37:17 She waited SIX MONTHS before she FINALLY decided to check if they had whatever the hell she lost and it's their fault they can't deliver the precious into her hand? GTFO OF HERE lady! Just GTFO.
I worked as a facility manager for a while, and the petty shit people would complain about is almost surreal. I made a vow never to take another customer facing job ever. I don't know how these people find the willpower to hang on for so long.
That lady who rolled her ankle, just dump her on a chair outside the control room and go help! The station should not be closed for that long because one person is in a bit of pain. Ridiculous!
19:40: Can you tell me how Jupiter is still in space- this is so funny and so British. I think I might call in one day and just chat a bit: "How are you love, do you like cucumber sandwiches? Yes, me too..."
23:54 The guy is literally saying how there's gonna be delays on the Northern line for a while, but in the background, the board just says "good service on all lines". Irony at its best :)
If the whole line is down for an investigation, you might as well stick it out. If however it's a crowded platform, it wouldn't bother me. People are creatures of habit.
Would you walk 1/2 a mile after working a 9hr plus shift at night?? Plus any nearest stations would already have overflow and most likely closed as well.
No, just dump her on a chair for her husband to come and deal with. I often roll my ankle, and sometimes it is badly sprained, and I have a tendency to become faint with that sort of pain (pathetic, I know 😏) but I would be mortified if, in that situation, I was given more than a chair and a bottle of water until there was time to dream with me personally and help me out to a taxi. There had to be limits to how much inconvenience one person can cause so many others!
The husband couldn’t manage helping his own wife walk out of the station, and apparently was incapable of calling for / hailing his own taxi. Some people are just too spoiled, apparently.
There is safty.. And then there is stupidity. If you cant here the tracks whizzle and its clear, it takes two seconds to pick up the phone with a stick. It's dumb, she can hear it when she says it, he can hear it when he realize he just could have picked it up himself (not a good idea though, if you jump down and twist your angel or something) BUT WITH A STICK, CMON ON!
Passengers dropping things is so commonly seen . But a driver dropped his train's key? This must be joking. In HK, MTR Passengers are like underground passengers, rude , tricky and ridiculous
Well.....I guess sometimes when people drop their belongings on LU track and the next train is told to stop and the LU Station Staff at Bank tell the driver to give them their keys for their train sometimes they the drivers on LU drop their things! In this case their Train Keys!
I presumed London tube crews did worked serverally hard by controlling millions of people's there by ensure everyone are safe to use that service but there are more passengers complaining too much or having more passengers problems there. Situations are exactly the same as HK where problematic also occurred in metro.
It's strange how the cameraman is already there recording once the so called victims are safe but the first crucial minutes go unrecorded! But when the man walked into the sign, they were there!
Certain lines had the Night Tube but that's not operating because of you know what. They tend to do maintenance on the tube lines at night and they're only single track so they have to close it to do those works
Watching these customers, I think they would go on a kiling spree in Germany. ;) Berlin's busiest station in the 90s: th-cam.com/video/t84jyXVW89g/w-d-xo.html People hopping on and off trains while they're running, trains running with open doors during summertime, etc. I'm used to that, and it works over here. (those trains were built in 1936!)
I find it funny how incompetent some of the customers are when they drop phones and stuff on the tracks and if they get injured on escalators just wasting staff and other customers time.
I know...I saw a disaster program where the Japanese motorman, trying to keep up with that perfect on time schedule, took the curve too fast and derailed the train 😔
london wont be able to handle much more than 9-11 million people. its infrastructure will require major renovation to go beyond that. New york has a little more than twice the population & it struggles with its massive subway which is over twice the size. Many of the tunnels & stops are still the old Victorian shells, with modern amenities, but its the shell that was made for hundreds of thousands, Millions were not even a pipe dream to the original engineers, hell there were wooden escalators not too long back in the underground, they were removed in the last few decades because the fire hazard & other obvious draw backs..
They have to que up for the cameraman to get his shots! The Indian woman could have walked out. You guys can you help me somewhere?! And they do help them! And get 5 🌟, while hundreds are held outside!
She's been in Loanden for 18yrs and still can't pronounce the word London. Thank God the driver's don't have to announce the destinations! Alot of the scenes are created! The driver and his keys, the passenger walking into the sign, etc.
I appreciate "one small slip up" can delay everyone, and safety is a priority, but come on.... Just for dropped Oyster card on a track you gotta disrupt everyone on that line? Going a it far ain't it? Passengers are for safety reasons, but the staff are experienced. They know all too well a slip up can shock them on the tracks, so they KNOW to be careful up front... so that gives excuse to proceed does it not? I would have at least tried as a passenger anyway... Better than causing havoc for 30 minutes. I don't think commenters are even away for these things. And honesty, i don't think they care.. They just want there belongings now.
