To anyone having trouble with Mbps speeds remember that the broadband box as to be high up. I was having very low Mbps but wat I found is the higher the broadband box is the better. I held the box up by the top of the widow and I was getting speeds over 200 Mbps but I have nothing to sit the box on except the windowsill but it’s to low on there and can’t get good speeds, I’m going to have to fit a little shelf on the wall to sit the box on
Does a factory reset completely wipe all Three network settings such as the Wi-Fi password that it comes with ? Or does it reset it back to how it was when I first received it from Three ?
As received from Three. The details on the sticker on the underside will be the valid details. If Three restricted some admin pages then those will still be unavailable.
I've been trying this factory reset - several times - to get to the ADMIN page settings to Turn back to Router function from Bridge mode?! - Up til now with no luck. I Only - and always is let into "Quick mode"? - from where - there is NO access to the actual ADMIN settings pages wher You would get a chance to Change To Reset the ZTE MC801A Back til Normal Router function.!? I just cannot figure out? How to make this Router Give me the REAL Admin settings pages!?.. Resetting!? As said!? Does NOT do it? ..?! Still!? Only the Quick settings page...?! HOW!? Then!? See? K.R.'s! Thanks! For Your Very informative Videos! From Steff: Copenhagen. Denmark.
Hi , can u help me ? I have same router but suddenly there is no wi fi , i cant find it in any of my many devices , but when i connect with cable its fine , when i try wifi its not there any more , what to do ?
All light are on, but the apps i was playing via tv box say there is no internet. The phone connects on wifi but tv box doesn't as well. Is the problem with the tv box or internet? I think it's the ethernet, I tried restarthing everything but it's not working still. Please help me
Hello excuse me but do you by chance know why mine resets every 4 hours automatically? Its the same router and i dont know if its a bug or it can be turned off
I've just done this this morning as the unlocked one I bought on eBay now refuses to connect to the network. The Network light is Red all the time, I'm using a Smarty SIM which uses 3 so I assume it should work. If anyone knows how to fix this I'd really appreciate it. The SIM is ok as I've tried it in another mobile router.
Have you used this to game? This particular router does not allow Upnp so it is impossible to join Xbox parties and have ping below 30... even on wired connection. Very strange decision
It's not really the router which stops UPnP.. it's then way most mobile data services work, they've used CGNAT for decades, one customer shares a public IP address with hundreds of other customers. Inbound port forwards are not possible because there's so many people behind an IP.
Its just so annoying. Every game i play will lag and go between 60 to 100 ping. Impossible to play online and can not speak in parties at all@freename
Can't seem to use the name and password that's on the bottom of my router even after factory reset. I've got it to work now. Lol had to hold it in the reset hole for 30 seconds
Found a solution: use your phone to log in the web interface and it works! If after logging in, you are not able to click anywhere. Simply enable desktop mode in your browser, enter the router IP again and you should be good.
@@DhulQarn think it's cos I bought it second hand from cex so it must of had the person who had it before different log in details so I've factory reset it now and it works.
I’m having an issue. All my devices see the signal except my new laptop, the laptop sees all other signals they just don’t seem to want to see each other. Thoughts?
Sounds very strange. Maybe log into the ZTE web admin interface and move the WiFi channel to something lower or see if you can split the names so 2.4ghz is different name to 5ghz. (Not to be confused with 5G for the mobile signal side).
Hi thanks for the video.. I have Three broadband hub 5G,, and I have too Ps 5 the New one , is connected to Internet but I can’t connected to ps5 via cable and wifi, when I try to connect say failed, please any idea?
I can't turn on wifi after reset. I switch it on when I connect the router thru cable and wifi is showing for a few seconds, I can't even connect and it's off. Did you ever flash this router?
Does the WiFi also stop showing for multiple computers and devices? If you change the WiFi name does that make a difference? I've never firmware updated the router.
@@freename I can't turn it on router - the wifi light is not turn on at it. Changing name works only if wifi is on, but it's not. Option turn on wifi in router's settings doesn't work basically. Max 10 seconds, so sometimes I see when it pop out and then it's off again. I have never connect thru wifi any device since reset.
@@freename I have been doing reset a few times already. Yes, I was talking about admin web settings. I will flash it, but it might be that wifi is just dead permanently.
