CAUTION: The screen on these computers must be INCREDIBLY fragile. I had two of these notebooks. One would no longer power on. The other worked but the LCD screen wouldn't turn on (confirmed that everything was booting and worked with an external monitor). All that was really wrong was the LCD screen became unplugged. However, you can't plug it back in w/o removing the LCD screen which requires removing the bezel (which was a pain). I originally thought the screen was bad so I took the screen off the notebook that wouldn't boot and then took off the screen that wasn't working (which is when I noticed it simply had become slightly unplugged). Put the plug back in fully and the screen worked EXCEPT it was now cracked (didn't notice until powered on). I then put the other LCD screen on, and it was also cracked in the corner (making one corner all black). Apparently simply removing the screens broke them. I thought I was careful. I'm guessing the act of removing the bezel is what caused the screens to crack since removing the bezel was difficult and required force. I imagine I could do it now w/o messing up the screen since I i now know they are very fragile. Unfortunately, I don't have another notebook to pull the screen off of. Sucks. i now wish I had removed the entire top portion w/ the screen w/o removing the bezel and just swapped them from the two notebooks. I could have gotten a functional notebook that way. I should have known not to remove that bezel. I doesn't seem like it was really meant to be removed.
I am replacing the touchpad for my 840 G3 with a good-condition used touchpad from another 840 G3. What can I do to fasten the grounding tapes if the grounding tapes on the replacement are not “sticky”?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are about to replace the touchpad with another notebook and need to know about fastening the grounding tapes. I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Regards, HP Support
Turned in a hp laptop for the screen having an issue in br corner also overheating. The repair form just says the (fan, raw panel, and bezel replaced). does that mean they fix the screen? what's a raw panel? any help is appreciated. It's an HP PAVILION LAPTOP 15-EH0050WM.
+Mike Brewer Please contact our phone support team to fix the issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about screws securing the battery of your notebook. I will do my best to assist you. Use the HP Parts surfer to identify the part: hp.care/3ThFYDb And order it via the HP Parts store: bit.ly/3nKMYrs Regards, HP Support
Hai Diandra, terima kasih telah menghubungi! Kami senang mendengar bahwa video itu berguna bagi Anda! Jika Anda membutuhkan bantuan di masa depan, Anda selalu dapat menghubungi kami kembali. Terima kasih telah menjadi pelanggan HP yang berharga. Semoga harimu menyenangkan! Bersulang! Binu - Dukungan Teknis Media Sosial
i have problem with my laptop it some times does not show screen upon pressing power button .... no matter how much effort you do... the next day or some time randomly it will boot and work perfectly fine. what should i do?
Hi RN PK, Thank you for your post and interest in our product. We appreciate your time you have taken to contact HP Support and We apologize if you had any inconvenience. I'd like to help you with your HP Product and related queries. As a first point of diagnosis, please try few of these troubleshooting steps: Please try updating all HP drivers, Firmware's and BIOS. Also please try updating Windows updates. Then try restarting your laptop once. If issue still persist after trying above troubleshooting steps, please contact our customer care team over the phone or chat for further assistance, if the issue requires additional troubleshooting over remote session or in Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution. Please follow these steps to reach HP Phone Support: Step 1. Open link: support.hp.com/us-en/contact-hp?openCLC=true Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the Local Contact Options. In case you want to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link:- www8.hp.com/us/en/contact-hp/ww-phone-assist.html Hope this helps. Keep me posted. Regards Vignesh-HP Social Media Support
Hi Salman, thanks for contacting HP Global Social Media Support! I understand that you need to know about removing RTC battery. I will do my best to assist you. Please refer '25:40 - Real-time Clock Battery' under the video to know about removing RTC battery. Binu-HP Social Media Tech Support
Hi Yasith, thanks for contacting! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
Hi Claudiu, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a screen flickering issue on your notebook. I will do my best to assist you. Try performing a BIOS default on your notebook and check if it helps. Turn off the computer and wait five seconds. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings. Press F10 to Save and Exit. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes? Follow the prompts to restart your computer. If the issue still persist, please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Binu_HP Social Media Tech Support
Really very interesting and informative video 📹 Style of teaching is very Good 👍 because I have this model so I learned my things after seeing 👀 this video 📹.