The driver would never have thrown his keys like that when he could have just reached out! The same with the woman who claimed to have dropped her card on the track! Talk about desperate measures to get views! There's no way she or the driver could have dropped it!
Mat S yes I have seen London traffic. & I agree you are faster walking but where I live the stations are spread far apart. It can be a good 3-4 miles between stations in the outer suburbs. We don't have the same under ground network you guys do.
It’s not like this in New York City🙅🏽♂️thank God, this is nothing to brag and be proud about, especially when the station supervisors have to close the station during mid-day or night even for 30 minutes.
Madam! Come to me! Some people are just irritatingly stupid! This way! Whoax3 seems to coincidental! The camera is rolling and the "deaf" passenger walks into a sign?!🤔 Probably gave them a free pass for a month to make this interesting.
Not-really "Heads to THE hospital" sounds like there's only the one - 'heads to hospital' = heads to medical (facility for medical treatment). No particular one is indicated or intended to be addressed as it's rather redundant (or, inconsequential).
@Minor League Gaming - respectfully disagree with you. An ‘a’ would describe a different concept. Hospital is the concept, not a specific or general building.
@@rootytuners I went to a school, he needs to go to a hospital. Some doctors work at a hospital, just like some teachers work at a school. I've been a patient at a hospital twice, I was a student at a school for more years than I wished. The ambulance drives patients to a hospital while providing triage services.
Lose Something like a phone or keys on BART in Calif ,,Bay Area ,Good Luck ,,Better Just Walk Away its toast ,,No way is Anyone coming for That ,, worst Trains in World ,,Worst Service to Over Crowded mess just Like Bay Area itself ,,
Indians....you give them a inch, they ask for a yard. It's not broken, just a sprain, call a taxi for them ? Hop or drag your feet out ! And crying over a sprain ? If it's broken, so the whole family will come crying....
Booze causes too much misery for us to be chuckling. I hate it. I would rather have people walk around medicated on cannabis. Cannabis users don't puke or pee in public, and we don't start fights. Cannabis does not cause anti-social behavior. In extreme cases booze causes sexual assaults and severe violence. Not to mention booze damages organs and causes an early death. Cannabis is non-toxic and calming, and has 1,000s of medical uses. Cannabis is legal where I live now. (US) PS: CBD Cannabis Oil helps reduce epileptic seizures.
Fortunately I do not have problems with Trains, I am an American and live in the suburbs. And drive everywhere. I may get stuck in a traffic jam, but nothing compared to you clowns who use public transit and dont ues a private car.
it is! I have been a bouncer at multiple clubs for the past 5 years. You have got to have a ridiculous amount of patience, and a good sense of humour when it comes dealing with 1000's of drunk fucks every night.. lol
Years ago I made my first trip to London from the US, and a London Underground customer service rep was very helpful patiently explaining how to get from my hotel to the theater and back as well as the times that the last trains would be at the stations. I was impressed.
Lol...complete night and day compared to the NYC Subway. I must say having rode the tube, it’s really amazing compared to what we New Yorkers deal with daily! Great work to those dedicated Tube employees!
![Inside King's Cross: The Railway (Episode 4) [FULL EPISODE]](http://i.ytimg.com/vi/Dc5hMxUX24o/mqdefault.jpg)
These Tube employees are amazing. They have very positive attitudes for all of the crap that they take from the public.
"I work for Transport for London, not Space." My new favorite quote.
„ false legs. People will notice because they, like, will fall over“ these people are awesome in quotes
It's a complaining society these days, everyone seems to think they are the victim.
yup, i see that every day at work on the phones. Hotel customers are funny.
I laughed so hard when he dropped his keys
And that guy telling about peoples stupidity was sooo on point
37:17 She waited SIX MONTHS before she FINALLY decided to check if they had whatever the hell she lost and it's their fault they can't deliver the precious into her hand? GTFO OF HERE lady! Just GTFO.
Damn it. Jo the driver is an old friend of mine. Blew my mind seeing her pop up after all of these years.
I worked as a facility manager for a while, and the petty shit people would complain about is almost surreal. I made a vow never to take another customer facing job ever. I don't know how these people find the willpower to hang on for so long.
20:28 Fun fact, the lost property office on Baker Street was formerly the headquarters for Danger Mouse and Penfold.
Lovely to see how everybody does his/her part to make it all come together!
A real team effort.
I love shows from the UK. I've never seen this one...Thank you! love it...
The guy at 18:31 was so ungrateful. Show some gratitude, dude! They staff went above and beyond to take care of your wife.
