[CORRECTION] You can indeed resize SwiftKey to cover the entirety of the lower screen when using the device in mini-laptop mode. Thanks to Matthew Lemmers for the info! MrMobile regrets the error.
Honestly, I love the form factor with 2 screens instead of a single foldable screen. A better software like a Pixel and the removal of the camera bump to allow it to fold completely flat will definitely put this in my radar.
I will always wish LG didn't die because the ability to slap on a second screen when you need it sounds so appealing. Maybe another company will pick up where they left off.
Unfortunately the second screen case solution is the worst of both worlds. I rocked a v50 for a while, now on the fold 3 and the single large screen is far better. The duo seems like a good middle ground though
the lg v60 is my daily phone and I honestly am going to be so sad when I have to buy a new phone eventually because no has made a phone with as many features. such a great phone
The LG V60 unfortunately had a very serious design flaw which resulted in the phone's USB-C port (maybe the case connector too) completely failing. I've met two people that owned V60s with the screen case, both of them had to get the phone replaced and then had it start happening again. Should mention same thing for me. Taking it in and out of the case just put a lot of strain on the USB-c connector, and considering how bulky it was it was something you wanted to do often.
Duo 1 owner here and it has completely replaced my laptop for travel and cafe computing. I still carry a pixel as my pocket communicator/camera/wallet but man oh man, Microsoft is SO close to getting it right that I'm tempted to pick up the duo 2 once the software/price hit a mythical magic point in the next year.
I guess it ultimately depends on what you need to do with it. But for me i cannot see a Duo 2 replacing my go-to travel laptop for travel (i travel a lot within the EU for 2-3 days every other week) & cafe computing. Which is the surface go 2 (maxed out version) which fits in the smallest bag I have, a 5 liter peak design. With plenty of space to boot for my camera (X100V) and a 500ml water bottle, plus some other small daily accesories. The biggest thing what i do with mobile computing is typing. Lots of typing, and yes i do need 2 windows to cross reference information. But that's still do-able on a 10,5 inch screen with the scaling set to 125 or 100%. The keyboard with OS level keyboard shortcuts will make this much faster than me doing that on a Duo 1 or 2 even with a keyboard. I've tried using mobile keyboards before like the microsoft fold keyboard (nice design, wish they would iterate more on it to remove the gap) with mobile phones for typing but it's just too slow when going cross-apps continously.
did the software improvements for the Duo 2 also come to the original Duo? The idea of purchasing the original, which is being sold for about $200-300 used, has been bouncing around in my head for the past few months
@@Gilamath. I have a 2nd hand Surface Duo 1 and it did significantly benefit from the fabled Android 10 update that finally hit. It's still not great, but it's a lot better
@vTJArie11 I mean, I'm BROKE and the fire sales of the SD1 is the only reason I even have it. I've handled the fold 3 and just didn't feel the magic. Also been wary of Samsung's one ui while Microsoft's launcher is much more vanilla. Honestly Michael showcased it best in his review, playing a game on the bottom screen while a video plays on top like a magic Nintendo DS is just so sublime. It's great for productivity, great for entertainment, it just suits me I guess.
My least favorite aspect of this phone is the camera. I absolutely hate the camera bump on the Duo 2 because it ruined the gorgeous sleekness of the first Duo. If Microsoft could figure out a way to maintain the camera quality but also have the back be flat, it’d be the best of both worlds.
@@Josh-oc7ib I mean, the cameras aren't great. But on the Duo 1 it was literally just the selfie camera. This is a big step up. But still, might just be better to commit to a terrible camera to keep the nice form factor?
I mean they could just sell two versions of the phone, one with the camera bump and one without. Also phones used to be able to kick out decent photos without massive camera bumps, what happened to that tech? Because to my eye, all the Duo 2 samples I saw were worse than samples from the Pixel 4.
I picked one up last week after it dropped to $999, I love it so far. I have had zero bugs and the battery has been solid. The OS as of April 25th has been like butter. No issues!