Hi ahmad hassan, Thank you for your post and interest in our product. We appreciate your time you have taken to contact HP Support. I'd like to help you with your HP Product and related queries. Here is the complete user and maintenance guide for HP EliteBook 840 G3 Notebook PC document link: h10032.www1.hp.com/ctg/Manual/c04887250.pdf Hope this helps. Keep me posted. If you require additional assistance, Feel free to contact us anytime for any HP Product support. In case you want to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link:- www8.hp.com/us/en/contact-hp/ww-phone-assist.html Regards Vignesh-HP Social Media Support
Being that this machine is a ~*LaPtOp~* I should, conceivably, be able to take it with me off the grid for days at a time with several fully charged batteries and still be able to keep using it, even without access to power. Ya know, designed for portability and convenience of travel and all that. But lol, what-- turns out I literally have to disassemble the entire machine if I want to switch out batteries?!?!?!? What are you thinking, HP?!?!?!??!?!?!?
Hi Jen, thanks for contacting HP Global Social Media Support! I understand that you are not happy with the design of this notebook as you need to open the notebook for removing the battery. Thanks for your feedback. We will forward it to the appropriate department. Binu-HP Social Media Tech Support
Hi Fehr, thanks for contacting! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP notebook? May I know the notebook you are using? Let me know! Binu - Social Media Tech Support
Thanks HP
It's really helpful.❤
CAUTION: The screen on these computers must be INCREDIBLY fragile. I had two of these notebooks. One would no longer power on. The other worked but the LCD screen wouldn't turn on (confirmed that everything was booting and worked with an external monitor). All that was really wrong was the LCD screen became unplugged. However, you can't plug it back in w/o removing the LCD screen which requires removing the bezel (which was a pain). I originally thought the screen was bad so I took the screen off the notebook that wouldn't boot and then took off the screen that wasn't working (which is when I noticed it simply had become slightly unplugged). Put the plug back in fully and the screen worked EXCEPT it was now cracked (didn't notice until powered on). I then put the other LCD screen on, and it was also cracked in the corner (making one corner all black). Apparently simply removing the screens broke them. I thought I was careful. I'm guessing the act of removing the bezel is what caused the screens to crack since removing the bezel was difficult and required force. I imagine I could do it now w/o messing up the screen since I i now know they are very fragile. Unfortunately, I don't have another notebook to pull the screen off of. Sucks. i now wish I had removed the entire top portion w/ the screen w/o removing the bezel and just swapped them from the two notebooks. I could have gotten a functional notebook that way. I should have known not to remove that bezel. I doesn't seem like it was really meant to be removed.
What are the size battery screw i have to change the battery
can you put the name of the memory card which is compatible with the laptop? thanks
I am replacing the touchpad for my 840 G3 with a good-condition used touchpad from another 840 G3. What can I do to fasten the grounding tapes if the grounding tapes on the replacement are not “sticky”?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are about to replace the touchpad with another notebook and need to know about fastening the grounding tapes.
I will do my best to assist you.
HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
Regards,
HP Support
Is it possible to upgrade my i5 processor to an i7 in my 840 g3?
+TNT TurtleneckTurtle Please refer 'Processors' under the specification page to know about the supported processors: bit.ly/2ZrEoFK
Turned in a hp laptop for the screen having an issue in br corner also overheating. The repair form just says the (fan, raw panel, and bezel replaced). does that mean they fix the screen? what's a raw panel? any help is appreciated. It's an HP PAVILION LAPTOP 15-EH0050WM.
+Mike Brewer Please contact our phone support team to fix the issue. Please follow these steps to reach them.
Step 1. Open link: support.hp.com/us-en/contact-hp
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
what kind of screws securing the battery hp elitebook 840 g3
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about screws securing the battery of your notebook.
I will do my best to assist you.
Use the HP Parts surfer to identify the part: hp.care/3ThFYDb
And order it via the HP Parts store: bit.ly/3nKMYrs
Regards,
HP Support
Terimakasih infonya bang..
