What’s Failed on our 2020 Lance 1985 RV? || RV Issues & Warranty
ฝัง
- เผยแพร่เมื่อ 30 ก.ค. 2024
- We've owned our 2020 Lance 1985 travel trailer now for over 9 months which means we need to get warranty work done in the next 3 months. In this video, we will show you all of the issues we have had with this RV and where the fault lies. Was it a manufacturer issue or a supplier issue. And even though our list of issues may sound massive, its pretty common to have lots of small issues on a brand new RV. We will highlight 12 issues in total. Only 1 was a major issue and it has already been resolved under warranty. The other 11 issues with our RV are minor ones and we will get them taken care of at Princess Craft RV in Round Rock, Texas in early June.
#travelswithdelaney #lance #rv
============================
Want to Support our Channel via PayPal:
www.paypal.com/cgi-bin/webscr...
=======================
Check out our shop for gear and more:
amzn.to/30KPzoK
As an Amazon Associate I earn from qualifying purchases
==========
BUY your official TWD Gear:
www.teespring.com/travelswithd...
==========
For Realtime Updates:
Facebook: / travelswithdelaney
Instagram: / travelswithdelaney
Twitter: / ppmccormick
Our Official Website:
www.travelswithdelaney.com
==========
Save 15% on a Harvest Host Membership and Support Our Channel by Clicking This Link: harvesthosts.refr.cc/patrickpa...
Want AMAZING Fresh Roasted Coffee?? Check out Bob's Mug Coffee where 5% of their sales goes to Make-a-Wish: www.bobsmugcoffee.com
Need a GREAT Night of Sleep? Mattress Insider: shareasale.com/r.cfm?b=152507...
Haloview Backup Camera: www.haloview.com/?acc=574
Save $20 on a TireMinder by using this discount code at checkout: TWD2021
BUY NOW ⬇️
www.innovationtire.com
==========
Travels with Delaney
PO Box 83
Angola, Indiana 46703
==========
TWD Theme Music: Droplets by Vexento
Isn't it crazy that the RV industry has "CONDITIONED" us to think "issues" with a new RV is perfectly fine? We need to hold the RV industry accountable and pass laws to protect us just like the lemon laws for cars.
Totally agree with you Gary!
Exactly.
Yes yes yes. All of this ^^^
I agree
That is the excuse they keep trying to use. They say. Well you know they are handbuilt by humans. Well my answer. If you build more than one of the same model a month. Your a production line. And if you use CNC routers like Lance does. And brag about it and brag about quality. You better step up.
Considering how much we pay for these things, more care in their construction and quality control should be standard.
Agreed!
In the 1970's the "big 3" automobile manufactures (Ford, GM, and Chrysler) started turning out crappy cars. They blamed their troubles on the new emission standards issued by the government so most people just tolerated it with an "Oh well, it's the government's fault". THEN, we discovered Japanese cars we're not having these issues so lo and behold people started buying more foreign cars than domestic. It took about 10 years for domestic manufacturers to realize they were in trouble and had to improve their products if they wanted to stay in business and they did. Maybe it's time for Japanese RV manufacturers to step up. I priced a Lance trailer and they're NOT CHEAP!! I can't believe how stoic the Delaneys have been about this. I'm a subsciber to this channel saw the debacle with the slide out. I was amazed at his patience. I hope the dealer in Round Rock realizes that 29.6 THOUSAND people will see this video. Shame on them and Lance for turning out such a product. My Toyota has 166,000 miles and has been flawless with no repairs whatsoever and it's been through the same "earthquakes" as this Lance trailer.
Exactly... 100% on point ☝️
Totally agree with your comments. I think it will take something like foreign competition to get the current manufacturers to change.
Totally agree, if we could get RV's from Japan that would force them to improve. Water infiltration is very common and I'm convinced that it could be eliminated or at the very least improved. Instead they have you climb up there and put another layer of sealant that will last oh 2 months.
You are much more forgiving than I am Patrick . I know many of the workers @ nucamp & believe they try hard to produce a quality product but I watched with interest how many times you were back here in the Sugarcreek area . As for the Lance , not everyone would want to drive from NE Indiana to Texas for service . Almost all all of your problems could/should have been caught by a good quality assurance program . As long as we tolerate these problems they will continue . ☹️
We do get frustrated at times! LOL
You know, that sounds like our government!
In my opinion, it is a quality control issue. They don't do what they should before putting out the trailer for sale. They didn't check even whether the heater is working!
When I buy something and pay a retail price for it, it better be ready to go and last. Was this trailer made in china?
He mentioned that it did work when he picked it up.
Thanks for the honest feedback on your Lance 1985. You don't "complain or whine", just state the facts, fixes and move on. Truly appreciated. :-)
Thank you! We just try to share our experiences with others.
Picking my Oliver up in July I'll compare my first nine months to see if this is true. Lance should pay attention to this video(you pay $$$ they should) cause it doesn't look good for them...
Poor quality control during manufacturing seems to be a problem with all rv’s. Our motorhome had issues from day one. It kind of takes the fun out of it but thanks to people like you we can be better informed and prepared to make minor repairs. Thanks 👍
Different experience here. We got our 2021 Lance 1995 in April after a 6 month wait. Camped out 7 miles from dealer right after delivery. Discovered a leak from the front window during a rainstorm the first night. Also hot water heater would not work on either shore power or propane. Microwave door would not pop open, but had to be pried. Dealer took care of these in an hour when we passed by on our way home.Tech repositioned/reattached seal, then water hose tested. Replaced thermal fuse on water heater. Ordered new microwave. Other than these, our experience has been trouble free. Camped out locally five times before going on a 2700 mile round trip from FL to upstate NY, without any problems. Really loving this Lance!