Hi, I consider to buy DUO 2, may I a question? Is it possible to accept a call with closed surface duo 2? and make a speech? or do I have to talk with the opened surface? How long it has endurance of the battery with normal use? Thanks Stepan
I genuinely hope MS takes in the feedback YOU give them. I really want them to stay in the dual screen game, refine it, polish it, and some day come in with the most refined [ two screen ] foldable phone experience in the near future.
@@rakada I wonder in what world do you live in? Most of the problems listed in this video are not even in Microsofts control. Just like when Windows phone was a thing and big app developers would not support them. Maybe petition precious Google and others to play ball better so that innovation can prosper. Beside that, a company needs to make money to continue R&D and get practical feedback from real usage.
Picked up the duo 1 from eBay for $350 and absolutely love it as a secondary device to use during long commutes on the metro or in a Cafe. It cannot serve as my only device, but I adore it nonetheless
Wow, I'm actually pretty impressed with the improvements. I went with the Fold because I didn't feel comfortable buying a Surface Duo 2 and hoping Microsoft would fix it later down the line, and seeing the fate of the original Duo only backed up that idea. But I'm happy to see Microsoft has made efforts to turn the Duo 2 into a much better device. I hope they continue with a successor with this form factor and knock it out of the park on day 1 with the (hopefully) eventual Duo 3.
3 is their magic number but I feel for this case, SD4 is where the vision will finally come to life..Android 12L will likely change too many things and MS they will have to rework many aspects so I am hoping SD4 will finally be there.
It's almost December 2023 and I own the original duo and I absolutely love it! 12L fixed a bunch. Works great for me. Got it for $214 new unlocked and maybe one of the best purchases I've made.
I felt this way when the original Duo launched, had it confirmed when my boss bought one, and still have it confirmed here: the Surface Duo is an amazing platform for people who don't mind carrying purpose built items for things smartphones can do competently. If you have a point n shoot camera you already like, have worn smart watches since the original Pebble, so on and so on and refuse to compromise, then the Duo is a good buy because it is all the phone that person needs and (almost) nothing they don't (screw the Duo 2's camera plateau)
Yeah I feel like 70% of users overpaying for a phone with a better camera would be better served by a mid-tier point and shoot. You really only need a great camera in your phone if you need to be able to stream or upload stuff right away.
As one of the literally dozens of us, the Surface Duo makes a lot more sense when you look at it as a folding tablet. Yes, it is terrible as a phone, yes, it's terrible as a camera (but my Surface Duo folds flat, suck it late Duo adopters), but as a folding eBook, as a one app on one screen and one on the other, it's absolutely brilliant. When I was a kid, I always wanted the book that Penny from Inspector Gadget had, and now I have one. Also, my iPad Mini used to travel everywhere with me, and I haven't used it since I got the Duo. It is essentially the ideal "work" phone, the backup to the personal phone (which does the actual photos). Now, if I could just get the Surface Duo to decide that I still have it completely open without having to close it and reopen it again! It's not that frequent, but still annoying.
Man ! I love your reference of Penny's book from Inspector gadget; i had the exact same brainwave when I 1st saw the Duo. And i fully agree with your statement as havin the Duo as a focused work-phone. Even now, with the Duo 2 being released. I'm looking at the Duo 1 (sleek, no camera bump design that closes like a pocket notebook) to put the Microsoft launcher on, and just use it as my work phone. Cause then i can do a teams meeting on one screen, and have my e-mail etc. open or a reference on the other screen. And use it as an e-book when i`m commuting. I can imagine comic books would especially look cool with the 2-page format. I already separate my work and private life cause i have 2 phones (Samsung for work, provided by work and A Sony xperia I MK 2 for private, which has the camera and media chops with its 4K 21:9 screen) so it's best hardware for each scenario if I use the Duo for work. So I think I will actually buy a Duo 1. But what has me worried is all the reports I see of broken USB-C connectors, that the plastic of the frame near the connector literally breaks off and that sometimes causes a tear that goes all the way up. Have you experienced this ?