Hai Diandra, terima kasih telah menghubungi!
Kami senang mendengar bahwa video itu berguna bagi Anda!
Jika Anda membutuhkan bantuan di masa depan, Anda selalu dapat menghubungi kami kembali.
Terima kasih telah menjadi pelanggan HP yang berharga.
Semoga harimu menyenangkan!
Bersulang!
Binu - Dukungan Teknis Media Sosial
i have problem with my laptop it some times does not show screen upon pressing power button .... no matter how much effort you do... the next day or some time randomly it will boot and work perfectly fine. what should i do?
Hi RN PK,
Thank you for your post and interest in our product.
We appreciate your time you have taken to contact HP Support and We apologize if you had any inconvenience.
I'd like to help you with your HP Product and related queries.
As a first point of diagnosis, please try few of these troubleshooting steps:
Please try updating all HP drivers, Firmware's and BIOS.
Also please try updating Windows updates.
Then try restarting your laptop once.
If issue still persist after trying above troubleshooting steps, please contact our customer care team over the phone or chat for further assistance, if the issue requires additional troubleshooting over remote session or in Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution.
Please follow these steps to reach HP Phone Support:
Step 1. Open link: support.hp.com/us-en/contact-hp?openCLC=true
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the Local Contact Options.
In case you want to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link:- www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hope this helps. Keep me posted.
Regards
Vignesh-HP Social Media Support
Where is the RTC in this system
Hi Salman, thanks for contacting HP Global Social Media Support!
I understand that you need to know about removing RTC battery.
I will do my best to assist you.
Please refer '25:40 - Real-time Clock Battery' under the video to know about removing RTC battery.
Binu-HP Social Media Tech Support
Thanks a lot
Hi Yasith, thanks for contacting!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
Is there a size reference for the battery retention screws? I had to get a new battery because it was bloated, but the new one did not include them
+P Hernandez You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
thx and subscribed
Hi Claudiu, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
My elitebook 840 g3
Screen is flickering by lines fully fade out
Whats the issue
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a screen flickering issue on your notebook.
I will do my best to assist you.
Try performing a BIOS default on your notebook and check if it helps.
Turn off the computer and wait five seconds.
Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
Press F10 to Save and Exit.
Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
Follow the prompts to restart your computer.
If the issue still persist, please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
Binu_HP Social Media Tech Support
Really very interesting and informative video 📹
Style of teaching is very Good 👍 because I have this model so I learned my things after seeing 👀 this video 📹.
hello.please help me..HP Elitebook 840 G3 keyboard uses full review.PLEASE!
Hi ahmad hassan,
Thank you for your post and interest in our product.
We appreciate your time you have taken to contact HP Support.
I'd like to help you with your HP Product and related queries.
Here is the complete user and maintenance guide for HP EliteBook 840 G3 Notebook PC document link:
h10032.www1.hp.com/ctg/Manual/c04887250.pdf
Hope this helps. Keep me posted.
If you require additional assistance, Feel free to contact us anytime for any HP Product support.
In case you want to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link:- www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Regards
Vignesh-HP Social Media Support
How to buy this leptop core i7?
+Masum Rana You can search and purchase the notebook from here: bit.ly/3rQr99I
Being that this machine is a ~*LaPtOp~* I should, conceivably, be able to take it with me off the grid for days at a time with several fully charged batteries and still be able to keep using it, even without access to power. Ya know, designed for portability and convenience of travel and all that. But lol, what-- turns out I literally have to disassemble the entire machine if I want to switch out batteries?!?!?!? What are you thinking, HP?!?!?!??!?!?!?
Hi Jen, thanks for contacting HP Global Social Media Support!
I understand that you are not happy with the design of this notebook as you need to open the notebook for removing the battery.
Thanks for your feedback. We will forward it to the appropriate department.
Binu-HP Social Media Tech Support
i need new rj-45 door. how can i buy?
+Can KOCA You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
@@HPSupport thanks but this link is not opening
Let's make soft!
Hi Fehr, thanks for contacting!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP notebook?
May I know the notebook you are using?
Let me know!
Binu - Social Media Tech Support