Congratulations on the Lance! We are loving ours too!
We bought a Lance 1985 in 2018. We had the same problem with the bottom drawer in the bathroom. The self closing mechanism broke. We took it to the dealer and they fixed it. We also have the recall on the stove, but the manufacturer was on hold during the pandemic. Lance has not sent out any repair kits.
It also seems that all the RV places are super back logged. The left side of the bed drawer self closing mechanism failed on it. I decided to replace this myself since the dealer was so back logged. It was tough!! There is very little space to get ones hands into and also there is very little space to kneel in front of it. We have also had screws fall out of our stove top cover. Lock-tight would have been the way to go.
One annoying item is our keyless entry pad is peeling. The numbers are falling off. This is possibly because where we store it, that side faces the sun.
However, we love it. It is the perfect size for the two of us. Lots of storage, great size bathroom and we sleep too good in the bed!
Ram
Informative video. We also own a Lance and have had numerous problems. Three majors leaks, hinges on stovetop cover broke, front jack plastic disintegrated, front window shattered. Issues have been resolved, however, we feel they are all responsibilities of Lance. Lance is the one who selects their own components.
Sorry you had leaks...those can be very bad.
The person we sold our Lance to, mentioned their front window shattered also.
Really good, and pragmatic approach to these issues. We’re close to having our 2021 2185 delivered and I’ll definitely be keeping these things in mind for our PDI and our shakedowns. Thank you again and stay safe
I've really been looking into getting a Winnebago Micro Mini trailer until I watched another guys youtube video on 50 things he had go wrong with his, and they weren't all minor! Always thought like the person who made that video that Winnebago stood for quality. Since then I've been researching other couples size trailers, and that's what brought here. The Lance's are more expensive than most other trailers, but the quality seems to much better!
No RV will be perfect but some are definitely built better with better components. Overall we have been very happy with our Lance.
I'm glad to hear your overall satisfaction. My 1985 will be delivered on Tuesday. I enjoy your videos--perhaps we'll cross paths on our travels.
Great information. I'm looking at lance trailers now and this was very helpful.
Hey Patrick, we have been travelling with a new Lance 1985 towed by a Tundra just like yours since December 2020 full time. You are right when you say the trailer is built solid. We also agree that workmanship should and can be improved. It just would take a few more minutes per job to COMPLETE the job. It sometimes feels like the owner is supposed to give the final tighten to all screws onboard! Thank you for the evaluation and will be looking forward to your next video! Aloha!
Congratulations your new lance and going full time in it. What color is your Tundra?
@@TravelswithDelaney Our Tundra is a white SR5 model. We bought it new from the Toyota dealership down the street from our RV dealer in Prescott Arizona. We are in Virginia right now looking to go north somewhere in a few weeks. It would be neat to meet you one day and compare units side by side! Thank you for your videos!
This is an excellent video. Love this informative video and I think you have a realistic attitude when it comes to RV issues. Thank you so much.
Thank you so much for the kind words!
That slide out issue seems serious! Imagine getting it stuck in the out position while out in the boonies.
I had same issue with heater. One night it just stopped working but I have been home to check it. Thanks for the pointers!
You are welcome. I hope you find the issue.
Fair and even handed, I’ve had many more problems with each of the three new rv’s we’ve purchased. Thx Patrick.
Thank you Todd!
We had the gas leak before we knew about the recall. It was frustrating because we already spent money for someone to check it out, and they didn’t find anything. Then it took us over 3 months to get someone to complete the recall! We were in Florida, but it was still cold a few nights!
Picked up a new 2021 Lance 1985... First time out, the heater failed and the water heater only worked once. The EZ Lift was improperly installed by the dealer. Once those issues were resolved, the Lance 1985 has proven to be a fine trailer. The video correctly notes that NEW trailers always have issues, some minor, some major...ours were major.
Sorry to hear you have had so many issues.
We have had three Lance trailers and can count on two hands the total problems , all minor . Nothing was mechanical and mainly decal or minor trim . Very happy with Lance , you pay a bit more but worth iit . We are on our second Lance 2285 and looking forward to spring and beyond .
Why did you replace the first 2285? I would be very interested before I make a purchase. Thanks
@@dennisbuchanan2599 Hi Dennis ,, just liked the updated version ! No real good reason , lol ! Everything was great and working as it should ! Who ever bought it got a premium used trailer. We never did a number 2 in it , just our thing for what that's worth and still have not ! There for emergencies ! Just got back from six nights , two dry nights and still perfect.
Another good video. We all now these issues it’s always something to work out. On my very first new trailer in 08 it rained the first night I woke up to find the window leaked next to the bed I decided to fix that myself as opposed to the dealer out of the 3 new trailers I’ve owned since that first trailer gave the least problems.
Thank you.
Thanks for the evaluation. This is a great user review for RV owners in general and Lance owners specifically. Well done.
Thank you so much Mark....I am trying to get all the bugs worked out for you! LOL
@@TravelswithDelaney LOL
@@TravelswithDelaney 😂
Thanks for the candid and fair review. We picked up our 2021 1985 in February and have traveled 5k miles with it. We had one wire off the eyebrow led’s that keep them on. Dealer corrected it on delivery. I appreciate your list so I can be proactive with the loc-tight. I too have found some minor issues and was able to easily correct. I have the oven recall fix kit from my dealer. Have not installed yet but it appears to be a 20 minute fix. I know it’s frustrating to be wrenching on new Rv’s. You can purchase new Rv’s with very few MFG QC issues. Liberty and Newell come to mind. No mass-produced Rv’s are delivered at 100%. I would consider the quality of Lance to be a above average value/quality propitiation when compared with the Elkhart TT’s with lower cost. High-end production and QC comes at a very high price. You usually get pretty close to what you paid for IMHO. The USA is a “biggest bang for your buck” market. I really wish I remembered that when I chose a USA TV vs the German version that was another 30k. I had to relearn that lesson! Thanks for your heads up and balanced review.