I hope to some day visit London and ride the Tube.
9:53 LMFAO THE IRONY LOL. sucks for that driver tho.
I think I'm in love with the Irish train driver.
Pathetic.
That lady who rolled her ankle, just dump her on a chair outside the control room and go help! The station should not be closed for that long because one person is in a bit of pain. Ridiculous!
Thats not why the station closes! It eases the congestion on the platforms... didnt you listen? It is said in the documentary itself
„London is Full of lunatics“ my new favorite quote.
19:40: Can you tell me how Jupiter is still in space- this is so funny and so British. I think I might call in one day and just chat a bit: "How are you love, do you like cucumber sandwiches? Yes, me too..."
23:54 The guy is literally saying how there's gonna be delays on the Northern line for a while, but in the background, the board just says "good service on all lines". Irony at its best :)
Screen might need a moment to refresh
Why wouldn't someone just walk to the next tube station rather than standing outside?
Or am I being illogical?
no, youre not.. people are dumb and lazy
If the whole line is down for an investigation, you might as well stick it out. If however it's a crowded platform, it wouldn't bother me. People are creatures of habit.
I would walk
Would you walk 1/2 a mile after working a 9hr plus shift at night?? Plus any nearest stations would already have overflow and most likely closed as well.
That’s Why Real Maps Are Better Than Tube Maps For Tourist
I think its safe to say everyone wants to have a few pints with the Irish engineer lol
“I don’t work for space” 🤣😆
She should have just called the paramedic instead of wasting her time on that clumsy woman! The patient is a hopeless case!
indeed.. she invested way too much time there
The husband is worse he cant even carry his wife.
Call the paramedics and waste their time and the taxpayer's money on a non-emergency situation? What she did is called true customer service.
No, just dump her on a chair for her husband to come and deal with. I often roll my ankle, and sometimes it is badly sprained, and I have a tendency to become faint with that sort of pain (pathetic, I know 😏) but I would be mortified if, in that situation, I was given more than a chair and a bottle of water until there was time to dream with me personally and help me out to a taxi. There had to be limits to how much inconvenience one person can cause so many others!
The husband couldn’t manage helping his own wife walk out of the station, and apparently was incapable of calling for / hailing his own taxi. Some people are just too spoiled, apparently.
Fun fact: the London Underground Lost Property Office is now on Pelham Street, not Baker Street.
3:52 I feel you, man! The "hood coming out"-moment is always the best.
Cheers for uploading. Any chance you can get the other episodes up as well? Cheers
Will be uploading more this week
Roman Burger hh
People calling the London underground customer support for a question about the planet Jupiter.....
I want whatever drugs that guy was doeing .
I would love to work that lost and found department and see all the odd stuff that gets left behind
"Human nature states that a percentage of the population are stupid." Couldn't have put it better myself.
Watching in 2020, I hope it’s not like this during Covid 19
There is safty.. And then there is stupidity.
If you cant here the tracks whizzle and its clear, it takes two seconds to pick up the phone with a stick.
It's dumb, she can hear it when she says it, he can hear it when he realize he just could have picked it up himself (not a good idea though, if you jump down and twist your angel or something) BUT WITH A STICK, CMON ON!
I think the Lady Driver should have a Show shes great ,
19:52 I DONT WORK FOR SPACE
Great Job to listening to that prattle at 6 am.
9:10 one reason platform edge doors, or at least gates, are needed everywhere.
Even with gates, if people crash into each other at boarding, their phones can still be dropped to the track through the gap
Or in Asia, putting up platform doors to stop people committing suicide :-(
suicide isnt really a big issue on the underground.. it happens but very rare
They should take a page from tokyo metro. It would solve at least 1/2 their customer problems...
Funding my dude
Passengers dropping things is so commonly seen . But a driver dropped his train's key? This must be joking.
In HK, MTR Passengers are like underground passengers, rude , tricky and ridiculous
Everything happens on the Northern line.
9:28 it would be funny if the ads for the phones were on the platform where the guy dropped the phone.
They have to stop the train to pick up something with a stick that fell on the track but workers can go on the track with out stopping any trains.
Plz upload the rest
London is just full of lunatics....
That’s a slight understatement 🤣🤣🤣
Rich lunatics
The man at 14:51 with the H&M bag puts his card on the other side of the Barrier
Fantastic! Love it!
Why was there a toaster where he was reviewing the CCTV footage?
writing paper on the toaster awesome safety nope
Well.....I guess sometimes when people drop their belongings on LU track and the next train is told to stop and the LU Station Staff at Bank tell the driver to give them their keys for their train sometimes they the drivers on LU drop their things! In this case their Train Keys!