I was torn between the duo 2 and the fold 3, ended up with the fold 3 because I trust Samsungs software more. But when duo 3 comes out I'll definitely be considering the switch
It really depends on what you're looking for. Duo and Fold are only competitors in the "gimmick" department. In the real world they're used for different things. So are you primarily looking to multi task and be productive or are you looking to consume content on a large screen that fits in your pocket? Answer that and you know which one is for you.
@@Ronnet Im a media junkie so I went with LG Wing, great screen with second screen and still pocketable. Plus I snagged a floor model good_as_new for only $180.
I got mine six months ago. I can attest that it has gotten better, much better. I had a hard time with it at first, considering going back to the old phone. But, when I started using it as my work phone, it began to shine. I can't imagine using it for anything else for work. When I go into a meeting, I like that I can take notes, access documents, show presentations, and use Teams or Zoom without any issue. It is the mid point between a laptop and a phone. After I paired it with a watch, it got even better. Now I don't have to open the phone. I recommend the Duo for work. I can't recommend it for non-work-related workflows or scenarios. If you, like me, prefer writing your notes instead of typing, get this the slim pen. My next step it to pair a keyboard and mouse to it. I'm just curious how far I can push it. Great video @MrMobile!
Thank you MrMobile for the updated review. I love my original Surface Duo and sometimes consider the Duo 2. A price drop of the Duo 2 is the best recommendation. I still love the form factor of the original Duo, due to it not having the camera hump. I get around the camera issues by using peripheral cameras like the SJCAM C100+ or the HTC RE. I'm sure there are several higher quality cameras out there that can be used the same way. If they make a Duo 3, I'd love to see them get rid of the camera hump (even if it means replacing it with the same camera used on the inside for selfies. There is a market for this device and it's not all about the camera.
I've been wanting a tablet the size of an iPad Mini for some time now. I hope by the third iteration, Microsoft finally gets it. I'll probably never get it at its launch price though, maybe when it goes on sale. I think this could really be a useful tool for me. The novelty of having two screens can really benefit me, not to mention the emulation possibilities.
Glad to see it's improving. I got the Surface Duo one as I had visions of working around the known issues with the first Duo and then it selling me on the Duo2. Instead the experience burnt me. Even at $450, all the issues with the first Duo made me feel ripped off. I ended up selling it for $50 less than I bought it for (I unlocked it, which helped.) Frankly, the form factor just didn't work for me. For all the times that it worked well (at work, etc), it was incredibly frustrating just due to the nature of the form factor. Wanting to quickly use it one-handed, it just doesn't play nice. Doing finger yoga to open it up into one screen mode while worrying about dropping it onto the pavement below was just one example of a time when I cursed the dual screens. Then just the horrific number of software bugs that would make driving with Google Maps navigating dangerous, etc etc. Just the cherry on top. Anyway, glad that Duo 2 has improved, for those that the form factor works for. There's a lot riding on the Duo 3 - as people pointed out, 3 was the first Surface Pro that actually really was mainstream ready.
this old grandad has 1st generation it's had many updates especially android 12L it's a quality 👌 👏 👍sadly much underrated superior marvellous fantastic reliable DESIGN 👏 product way far superior that Samsung hybrid fold heavy brick yunk am not going back to same old apple 😢 flogged as relaunched brand new rubbish.
The "sequel" isn't the only one that got better. The original Duo is also "good now"... And very affordable. I got it and I love it. If you want a cheap duel screen phone, go with the original.