There is always something, although I must say our Tab 400 has had very few issues, a warranty issue were the shower assembly had a slight drip, nuCamp supplied a new assembly, a cracked side window, that was replaced, and the door handle had to be adjusted, it came with a dead battery,, that's on the dealer. we bought it in spring of 2018. We love it, we're on the road now. We've been about 13,000 miles in our camper so far, we're retired, so we travel. By the way, we had the factory install 194 watt solar on top, it's great. We just finished our 2nd boondock of trip at a beautiful winery in Tennessee called Delmonico, gorgeous, quiet, yet not far from rt 40. We're headed to TX, then Sedona, Moab, etc. then home.
This is our 2nd travel trailer, our first was a Rockwood A frame pop up, the Thetford cassette toilet kept failing, and the control arm that lifted the frame failed, after a thousand dollars of repairs, it was a used 2017, we gave up and bought the Tab.
I don’t have an rv but this man is very knowledgeable
Thank you
I went out and checked my glass cooktop. One screw is missing. Fortunately I found the pieces on the cooktop. Thank you Patrick I'm going to secure with loctite now.
Good, on you!
I am glad you found it! yes...some loctite should help hold them on.
I can't believe the issues you guys have had with the Lance. Hopefully it'll be all worked out and flawless soon
Most of it is minor and I am slowly fixing some of it myself. The biggest issue was the slide. Thankfully Lippert is close by and they took care of it.
It's amazing how many problems, Little more annoying things. If you didn't know so much about RV's these are major things. Our stair light only works when we are plugged in (assume you have been plugged in) but I thought I'd mention that. Thanks for sharing!
Very true! Many are just annoyances. Yes...we have not seen it on with shore power or when boon docking.
Thank you Patrick! That was a long list of what was wrong with Tex. But I think just like you they were minor. Just itty bitty minor issues. They can be fixed by both manufacturer and the supplier. So glad you will be able to get them fixed. Having an Rv that needs to get fixed is the sane as when you go get your car worked on from something gone wrong. Same thing happens to Rvs. Thank you Patrick for this video. And tell Patty hello. Have a good week and see you at Midweek update. Stay safe.
Hi Sherri! Thank you. Most of the issues are minor. Just glad nothing like leaks.
Hello sir, thank you for this info. We will be purchase a Lance 2075 as soon as we get our house built. Lance has always be top quality in my mind. We've looked at many many campers and Lance is where we are going to spend our money. I agree, every manufacturer and suppliers have issues. The main thing for me is to not let let it bother me tp much. We dont wont a slideout simply for the issues they have. But here again I love Lance and I really appreciate your video.
Thank you! The Lance 2075 is a gorgeous trailer and it does not have a slideout. We almost bought that model. Even if our slideout issue, we still love our trailer.
I had a wire come lose on our new Airstream water heater while on the road through Colorado. Like you one quick look found it and simple reconnected to the board and it was fixed. It is usually something easy. You just have to look for it.
No one said you don't have to stay on top of things when you purchase an RV.
BUT YOU DO!
You will never stop having some kind of issue somewhere or somehow!
It is advisable to learn how to fix things as they occur yourself.
I stay after my TT and never have to bring it in for "warranty work" that takes weeks to get fixed. Only time I would is if there was something major wrong.
Luckily I have been able to fix most issues myself. The slideout was way beyond my skill level and probably most.
Love your approach to your dilemma. Not a whiny crying owner but a sensible well thought out approach. Seems to me you must have been an ambassador in your lifetime, and engineer?Great video, love it
Thank you! I think it’s just years of experience realizing things are never as bad as they seem. I had a wise friend once tell me “never quit on a bad day”. That’s stick with me because things usually look better the next day.
We had a stitching problem with one of our dinette seats. There were a couple of missed stitches and Lance sent us another cover. We lost a latch mechanism on our stabilizer doors. The screw loosened and fell out while driving. We also noticed our kitchen sink drain drips. We have reached out to our dealer for replacement parts. We appreciate your commentary, because now we will be looking for these items on our 1985!!!! Thanks again 😊
Hopefully you won't have anymore issues with yours. Its good to hear the Lance sent you a new cover for your dinette.
@@TravelswithDelaney indeed. Minor issues. After we watched your video we went and checked out Lance and found a few minor things (screws not being tightened appropriately ect). Your tips were helpful! Thank You
Good video. Those that expect a trailer to roll off the lot and not have issues are mistaken. An earthquake on wheels is bound to have loose screws and wires after a trip or two. We have tightened every screw plumbing fixture in our trailer.. and LOVE our Trailer.. LOVE IT!
Great video.. it does leave you wondering sometimes why the RV Manufactures (Engineers) design things they way they do.. but none the less... great video. Thanks
Thank you Jerry! I'd love for a CEO and upper management of one of these manufactures spend about 60 nights a year in one of their own RVs.....I bet things would change if they dealt with the frustration that so many of us do.
Great video... thanks. Love the grading system... 🤩
Thank you! I thought it would be a fun way to present it.