Probably not. I don't recall any options on the router for enforcing safe search. 1) Check that you don't have parental controls / adult material blocking enabled on your mobile broadband SIM 2) Check your computer isn't set to use custom DNS (OpenDNS or similar) which may be set to enforce safe search
Do you know if it’s possible to unlock these from the three network. I cancelled my contract with them recently after endless calls of complaint about tragic speeds. I don’t believe the router is at fault and three is just a terrible network. If I can get it unlocked and get a sim from another provider i think it’ll likely be decent
My one, which came from Three, didn't appear to be locked anyway. But it is in your contract you need to return it to Three or they charge you for the hardware!.
@@freename right that’s good, I haven’t actually checked if it is locked I just assumed so. Due to the amount of complaints I made three waived all the cancellation fees and as of yet have not asked for the the router back. I have a 5G sim from talk mobile which I believe is a Vodafone company I will try in it.
My one came unlocked. Usually the best route is to find if the company who provided the device (your cell phone provider) has an unlock form on their website. E.g. Vodafone and EE in the UK do.
I have this same exact router but now since today it keeps on rebooting every 20 minutes, i tried using other power cables even the UPS one but still it does the same. Can i please get some help as i work using the router😢😢😢😢
Are you using a real computer? Or trying to do all this on just a phone or tablet? If a real computer what IPv4 does it show for your address and gateway if you do ipconfig in command prompt?
In the UK the one provided by Three isn't SIM locked. If you have one which is SIM locked then doing a factory reset is not likely to remove the SIM lock.
this router is so bad like it randomly shoots up to 270 -350 ping from 60-70 ping anyone know a fix ? ive hit off everyone off the router and unplugged for 1 min and its still horrible.
My router is getting no power. I have no power light on, can you please help? A fuse tripped before it lost the power, so maybe the circuitry is damaged?
Almost certainly the power pack is the issue and it's unlikely to have damaged the router itself. Try another power supply of the same voltage (12volts I think?)
You are using a SIM which is not from the provider who supplied the router. You will need to ask the original provider for the unlock code and instructions on how to unlock it.
@@paddykelly2176 Using the same SIM? (e.g. you are definitely aware the SIM in the ZTE is enabled for 5G and is on the same network as the phone?). What reception bars/level does the phone show?
To anyone having trouble with Mbps speeds remember that the broadband box as to be high up. I was having very low Mbps but wat I found is the higher the broadband box is the better. I held the box up by the top of the widow and I was getting speeds over 200 Mbps but I have nothing to sit the box on except the windowsill but it’s to low on there and can’t get good speeds, I’m going to have to fit a little shelf on the wall to sit the box on
Yep! Even moving the router or rotating it a bit can make a big difference in speed.
Does a factory reset completely wipe all Three network settings such as the Wi-Fi password that it comes with ? Or does it reset it back to how it was when I first received it from Three ?
As received from Three. The details on the sticker on the underside will be the valid details. If Three restricted some admin pages then those will still be unavailable.
@@freename thank you !
I've been trying this factory reset - several times - to get to the ADMIN page settings to Turn back to Router function from Bridge mode?! - Up til now with no luck. I Only - and always is let into "Quick mode"? - from where - there is NO access to the actual ADMIN settings pages wher You would get a chance to Change To Reset the ZTE MC801A Back til Normal Router function.!? I just cannot figure out? How to make this Router Give me the REAL Admin settings pages!?.. Resetting!? As said!? Does NOT do it? ..?! Still!? Only the Quick settings page...?! HOW!? Then!? See? K.R.'s! Thanks! For Your Very informative Videos! From Steff: Copenhagen. Denmark.
any idea why my router suddenly started to flash all lights white one by one, and after powered off and on again only power light goes white?
Three have been doing remote firmware updates on the router. It might be that, a firmware update that has gone wrong.
Same thing for me last night
@@freenameis there fix??
Any with Only Power light on ?
Hi , can u help me ? I have same router but suddenly there is no wi fi , i cant find it in any of my many devices , but when i connect with cable its fine , when i try wifi its not there any more , what to do ?
