is working properly.

  • @christopherkuhl4272
    @christopherkuhl4272 9 ปีที่แล้ว +23

    What a waste of time

  • @MyNameIsChris7
    @MyNameIsChris7 3 ปีที่แล้ว

    Sony what song is used throughout this video? I love it please tell me!

  • @ppono
    @ppono 9 ปีที่แล้ว +6

    I have a 13 inch sony 1990's type and picture was losing color, blinking picture when first turned on and the standby (RED) light was blinking on and off 5 times whether tv was on or off. I took back off and saw no adjustments but a LOT OF DUST!!! Cleaned dust and what a difference..no problems what so ever! I guess 15 yrs of dust can cause problems LOL!!!

  • @ChloeStation
    @ChloeStation 12 ปีที่แล้ว

    My KDL-40NX700 is Red light to Green light normal but after around 20 second will be blinks red. I keep unplug the Power cord and following your video instruction but still not work. Can you help on it? Thanks!!

  • @zguytube
    @zguytube 11 ปีที่แล้ว

    Any confirmation from Sony on this server issue tonight, glad I'm not alone.

  • @chaddalton8630
    @chaddalton8630 11 ปีที่แล้ว

    hello i have a trinitron manu. in Dec. 03 model# kv-36fv310 when you turn the power on it makes a loud popping noise then cuts off with no picture coming on the red light blinks constantly rapid at first then a 2 blinks at a time about 2 sec. apart any ideas thanx

  • @rajaharbhajansingh9287
    @rajaharbhajansingh9287 9 ปีที่แล้ว

    Very helpful & Thanks all help provider.

    • @karenbanks2930
      @karenbanks2930 5 ปีที่แล้ว

      MY green light is on but picture comes on and off!!

    • @karenbanks2930
      @karenbanks2930 5 ปีที่แล้ว

      WHAT can I do when my Sony TV cuts on and off but the green light is on

  • @royltytube
    @royltytube 10 ปีที่แล้ว

    I have a KDF60XS955 and was giving me 5 red flashes. Right now it's not flashing red... it just comes on... about a min later... cycles off then back on flashing green like normal.. pic comes on a bit odd then goes off again. Does this over and over. I saw some other things about 5 red flashes but that was for a later model and am not totally sure it applies to this one. It's been an absolutely great tv and would like to see if I can fix it and keep it going! Any ideas about the 5 red flashes on this model?

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      royltytube Hi, Sorry for the late reply. Please check our support website for further details in regard with your inquiry. The website is us.en.kb.sony.com/app/answers/detail/a_id/32192/c/65,66/. Thanks, ↔Dave

  • @carlosbrea5542
    @carlosbrea5542 11 ปีที่แล้ว

    Hi, I have a TV Sony WEGA KDF-E42A10. When TV is on, screen watch green but i can see a image on it. Do you know how can be? Thanks for your help.

  • @SamuelWilson10
    @SamuelWilson10 12 ปีที่แล้ว

    Hi, Please help me, my Sony Bravia KLV-32EX300 had the blinking red problem but it work by itself again, then now whenever I connect it to the power outlet without connecting anything to the set itself I get a normal non-blinking red light but when I turn it on the light changes to a non-blinking green but the screen isn't showing anything and it freezes like this and the only way to turn it off again is to remove the power cord from the power outlet, any suggestions??

  • @bant6586
    @bant6586 5 ปีที่แล้ว

    I replaced a main board. After this the indicator was flashing red and green but not turning on. You said to leave it I think for 5 minutes...it just needed time...came back on ok. Thanks

    • @SonyConnect
      @SonyConnect  5 ปีที่แล้ว

      Hi B ANT, may we know the model number of your TV and your current location for further assistance? Regards, Erin

  • @abduladams4330
    @abduladams4330 7 ปีที่แล้ว +1

    Thanks its works holding V up and power

  • @cinziah7539
    @cinziah7539 10 ปีที่แล้ว

    Hi I have a kdl-40cx523 have moved from uk to italy last week. TV initially worked (2 days) then it shut down and now red light blinks 5 times have unplugged and re-tried but still blinks 5 times what is the issue?

  • @SiFiRocker
    @SiFiRocker 11 ปีที่แล้ว

    John what network cable my tv is not on the network I only got my Verizon cablebox via the HDTV cable to my Sony TV
    maybe im via wireless, but I dont rememer seting up an IP address...