Appreciate for super genuine advice 🙌
Most of the things you described I would consider to be normal RV problems. The slide out though is a serious issue. The only major problem I’ve had with our RV is the air conditioner went out on year three. The little things are almost innumerable and I definitely don’t keep track of it.
Wow! We bought our 2017 Lance gently used. We have had no significant issues thus far. Just minor annoyances. We just purchased a second tt (coachman liberty freedom express),so it will be interesting to have a comparison.
This is an excellent video with lots of helpful information, perhaps the most helpful comment that you said and what our RV dealer told us right out of the gate is that RV trailers are rolling earthquakes , regardless of the price ... they are are all made of very lightweight materials aluminum , fiberglass , plastic and thin plywood this is due to buyers who want to be able to tow most trailers with gas powered 1/2 ton and 3/4 ton pickups ... I watched a video where someone put a GoPro video camera in their RV trailer to record what happens in the cabin of the trailer as it goes down the road , Wow , now that was an eye opener ... so everything needs to be nailed down or tied down or stowed in a safe secure manner ... I have two bungee type elastic straps that I use to prevent my refrigerator door from coming open during transit , I believe my wife may have not fully latched the door , it only happened once but it was a mess believe me , even our wall hangings like pictures in frames and towels in the bathroom and such are taken down and stowed before we ever head out on the road ... we have two slider doors that hang from a track on the ceiling rather than having hinges that have started moving and slammed shut hard during travel so I bought rubber door stops from Amazon to block them from moving before heading out ... these seem to fix that problem ... great video thanks ...
Thank you!
I am learning so much from you thank you very much appreciate it and I love your videos
Thank you so much!
Quality control has been an issue for many manufactures Thank you Patrick those are 12 issues I will definitely check at pick up delivery time Our 2021 Lance 1995 supposedly in transit to lazydays Tampa patiently waiting
This comment looks 6 months old. So,did you pick up your RV already in Tampa ? How are you finding the unit to be? We are looking at buying a smaller 1475s model and will be picking it up in Wildwood Fl.
Good video. Yes, all brands have issues. I would put more onus on the manufacturer for not specifying higher quality and buying from more reputable suppliers.
Exactly what I was thinking.
thank you for your info...we are definitely considering a lance travel trailer in the next 2 yrs..for retirement travels in usa
We are loving ours! The layout and size are perfect for us.
I’m going to have to check the screws on my stove top. Thank you for this video.
You are welcome!
These companies should be glad that people who are reasonable give reviews ,these reviews are unbiased and valuable to improve quality control !
I wish RV manufacturers would work more closely with customers on issues like these. Sadly most do not seem to and the quality issues just continue
We r considering the Lance1985 and live just a few miles from Princess Craft RV. Thx for the honest review of the Lance TT and Princess Craft RV!! 👍
When you go to Princess Craft...tell PJ we said hello! She will take great care of you!
@@TravelswithDelaney We will Patrick. I’ll inquire about the hitch stabilizer there as well.
Thx for commenting!
Joe L
Pre-delivery inspections are really useful these days, especially when planning to be on the road with it for an extended period right afterwards. Once I am ready to finalize the deal, I would call someone not associated with the dealer, and preferably not even associated with the RVIA or any other industry group--totally independent, experienced RV service inspector--and have them come do an entire PDI. It usually costs around $200 - $250 in my area, and has always been worth it given how much money I'm about to spend. Even if everything checks out okay, you often get useful feedback on weak areas for your particular manufacturer or unit, what to watch for, the most critical maintenance to stay on top of in specific locations, etc. When things don't check out okay, this can save you all kinds of surprises, frustrations, loss of time in the future waiting for service, and often many thousands of dollars. (BTW, manufacturers choose their suppliers, so supplier quality issues are manufacturer issues as well.)
If your having these issues I’m sure others are as well. That’s all on Lance IMHO and that they should use other suppliers and or make those mods prior to release of the trailer. Also, I’m not sure that you chose to make your slide out issue the only major issue the correct one…..the recall on the propane stove would seem to be more of an issue. Wouldn’t want Lance to go BOOM!
New to the channel and love it! Very honest and informative. I see you have not visited Missouri. May I suggest a trip to big cedar lodge/table rock lake near Branson. Absolutely beautiful in fall. Thanks again for such wonderful content
Welcome to the channel! We have only ever passed through Missouri but we definitely want to get to the Ozarks at some point in our travels.
We have no issues with ours, oh ya we do not have one!!!!!! We know that no matter the RV/Trailer/MH there will be issues. We hope to dive in at sometime but sure appreciate your honesty and unbiased opinions on all this. The slide issue was major but you saw thru the issue and the Build of a Lance is very good, stuff happens!
You currently have a maintenance free RV Paul! LOL
@@TravelswithDelaney so true!
I own the exact same unit and quite frankly am amazed at the quality and attention to detail. Only three issues for me. The stove recall, one light with wiring short and the dvd player had sound but no picture. A cable had not been installed to the tv video in. Other than those, this trailer is a real peach.
That is awesome to hear! Glad yours has been fairly defect free.
Hi Patrick. We have a 2021 Lance 1995 (took delivery in August).
- I think it was already mentioned about the step light that works with your 'white' exterior/porch lamp. The stove recall is on Dometic to remedy (not Lance). The seals that hold the manifold to the burners/oven are the reason for the recall. The remedy publication [20E071] indicates the replacement of the three seals, bell washers & bolts. I have been working since December to get the recall satisfied, put there is a shortage of parts. You may want to alert the dealer in Texas of your unit needing the recall so they can get that parts kit ahead of time [Lead time is 2-3 months].