All light are on, but the apps i was playing via tv box say there is no internet. The phone connects on wifi but tv box doesn't as well. Is the problem with the tv box or internet? I think it's the ethernet, I tried restarthing everything but it's not working still. Please help me
Hello excuse me but do you by chance know why mine resets every 4 hours automatically? Its the same router and i dont know if its a bug or it can be turned off
Some people say that changing the power supply for one with higher amp capability helped their reboot problems.
how can you remove the sim card?
I've just done this this morning as the unlocked one I bought on eBay now refuses to connect to the network. The Network light is Red all the time, I'm using a Smarty SIM which uses 3 so I assume it should work. If anyone knows how to fix this I'd really appreciate it. The SIM is ok as I've tried it in another mobile router.
Same with mine
Check the APN is set correctly?
Did you find a solution cus i have the same problem but i have had it for a while and only started yesterday
I got the same issue, have you managed to fix your issue? @@OnAndOn8 @freename @MrOldhoot
Have you used this to game? This particular router does not allow Upnp so it is impossible to join Xbox parties and have ping below 30... even on wired connection. Very strange decision
It's not really the router which stops UPnP.. it's then way most mobile data services work, they've used CGNAT for decades, one customer shares a public IP address with hundreds of other customers. Inbound port forwards are not possible because there's so many people behind an IP.
Its just so annoying. Every game i play will lag and go between 60 to 100 ping. Impossible to play online and can not speak in parties at all@freename
Can't seem to use the name and password that's on the bottom of my router even after factory reset. I've got it to work now. Lol had to hold it in the reset hole for 30 seconds
Found a solution: use your phone to log in the web interface and it works! If after logging in, you are not able to click anywhere. Simply enable desktop mode in your browser, enter the router IP again and you should be good.
@@DhulQarn think it's cos I bought it second hand from cex so it must of had the person who had it before different log in details so I've factory reset it now and it works.
Hi done the factory reset tried log in with the first password but wont connect could you help out and the network light is blue
What do you mean "log in with the first password" ?
I’m having an issue. All my devices see the signal except my new laptop, the laptop sees all other signals they just don’t seem to want to see each other. Thoughts?
Sounds very strange. Maybe log into the ZTE web admin interface and move the WiFi channel to something lower or see if you can split the names so 2.4ghz is different name to 5ghz. (Not to be confused with 5G for the mobile signal side).
Hi thanks for the video.. I have Three broadband hub 5G,, and I have too Ps 5 the New one , is connected to Internet but I can’t connected to ps5 via cable and wifi, when I try to connect say failed, please any idea?
Have you tried to set it to the wired connection
@@groovy174thanks for the replay I did everything and didn't work.. I returned the Broadband Kit
I can't turn on wifi after reset. I switch it on when I connect the router thru cable and wifi is showing for a few seconds, I can't even connect and it's off. Did you ever flash this router?
Does the WiFi also stop showing for multiple computers and devices?
If you change the WiFi name does that make a difference?
I've never firmware updated the router.
@@freename I can't turn it on router - the wifi light is not turn on at it. Changing name works only if wifi is on, but it's not. Option turn on wifi in router's settings doesn't work basically. Max 10 seconds, so sometimes I see when it pop out and then it's off again. I have never connect thru wifi any device since reset.
@@jccuchvjvj Not sure, sorry :( Maybe another reset..
The web admin interface shows the WiFi as disabled too ?
@@freename I have been doing reset a few times already. Yes, I was talking about admin web settings. I will flash it, but it might be that wifi is just dead permanently.
I have reset the device, after reset the password showing the bottom of the device is not working.
Hi my router keeps on going of and on randomly like every 20 mins or so can u help me with it please
Best to ask on the ispreview.co.uk forums. I believe some people say that if you replace the power supply with a new one it can solve that problem.
Any idea on how to change the password in this router
WiFi Password or Admin password?
if I reset my router will it turn off safe search ?
Probably not. I don't recall any options on the router for enforcing safe search.
1) Check that you don't have parental controls / adult material blocking enabled on your mobile broadband SIM
2) Check your computer isn't set to use custom DNS (OpenDNS or similar) which may be set to enforce safe search
Do you know if it’s possible to unlock these from the three network. I cancelled my contract with them recently after endless calls of complaint about tragic speeds. I don’t believe the router is at fault and three is just a terrible network. If I can get it unlocked and get a sim from another provider i think it’ll likely be decent
My one, which came from Three, didn't appear to be locked anyway. But it is in your contract you need to return it to Three or they charge you for the hardware!.
