Overcoming Language Barriers In General Practice Nursing
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- เผยแพร่เมื่อ 1 ต.ค. 2024
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Thank you for your video! I am a Student Nurse in Guernsey, Channel Islands, although we are not as diverse as London, the diversity on our island is increasing. We do not have access to 'language lines' like in the UK so I appreciated your first bit of advice about reaching out to a friend or family member as a way to communicate or even using Google Translate as a last resort.
Hi Naomi, I'm a researcher investigating Machine Translation and multilingual healthcare communication in the UK. I found your comment truly inspiring. It really provided me with some new perspectives and enabled me to understand how healthcare providers perceive multilingual communication in healthcare. Do you mind if I enquire you about whether Google Translate is actually used in communicating with patients in the practices that you work in, and how you perceive the use of such AI technology in medical communication? Many thanks!!
Hello, I haven’t been on placements yet as a student nurse (we start in February). From my experience working in other sectors in Guernsey I have had to use Google Translate for communication but that never worked as well as having a friend or family member with them that knew more English. In my opinion, AI technology can benefit the medical community but needs to be used with clinical judgement of a professional. Do you know if there are learning courses to educate more professional about AI technology?
Hi Naomi, thanks for the detailed reply! I do agree that Machine Translation tools are quite convenient and sometimes cost-effective in medical settings. However, the accuracy remains a concern for many professionals and researchers. And as you said, it needs to be used with the clinical judgement of professionals. As for learning courses, as far as I know, there seem not to be any formal training courses on how to use machine translation tools in healthcare communication. But I've been thinking about ChatGPT recently. It seems that compared with Google Translate, they are more accurate and you can simply ask them questions or ask ChatGPT to translate sentences for you. But I reckon it may not be that realistic to use ChatGPT in communicating with patients at this stage, as they are not free. @@naomimather9965
Hello dear next time may you please try to talk loud or use mic