- The cooktop glass cover: I check the screws periodically and placed a pad under the glass while in transit. No issues.
- The GoPower plug: Should have the same voltage as the curb side battery.
We have been very fortunate in that the issues we have had with our Lance have been minor compared to our previous travel trailer. All manufacturers have 'some' issues and now with the need for more units in the market (thank you COVID-19), the RVers can expect a lot more issues as the industry is cranking them out with little (if any) quality control.
Have watched your channel for a while and appreciate your incites and travels.
Thank you John! I did check out the light today and it did light on white. Doesn't make much sense to me. When that bright white light is on, you really don't need a light on the step. I wish they would have put that on a separate switch.
We have a new 2021 Lance 2375. Biggest issue so far is a shattered glass shower door. No idea how it happened, just found a pile of glass in the bathroom. Also, the slide out tray door has a lock that is difficult to lock/unlock, storage door on slide out has a lock mechanism that is totally rusted, and like yours, the propane bottle cover metal guides are loose due to stripped self-tapping screws. Very disappointing considering the cost of these trailers.
Just brought my 2075 home. So many issues already. I have had it for a week.
I'm sorry to hear that. What types of issues are you having?
@@TravelswithDelaney Furion speaker mount not wired. Door handle on bathroom door dinged wall. Bedroom TV not hooked to Jensen. No pocket for fire extinguisher so no access to the loose kitchen faucet. Shower pan not solidly reinforced underneath. Speakers in bedroom installed wrong. One was one quarter inch from the reading light the other was 2 inches away. I flipped the CS speaker over and the spacing is correct. But now I have to exposed screw holes in the wall. Bathroom door latch was not holding. That resulted in the ding in the wall. Drawers under sink constructed poorly. Truma keeps throwing a fault code on electric. Works perfectly on Gas. Back upholstered wall not attached. The whole panel moves when you pull the cushions to make dinnette into a bed. One overhead cabinet door rubbing. Just so many QC failures. I was wondering if the REV takeover was going to result in these problems. And apparently it did. Adding more items. Hose to water pump cross threaded. Outlet for Truma water heater/furnace not wired. Part of the graphics not centered or complete. Wrong screws in the outdoor kitchen table portion so it grabs and drags and put extra strain on slides. Front blind will not stay up. Support wood under dinnette not fastened. So in essence not doing anything.
Update. Dinette table base broke. Found out the front blind was installed incorrectly. Has to be replaced. Been waiting 4 plus months.
Super nice. We just picked up our trailer (Rockwood 2205s) mid-January and it has had two issues. The first was a cracked window which probably happened during transport from the factory to the dealer. The dealer found the issue and ordered us a new window. The second issue was a manufacturing issue and one of the parking lights on the top of the rig did not have the ground wire attached. It's mid-March and we have towed the tt a little over 1,000 miles so are very pleased.
Those sound pretty minor and its great to hear your dealer is taking care of them for you.
@@TravelswithDelaney Having a good dealer is priceless, even if you pay a few bucks more it pays off in the end.
Great video..
Wire nuts in an automotive application is ridiculous
I've followed your adventure when you first went on line, and now I've forgotten what trailer you first showed on TH-cam. But after a number of years, I find myself now following your adventures... "We now live in the San Antonio Area, and we're in the talking stage ( me to the wife) of looking for a trailer.
When we started our TH-cam Channel back in 2017, we were in a Jayco Hummingbird. We traded that in on the T@B 400 which we had for a couple of years and then last summer we upgraded to our current trailer, the Lance 1985
The wiring-related issues surprise me as Lance is one of the few companies that actually set-up their wiring like an auto maker. But there are a few things you mention that speak to high turnover at Lance and I wonder if they're experiencing this? Good video!
I can't tell you how many time I've had to replace the screws in my own stove top which is the same model. You'd think Suburban would buy some Loctite.
Thank you! I am sure hight demand is part of the issue and hiring seems to be tough all over especially the RV industry so you may be correct.
We've laughed at some of the inexcusable cosmetic flaws on new RVs we've looked at over the years . I wonder how much they are really inspected. I fear the way RVs are being pumped out now due to a shortage of inventory, it will only get worse. I agree something should be done to protect the buyer from these costly problems. Standard warranties need to be better.
If it doesn't get better soon, I think it make take some type of lemon laws for RV's to be enacted to protect consumers.
My folks owned a $250k Tiffin 42 Allegro Bus it went back to Red Bay Alabama three times over the 5 years they owned it. The key is what service/support do you get after the sale. Tiffin is/was the legendary for follow up service which is the most important feature of all. BTW the is/was statement is around the purchase of Tiffin by Thor a brand with a known history of quality issues....
Thank you! I am a widow & thinking about buying a small camper. Both my girls have campers... one parked at a campground the other they tow to different campgrounds. We had a used great camper for 11yrs parked on a friends private land parked located at shore line of James river in Virginia. If there were ever any problems my sweet husband took care of it. Yes he spoiled me but now I am paying the fiddler.. ha!
My question to you is where should I start? After your video I think I should eliminate a slide out. I want it small.. no bunks..but comfortable for me. I am 79 yrs old with blessed health. I will follow your post & I bet I am not alone .. excellent video.
Thank you for your help if you have time. If not wishing you & your wife happy camping!
I have a 2018 Jayco 145RB I feel very lucky I have had 3 issues, The Thermistor on the refrigerator, a bolt came out on a stabilizer and on the last trip the heater stopped working I think it is a easy fix like a sail switch. Other than those items it has been a great camper we took it to Yellowstone from Maryland and back last September with no issues. Ok i have to confess i spent 3 hours going over it with a fine tooth comb checking every nook and cranny testing everything looking with a light and a mirror. I had the dealer vacuum the left over crumbs from construction. I rejected the other Identical TT because the closet door was out of plumb. The dealer said he never had anyone check out a camper like I did.