  • @SiFiRocker
    @SiFiRocker 11 ปีที่แล้ว

    Hi John, ok I just starting getting this problem today on my KDL65HX729 I and the TV is not yet a year old. I notice it started to happen right after it updated it's software. keeped shutting off after 3 time red LED flashed 8 times ever few sec. I did a lot of researching and the I tried a factory restet and it seems to work. Haven't went out yet.. hope this helps

  • @MrBaseballbeast3
    @MrBaseballbeast3 12 ปีที่แล้ว

    I have a Sony KDL-46S4100. We had a power surge through the cable and now the red light blinks 5 times. I called support and they said it had something related to the panel and I needed to contact a local Sony repair technician. Do you know what part I would need we are going to try and fix it ourselves. The closest answer I found online is it could be the G board.
    Thanks

    • @HENRYROCKS911
      @HENRYROCKS911 2 ปีที่แล้ว

      Hi I have the same problem how did you fix it thank you

  • @MMATOTALFUN
    @MMATOTALFUN 6 ปีที่แล้ว +2

    thanks a lot greatings from Srbia

    • @martinkuliza
      @martinkuliza 3 ปีที่แล้ว

      From Srbia ???
      Kakav si it srbin
      Neznas kako se pise Srbija

  • @jonathanlu8607
    @jonathanlu8607 11 ปีที่แล้ว

    i have a KDL-55HX800 and the power light is green but the picture does not show. It just stays black. I can hear some clicking noise but nothing comes up. Do you know what this could be?

  • @shivaa9901
    @shivaa9901 3 ปีที่แล้ว

    Thank you so much sony Bravia TH-cam support channel... It really worked for me in mintutes.. i can see my favorite programs... 🤗 🥳🥳 .. but if change any system settings like picture mode or sound mode or any system default settings, it is going into same stage.... Automatic turn on and off for 3 or more times and going to leed blinking state.. so i am using system default settings .. is there any hardware troubleshooting , soldering of wires to avoid this problem completely

  • @ruchaskywalker1
    @ruchaskywalker1 10 ปีที่แล้ว +4

    ***** Please help! Don't want to miss my tennis matches :(
    the red light is blinking for 5 times then stops for 3 seconds and again blinks for 5 times! tried to do the factory reset but the up arrow key-power button trick is not working :(

    • @SonyConnect
      @SonyConnect  10 ปีที่แล้ว

      Hi Rucha Shambharkar,
      We feel sorry to hear that. Please allow us to help you. Visit this link for the solution in regard with this matter : us.en.kb.sony.com/app/answers/detail/a_id/32192/c/65,66/
      *Note the repair page is only applicable for US Residence, however your can contact your country of origin for available repair options for your TV.
      Thanks,
      Dave
      Show less

    • @1969johnj1
      @1969johnj1 10 ปีที่แล้ว

      Was the Sony customer waiting 3 weeks on a simple YT answer?

    • @ruchaskywalker1
      @ruchaskywalker1 10 ปีที่แล้ว

      Heck not! Got it replaced

    • @1969johnj1
      @1969johnj1 10 ปีที่แล้ว

      Thats all good so...

  • @TheRamosd
    @TheRamosd 3 ปีที่แล้ว

    after 2.5 years it kept blinking 6x red randomly (some days did, some days didn't) but the frequency was often that i decided to get rid of it . since the repair is 1/2 the price of a new sony tv unit i went for a new Toshiba and i am very happy with it.

  • @mark9378
    @mark9378 9 ปีที่แล้ว

    Hi Sony. I have a sony bravia sxrd KDS-60R2000. I haven't used it for about two months and it was working fine last use. I went to turn it on last night and there was no power not even the red LED light on the front was on. Any help would be appreciated. Mark.

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      Mark Dippel We suggest sending your TV for repair.
      May we have your exact location?
      Thanks,
      >Joffrey

  • @cachumeme
    @cachumeme 11 ปีที่แล้ว

    Hi! I have a KDL32BX310 that has been malfunctioning for days. The red led blinks 6 times every few seconds, and the power reset does not bring it back. What should I do now? (The tv set is in Columbia, SC, 29205.) Thanks!

  • @multaniii
    @multaniii 4 ปีที่แล้ว +1

    hi meme my tv Sony bravia led 42w650a is blinking light red 4 time pls tell mw whats i do ???

  • @ahmedjamal2472
    @ahmedjamal2472 11 ปีที่แล้ว +2

    The same thing happened to my TV too it kept resetting. It's all good now, Sony needs to make sure that their servers don't cause this problem again. Never did I ever imagine a server error would cause this, I should have removed the ethernet cable first but who knew LOL. Sony is pretty irresponsible for letting this happen though.

  • @jodonnel59
    @jodonnel59 11 ปีที่แล้ว

    I have a Sony Bravia KDL46V3000 & it's had an intermittent problem for the past 2 years or so. The picture will suddenly go black, then standby light flashes once every 17-18 secs. When it first started, the picture would come back on after awhile (1 or 2 hrs, or sometimes a day). It finally stopped & lasted about 18 mos. problem free, then recently began doing it again. Now, it hasn't come on for about 4 days. This video does me no good. Is there any chance it's an easy fix or am I screwed?

  • @chaddalton8630
    @chaddalton8630 11 ปีที่แล้ว

    also which IC is the audio output i'll try replacing it c what happens

  • @punjabiattitude6929
    @punjabiattitude6929 8 ปีที่แล้ว +1

    very useful and its work ...thnks

  • @Ksharif5
    @Ksharif5 4 ปีที่แล้ว +3

    My TV doesn't turn on anymore, when I plug it in (and yes I tried all the steps in your video, even waited 1 hour instead of 5 mins), it turns on, Sony logo appears, then goes back off, after a few tries, it doesn't show the logo anymore, goes from Red to Green then instantly back to Red.