i got my original surface duo at launch and the battery just conked out. out of warranty and not worth it to replace otherwise. I'll miss two screens but its easier to deal with a normal phone I guess
Really appreciate the revisit review! It's rare to see this type of thoughtful review - as a product continues to evolve after it's initial launch - well done! As a Duo owner (first the Duo 1, now the Duo 2) I understand the bugs and issues that this device presents. I think the reason this is such a better device than others on the market is it's targeted market. We live in a world where personal use cases are the dominate framework for evaluating devices (phones), and frankly, that often seems like lazy journalism, to me. I use this device for business use, and I believe it's the best way to evaluate the Surface Duo 2. The specs and the camera are adjacent features for me. My use cases are business focused and as you pointed out, multiple examples of launching 2 apps at the same time, is a productivity win. I can have a Zoom call on one side and Evernote or oneNote on the other, using the Slim Pen to take notes. Also, the simple act of copying from one app or doc, or website and pasting it into the open app on the other screen, is awesome! As a business device, I find the continuous improvements helpful to get more and more value out of the Duo 2. It's not perfect, but it's good enough and getting better. As for price of the device, I agree if you are comparing it to other smartphones at the price point, it doesn't match up with consumer focused use cases, but it blows them away from a business use case perspective. Corporate IT/sourcing organizations are used to paying a premium for "business" versions of tech.
I never jumped to the Duo 2, specifically because of the camera bump. But men, the line about coming back? I felt it right in the heart. Every time I've sold a Duo (cause it sucks), I just wanted it back! Now I'm at my 5th Duo, alongside my iPhone 13 Pro. The feeling I get just by touching and opening the Duo is just so unique and charming
Whenever I see a Surface Duo (or any productivity device) I always find myself lusting after it. I hope that as foldables like the Samsung fold get more popular as an alternative to a tablet that OS developers will iron out those problems.
I have the fold 3 and it's an amazing phone u dont have to wait.....iv watched nearly every review of it, but you can only be the judge once you have it in your hands
My wish list for Surface Duo 3: - Stylus docked into the device via Galaxy Note(without adding bulk). - Outside screen for quick notification reads. - Eliminate camera bump so when folded outward the device is flush, comfortable to hold(Idc about camera quality) - Standard spec upgrades.
Seriously, the camera bump is so terrible looking. I had a Duo 1 and was excited for the Duo 2, and was really upset to see the camera bump. Part of what made the Duo 1 so appealing was its incredibly slick and sleek form factor, which is just ruined by the camera.
@@bigsoda yeah that sleekness in the 1st Duo was almost a selling point alone for me. They have to fix it, but they're really missing out on not including an ejectable stylus. It would give this an edge over the Galaxy Fold.
I have an LG V50s with the dual screen case, and it can do most of what the Duo 2 can, but I can just pop it out of the case and have a normal candybar phone. It also has a headphone jack, expandable memory _much_ cheaper and I'm not expert on cameras, but I never had a complaint of the one on this phone. I would not exchange my LG for a Duo, I think LG had the best idea on how to make a dual-screen / foldable phone here, they just didn't have the time to perfect the formula. I imagine a world where I can just buy a second screen case for _any_ phone and have a foldable or mini-laptop that way.
Og Duo and Duo ² owner here. This device is by far the most interesting and useful utility device I have owned since my BlackBerry Classic. The Your Phone app on windows give me the functionality I had with the BlackBerry windows app. I opt for Gboard out of the box because I still do a lot of speech to text and swift is unusable. Also, I don't care to have the best camera. Sure, this phone has some imperfections, but so does every sports car. Edit: the width of the screens is much more useable and I don't want to ever go back to a skinny slab.
You're the best on youtube! I love your affinity for companies to do something different. It's what pushes the envelope and makes innovation happen. Thanks for all the great content!
Having two separate screens is the key to truly mobile productivity. A foldable is nowhere near offering that. Barely care about folding over when on the phone as I typically use speaker or BT. Copying from one screen to another is priceless. It really keeps getting better, mostly from videos like yours. Thank you for doing this. I've had the Duo & Duo2 since launch.
Man this makes me want to jump Apple ship more than ever before. That Duo 2 looked great at launch - but those updates make it look more incredible than ever
This is an awesome, real and truthful followup. I have the Duo 2 and I used it a good 2 months before becoming tempted by the S22 Ultra if not for the camera alone. On my Duo 2, I also had a lot of frustrating quirks and the camera just isn't reliable enough for me and it is horrible in the dark and video isn't great. But that said, this phone is in my bag and every now and then, I am tempted to pop my SIM back into it. I loved the functionality of the 2 screens, it has made some marked improvement and I loved the notetaking abilities. The Duo2 is the "Almost Phone" for me.