Tarffic cop oh god 😊
stressful when passenger drops belongings on the railway lines.
“The wife she has a hairy thing, a hairy thing, a hairy thing...”! How does this lady know my wife?!?
Shutupand Sitdown, what the hell?! It’s like she’s got special powers. I swear I’ve never met her.
I presumed London tube crews did worked serverally hard by controlling millions of people's there by ensure everyone are safe to use that service but there are more passengers complaining too much or having more passengers problems there. Situations are exactly the same as HK where problematic also occurred in metro.
It's strange how the cameraman is already there recording once the so called victims are safe but the first crucial minutes go unrecorded! But when the man walked into the sign, they were there!
they might have been interviewing the tube employee when it happened
London is a big enough city that the Underground should run 24 hours like in NYC.
Certain lines had the Night Tube but that's not operating because of you know what. They tend to do maintenance on the tube lines at night and they're only single track so they have to close it to do those works
I like the guy
31:15 Nice!!
Watching these customers, I think they would go on a kiling spree in Germany. ;)
Berlin's busiest station in the 90s: th-cam.com/video/t84jyXVW89g/w-d-xo.html
People hopping on and off trains while they're running, trains running with open doors during summertime, etc. I'm used to that, and it works over here. (those trains were built in 1936!)
10:06 bro the train is not fully in the platform
Underground exposed
I find it funny how incompetent some of the customers are when they drop phones and stuff on the tracks and if they get injured on escalators just wasting staff and other customers time.
32:28 awesome!
in Japan trains run to the second and are not allowed to be late XD
I know...I saw a disaster program where the Japanese motorman, trying to keep up with that perfect on time schedule, took the curve too fast and derailed the train 😔
london wont be able to handle much more than 9-11 million people. its infrastructure will require major renovation to go beyond that. New york has a little more than twice the population & it struggles with its massive subway which is over twice the size. Many of the tunnels & stops are still the old Victorian shells, with modern amenities, but its the shell that was made for hundreds of thousands, Millions were not even a pipe dream to the original engineers, hell there were wooden escalators not too long back in the underground, they were removed in the last few decades because the fire hazard & other obvious draw backs..
30:36 LOL
They have to que up for the cameraman to get his shots! The Indian woman could have walked out. You guys can you help me somewhere?! And they do help them! And get 5 🌟, while hundreds are held outside!
It ever happens in HK
24:24 This guy should have been the one pushed onto the track, so he miss can his FUCKING APPOINTMENT even more lying underneath a train.
She's been in Loanden for 18yrs and still can't pronounce the word London. Thank God the driver's don't have to announce the destinations! Alot of the scenes are created! The driver and his keys, the passenger walking into the sign, etc.
She’s Irish.
Damn
Manila Moreland ok...my...did...fand...st....i....u....daman....1oo....parcant...wll...7...up....
I appreciate "one small slip up" can delay everyone, and safety is a priority, but come on.... Just for dropped Oyster card on a track you gotta disrupt everyone on that line? Going a it far ain't it? Passengers are for safety reasons, but the staff are experienced. They know all too well a slip up can shock them on the tracks, so they KNOW to be careful up front... so that gives excuse to proceed does it not? I would have at least tried as a passenger anyway... Better than causing havoc for 30 minutes. I don't think commenters are even away for these things. And honesty, i don't think they care.. They just want there belongings now.
wood
The driver would never have thrown his keys like that when he could have just reached out! The same with the woman who claimed to have dropped her card on the track! Talk about desperate measures to get views! There's no way she or the driver could have dropped it!
why don't they have buses replacing trains when the trains are down. We do that in Melbourne Australia. It seams strange to me.
Anakinskywalker Why would you get buses for a 10 minuet delay?
Nato_Potato that’s how our system works in Melbourne. Mostly because our delays are always way more than 10mins. I can only compare to where I live.
ever seen london traffic? youre faster walking between stations
Mat S yes I have seen London traffic. & I agree you are faster walking but where I live the stations are spread far apart. It can be a good 3-4 miles between stations in the outer suburbs. We don't have the same under ground network you guys do.
They do when the line is closed
too bad, so sad. buy a new phone, new card...
Every one is a victim or a drunk lol
The lady that got the phone is hot
It’s sad to see so many obese people in the UK now.😢
10 join
smart tip how to be less drunk eat some chicken nuggets and then some beer
G POWER DRAGON ok...i...esmat.. some....b....r...j....love...bormon......
Is that a zoo 🤣
It’s not like this in New York City🙅🏽♂️thank God, this is nothing to brag and be proud about, especially when the station supervisors have to close the station during mid-day or night even for 30 minutes.
