Pause Default Reply when Ongoing Conversation in Live Chat (ManyChat)

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  • เผยแพร่เมื่อ 3 ธ.ค. 2024

ความคิดเห็น • 55

  • @kayeespina
    @kayeespina ปีที่แล้ว +2

    Wow! Big time thanks! Finally my problem is solved.

    • @chatimize
      @chatimize  ปีที่แล้ว +1

      Awesome, glad that it worked!

  • @nicolemaurello9801
    @nicolemaurello9801 ปีที่แล้ว +2

    I LOVE YOU, YOU SOLVED A ISSUE I WAS GOING CRAZY 💜💜💜💜💜

    • @chatimize
      @chatimize  ปีที่แล้ว

      Thank you, Nicole!

  • @NathanaelMorton
    @NathanaelMorton หลายเดือนก่อน +1

    How do I automate more than one response? For example, when you said "Shall I connect you to one of your customer support agents?" when they say yes it takes them one automated route, when they say no it takes them another. How did you do that? I can't even figure out how to automate multiple messages lol in a row (such as keyword, response, another keyword, another response. Any help?

    • @chatimize
      @chatimize  หลายเดือนก่อน

      You need to set up a flow in Manychat! Here is a tutorial: th-cam.com/video/e37n1t68BVg/w-d-xo.htmlsi=oYVHf1P1JGPpt-SZ

  • @patriciapaints
    @patriciapaints ปีที่แล้ว +1

    THANK YOU.

    • @chatimize
      @chatimize  ปีที่แล้ว

      You are welcome, Patricia!

  • @etano1701
    @etano1701 4 หลายเดือนก่อน +1

    thank you so much!

    • @chatimize
      @chatimize  4 หลายเดือนก่อน +1

      I'm glad you like it!

  • @arfinrahman7462
    @arfinrahman7462 ปีที่แล้ว +1

    If i join your course and after finishing your full course then I can work on fiver for manychat bot-related work?

    • @chatimize
      @chatimize  ปีที่แล้ว

      Hey Arfin! It depends what kind of work you are going to do and which course you want to buy. Can you tell me that?

    • @arfinrahman7462
      @arfinrahman7462 ปีที่แล้ว +1

      @@chatimize mainly i want to buy for manychat bot course. Then i can easily make fb, Instagram,what's app chat bot using with manychat. I want mainly do this work and want to work in fiver. Can it possible??? Your any course help me to do this?

    • @chatimize
      @chatimize  ปีที่แล้ว

      @@arfinrahman7462 If you want to get a general understanding of ManyChat, I recommend the free course on their website. After watching those, you can use my courses to automate someone's customer support (chatimize.com/customer-support-system/) or generate leads (chatimize.com/lead-generation-system/)

  • @allycavosie
    @allycavosie หลายเดือนก่อน +1

    Does this work with just regular automations? Also, the automation is shut off until I delete the tag? So, if i delete the tag and they write a key word, thats the only time the automation will be triggered, right?

    • @chatimize
      @chatimize  หลายเดือนก่อน

      Exactly!

  • @SOYBOYS
    @SOYBOYS 7 หลายเดือนก่อน +1

    does this work if im using Facebook business suite? or only for Manychat Live Chat?

    • @chatimize
      @chatimize  7 หลายเดือนก่อน +1

      This only works with the Manychat Live Chat.

    • @SOYBOYS
      @SOYBOYS 7 หลายเดือนก่อน +1

      @@chatimize thanks man. I tried it with Facebook and it worked!

  • @gutoschneider4051
    @gutoschneider4051 ปีที่แล้ว +1

    Hello theere, awesome video! 🤩
    I would like to know how to return the automation flow, once I sent a message to a contact manually.
    Ex.: the customer started the flow, but instead of Selecting an Option, he wrote a message, I manually asked him to click on an option, and when doing so, the contact did not return to the flow.
    What to do in this case??

    • @chatimize
      @chatimize  ปีที่แล้ว

      You could send an automatic reminder message if the contact does not reply to you. In that case, you can set a Smart Delay and check if the contact has responded with a condition. If the contact did not respond, you send an automatic follow-up message. Do you understand?

    • @gutoschneider4051
      @gutoschneider4051 ปีที่แล้ว +1

      @@chatimize thank u for the reply!
      Awesome way to prevent the problem, I'll apply that!
      But in my situation, the Flow has already started, is there a whay that I can reiniciate the Flow manualy?

  • @kosmicpatisserie
    @kosmicpatisserie หลายเดือนก่อน +1

    Hi, what if I manually respond to my customer in DM, not using live chat but directly from my cellphone Instagram app? how can I stop automation from keep sending messages if im online on the phone with someone?