    • @alaynahreed5248
      @alaynahreed5248 4 ปีที่แล้ว

      Same help me

    • @AF_1892
      @AF_1892 2 ปีที่แล้ว

      My 2 cents, I will not buy a "smart" TV. I'd get a monitor instead. Smart TVs I bet have planned obsolecence.

  • @terrellbridges4336
    @terrellbridges4336 10 ปีที่แล้ว

    I have a sony wega lcd kdf-46e2000 and it went out today. It turns on green for a few seconds then goes to constant red blinking and turning itself off and stay red blinking. Can you tell me what could be the problem? I also unplugged from surge protector and put into wall. Any help would be appreciated on trying to save or get another tv.

    • @SonyConnect
      @SonyConnect  10 ปีที่แล้ว

      Hi Terrell! What is the label of the flashing indicator light? If it's the STANDBY light and you already tried the troubleshooting steps on this video then your TV may require service. Please visit bit.ly/1juIuOd to check for your service options.
      However, if the flashing light is under LAMP then the lamp may require replacement. You can check for the available lamps on Sony Parts and Accessories Department at bit.ly/IYa6NR. ~Sam

  • @MsBadgirl1986
    @MsBadgirl1986 11 ปีที่แล้ว

    DId you find the problem? I have the same issue..

  • @itsyourchannel6704
    @itsyourchannel6704 6 ปีที่แล้ว

    @sonylistens I have w 800 c 50 inch and at first it was blinking red light when I press the power button and now it is not doing anything no blinking and not opening the TV. I checked and the outlet was transmitting the current rightly. It's only one year old please tell me the solution

    • @SonyConnect
      @SonyConnect  6 ปีที่แล้ว

      Hi there, We regret to hear that you're having issues, may we know the exact model number of your unit and your current location? Thanks, Zac

    • @itsyourchannel6704
      @itsyourchannel6704 6 ปีที่แล้ว

      @@SonyConnect it has worked again. I think it was a fuse issue which has been triggered by some thing. But a new problem is occurring which is that during using Netflix and other things the TV restarts. My model is w 800c 50 inch

  • @jorgeluis517
    @jorgeluis517 11 ปีที่แล้ว

    i need to replace sony 55XS955 lamp .. i notice the price $274.00 its too high .. i need to now what the warranty can you help me??

  • @abdullahhasan6042
    @abdullahhasan6042 7 ปีที่แล้ว

    I have a tv sony KDL-32R300B, problematic on standby blink four times. how to fix it. what's the problem in the mainboard? or if there are parts that must be replaced. thank you

    • @SonyConnect
      @SonyConnect  7 ปีที่แล้ว

      Hi abdullah hasan, we are sorry to hear about the problem. To isolate your concern, we recommend to follow the steps to troubleshoot it: us.en.kb.sony.com/app/answers/detail/a_id/32192. Regards, ~Erin

  • @kenanstar200
    @kenanstar200 10 ปีที่แล้ว

    I have a old sony tv. Its one of the box tvs and none of these are working for me. Are there any tips for these kind of sony tvs. I domt know the type of tv and i lost the remote so i use the remote app on my phone will that work?

    • @SonyConnect
      @SonyConnect  10 ปีที่แล้ว

      Kenan Allaf Can we have the model# of your Sony TV? Thanks. Joffrey

  • @62jorval
    @62jorval 10 ปีที่แล้ว

    Hi, I have a KDL-55HX800. The TV is trying to power up, but something is preventing it to do it. I hear a clicking sound every time it tries to power up. The red LED blinks. I suspect a board malfunction. Is there anything I can do before I take the TV apart?
    Thanks for your help
    JV

    • @SonyConnect
      @SonyConnect  10 ปีที่แล้ว

      Hello, 62jorval, Please check this link to perform some troubleshooting steps to resolve this issue: us.en.kb.sony.com/app/answers/detail/a_id/32192/p/61659,62766,63132/c/65,66/kw/blinking%20light
      And make sure that you have the latest firmware version.
      -Anthony

    • @62jorval
      @62jorval 10 ปีที่แล้ว

      *****
      Hi again, I took the back panel off, and when I disconnect the cables to the T-CON board the power green LED stays on. It seems that the board is damaged. I paid a lot for this TV. What are my choices, aside from having to buy another TV. Can you tell me approximately how much would cost to have the TV repaired by a Sony tech? Is there a exchange program to swap my TV with a refurbished TV? Thanks for your help.

  • @ShameerTechFix
    @ShameerTechFix 10 ปีที่แล้ว

    My Sony Bravia Model No.KLV-32V530A
    ..turn on normally for 2 seconds when the screen and sound come its just turn of to standby mode,and red light blinking for 3 to 6 times,,,
    Please help me or give a suggestion,how to fix it up…

    • @SonyConnect
      @SonyConnect  10 ปีที่แล้ว

      Hi Regam! Perform a power reset bit.ly/1hEjXsk on the TV. If problem persist, TV would require service. If your are located in the US, visit bit.ly/1juIuOd to check your service options. But if you are outside of the US, visit bit.ly/1kFdAUW to contact Sony Support in your region. Thanks! ~Jean

  • @shoaibkhatana
    @shoaibkhatana 9 ปีที่แล้ว +2

    I have KLV-32R402A LED TV. And i have an issue that whenever i started the TV, first green led on for few seconds but nothing shown on Display and then it indicates green and orange LED blinking with the sequence of one second.....Please help me its urgent....