✌️🙂 🇺🇸
Whingeing Poms
Madam! Come to me! Some people are just irritatingly stupid! This way! Whoax3 seems to coincidental! The camera is rolling and the "deaf" passenger walks into a sign?!🤔 Probably gave them a free pass for a month to make this interesting.
Heads to THE hospital. If it was heads to hospital, then there would be a place who's proper name was hospital
Not-really "Heads to THE hospital" sounds like there's only the one - 'heads to hospital' = heads to medical (facility for medical treatment). No particular one is indicated or intended to be addressed as it's rather redundant (or, inconsequential).
@Minor League Gaming - Usage is the same as in ‘going to school’ - not ‘the school’.
@@rootytuners but I DID go to The school. But all honesty, a single letter 'a' would have fixed it.
@Minor League Gaming - respectfully disagree with you. An ‘a’ would describe a different concept. Hospital is the concept, not a specific or general building.
@@rootytuners I went to a school, he needs to go to a hospital. Some doctors work at a hospital, just like some teachers work at a school. I've been a patient at a hospital twice, I was a student at a school for more years than I wished. The ambulance drives patients to a hospital while providing triage services.
Lose Something like a phone or keys on BART in Calif ,,Bay Area ,Good Luck ,,Better Just Walk Away its toast ,,No way is Anyone coming for That ,, worst Trains in World ,,Worst Service to Over Crowded mess just Like Bay Area itself ,,
He needs a stick to pick things up
Indians....you give them a inch, they ask for a yard. It's not broken, just a sprain, call a taxi for them ? Hop or drag your feet out ! And crying over a sprain ? If it's broken, so the whole family will come crying....
HSE nonsense
Keith Miller u...spek...vary...nich....vary....good....did...fand...area...manjar....wll....7...up.....
Booze causes too much misery for us to be chuckling. I hate it. I would rather have people walk around medicated on cannabis. Cannabis users don't puke or pee in public, and we don't start fights. Cannabis does not cause anti-social behavior. In extreme cases booze causes sexual assaults and severe violence. Not to mention booze damages organs and causes an early death. Cannabis is non-toxic and calming, and has 1,000s of medical uses. Cannabis is legal where I live now. (US) PS: CBD Cannabis Oil helps reduce epileptic seizures.
Fortunately I do not have problems with Trains, I am an American and live in the suburbs. And drive everywhere. I may get stuck in a traffic jam, but nothing compared to you clowns who use public transit and dont ues a private car.
Clearly you're unaware of London traffic, congestion charges etc. The clowns are the people like you that would use a private car in London
You have never been to a city in your life.
@@Saucy-ws6jc If I lived in london I would use the train. But fortunately I live in Chicago and we have very convenient roads to drive on.
@@timmybolger No city in North America is nice to drive in.
Love this!!
I'm Happy I don't live in London I thought the LUAS here in Dublin Ireland was bad and busy but the London Underground is nut's.🚂🚂🚈🚈🚊🚊🚋🚋🚂🚋🚊🚈🚂
He dropped His keys on the track LOLOLOLOL!
How they handle intoxicated people is quite impressive.
it is! I have been a bouncer at multiple clubs for the past 5 years. You have got to have a ridiculous amount of patience, and a good sense of humour when it comes dealing with 1000's of drunk fucks every night.. lol
I'm going to the Lost Property Office right now to go get my 2p!! Finally somebody found it!
DAMN imagine doing a show like this for the NYC Subway 😂😂
I'd watch that.
Years ago I made my first trip to London from the US, and a London Underground customer service rep was very helpful patiently explaining how to get from my hotel to the theater and back as well as the times that the last trains would be at the stations. I was impressed.
"casualty"
/ˈkaʒjʊəlti/
noun
a person killed or injured in a war or accident.
Or in london, someone with backpain.
Lol...complete night and day compared to the NYC Subway. I must say having rode the tube, it’s really amazing compared to what we New Yorkers deal with daily! Great work to those dedicated Tube employees!
30:00 i love this guy, we need him parliament.
"People are just stupid" You damn right sir, they don't even care for there own offspring.
Seems like Eamon and Ian are nice guys. The pricks at BART could learn a few things about customer service.
oi im an aussie and we have overhead wires, whats the problem with going on the tracks?
There's a third rail on the London Underground which is electrified. You can image what might happen if someone stepped on it while it's live.
Yea i can...
@@acd6835 london underground dosent use 3rd rail. It uses 4th rail so there are actually 2 running rails and 2 rails conducting electricity
Not only are their power rails, even with overhead line obviously you still have a 100+ ton train moving into the station any moment.