We've had a few minor things wrong with our 2018 T@B 400, which we bought new. But I have to say, your slide out issues probably put me off slide outs forever! If they made your exact camper with a little dinette that didn't require a slide out, we might consider it in the future. I love your big, big tanks!
The Lance 2075 has no slide outs and originally that is what we thought we wanted but that one slide just opens up the trailer so much so we went for that openness feeling. Hopefully we won't have any more issues with the slide. Our 5th wheel had 3 slides and we never had a single issue with those over the 8 years we owned it. You just never know.
You have the patience of a saint Patrick. Glad you didn't let these minor glitches get you down and ruin any of your travels.
Thank you! Years of practice! LOL
Bought a used Lance 23 ‘ or longer w trailer end. 2012 had it four years and recently fixed things up after it sat a year. Still is good. Like.
The only issue our RV had was the fresh water tank sensors stopped reporting. I plan on upgrading that to a better system at some point. Last year (2 year after purchase) our Air Conditioner died. Not sure I can blame anyone but myself since we leave it running all summer. However, we turn the thermostat up to about 85 just to keep things from melting in the Florida sun. Thanks for sharing! Steve
Thats great if that fresh water tank sensor was your only issue.
Solid video. I’m giving serious thought to purchasing a 1985 but for $50k you’d expect better.
Thanks for your honest review of problems, I was surprised to see so many issues on such an expensive make. Unfortunately you are letting Lance off the hook - the quality assurance process is very questionable. The fact that they did not catch the issue with the slide out or even test your furnace is indicative of this. Sure, all TT have issues but you would expect more when you pay so much more. One advice I give new buyers is to only buy from a dealer that will set up your TT on their lot (with water in the tanks) so that you can spend one afternoon and one night on their lot to put the camper through its paces and with an appointment for the next morning to fix everything that you catch during your test stay. This gives you the opportunity to test everything (I mean every lights, faucet, heater, ac, stabilizer jacks, TV, speakers, open and close every cabinet door, drawers, bake cookies in oven, freeze ice in freezer, boil water on stove top, test every outlet inside and out, test slide, canopy, exterior shower, test batteries by disconnecting from the ac grid, open and close all doors and windows and vents, use shower, toilet, look under the camper for leaks - and let everything work for several minutes or hours - you get the picture). The next morning you give your list of everything you find wrong to the dealer and they can fix your TT on the spot, flush out your tanks (re-winterize if needed) and leave with a working TT. I did this and found just one bad interior light bulb and a leaking exterior shower water line connection that was replaced/fixed promptly. Other friends caught much more serious issues that were fixed before they left the lot.
Actually Princess Craft RV had tested everything out and showed us when we arrived to take possession. The furnace was working when we left Texas so that wire came off afterwards. It is frustrating but its hard to hold manufacturers accountable especially when demand is through the roof and supply is very short. It is sad that the RV industry has not set higher standards though.
After our maiden voyage in our new 2185, we came home and the awning looked odd. Apparently a screw came loose and we felt lucky that it wasn’t worse than it could have been. Called the dealer and we couldn’t even get in for two months! Hubby looked online and was able to get it back in again. It’s worked fine since. The other issue was one of the large drawers under the dinette got stuck and when Mike was able to get it opened again the ball bearings went all over the place! We should make an appointment before June (we got it last June) to have it checked out before we leave in August for Grand Tetons, Yellowstone and beyond!
That will be a wonderful trip for you in August
@@TravelswithDelaney you mentioned (in the other video that covered improvements you had made) about keeping the weight lower in the front half if your trailer, I got to thinking about that pull out storage that Lance has in the front of the trailer. Do you just pack lightweight things in that? We did have issues with ours not pulling smoothly until Mike installed a piece of plywood under the clear boxes we store there, this has helped to make make it pull out smoothly again!
@@claudiayoung8571 I do try to keep lighter things in that pull out try. Its our patio mat, our shark vacuum, and some odds and ends like lubricants I carry to use on the seals and windows.
After watching this video I’m questioning our decision of purchasing a lance product. I think I’ll do some more research before I purchase.
I bought my 1st brand new TT last year after owning 3 previously pre owned TTs. I didn't realize how new TTs come with similar problems. I'm guessing QC and good craftsmanship is a thing of the pass. The frustrating part is the dealership has had my camper of 2 separate occasions and it still needs repairs, some of which weren't done when they had it. Thank you for your video.
Sadly dealership service centers are so overwhelmed with repairs that they can't keep up and they have issues finding qualified technicians.
@@TravelswithDelaney Just ran into a Slideout failure yesterday and it will be going back for the 3rd time. Not happy!
I have owned several boats and Rv's. All had some sort of problems. My current 30 V-lite had problems but the company and the dealer were willing to work with me installing the parts without dragging it back to the dealer. My neighbor has a 40' diesel pusher and has had constant problems with it. Apparently it doesnt matter if it costs 30k or 230k, they all seem to have issues! And it all goes back to a lack of quality control, for the manufacturer and the supplier. We had a standing joke about Bayliner boats; the size determined how many screwdrivers came with the boat!
We have a 2018 2295. We also had problems with the soft close drawer in the bathroom, and I ended up replacing one drawer slides. The stove top cover screws I have to check after each trip as they continually come lose. I’m hesitant to use a locktite type substance, but I may end up doing just that. Also, we had a defective grey tank drain flange, which broke on the dry side of the drain valve. Overall though, we love out Lance.