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      Shoaib Ahmad Khatana Please check the link below.
      us.en.kb.sony.com/app/answers/detail/a_id/32192/c/65,66/?icid=home|banner3_us_en|blinking%20light
      For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
      Thanks.
      >Joffrey

    • @shoaibkhatana
      @shoaibkhatana 9 ปีที่แล้ว

      ***** Dear Experts,Thanks alot for your attention. As per your attached link, there is no description of my problem. As per my issue, Orange and green LED blinks continuously and notthing shown on LCD

    • @shoaibkhatana
      @shoaibkhatana 9 ปีที่แล้ว

      Shoaib Ahmad Khatana Any answer??????????/

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      Shoaib Ahmad Khatana Hi, Sorry for the late reply and we understand your frustration. Please contact our colleagues at Asia Pacific region for further assistance. Please visit the link above for further details on how to contact the Sony Offices / Sony Representative offices nearest to your place of residence. We are hoping for your kind understanding in this matter. Thank you, Dave

  • @AllanAlda
    @AllanAlda 8 ปีที่แล้ว

    i have this KDL40EX523 with same issue... when you turn it on it will reboot and the red LED indicator will blink 8 times pause little bit then 8 times again repeatedly... i tried all of this but nothing happened... i checked forums and they suggest a firmware upgrade... but how will you upgrade it if its not turning on completely? any suggestions

    • @SonyConnect
      @SonyConnect  8 ปีที่แล้ว +1

      Hi Allan Alda, If you followed the exact steps in this video and still getting the same issue, service will be required: esupport.sony.com/US/p/service.pl. -Vincent

    • @AllanAlda
      @AllanAlda 8 ปีที่แล้ว

      thank you Vincent. My tv just turned on when we have this power black out day after i commented on this video...and when the electricity backs in it just turned on without anyone operating it- its just plugged in, it work few hours until i turned it off but the next morning it doesn't work again ang blinking 8 times... then i performed a factory reset and it works... but i noticed that it respond very slow on the remote control even on the buttons in the tv itself. any idea?

    • @SonyConnect
      @SonyConnect  8 ปีที่แล้ว

      Thanks, Allan Alda. Have you tried performing a power reset: us.en.kb.sony.com/app/answers/detail/a_id/38403/ ? May we have your current location? Kindly check for a software update for your TV. Updating the TV to the latest software allows you to access the newest features and fixes specific problems. Regards, Vincent

  • @silverhawk8303
    @silverhawk8303 4 ปีที่แล้ว

    Thanks for this video!!!it worked for me!!!

  • @sollungehswaami2466
    @sollungehswaami2466 10 ปีที่แล้ว

    Is it same for all other tv

    • @SonyConnect
      @SonyConnect  10 ปีที่แล้ว

      uvah Hi, This troubleshooting guide is applicable in most Sony TV's. However, we strongly advice our customer to visit our online support page for addition troubleshooting which is specially made for all US Sony devices. The website is esupport.sony.com. If you live outside US, I kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. ↔Dave

  • @AlCrUtO
    @AlCrUtO 8 ปีที่แล้ว

    Hi, I have a model KLV32BX300 TV . I think there was an error updating the firmware , now will not start and 3 lights flashing, that solution can give you staying ?

    • @SonyConnect
      @SonyConnect  8 ปีที่แล้ว

      Hi +Alvaro De La Cruz T., Thanks for your message and sorry to hear the issue. You may isolate the issue by following the troubleshooting guidelines on this link: us.en.kb.sony.com/app/answers/detail/a_id/32192
      For further assistance, we kindly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
      Thanks! - Vincent

    • @elena79rus
      @elena79rus 8 ปีที่แล้ว

      3 red flashes is bad main logic or power board, check for standby volts if ok replace main logic board

  • @tuasaufoi3172
    @tuasaufoi3172 10 ปีที่แล้ว

    Hi there I have a Sony bravia KDL-55EX500 model, It Blinks red 2x Ive tried everything in this video. I can't seem to get the factory reset to work. Is there another way to get my tv set to work?? Thanks

    • @SonyConnect
      @SonyConnect  10 ปีที่แล้ว

      Hi T Moo-Ching! I just need to verify, did you use the original TV remote control to factory reset the TV? If yes, does the green POWER light indicator flash on the front panel of the TV while doing the reset procedure? If yes, please try it again. If the same problem persists then the TV will require service. Please visit bit.ly/1juIuOd to check for your service options. ~Sam

    • @jamesfarnham7915
      @jamesfarnham7915 10 ปีที่แล้ว

      The two blinking light code is a power board fault. I repaired mine for $15 by replacing 2 MOSFETs and one fusible resistor on the power board. It was pretty easy if you know how to use a soldering iron. Same fix applies to ex500, ex600, nx800, nx700, nx810 and other sets. MOSFETs q6102 and q6101 and Resistor r6536 need to be replaced on ex600 and nx800 sets as it is a common fault on these boards.

