Coast Starlight train to LA was ok… until the end

I rode Amtrak's Coast Starlight train 13 hours through California, from Emeryville (near SF) to Los Angeles. The ride through the fields of crops in the north, and the awe-inspiring views of the sunset as the train hugs the coast near Santa Barbara, were uplifting. But there was trouble when I went to the cafe car for dinner and the staff (never friendly to begin with) had an unwelcome surprise in store for all of us passengers. A worthy train ride, but there are some kinks to work out.
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