Seems many off the issues are common supplier issues. We agree with you....overall we LOVE our Lance.
I bought a nice cutting board for the stove and sink. Dual function, can set pot on board or use it to make dinner.
Thats what we have now too!
I love your vids your both. But, thanks to these updates I have decided not to get a travel trailer or an rv. Just too many things that can go wrong and to deal with. I travel all over the good ole USA in my truck and stay in hotels witch are easy to get and in many ways cheaper than rv parks. I dont have to deal with all that crap. I am going to do what I do thanks to do with this vid.
The screws for the stove cover screws can be ordered online. They’re pretty cheap. I’ve lost a few of them as well. If you check the serial number on that stove you may find it’s not on the recall list. Mine wasn’t. I have a 1995. I have 2 shades that need to be replace plus a window valance come loose. I like the cutting board idea for the stove. The glass cover is really poor quality and scratches easily. To make it truly four season it needs 12 volt tank heaters that you can turn on going down the road in cold weather.
Patty was hating the glass stove top because it showed finger prints and smudges so bad. I doubt we will put the glass cover back on although I have it for when we sell the Lance. The new owners may want to deal with it.
Nice video, maybe it should forwarded to Lance! Myself I had a cracked widow jamb, a door that needed to be rehung, the screen door pull came off, a cargo bay bay door installed out of alignment and would close very hard, front landing gear only has a 12" stroke, it doesn't even reach my fifth wheel hitch very well, I need a 18'' stroke, nobody even makes a 12'' one ! The bed bunk is so thin it feels like your sleeping on the ground. That's all I can think of for now, other than that we love it!
Thanks for sharing yours.
I've been camping my entire life, been using RV's for the last 20 years. There has NOT been one trailer without issues, overall, the QC in the RV industry is lacking, (considerably). If the auto industry operated under the same guidelines, they would be out of business.
We totally agree with you!
I had a new 2011 Lance 2285 and we really liked it. We had a few warranty issues, but nothing major. My biggest complaint with the trailer was how low it road to the ground. I had to be really careful on rough dirt and gravel roads so I didn’t hit the dump valves/plumbing.
We added a lift kit in ours from princess craft texas no problems
Our 1985 came with a lift kit from Lance. I believe it gives us about 2.5" lift.
I agree, pretty much miner issues besides the slide out problem. I did notice one issue that you had, the solar plug. I have a Geo Pro SRK12 very small trailer. The same plug, by the same supplier does not work either. I even had the same suitcase solar kit as this supplier but still did not work. I didn't bother to get it fixed because of the location of the plug. I noticed most times when I go camping and park, I'm in the shade. There is a roof mount solar panel on my little trailer that is pretty much directly above where the plug is. So what I did was use the direct connection plug to my battery, which is on the front of the trailer. It is connected to the battery and the Anderson connection it stored in the front during travel. I found that most times the sun is mostly out front of the trailer so the 30 foot solar cable I bought from the same solar supplier works best for me anyway. All new RV's have their issues, just need to work through them. Maybe some day RV manufacturers will adapt the automotive assembly line method, but I'm not holding my breath, lol. Great video and thanks for sharing.
Hey Patrick, thanks for sharing. I enjoy the information you provide. I took delivery of our Lance 1985 in January 2020. This was my first travel trailer and I'm pleased with my decision after all the research. We've had our stove recall fixed and it took less than an hour to complete. We just waited. The skylight over the main entrance had a crack on the outer side but it never leaked. The dealer found the one over the shower was also cracked when they were installing. We are waiting for the replacement to have that one fixed. The shower pole has a portion that would slide up and down and the rubber seals broke off and needed to be replaced. That's it. Very happy with our purchase.
Thanks again and best regards!
Thank you! Sounds like you have a great fix for your solar.
Here's another great tip! It deals with the annoyance of a fitted sheet from coming off the corners of your mattress. Sew a little loop of material on the bottom of each of the sheet's corners. Place 2 thin ropes diagonally under the mattress with a clip (or hook) to grab the top corners, then pull the ropes tight to the opposite corner and tie a knot. When it's time to wash the sheets, just untie the ropes and disconnect the top corners from the ropes.
Excellent tip! Thanks for sharing.
We have owned 2 new Lance trailers. A 2016 1685 and our 2020 2185. the 1685 was trouble free for the 4 years we owned it but it was a little small for our family, so we upgraded to the 2185 and so far besides the stove recall, which we have an appointment to repair, the only issue so far is the hot water heater pressure relief valve leaks when we used it warmed up. The dealer changed it with no issues so far. The only thing I liked better on the old one was the sliding storage tray in the front compartment. The new one is very flimsy as compared to the old model, I wish they would go back to the old style.
That is great to hear that you have had good quality with your Lance's.
We had the same issue with the toy lock on our 2021 Lance 2285 (purchased in July of 2020). We noted the toy lock keys were missing when we picked up the trailer. The dealer fixed all of the other issues at our next visit, but just couldn't seem to get us the keys. Finally I called Lance directly and asked them to send me a new lock, which they did. I cut the old lock off with an abrasive cutoff wheel and an angle grinder. Problem solved! We now are in Williams AZ on a Route 66 road trip and are starting to have difficulties similar to yours with our slide (which is identical to a 1985 slide) binding and jamming. I am worried that we will end up in with the same slide problems you had. I am going to try a little lube, but I am not optimistic about the results. We are 2,500 miles from our New England home. Hope the slide doesn't deteriorate further.