  • @livertuvo
    @livertuvo 10 ปีที่แล้ว +1

    Hello i have a tv sony model kp-51ws520 and don't see the picture but the menu and the chanel number yes
    What happen?

    • @SonyConnect
      @SonyConnect  10 ปีที่แล้ว

      carlos jacobo Hi, We are sorry for what happened here. Kindly check this website us.en.kb.sony.com/app/answers/detail/a_id/41842/p/61659,63345,63413/c/65,66/kw/No%20pictures%20on%20the%20display%20of%20the%20tv for further details on to troubleshoot "No Display Issue" on your TV. ↔Dave

  • @1marcelfilms
    @1marcelfilms 11 ปีที่แล้ว

    where do i get sony batteries, the original ones from 1998

  • @aknazmuzzman
    @aknazmuzzman 11 ปีที่แล้ว

    Hello,
    my sony tv model no kdl nx710 stopped working.Send it to sony Dhaka office &they informed panel box is not working.The cost of the part is almost like the new one.What support I can get at your end ?

  • @ravikanttiwari1386
    @ravikanttiwari1386 7 ปีที่แล้ว

    Hi
    I have a KLV-46R452A
    Of late it's started getting switched off after running 1-2 hrs with the red light blinking four times.
    Unfortunately I don't have an authorised Sonu support centre nearby.. pls advise me a diy...

    • @SonyConnect
      @SonyConnect  7 ปีที่แล้ว

      Hi, Ravikant Tiwari, Follow the guidelines here to isolate the issue on your Sony TV: us.en.kb.sony.com/app/answers/detail/a_id/32192.
      For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
      Regards,
      Vincent

  • @pultherai
    @pultherai 10 ปีที่แล้ว

    Is there any possibility to turn on or off standby mode with ps3 remote on ps3 3d (24"display)

  • @melissamorrow6674
    @melissamorrow6674 9 ปีที่แล้ว

    My KDL-46W3000 turns off and the standby red light blinks 10 times. From internet research this seems to be either a tuner board or digital board issue. Does this TV have both of those boards? And is there anyway of knowing which board is causing the problem?

    • @melissamorrow6674
      @melissamorrow6674 9 ปีที่แล้ว

      +Melissa Morrow Have put TV into Self Check mode and have the following: 010 DTT ERR and it indicates 27 times the error has occured. Does this indicate needing to replace the FB1 board?

    • @melissamorrow6674
      @melissamorrow6674 9 ปีที่แล้ว

      +Melissa Morrow Sorry, have to correct my TV model number. It's actually KDL-46X3100

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      +Melissa Morrow, If a red LED is blinking and the TV is not working properly it means that the TV has detected an issue or problem and most red LED blink conditions require service. You may follow the troubleshooting steps on this link: sony-paa-pa-en-web--paa.custhelp.com/app/answers/detail/a_id/104132/kw/red%20light%20blinking If the problem still persist, we recommend having the TV checked by an authorized service center. - Jerome

  • @dyziel945
    @dyziel945 11 ปีที่แล้ว

    Hi, We have a sony tv model kdl 32bx320 and it is now working. The power cord is plugged in in the wall outlet but the tv led shows green light. I didn't even power the tv yet. Everytime I plug it in it shows the same result. The led is green but the tv won't turn on. Why is this happening?

  • @marissegeralde7383
    @marissegeralde7383 3 หลายเดือนก่อน

    Hi! I follow your instructions but stil it doesn't work. How to resolve this? Our tv is 2years old only but this happens. Please help me fix my tv. Thanks

  • @TheRamosd
    @TheRamosd 4 ปีที่แล้ว +1

    TV was blinking red 6x , that was it, nothing from this video made it work, i was a tenth of an inch to trash it because it was out of warranty (2.5 years old). i decided to remove all the screws form the back, opened it and just reseated firmly all the connectors, it turned back on (OMG), reset it and updated the firware via USB.... its been 4 days and works fine. i hope it stays.

  • @alexbieber
    @alexbieber 10 ปีที่แล้ว

    My sony bravia's standby light was blinking, so I used the methods in this video, and they did work. The next day I tried to turn on the tv, but it started blinking again. I tried both methods shown in this video, again, but it did not help. Is there a more permanent solution?

    • @SonyConnect
      @SonyConnect  10 ปีที่แล้ว

      That is not a normal operation Alex. Your TV may require service. Please visit bit.ly/1juIuOd to check for your service options. Thanks! ~Sam

    • @alexbieber
      @alexbieber 10 ปีที่แล้ว

      It is way too late now, we already got it taken care of, but thanks anyway!

    • @SonyConnect
      @SonyConnect  10 ปีที่แล้ว

      Alex Bieber Thank you for the update as well Alex. ~Sam

  • @ancamg
    @ancamg 9 ปีที่แล้ว

    I have a Bravia 52"KDL-XBR4 and it works nice until all of a sudden it abruptly shuts down and the red light keeps blinking twice. In this state it cannot be turned on by neither power buttons. All I can do is disconnect it from the plug. This is a recent problem...it happened twice in a month. Hopefully it won't occur too often! I haven't tried to do a factory reset. Any idea how to prevent the shut down with the red blinking light?

