The Problem of Becoming 3rd-Line Support Team (and Why Swarming Works Better for DevOps) - BMC

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  • เผยแพร่เมื่อ 27 ธ.ค. 2024

ความคิดเห็น • 4

  • @JohnSundberg
    @JohnSundberg 5 ปีที่แล้ว +3

    Jon - great stuff. I have been a fan of the swarming concept for awhile. I feel there are many "new positive lessons" to be learned from the swarming experience. One that you mentioned - is increased cost. I feel that is a temporary ... and the longer you swarm the faster you actually spread real knowledge - and not just knowledge articles. Junior people learn "technique/pace/empathy" strategies that will never exist in a knowledge article. End result - more effective juniors earlier in their career. Basically - I am a big fan of swarming. Thx for your video.

  • @apefu
    @apefu 6 ปีที่แล้ว +1

    It would be really interesting to listen in on one of those swarm meetings.

    • @JonHallUK
      @JonHallUK 6 ปีที่แล้ว +1

      It really is! But that said, it's often something that's going on anyway... it's just never really formalised in tooling and documented processes.

    • @apefu
      @apefu 6 ปีที่แล้ว

      That is exactly why it is interesting.