“Disc replacement program” when i saw that i assumed it was a program that replaces your scratched and damaged CDs, DVDs and Blu rays for new copies. and thought… FINALLY! 😃 Then i was let down😢
You got the poster for the Donnie Darko Arrow release hanging off your wall. Plenty of people had issue getting their corrected discs from Arrow for that very release. Generally I agree with you, if they're going to fix their mistake it shouldn't be a big deal. But there's been instances of companies making customers jump through hoops to verify purchases and get their corrected discs. That leaves a bad taste in people's mouths and the prospect of having to have a back and forth with customer service over something that realistically shouldn't have even been an issue is going to have people bothered.
People gotta complain. After speaking to the director about the care Second Sight put into this, I’m just excited that it’s happening. It’s about the movie.
“Disc replacement program” when i saw that i assumed it was a program that replaces your scratched and damaged CDs, DVDs and Blu rays for new copies. and thought… FINALLY! 😃 Then i was let down😢
You got the poster for the Donnie Darko Arrow release hanging off your wall. Plenty of people had issue getting their corrected discs from Arrow for that very release. Generally I agree with you, if they're going to fix their mistake it shouldn't be a big deal. But there's been instances of companies making customers jump through hoops to verify purchases and get their corrected discs. That leaves a bad taste in people's mouths and the prospect of having to have a back and forth with customer service over something that realistically shouldn't have even been an issue is going to have people bothered.
Hey i appreciate the feedback. Can you go into more detail about what hoops people have had to go through outside of just providing proof of purchase?
People gotta complain. After speaking to the director about the care Second Sight put into this, I’m just excited that it’s happening. It’s about the movie.
Haters gonna hate I guess ahah. Thanks for watching my friend.