Second video please God bless you for this repair I will pay you I have a my book 3tb external hard drive obviously I took it out with the 3.5 inch disc and the PCB attached to that has malfunctions of course . THE DISK has memories of my brother that has passed away four years ago and very important to my family thank you
Seagate are worse I know 8 seagate drives that all failed. 3 of these was mine. I always treat my hard drives like a baby, i don't move my laptop/external drive when is running and never dropped. I never had any kind of problem with WD.
i have this very same drive..i had it since 2013 till present day and it still works fine...even though i dropped it a couple of times it’s still very dependable
@@wendellhanley6210 I use the Samsung ones mostly. It's not the WD brand I had an issue with, it was the contstruction. Most USB drives are still SATA, so you can take them out of the USB caddy, and still put them in your PC to recover files. These WD Passport drives have the USB directly on the drive, no SATA interface. A lot of the time now I just buy a 2.5" drive, and then buy a caddy from eBay and make my own. It makes warranty claims and basic data recovery simpler.
How unfortunate they're soldering that usb3 port to the hdd. I was hoping to crack it open and toss it in a laptop. FAIL lol. Thank you for video. Saved me pullin the rubber pads looking for non-existent screws.
Hi, I was wondering how much you would charge for a fix like this? MY drive has a similar issue I think, wher it begins to blink when I press down the cable, my local shop was going to charge 350€. I don't think I'm willing to pay for that. If that would seem reasonable to you , maybe I'lll have to accept the fact that all my stuff is lost.
My Essential is new and working fine but I noticed a strange noise inside when I shake it. When I opened the upper case I noticed it comes from little plastic "bulb" for LED light (can bee seen in your vid) which is loose. It seams its not screwed but attached to the board with pins. Should I worry about this since I cannot return the disk to the store and say "Hey I opened the disk and saw the little plastic is loose"?
finally I get it fixed by changing the cable!!!!!! holy moly. I almost lost tons of memories inside my HDD. another cable from an identical wd brand would be the hero!! please try guys
Parden me coz i am a noob, but thats the reason why i am asking this question. I have heard that we need a torsion screwdriver for hard drive platter to screw it back or else any extra or less twist on the screw might cause the hard drive to not respond. Is the case same for the controller board.
I have almost the same identical hard drive. When i plug it in, the computer recognizes that a hard drive has been plugged in but i don't have anywhere to access the drive. In disk management, i try to initiate it and it wont let me. What if one bought a duplicate brand new drive and just switched the new board onto the old drive?
How to fix hard drive with just local disk D showing on my computer? And if i double or right click it, it does not respond but instead it makes the windows tab not responding.
i have am old retro ibm travelstar from an old retro ibm thinkpad with windows 98, but, i accidentally put a torx screw on the sircuit board and it died, it has somewhere a short, but i do not know where, can i replace the circuit board with an other simillar one?
find your video very interesting, I have a hard drive of the same brand and it has not worked for me since yesterday, I thought it could be for something internal and my question is what type of screwdriver and if possible, tell me where you bought it from?
Could you add a link to your business website to the description possibly? I have no where to go that I know of, and need a rom chip moved from a hard drive connector board to a replacement connector board, so I can access all my family videos that are lost hopefully not forever! Im in the USA
This guy: "If you do not know what kind of tools I am using, don't touch the inside of this thing, please just send it to someone who knows what they are doing," Me just seconds before: "What kind of screwdriver is that?" *sitting on the floor at 2 am trying to fix my dad's external hard drive I just dropped and opened with a driver's license*
Thank you for an overview of this. My physical connector is weak. I have to hold the cable to get the power connection to work. Its probably loose after years of wear on it. I was kinda hoping there would be a spare SATA connection on this board I could use as a 1 off transfer to get data off of it.
I really just stopped by to get an idea of how to get into my old school passport (which is actually quite older that this model) works fine, but needs more capacity. Been trolling "best buy people" for 20 years.
Just because you don't see damage from not using ESD protection, doesn't mean you don't cause latent damage that can fail later. I recommend always using ESD protection when handling a customer's product. The difference I have seen between Western Digital and Seagate is Seagate has an USB to SATA adapter. My drive was fine but the adapter was bad. I plugged it it to SATA and it read fine.
i do have a question. Can you not purchase a new board for the Hard drive and recover the data? i was thinking if i had 2 identical drives, 1 working and 1 not, you could change out boards or platters to recover any data on the one not working. just wondering?
