Transform customer service through automated ticket handling with Service Ticket Intelligence

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  • เผยแพร่เมื่อ 2 มิ.ย. 2021
  • Many businesses today struggle with high workloads and inefficiencies in the customer service center which is ultimately taking a huge toll on customer satisfaction. How can enterprises transform and improve customer service interactions and stay competitive in the long run?
    Service Ticket Intelligence, an SAP AI Business Service, helps to build a self-driven customer service powered by artificial intelligence. Service Ticket Intelligence supports customer service in handling large volumes of service interactions by providing automatic ticket classification based on machine learning algorithms.
    Learn more about AI with SAP: sap.to/6050H8apC
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