Revolutionizing Customer Success Insights with Jay Nathan & Jeff Kushmerek | GSD Podcast.

WELCOME TO OUR PODCAST VIDEO,
Revolutionizing Customer Success Insights with Jay Nathan & Jeff Kushmerek | GSD Podcast
In today's episode, Jeff is joined by the insightful Jay Nathan for an engaging discussion on the evolution of customer success and account management.
🔍 Dive into the conversation as Jeff and Jay explore the blurred lines between community building and customer success, challenging traditional perspectives along the way. From redefining roles to optimizing customer outcomes, they dissect the intricacies of modern business strategies.
💡 Gain valuable insights into:
The shifting landscape of customer success metrics
Balancing the responsibilities of leadership
Tailoring approaches to diverse customer segments
Navigating the nuances of QBRs and white-glove service
The importance of data-driven decision-making
Join us as we unpack the complexities of customer-centric strategies and uncover actionable takeaways for business growth. Don't miss out on this thought-provoking discussion! Hit play now and let's dive deep into the world of customer success and beyond. 🚀✨
📝 For the full transcript, visit the GSD Podcast blog: infiniterenewa...
🔗Connect with Jeff Kushmerek and Jay Nathan:
Jeff Kushmerek: / jeffkushmerek
Jay Nathan: / jaynathan
▶️ GSD Podcast Video Playlist: • GSD Podcast
▶️ Ten Minute Tips by Jeff: • Ten minute Tips
Hashtags:
#CustomerSuccess
#BusinessGrowth
#Leadership
#CommunityBuilding