I have 2 seagate hd 250GB and 320GB, both of them are used but the 320GB hard drive is not working and the problem is with the circuit, I swap it and now is working but is showing me, in disk management that is not allocated or initialized. Can I just initialized without losing any data?
Hi Sir I have an external hard drive "Samsung M3 2 TB USB 3.0/2.0 external hard drive 2.5". It fell off and hasn't worked since. If I connect it to the computer it is detected but I cannot see the data inside. Is there any way to recover data? Many Thanks
My same HDD is fine. It detects on PC but doesn't know why it does not show. My friend once connect a connector of this external hard drive to it and worked perfectly without making any sound of buzz or clicking !! What could be the solution to it. And what connector to use to connect to the pc. Please guide/help.
hi my touro hard drive dont show up my video files which i recorded on a sony smart tv so was wondering can anyone help me out thanks it did work before but now its say no files to show.
I have one of these that does not show up or light up wgen hooked up to pc how. Can i get a replacement board for it if not what can i do to get access to my files ?
I have similar problem witht my WD external hard drive, the connector broke off andthe actual connections were disconnected. Is it posible to hardwire the connections in order to be able to use the hard drive?
without taking part off-as too hard for myself-im disabled-arms not workable--how do i get right enclosure just to put in?as looked everywhere-and my other enclosures wont fit it as they are level-but this has the connecter part stuck out,,anyone help plx
Hello Dear, I have an HDD model WD3200BPVT- 320 GB and since last week is not working properly As soon I torn my laptop on it making one time clicking one time noise. When I using as external USB to my laptop it is asking for initialise Disk, when I want to initialise this message is appearing: Virtual Disk Manager Data error (Cyclic redundancy check). I tried all most all data recovery software for partition recovery and files recovery but not detecting after 10 hour scan Please let me know what the problem is and what is the solution Regards Fayad Kateb
hii.. I have a WD Element 2TB hard disk with me, it is not working after it fall down from my hand. I didn't opened the hard disk yet. I checked the board but didn't found any physical damage to the board. How can I recover the data from my drive...??
Hi Abraham, so I've got an external WD Passport (WDBY8L0020BBK-01) 2 TB kind of the same drive and it makes an single beep noise when I connect it about every 6th second, it does not show on the computer and the light is flashing. It happend after a minor drop. After your DIY Video 2 with beeping noise it seems like the head is stuck, no cracking noises. I live in a part of the world where both competence and service sucks and it's expensive. Is there possible for an amateur like me too release the head safely in a drive like this. There are a whole life of data in pics and video on it. Extremly valuble to me. I actually would like to send it too you for recovery.Thanks for helpful videos👍 -Dan-
I have same looking hard disk !! But I am unable to access the data in it. It detects, shows also but bar ( how much data in there) does not show. There is no clicking or any similar sound
so one of my ports were damaged when it was dropped, when you showed yours in the video it is the bottom left one. I have no clue on how to fix it so uh yeaaaa...
I hate to say this but man that credit card can be read through the number recesses and the CCV is right there...... Not sure the purpose of it in the video but might want to pull it down....
hi, i am seeing this video as my 1 tb external is showing data structure corrupted and unreadable when connected to desktop today. few days back it was working fine. my query is can we converst such external into sata ?
Can't I just swap the metal memory disc drive onto a brand new ext drive of same make and model? Remove the brand new metal disc and install my old one in it's place, now I have a brand new disc drive with my older memory disc. Can't that work?