    • @chatimize
      @chatimize  หลายเดือนก่อน

      You cannot stop the automation from the Instagram app. So I recommend using the Manychat mobile app to reply to your DMs.

  • @KFAYESupport
    @KFAYESupport 2 หลายเดือนก่อน +1

    when i did this it keeps telling me i cant update because i have to make the first message for the flow to send. when i take the condition out its just fine. any ideas?

    • @chatimize
      @chatimize  2 หลายเดือนก่อน

      In what flow is Manychat telling that?

  • @biowebgroup
    @biowebgroup 6 หลายเดือนก่อน +1

    how to prevent trigger an automation when there is an automation working on?

    • @chatimize
      @chatimize  6 หลายเดือนก่อน

      You can create a similar condition as we did in the Default Reply!

  • @Vedantt_777
    @Vedantt_777 9 หลายเดือนก่อน +1

    What if I dont want to send any message in automation? How to remove the flow of generic default reply?

    • @chatimize
      @chatimize  9 หลายเดือนก่อน +1

      Go to Settings > Messenger > Default Reply and click on the Cross next to the Default Reply automation. Then, it's gone.

  • @karensilva2108
    @karensilva2108 ปีที่แล้ว +1

    How do I turn off the default response? I don't want it to be sent to any contact

    • @chatimize
      @chatimize  ปีที่แล้ว

      You can go to Settings > Facebook Messenger (if that’s the channel you are working on) and then remove the flow that is connected to the Default Reply

  • @bikashtamang9756
    @bikashtamang9756 ปีที่แล้ว +1

    hey please make a video on making chatbot that ask questions like name, email, address from dialogflow

    • @chatimize
      @chatimize  ปีที่แล้ว

      Good idea! Do you just want to see it in Dialogflow or in a connection with ManyChat?

    • @romankumal9580
      @romankumal9580 ปีที่แล้ว +1

      @@chatimize i think dialogflow will be best as it charge less than manychats so i think u should make a video on dialogflow, and please make bot in which it will says hi and first name and after that asking name number address all the information like that.....can u make video on this please?????

    • @bikashtamang9756
      @bikashtamang9756 ปีที่แล้ว +1

      @@chatimize thank you for the response and i want to see in dialogflow, as i am using dialogflow for my page and i want to collect the name, email, address all the possible information through chatbot so please its a humble request please make a video on this topic, i have watched your video and you explain so nicely so that's why i am telling you......

    • @bikashtamang9756
      @bikashtamang9756 ปีที่แล้ว +1

      i think we both are facing the same problem..... i hope he will help us....

    • @chatimize
      @chatimize  ปีที่แล้ว

      @@bikashtamang9756 Thank you for your answers. I agree, Dialogflow is cheaper, but the downside of Dialogflow is that you cannot easily store someone's first name, email address, etc in a field. In order to do this, you need to have a connection with a database / third party application, and that makes it pretty technical / hard to do.

  • @sg80758
    @sg80758 7 หลายเดือนก่อน +1

    I deleted my account from many chat, still flow generic default reply is going
    Any solution?

    • @chatimize
      @chatimize  7 หลายเดือนก่อน

      Go to the Business Integrations of your Facebook Profile and delete Manychat.

    • @sg80758
      @sg80758 5 หลายเดือนก่อน +1

      I can't find bussiness integration, can you help me where can I find this option?

    • @chatimize
      @chatimize  5 หลายเดือนก่อน

      @@sg80758 What do you mean by "business integration"?

    • @sg80758
      @sg80758 5 หลายเดือนก่อน +1

      Bussiness integrations options in my Facebook page

    • @sg80758
      @sg80758 5 หลายเดือนก่อน +1

      To stop flow generic default replies

  • @maxxcee23082
    @maxxcee23082 11 หลายเดือนก่อน +1

    Ok is this resolve for Facebook? I cannot comment on any FB lives without it pausing every time I click "Comments" 😢 How can an end-user fix this?

    • @chatimize
      @chatimize  11 หลายเดือนก่อน

      Hey Max! What do you mean by “without it pausing every time I click Comments”?

  • @juantorresc17
    @juantorresc17 ปีที่แล้ว +1

    Would be great if it could work with trigger words aswell, but i doesn´t 😕

    • @chatimize
      @chatimize  ปีที่แล้ว

      Hey Juan! You can also make it work with trigger words, just add the condition at the start of that flow.

  • @janbertcampos
    @janbertcampos หลายเดือนก่อน +1

    not working

    • @chatimize
      @chatimize  หลายเดือนก่อน

      Hey! What's not working for you?