Fingers crossed for your slideout. Hopefully its not the same issue as we had.
Called out dealer (Happy Camper RV Vermontville NY, in the Adirondack Mountains). Max walked me through on exactly where to lube the slide. Voila! The slide now extends and retracts in parallel without any apparent binding. Hope it keeps up working because we have 5 weeks left on our adventure.
The only issue we had on our 2017 Lance 2285 was with the awning.
Only thing I have had to do is last year resealed skylights. Used Eternabond tape over the Dicor.
4 years now, & still love our Lance.
I have heard parts for that stove recall have been hard to get. Make sure they have the parts or you might be in for a long wait.
I had issues with the 2375 Lance during First year in a half with the awning LED lights. Carefree saids it Lance electrical issue. It was replaced by carefree first time. Awning battery issues , refrigerator issue tried fixing it twice. Norcold Manufacturer said its Lance manufacturer issue not installed right. Our furnace didn’t blow hot air and we froze night of camping. Loose screws were found on the floor. The power stabilizer jacks once in a while didn’t work. The adjustable shelves had flimsy tabs . Tv not staying in lock while in transit. Have to push in tv before putting out the slide. Our 2005 Jayco of 15 years. Original fridge , refrigerator still working never had it serviced. No roof leaks. I won’t buy another Lance. To expensive, and didn’t enjoy it had issue every time we went camping . Check other Lance owners with the same issues I’ve had and worse like leaking roofs, and slide issues . We sold our Lance. To expensive to pay labor which appliance manufacturer and Lance manufacturer install issue. Lazy day service department in Tucson Arizona was lousy. I was relieved when we sold it.
So sorry to hear you had such a bad experience with the Lance and then also poor service with the dealership service department.
Great video!
Thank you so much!
There are problems with a new car/SUV that "come with the territory of "NEW", same as with an RV or Boat. Same with a new PC or a new home.
I noticed someone has been busy with a chain saw judging from the fresh cuts in fallen trees/logs.
I'm looking forward to hearing about your June trip to Princess Craft. Be sure to include some footage of PJ. I like petite.
Warm Regards from Reno, Nevada; I hope we can meet up sometime this summer. Don't Forget, BattleBorn Batteries are located here in Reno~Sparks.
Yes Bill! Good observation. We had some dying trees taken down back in January and I have been working to get them cut up.
Sounds like you could work at any camp site doing RV fixet -stuff sir. Love your Lance
Thank you very much!
Great honest evaluation. Thank you
Thank you very much.
Thanks Patrick...12 issues ....minor well for me I don't have a high tolerance level for a product that has a multitude of issues/defects. I thank you again for this informative video.........
Lance Trailers.... what's up?????
Thank You
Wow I just started watching this video and I had to stop at 1 min and 20 seconds. No it is not ok to have issues with an expensive unit like this one and it is not ok to think you will have issues with new RV and that’s ok. Can’t watch any more. Nothing against you sir, but hells no.
We don’t hold this RV companies accountable then we are screwed, simple because my money doesn’t come with defects and I don’t hear them complaining about it.
Thank you sir, I won’t buy a new RV thanks to you.
My wife and I just ordered a TAB 400. We wanted a small camper, and were drawn to NuCamp due to the quality build and reputation for support.
I've owned a few RV's, and have become jaded about quality. I am cautiously optimistic that NuCamp changes my outlook. It doesn't have to be perfect, but I think it might happen.
Congratulations on the 400! WE loved ours and they are very well built. You may still have some minor issues but NuCamp always took care of us. And their overall build quality is some of the best we have ever seen.
Your key issue is on the dealer... We are also waiting on a Dometic repair kit. We also had a problem with our screen door being installed a bit crooked. It took me 3 or 4 tries to get it adjusted correctly. I also an issue with the track on the propane tank cover. Mine was installed a bit crooked. I took them off, sat the cover on the tongue, marked where it should go, and reinstalled it. Easy fix. I also make sure to tighten EVERY screw regularly.... Lance 1995
I have slowly gotten our list down to the recall and the solar port. Everything else I have now taken care of myself.
I love the silenced word at 11:07. Looking at your mouth, I can tell which word you muted! "Same f....... Problem!"
Great video. The glass on the stove. Any good or is the cutting board more practical anyway?
Thank you! We liked the glass top but the cutting board will now be dual purpose both as counter space and as a cutting board. We will just have to put the cutting board away on travel days.
We bought a 2020 Lance 1995. We are having the eternabond replaced with a self leveling compound. around the skylights due to a leak. We also received the recall notice.
Sorry to hear you have had leaks already. I had better check ours although we are getting ready to move the Fantastic Fan to the bathroom and replace it with a Maxair Deluxe fan in the bedroom.
When a light doesn't work (step, ceiling), a QA process should catch it. So those issues are always - in part - on the manufacturer. To illustrate how weak Lance's QA process is, they sent our Lance out to us with two different size wheels & tires. They failed to install our slide correctly as well, requiring; a whole new mechanism to be purchased and installed. Patrick, 9 months is a pretty short period of time. I think you will find a number of additional failures. Lance makes a great trailer 'box'. Their assembly of the systems and QA systems both need attention. As Gary (below) points out, how can the RV industry enjoy any level of respect given their poor quality and attention to detail?
WOW! That is pretty bad that they shipped a trailer with different sized wheels. We are hoping for the best for ours as we go forward but are prepared for more failures.
Really starting to notice this brand vs the ORV brand. Thanks for sharing the common flaws. Have you noticed any unexplained holes in the floor? As in another lance video showcased.
So far I haven’t noticed any but I’m looking for them now