what is there to do when the monitor is stuck on the black screen with the 3 birds on it? The power stays blue. I've tried everything customer support told me, even this. Still no luck, any suggestions?
If the display is stuck and you've tried updating the firmware (as shown in our video) double check the steps in this support article (support.viewsonic.com/en/support/solutions/articles/33000210067-how-to-upgrade-firmware-on-ifp8650-ifp7550-ifp6550-ifp5550-). If it still doesn't work, then the hardware might need to be replaced. We recommend bringing this up in your support ticket that was created.
I like the Stache Dan
Thanks man!
hello i have a viewsonic m1 first version i cannot find the firmware upadte to version 2 , can you help me please ?
Please reach out to customer service with your specific model: www.viewsonic.com/us/customer-service-form/
what is there to do when the monitor is stuck on the black screen with the 3 birds on it? The power stays blue. I've tried everything customer support told me, even this. Still no luck, any suggestions?
If the display is stuck and you've tried updating the firmware (as shown in our video) double check the steps in this support article (support.viewsonic.com/en/support/solutions/articles/33000210067-how-to-upgrade-firmware-on-ifp8650-ifp7550-ifp6550-ifp5550-). If it still doesn't work, then the hardware might need to be replaced. We recommend bringing this up in your support ticket that was created.