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      libertango hi, please try the troubleshooting procedure on this link: us.en.kb.sony.com/app/answers/detail/a_id/32192/p/61659,62766,93313,93963/c/65,66/kw/red%20light%20blinking - Jerome

  • @arnelcantiller8340
    @arnelcantiller8340 9 ปีที่แล้ว

    I have a 60 inch Sony Wega and I believe the model is SXRD. My TV won't turn on it blinks green then blinks red. What is wrong with it? I don't know if its the tube or the fan. Can I fix this myself or do I need a technician to fix it?

    • @rileyisa45
      @rileyisa45 9 ปีที่แล้ว

      Look at the back of the TV and make sure the outlets are plugged in.it just happen to me 5 minutes ago so it should work

  • @debbiecalloway1923
    @debbiecalloway1923 11 ปีที่แล้ว

    My Sony KDL55EX621 was turning off and then on again by itself at inconsistent intervals. Then I noticed the red standby light flashing 8 times before pausing then repeating. I am going to try the factory reset process to see if that works.

  • @tobishebintae6220
    @tobishebintae6220 6 ปีที่แล้ว

    What should I do

  • @khapa4698
    @khapa4698 5 ปีที่แล้ว

    Hello. Please reply back. Does this work for a Sony Bravia KDL-40R470B?. From what my Grandfather is telling me .this i what it sounds like whats wrong with his tv. If you have a video on that model. Send the link

    • @khapa4698
      @khapa4698 5 ปีที่แล้ว

      Also. I have instructed as much as i can over the phone on "hard resetting" via holding power button and "up" button on remote. And "up" button on remote with the tv power button.

    • @SonyConnect
      @SonyConnect  5 ปีที่แล้ว +1

      Hi Kelvin, We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com. If possible, kindly attach a video showing the issue you have.
      Regards,
      Erin
      Sony Social Support

  • @leoliu5374
    @leoliu5374 10 ปีที่แล้ว

    Hi, I have a KDL46xbr5 bought in 07. Recently, it occasionally shut itself down, and standby light blinks twice and pause. I was able to reset it and bring it back by power reset. But it happens again after a period of usage. Is this something that needs repair?

    • @SonyConnect
      @SonyConnect  10 ปีที่แล้ว

      Hi Leo! Since you've already performed a power reset on your Sony TV and it's still the same, TV would require service. If you're located in the US, visit bit.ly/1juIuOd to check your service options. If you're outside the US, visit bit.ly/1kFdAUW to get in touch with Sony Support in your region for further assistance. Thanks! ~Jean

    • @leoliu5374
      @leoliu5374 10 ปีที่แล้ว

      Thanks Jen! I have ordered and replaced the GF1 board. So far the issue hasn't re-occurred yet.( knock on woods)

  • @carmeloabad5818
    @carmeloabad5818 10 ปีที่แล้ว

    Good day :-) what is the problem if Sony KLV40S200A indicator blinks 5 times and stop blinking for 1 second?

  • @nardzkieelectrons3930
    @nardzkieelectrons3930 3 ปีที่แล้ว

    Hi Sir good day
    I need help I have my Sony bravia model KDL 40HX750 the problem is Two times blinks how to fix this problem Sir.. I don't have idea please help me sir. Im newbie Tech.. God bless you..

  • @yukivallecer14
    @yukivallecer14 10 ปีที่แล้ว

    i have a sony kdl50r550a when i try to power it up is show the logo of sony but it keeps on looping there for 3x then it turn off any solution for this?

  • @Hot80s
    @Hot80s 11 ปีที่แล้ว

    my kdl52w3000 just quit. No light codes & no standby. I think it is capacitors or the entire power board. Still the best tv i ever owned, look forward to fixing it.

  • @daguru77
    @daguru77 12 ปีที่แล้ว

    I have a Playstation 3D display PS398078 and it will not turn on. I bought it over a month ago and lost the receipt, so I cannot return it. I press the power button and the blue light turns on then a green light appears on the left side and then finally it is replaced with a blinking red light. This all happens while the screen is off so it never really turns on (no blacklight). The red light continues blinking until I press the power button again. Can you help me?

  • @suddled
    @suddled 11 ปีที่แล้ว

    Model: KDL-55HX729. TV Keeps restating every 1 min. After a while it will blink the red standby light 8 times. I tried to reset it, but it will become unresponsive and reset before I can get through the initial setup again. I have downloads turned of. This is very frustrating and this TV was a replacement for my last Sony TV that went bad too soon as well. What can I do?

  • @SupaChhimyChhim
    @SupaChhimyChhim 11 ปีที่แล้ว +5

    Lol I though my tv was broken then i realized that the power switch was off. Lol

  • @thereck24
    @thereck24 12 ปีที่แล้ว

    Heeeeeeelp! I have an old tv. Its a KV-13FS100. It went into sleep mode while I was playing Call Of Duty on my PS3. I havent been able to turn it on for hours. The red light keeps blinking on and off. I tried unplugging and plugging back in and I got nothing. i tried everything possible and to no avail! Assistance please!