@@freename right that’s good, I haven’t actually checked if it is locked I just assumed so. Due to the amount of complaints I made three waived all the cancellation fees and as of yet have not asked for the the router back. I have a 5G sim from talk mobile which I believe is a Vodafone company I will try in it.
@@teddy_colour did you have any luck trying other SIM cards?
@@teddy_colourhow u cancelled three contract … please tell me also…
Hello sir please you can tel me how can unlock ZTE MC801A1 model device 🙏🙏
My one came unlocked. Usually the best route is to find if the company who provided the device (your cell phone provider) has an unlock form on their website. E.g. Vodafone and EE in the UK do.
I have this same exact router but now since today it keeps on rebooting every 20 minutes, i tried using other power cables even the UPS one but still it does the same. Can i please get some help as i work using the router😢😢😢😢
I am having the same issue for the past three weeks, did you find a solution?
I did the rest on the router, and it worked perfectly, you should try resetting.
@@Jool_999
Mine is displaying blue net work. Only how do I fix it
Are you in an area known to have good indoor 5G coverage?
Hi there, Does anyone know how I can unblock this router for another network? 3 internet is not that great in my area and i want to get a voxi sim.
My one came from Three on a 12 month contract unlocked!
@@freename mine is on 2 year contract I will try with another SIM...
Hi guys. Did you try with other sim? Does is work?
@@asifparagon I got mine unlocked
My router has all the lights on, but I can't connect to it
It keeps on saying, sign-in is required
Are you using a real computer? Or trying to do all this on just a phone or tablet? If a real computer what IPv4 does it show for your address and gateway if you do ipconfig in command prompt?
Hello, does anyone know where I can find an antenna for like this type of router?
eBay or "blackspotnetworks" if you are in the UK?
its antennas are usually hidden inside
Hi good evening how my problem someone remove my original password i want to reset but i don't know my original password please reply what can i do
How do you mean removed the original password? If you can still see it on the label them factory reset would put it back to the password on the label.
doing this i go out from the company lock?
In the UK the one provided by Three isn't SIM locked.
If you have one which is SIM locked then doing a factory reset is not likely to remove the SIM lock.
my network turned from white to blue and after that when i connect it tells me no internet connection, any solutions??
Not sure, which mobile provider are you using? Have you got enough credit? Does it fail to work on other devices, phones or tablets too?
same on my router it's coming blue light on the network and after a few seconds back on solid white.
This port is to connect a Mac PC
?
this router is so bad like it randomly shoots up to 270 -350 ping from 60-70 ping anyone know a fix ? ive hit off everyone off the router and unplugged for 1 min and its still horrible.
That's probably more a symptom of mobile broadband and contention on your mast rather than the ZTE router.
My router is getting no power. I have no power light on, can you please help? A fuse tripped before it lost the power, so maybe the circuitry is damaged?
Almost certainly the power pack is the issue and it's unlikely to have damaged the router itself. Try another power supply of the same voltage (12volts I think?)
Why is my network light blue when it used to be white
Probably changed between 4G and 5G.. whatever colour the one is in my other video testing this router is the colour it goes for 4G.
It says my device is network-locked. What does this mean?
You are using a SIM which is not from the provider who supplied the router. You will need to ask the original provider for the unlock code and instructions on how to unlock it.
My network light is red
Probably means you have no reception, the SIM card isn't inserted or the SIM card isn't activated.
@@freename i have the same problem but my sim is inserted and it should be stil active but doesnt work. Still red
Tried the SIM in a phone to check it works and goes online via the network?
@@freename still doesnt work
@@leonthedonut8282 Sounds like the SIM isn't enabled / active.
I'm getting 4g on mine is there a setting to put it to 5g
It will just use 5G if you have reception. Are you in a 5G area for your chosen SIM provider?
Yes my phone is getting 5g along side it
@@paddykelly2176 Using the same SIM? (e.g. you are definitely aware the SIM in the ZTE is enabled for 5G and is on the same network as the phone?).
What reception bars/level does the phone show?
3@@freename