Hi Abraham, I've an external WD Passport Ultra similar to the one in your video. I have had it for easily 7+ years without any problems. It dropped the other day. I conneted it immediately to my PC and it loaded the files. Now after some days its just not loading the files, the light is flashing though. It throws the message that the drive needs to be formatted but that process will erase all my data. I have all of my 20 years of professional and personal data on it. I live in a small town in Mississippi and not sure where to send it for data recovery. I would like to send it to you OR any service center you can advise me. I appreciate your help with this. Thanks, Tripty
Same issue light is blinking but it does not show anything on 'This PC' folder. It only shows in the Minipartition Tool software but that too 0 bytes, offline, and cannot initialise it.....probably mechanical damage....
external drives are for backup only, not personal use, the only other way is to take it to a professional that has a clean room and maybe they can try to swap the plates from the inside to another identical hard drive. But as he said, that may only work with older hard drives, the new ones, it may not even allow you to read the plates. But doesn't hurt to try. Good luck.
first off i have no idea what im doing ok so my question is, see when you take the mother board off the wd hard drive is that the actually hard drive fully intact and will the ps4 500gb hard drive work with the wd passport mother board ? i want to use the 2tb wd hard drive on my ps4 and put the 500gb hard drive from the ps4 in to the wd cover will this work ?
Just ran into this problem with My Passport Essential SE 1tb my laptop can't read it but it works fine on my Xbox one I can watch the movies that I have in it. Can you please help me by explaining to me why this is happing?
@Sourav When this video was posted on November 7th 2017, the credit card had an expiry date of November 2018....so the card was still usable at the time the video was posted. Yikes!!!!
I have WD passport ultra witch PC can not see some times. When I can open a file there is no data. Do you think this can be fixed.I have had someone look at it but it did not show up on his PC. Thank you Hugh
Hi, I have a WD My Passport Ultra 2TB which is not functioning anymore. Very very rarely it mounts on my Mac, however very unstable. I can see that all files are there, but when I try to copy files from it, the process freezes. In cases it doesn't mount, the sound when it is connected sounds quite normal, but after a while I hear a klick and it stops rotating. What can this be? I would like to try to replace the controller board. Can this possibly work? Can I buy a 1TB Version of this drive and detach the board or does it have a different board?
Hi I'm not an expert but I was interested. The subject is not so simple. Why? Because the disk platters and heads must be compatible with electronics. I mean. You have the head calibrations saved on the electronics. You can try but there is no guarantee that it will work. But I must say that 20 years ago when I had a 40GB drive, the electronics burned out and I bought it and the drive will work.
Second video please God bless you for this repair I will pay you I have a my book 3tb external hard drive obviously I took it out with the 3.5 inch disc and the PCB attached to that has malfunctions of course . THE DISK has memories of my brother that has passed away four years ago and very important to my family thank you
These HD Passport Drives are the worst external drives I have ever bought, will NEVER buy another one.
Yes, because they don’t have a sata connector?
Seagate are worse
I know 8 seagate drives that all failed. 3 of these was mine. I always treat my hard drives like a baby, i don't move my laptop/external drive when is running and never dropped.
I never had any kind of problem with WD.
i have this very same drive..i had it since 2013 till present day and it still works fine...even though i dropped it a couple of times it’s still very dependable
wildwalkeruk it sounds like u had a bad experience with wd hard drives what brand and make do you suggest???????????
@@wendellhanley6210 I use the Samsung ones mostly. It's not the WD brand I had an issue with, it was the contstruction. Most USB drives are still SATA, so you can take them out of the USB caddy, and still put them in your PC to recover files. These WD Passport drives have the USB directly on the drive, no SATA interface. A lot of the time now I just buy a 2.5" drive, and then buy a caddy from eBay and make my own. It makes warranty claims and basic data recovery simpler.
How unfortunate they're soldering that usb3 port to the hdd. I was hoping to crack it open and toss it in a laptop. FAIL lol. Thank you for video. Saved me pullin the rubber pads looking for non-existent screws.
Had a question what are the other two type of connections on each side of the port you fixed?
Thanks, this was hepfull and timesaving.
Could you please put a link to the second part? I can't find it in your channel.
Thank you, Gru!
When can we see part two please?
Where is the 2nd Video, Part 2?
Do they make a cable for those 12 gold pins to remove my files?
It is called a cold solder joint when the soldering iron did not heat the solder to a high enough temperature.
can you show us the next video of how you will recover the data after that?
Hi, I was wondering how much you would charge for a fix like this? MY drive has a similar issue I think, wher it begins to blink when I press down the cable, my local shop was going to charge 350€. I don't think I'm willing to pay for that. If that would seem reasonable to you , maybe I'lll have to accept the fact that all my stuff is lost.
Hey, how do you know what drive can have their PCb board replaced?