  • @coopermini5964
    @coopermini5964 11 ปีที่แล้ว

    hi sony - my KLV32u300a dont want to go on standby - it switches off! i must put the tv on & off at the wall and then it makes a dubble click sound - then it dont come on at all! have to wait for hour or two before it will come on! please help?

  • @runa_6968
    @runa_6968 9 ปีที่แล้ว

    hi I have a Sony KDF-50E2000 and it all of a sudden stopped turning on as soon as I push the power button it blinks green the 3 seconds later it clicks off. I don't have the remote either any suggestions?

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      +Jessica Gonzalez, please visit the below link. It contains troubleshooting procedure that may help you resolve your concern. us.en.kb.sony.com/app/answers/detail/a_id/32192/c/65,66/p/61659,63345,63583/ - Jerome

  • @Cindludon
    @Cindludon 9 ปีที่แล้ว

    We have a 1999 Sony 61" rear projection TV model #KP61XBR300 that has a flashing red light (6 times flashing before pause - error code) and it won't turn on either. Any suggestions?

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      Cindi Donohue hi, we recommend you to visit this link: us.en.kb.sony.com/app/answers/detail/a_id/32192/c/65,66/kw/red%20light%20blinking This may help you with your concern. - Jerome

  • @Sudz28
    @Sudz28 5 ปีที่แล้ว

    My KF-XBR800 projection LCD television has been a faithful, reliable companion since 2004! However, lately when I turn it on it will just give me 6 red light blinks on the front panel, pause, and then do it again. It will actually come on if I then turn it off and back on again (usually), but why is this happening? I've definitely gotten my money's worth out of this beast over the past 15 years, but I still love it and want to keep it going for as long as possible!

  • @laurenkatz1054
    @laurenkatz1054 9 ปีที่แล้ว

    is there a way to do the last part without a remote?

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      Lauren Katz No. You need a remote to do a factory reset on your TV.
      Thanks,
      >Joffrey

  • @bayarena69
    @bayarena69 11 ปีที่แล้ว

    Thanks Scott, I have followed the steps but unfortunately not working. My TV remain same, blink 6 times. Can you give another advise?

  • @johnchick941
    @johnchick941 11 ปีที่แล้ว +2

    I have a KDL-46EX620 that just started turning off and on again by itself. It does it for about 5 minutes and then shuts off with the red led on the front blinking 8 times. I tried following the instructions in this video and then did a "Power off reset" followed by a "factory reset" and NOW IT IS TOAST. IF YOU ARE HAVING THIS PROBLEM, DON'T DO A FACTORY RESET!!! After doing a factory reset, I lost all the local channels and it began the initial setup. It shut off before setup was complete.

  • @doublejo
    @doublejo 6 ปีที่แล้ว

    I have the Bravia XBR65X9000C bought in 2016, and i have the blinking red LED (4-5x then shuts off), and then back to the blinking red LED again. I did the factory reset several times and the TV does not even turn on. Please Help.

    • @SonyConnect
      @SonyConnect  6 ปีที่แล้ว

      Hi DJ LYRIKS, We are sorry to hear this. To further isolate the issue, we suggest visiting this link for troubleshooting steps: www.sony.com/electronics/support/televisions-projectors/articles/00153674
      Regards,
      Vincent

  • @chrizzvalentino5594
    @chrizzvalentino5594 9 ปีที่แล้ว

    I have a Sony Bravia TV model KDL-32R420B, it blinks red 6 times and I can't perform a factory reset, I purchased this TV within the past year what are my options?

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      +Chrizz Valentino (ChrizzValentino22) Please check the link below for further assistance.
      us.en.kb.sony.com/app/answers/detail/a_id/32192/p/61659,62766,92948,92326/c/65,66/kw/light
      Thanks,
      >Joffrey

  • @party5270
    @party5270 8 ปีที่แล้ว

    hi I have a Xbr70x850b sony tv..I get a green and amber flash that does not stop what does that mean waited over 10 minutes and still flashing what should I do.

    • @SonyConnect
      @SonyConnect  8 ปีที่แล้ว

      Hi Party 52. Most of the time, that light status indicates that the TV is experiencing some type of power related problem. Please visit us.en.kb.sony.com/app/answers/detail/a_id/32192 for some steps to resolve this issue. Thanks, -Mark

  • @blueflames9190
    @blueflames9190 10 ปีที่แล้ว

    I have a kf50xbr800 sony projection TV and it has a yellow lemon spot in the middle of the screen. What is that and how can it be fixed?
    Lady T.

