They made it right, but I would likely caution anyone from buying a soft cooler from the rescue site. I would not hesitate with a hard cooler though. I also think it depends on how often you will use the soft cooler. Daily use (like a lunchbox), etc would really steer me away from not getting a warranty. If only used a handful of times a year, it might be worth a shot.
Mine did the same thing that I had bought new. Eventually lots of the teeth did that. I had it warrantied and the replacement never had an issue. I had thought that there was a quiet generational update but it seems that’s not the case. Btw, my original one that developed the problem was purchased over 5 years ago and warrantied a couple of years after that.
I had the backpack that was almost out of warranty and they swapped it out for a hopper flip 18 b/c they do not make the backpack or the M30 at this time. That was a solid experience, but I already had a flip 18 in tan and i really loved that backpack! However i had a field tan M30 as well that I received as a bday gift, all I knew is it was purchased at Academy. So, having said that they would not consider it for warranty due to age and 3rd party purchase. In both cases the teeth broke, even though they were lubricated with the chapstick they give you. It seemed to be when pulled at a random angle (in the truck bed, or at a camp site, and at both places me and my friends are digging in each others coolers so i understand people yank it open or take the time when reaching for something quick). They did give me a 30% off of a new cooler, but overall I was dissatisfied with that discussion b/c i wanted to swap it out for another hard cooler for future use/prevention. Moving forward I may stick to only the hard coolers. BTW, I just ordered a field tested go box 30 and am curious to see what condition it arrives in. It will be thrown in the truck bed no doubt and dropped I am sure. I appreciate your videos so far! Thanks for the review!
They made it right, but I would likely caution anyone from buying a soft cooler from the rescue site. I would not hesitate with a hard cooler though. I also think it depends on how often you will use the soft cooler. Daily use (like a lunchbox), etc would really steer me away from not getting a warranty. If only used a handful of times a year, it might be worth a shot.
Mine did the same thing that I had bought new. Eventually lots of the teeth did that. I had it warrantied and the replacement never had an issue. I had thought that there was a quiet generational update but it seems that’s not the case. Btw, my original one that developed the problem was purchased over 5 years ago and warrantied a couple of years after that.
I had the backpack that was almost out of warranty and they swapped it out for a hopper flip 18 b/c they do not make the backpack or the M30 at this time. That was a solid experience, but I already had a flip 18 in tan and i really loved that backpack! However i had a field tan M30 as well that I received as a bday gift, all I knew is it was purchased at Academy. So, having said that they would not consider it for warranty due to age and 3rd party purchase. In both cases the teeth broke, even though they were lubricated with the chapstick they give you. It seemed to be when pulled at a random angle (in the truck bed, or at a camp site, and at both places me and my friends are digging in each others coolers so i understand people yank it open or take the time when reaching for something quick).
They did give me a 30% off of a new cooler, but overall I was dissatisfied with that discussion b/c i wanted to swap it out for another hard cooler for future use/prevention.
Moving forward I may stick to only the hard coolers.
BTW, I just ordered a field tested go box 30 and am curious to see what condition it arrives in. It will be thrown in the truck bed no doubt and dropped I am sure.
I appreciate your videos so far! Thanks for the review!
Thank for your input! Let me know if there is anything else I should review
Is good to know that at least you get a refund, thank u for this. 🎉
No problem. Yetis customer service is pretty good. Rare these days