My Essential is new and working fine but I noticed a strange noise inside when I shake it. When I opened the upper case I noticed it comes from little plastic "bulb" for LED light (can bee seen in your vid) which is loose. It seams its not screwed but attached to the board with pins. Should I worry about this since I cannot return the disk to the store and say "Hey I opened the disk and saw the little plastic is loose"?
finally I get it fixed by changing the cable!!!!!! holy moly. I almost lost tons of memories inside my HDD. another cable from an identical wd brand would be the hero!! please try guys
Hi there, that is great news, happy for you!! Did your WD Elements made a quicky noice as well or was it only no connection?
I like to see it fixed
Parden me coz i am a noob, but thats the reason why i am asking this question.
I have heard that we need a torsion screwdriver for hard drive platter to screw it back or else any extra or less twist on the screw might cause the hard drive to not respond.
Is the case same for the controller board.
If i get a working donor and swap the board are any drivers needed or would it work straight away?
mine both hdd opening wont. both inside xp have. recent 4 year since open cant im.
Can you tell me if I can change the card you have removed and replace it with an standard one? Thanks
What are the copper pins that a located beside the usb port? is that where i can hook up to retrieve the data?
Hey! Where ls the part 2? Thank you!
ty for the info
i have a very similar problem, do you think i can just use an adapter to bypass the usb?
I have the usb broken from the board. is there a way to fix it. or is the a way to buy another connector and fix unto the other pins
Next video? Where can I find part 2
I have almost the same identical hard drive. When i plug it in, the computer recognizes that a hard drive has been plugged in but i don't have anywhere to access the drive. In disk management, i try to initiate it and it wont let me. What if one bought a duplicate brand new drive and just switched the new board onto the old drive?
How to fix hard drive with just local disk D showing on my computer? And if i double or right click it, it does not respond but instead it makes the windows tab not responding.
i have am old retro ibm travelstar from an old retro ibm thinkpad with windows 98, but, i accidentally put a torx screw on the sircuit board and it died, it has somewhere a short, but i do not know where, can i replace the circuit board with an other simillar one?
Do you fix external drives? I dropped mine and I can’t get it to open any data
Where is Part 2?
Hi.i dropped my 2TB WD External.it was partitioned but when I connect it only one drive appears.would formatting it make it work?all 2TB I mean.
find your video very interesting, I have a hard drive of the same brand and it has not worked for me since yesterday, I thought it could be for something internal and my question is what type of screwdriver and if possible, tell me where you bought it from?
You can get it from any computer hardware shop, there are kits which have up-to 7-20 different tools depends on the kit
Amazon or Ebay for a cheap but decent mini tool set.
So you can't use this drive in a laptop as a SATA it appears
i know right? such a garbage external drive.
the proprietory port in my hard drive is broken i want to extract data
Could you add a link to your business website to the description possibly? I have no where to go that I know of, and need a rom chip moved from a hard drive connector board to a replacement connector board, so I can access all my family videos that are lost hopefully not forever! Im in the USA
Hey speaker, where is second video?
This guy: "If you do not know what kind of tools I am using, don't touch the inside of this thing, please just send it to someone who knows what they are doing,"
Me just seconds before: "What kind of screwdriver is that?" *sitting on the floor at 2 am trying to fix my dad's external hard drive I just dropped and opened with a driver's license*
hahaha
Where is part 2 of this video?
Thank you for an overview of this. My physical connector is weak. I have to hold the cable to get the power connection to work. Its probably loose after years of wear on it. I was kinda hoping there would be a spare SATA connection on this board I could use as a 1 off transfer to get data off of it.
Make your physical connector STRONG!
What is the port between the Micro USB and LED? Does it help recover data if I lose Micro USB, if so how?
I really just stopped by to get an idea of how to get into my old school passport (which is actually quite older that this model) works fine, but needs more capacity. Been trolling "best buy people" for 20 years.
Thanks
what screwdrivers do I need to open it ?
How to use it as an internal hard drive???
Just because you don't see damage from not using ESD protection, doesn't mean you don't cause latent damage that can fail later. I recommend always using ESD protection when handling a customer's product.
The difference I have seen between Western Digital and Seagate is Seagate has an USB to SATA adapter. My drive was fine but the adapter was bad. I plugged it it to SATA and it read fine.