    • @SonyConnect
      @SonyConnect  10 ปีที่แล้ว

      Hi Tina! Does the yellow spot show up on all sources like on TV channels, DVD movies or video games? If yes, please turn off all your devices and just leave the TV ON (black screen). Pull up the TV menu using the TV remote and check if the yellow spot is still visible over the menu or on the background of the VIDEO INPUT. If it is, then your TV may require service. Please visit bit.ly/1juIuOd to check for your service options. ~Sam

  • @krish05ece
    @krish05ece 9 ปีที่แล้ว

    Hi, I have Sony Bravia KLV-32EX500 which is 4 yrs old. After powering ON, the red LED light switches to green LED light and stays green for 10 seconds. Then the initial start up sound comes and immediately it goes back to standby mode where the red LED light is blinking for 5 time. With gap of two seconds the red LED again starts to blink for five times.
    Please provide your inputs on the problem in TV and how it can be resolved. Thanks in advance..
    When the green LED light is ON tried factory reset by holding the up arrow in the remote and hold on / off the power button in TV. But this doesn't work since the TV goes back to standby mode within 2 to 3 seconds

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      ***** Hi, please refer to this link us.en.kb.sony.com/app/answers/detail/a_id/32192/c/65,66/ for further assistance. - Ella

  • @Denym2955
    @Denym2955 8 ปีที่แล้ว

    How long should I hold the up arrow?

    • @SonyConnect
      @SonyConnect  8 ปีที่แล้ว

      Hi Denym2955, You may release the UP ARROW button right after pressing the POWER button on the TV. - Vincent

  • @jayhyland2533
    @jayhyland2533 9 ปีที่แล้ว

    Please help me!!! I have a Sony SXRD KDS50A200 i bought a new lamp the last one went an ive replaced with new lamp and my tvs standy light is flashing green 8times and then jus flashes red 3tyms over also wen i switch tv on fan goes on for 2seconds and stops what can i do to fix this plz.

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      jay hyland hi, please check this link for more information and troubleshooting steps for blinking indicator light: us.en.kb.sony.com/app/answers/detail/a_id/32192/c/65,66/kw/red%20light%20blinking - Jerome

  • @Infectedbulat
    @Infectedbulat 12 ปีที่แล้ว

    I called support about my KDL-65W5100 not working. They tell me that the technical team will call me next day but its been 3 days and still no response. Sense its taking them such a long time may I request expedited service to replace my TV?

  • @slam4275
    @slam4275 11 ปีที่แล้ว

    i need help with my Sony WEGA Model # KP-43HT20. The issue i'm having is that it will not power on. after pressing the power key to turn it on, the only that happens is the light blinks 6 times, and pause the 5 times again, over and over.

  • @usmclongrangebrainsurgeon
    @usmclongrangebrainsurgeon 9 ปีที่แล้ว

    Hi I have an Sony BRAVIA XBR46HX929 46-Inch tv and it randomly turns off. The power saving keeps clicking at the back of the tv. I have tried all trouble shooting options like letting it sit/ factory reseting it and nothing works. The red light is on but the TV won’t turn on. I live in New York zip 10465 please tell me what options I have. Thank you.

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      Oisin Willis Please check the link below for further assistance.
      us.en.kb.sony.com/app/answers/detail/a_id/38987/p/61659%2C62766%2C63300/c/65%2C66/kw/power%20saving
      esupport.sony.com/
      Thanks.
      >Joffrey

    • @usmclongrangebrainsurgeon
      @usmclongrangebrainsurgeon 9 ปีที่แล้ว

      ***** Pointless information. The link doesn’t specify anything about the problem I am having. In fact my remote doesn’t even have a power saving button. Needless to say problem still exists. Ill know where to put my $2000 next time SAMSUNG

  • @maxluna25
    @maxluna25 11 ปีที่แล้ว

    I have an older model from 2003 and it wont turn on the ligth blinks but nothing happens also i lost the remote any tips?

  • @lawn111378
    @lawn111378 11 ปีที่แล้ว

    same happens on my KLV-32cx320. any solutions? thanks

  • @Thebluelion-wh1pg
    @Thebluelion-wh1pg 9 ปีที่แล้ว

    i have a advent plasma tv and im getting the red flashing it was used this morning perfect now i have it nothing iv tryed everything?

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      Daniel Chloe Hi, Please check this link for further details regarding blinking lights: us.en.kb.sony.com/app/answers/detail/a_id/32192/c/65,66/?icid=home|banner3_us_en|blinking%20light. Dave

  • @xolotlmexihcah4671
    @xolotlmexihcah4671 9 ปีที่แล้ว

    I have a Sony KDL-XBR6 that is displaying the colors in a bad way, it's
    like it had somekind of purple filter activated all over the screen, the
    blacks looks grayis and/or transparent, it also hace tenue grayish
    lines flickering in an horizontal way.
    That happens in all sources, and it's not something that has to do with video settings.
    What can I do?

    • @SonyConnect
      @SonyConnect  9 ปีที่แล้ว

      +Xólotl Mēxihcah May we have the complete model number of your TV?
      Thanks,
      >Joffrey

  • @jigzindia
    @jigzindia 12 ปีที่แล้ว

    Hi there..
    I have Sony bravia CX520 LCDTV..
    My TV Set giving 5 red light blinks..i tryd everythin..no display..no sound..i had set presence mode on 10 mins before..then suddenly display gone only voice was there..i pressed soething on remote..then turnd off tv from mains..then this problem strarted..pls provide me factory reset setting..thank you..