Eli hammers&Kimberry ACE Wallglue
i do have a question. Can you not purchase a new board for the Hard drive and recover the data? i was thinking if i had 2 identical drives, 1 working and 1 not, you could change out boards or platters to recover any data on the one not working. just wondering?
You need to transplant bios / encoder chip.
what type of harddisk is this?
Where's the Part 2?
What is your business so I can send you my harddrive to repair?
I have 2 seagate hd 250GB and 320GB, both of them are used but the 320GB hard drive is not working and the problem is with the circuit, I swap it and now is working but is showing me, in disk management that is not allocated or initialized. Can I just initialized without losing any data?
so many fails here and no part two?
thanks
AND NEED TO BUY NEW ONE
Hi Sir
I have an external hard drive "Samsung M3 2 TB USB 3.0/2.0 external hard drive 2.5". It fell off and hasn't worked since.
If I connect it to the computer it is detected but I cannot see the data inside.
Is there any way to recover data?
Many Thanks
where is the second part? cant find
I also have mine (HDD WD Elements), its port has got out I try to push in but now it cant work. Please can you assist me?
That was a hell of a long ways to go for a whole Lotta nothing.
My same HDD is fine. It detects on PC but doesn't know why it does not show. My friend once connect a connector of this external hard drive to it and worked perfectly without making any sound of buzz or clicking !! What could be the solution to it. And what connector to use to connect to the pc. Please guide/help.
if the problem in the ports, and since WD fuse ports to Boards, is it possible to use other boeard from fine hard drive?
Probably yes if is the same hard drive model and capacity
hi my touro hard drive dont show up my video files which i recorded on a sony smart tv so was wondering can anyone help me out thanks it did work before but now its say no files to show.
can u show while released & install main controller ic ?
So the passport has no way to fix otherwise .. bcuz it doesn’t have a sata bridge correct
I have one of these that does not show up or light up wgen hooked up to pc how. Can i get a replacement board for it if not what can i do to get access to my files ?
I have similar problem witht my WD external hard drive, the connector broke off andthe actual connections were disconnected. Is it posible to hardwire the connections in order to be able to use the hard drive?
Arturo Ovalles Yes, I can do it for you for small fee
What happened to PART 2 BRO?
my wd passport hard drive is connect but i send file is slow how to fix
Can you recover the data from a portable drive that when plugged in the computer doesn’t recognize it
without taking part off-as too hard for myself-im disabled-arms not workable--how do i get right enclosure just to put in?as looked everywhere-and my other enclosures wont fit it as they are level-but this has the connecter part stuck out,,anyone help plx
Was part 2 for this ever made?
No
Can i bring my drive to you to fix for me? if yes where can i find you? i am in Ghana
I have the same problem with WD elements portable 4TB. Please give me the information of the second part. I can't to find it. Thanks.
Where is part 2???
my external hard drive showing unallocated...its moving but cannot appear in computer. pls help..its segate
Hello Dear,
I have an HDD model WD3200BPVT- 320 GB and since last week is not working properly
As soon I torn my laptop on it making one time clicking one time noise.
When I using as external USB to my laptop it is asking for initialise Disk, when I want to initialise this message is appearing:
Virtual Disk Manager
Data error (Cyclic redundancy check).
I tried all most all data recovery software for partition recovery and files recovery but not detecting after 10 hour scan
Please let me know what the problem is and what is the solution
Regards
Fayad Kateb
if I want to make it internal what should I do?
If it won’t work, is it possible to recover the data somehow? Thank you
hii.. I have a WD Element 2TB hard disk with me, it is not working after it fall down from my hand. I didn't opened the hard disk yet. I checked the board but didn't found any physical damage to the board. How can I recover the data from my drive...??
You didn't have a part two of this video so I'm assuming you haven't fixed this problem.
Hi Abraham, so I've got an external WD Passport (WDBY8L0020BBK-01) 2 TB kind of the same drive and it makes an single beep noise when I connect it about every 6th second, it does not show on the computer and the light is flashing. It happend after a minor drop. After your DIY Video 2 with beeping noise it seems like the head is stuck, no cracking noises. I live in a part of the world where both competence and service sucks and it's expensive. Is there possible for an amateur like me too release the head safely in a drive like this. There are a whole life of data in pics and video on it. Extremly valuble to me. I actually would like to send it too you for recovery.Thanks for helpful videos👍 -Dan-
This is exactly my problem rn. Did you fix it?
I have same looking hard disk !! But I am unable to access the data in it. It detects, shows also but bar ( how much data in there) does not show. There is no clicking or any similar sound
so one of my ports were damaged when it was dropped, when you showed yours in the video it is the bottom left one. I have no clue on how to fix it so uh yeaaaa...
I hate to say this but man that credit card can be read through the number recesses and the CCV is right there...... Not sure the purpose of it in the video but might want to pull it down....
hi, i am seeing this video as my 1 tb external is showing data structure corrupted and unreadable when connected to desktop today. few days back it was working fine. my query is can we converst such external into sata ?
Can't I just swap the metal memory disc drive onto a brand new ext drive of same make and model? Remove the brand new metal disc and install my old one in it's place, now I have a brand new disc drive with my older memory disc. Can't that work?
Hard disk making sound what the problem n data not reading
Vaishali More www.ebay.co.uk/itm/172884012634
Hi Abraham,
I've an external WD Passport Ultra similar to the one in your video. I have had it for easily 7+ years without any problems. It dropped the other day. I conneted it immediately to my PC and it loaded the files. Now after some days its just not loading the files, the light is flashing though. It throws the message that the drive needs to be formatted but that process will erase all my data. I have all of my 20 years of professional and personal data on it. I live in a small town in Mississippi and not sure where to send it for data recovery. I would like to send it to you OR any service center you can advise me. I appreciate your help with this. Thanks, Tripty
Same issue light is blinking but it does not show anything on 'This PC' folder. It only shows in the Minipartition Tool software but that too 0 bytes, offline, and cannot initialise it.....probably mechanical damage....
external drives are for backup only, not personal use, the only other way is to take it to a professional that has a clean room and maybe they can try to swap the plates from the inside to another identical hard drive. But as he said, that may only work with older hard drives, the new ones, it may not even allow you to read the plates. But doesn't hurt to try. Good luck.
How are you doing? Did you find a solution?
first off i have no idea what im doing ok so my question is, see when you take the mother board off the wd hard drive is that the actually hard drive fully intact and will the ps4 500gb hard drive work with the wd passport mother board ? i want to use the 2tb wd hard drive on my ps4 and put the 500gb hard drive from the ps4 in to the wd cover will this work ?
nope
Just ran into this problem with My Passport Essential SE 1tb my laptop can't read it but it works fine on my Xbox one I can watch the movies that I have in it. Can you please help me by explaining to me why this is happing?
The13thPhantom
Maybe is Problem on your usb port on laptop
How can I send my unit to you for repair? Passport Ultra not registering to computer. Has lots of files and data.
www.ebay.co.uk/itm/172884012634
What size is the swrew driver
Dude! You have your credit card, name, expiration date and CVV number on your card exposed lol.
@Sourav When this video was posted on November 7th 2017, the credit card had an expiry date of November 2018....so the card was still usable at the time the video was posted. Yikes!!!!
I have WD passport ultra witch PC can not see some times. When I can open a file there is no data. Do you think this can be fixed.I have had someone look at it but it did not show up on his PC. Thank you Hugh
2nd part please!!!
Mine can't access due to i/o error, how to fix, thanks
So how do I recover the data?
Hi, I have a WD My Passport Ultra 2TB which is not functioning anymore. Very very rarely it mounts on my Mac, however very unstable. I can see that all files are there, but when I try to copy files from it, the process freezes. In cases it doesn't mount, the sound when it is connected sounds quite normal, but after a while I hear a klick and it stops rotating. What can this be? I would like to try to replace the controller board. Can this possibly work? Can I buy a 1TB Version of this drive and detach the board or does it have a different board?
Hi I'm not an expert but I was interested. The subject is not so simple. Why? Because the disk platters and heads must be compatible with electronics. I mean. You have the head calibrations saved on the electronics. You can try but there is no guarantee that it will work. But I must say that 20 years ago when I had a 40GB drive, the electronics burned out and I bought it and the drive will work.
Thank you for your recommendation. I also recommend a software to try. If you cannot recover, you can try Bitwar Data Recovery
何阳阳 physical damage