I was honestly about to consider this, because one of my main reasons for switching from iOS to Android was split screen and multiwindow apps. The bugs, the under optimized Android, the lack luster UI, and the poor camera don't justify the price. I can compromise on the camera, but other bugs keep pushing me away
i feel if they made a surface pro in this size with android i'd actually buy it, as in exactly a surface pro but smaller i also don't see why all these foldables have to be unsymmetrical they don't have to be just get rid of those curved corners
@Laxman Dhotre bruh have you seen the 10X builds? it's buggy, incomplete and especially the Windows x86 app emulator is a horrible mess. at first, they decided to quit the emulator thing and make it a chromebook competitor, then they decided to cancel the entire thing. thats why i said microsoft being microsoft.
I have a Duo 1. I briefly used a friend's 2, then got back to the 1 with no regrets. The updates in Q1/Q2 2022 did a good job. I'm no gamer, no photographer, I just want the productivity of 2 screens, and/or screen+keyboard in laptop mode. My ideal Duo? A thinner, nearly invisible central gap, a non-protruding camera, dual boot (Windows on ARM with easy desktop mode: external screen/keyboard/mouse + charging in one simple dock). Then you have a killer.
You can adjust the keyboard on the Duo, I'm shocked you haven't figured that out. You have to go into the keyboard resize option, and you can drag the keyboard down to the bottom and then change the height of it.
I'm aware of that. It pulls the function row from the hinge, but doesn't seem to solve the gap problem down below. Would love to be wrong about this; what am I missing?
When you go to resize the keyboard, the four arrow key in the middle. You have to press and pull it down to the bottom of the screen. It'll bring the space button to the bottom. Then you can pull the height up to the hinge (at least that's how the Duo 1 works) not sure if the curved hinge changes that.
@@oneminutewonder77 Update: confirmed, you're right! I guess I spent too long with Gboard and got used to not being able to adjust it. Thanks for the feedback; will pin a correction!
I own a surface duo 1, and honestly, with android 12l, and using the hack of downloading the camera app of a google pixel phone (which dramatically increases the quality to a very surprising and good level), I personally believe that the Surface Duo 1 has earned the price point of around 1000, yet it still has been completely lowered to 400 for brand new, which is the biggest steal I have ever seen
FACTS... I have a white Surface Duo 2 and a silver Fold 3 and I much rather have the Duo than the Fold... the only reason I carry the Fold more is because the Duo 2 is more rare and if I damage it or lose it, it's harder to find another one.
I can not believe the timing of this video....got a great deal on the Surface Duo 2 but have been debating for the past week to keep it or return it for Z Fold 3 or S22 Ultra. Long time fan of yours from Pocketnow days. Appreciate your work and always look forward to your views on the various products and all other video concepts produced. You are one of the best.
I enjoyed your review of the Duo 2. I thought I'd give you my thoughts on the original Duo, now that we have seen so many improvements via updates. I have been viewing a lot of TH-cam reviews of the Surface Duo and have found that the people who are making negative comments about it's performance and specs are probably people who shouldn't be using a device like this anyway. That being said, I have been using the original Surface Duo for about twelve months now and I love it. Here's my thougts on the Surface Duo... 1. The Surface Duo isn't a camera. It does have a "webcam" on it that is great for Zoom calls, as you can angle the screen for perfect viewing. It can also be used to take pictures of things like business receipts, images for presentations, scanning documents, etc. As a business person, which is who this device is made for, I don't need a camera to take pictures of family and friends, selfies, or the food that I'm eating at my favorite restaurant. This camera was made for "business" and nothing else! 2. The Surface Duo isn't a video monitor. The Duo has two screens that are intended to help the user become more productive, (completing an expense report on one screen while using a calculator on the other, reviewing your list of e-mails on one screen while reading an individual e-mail on the the other, researching the web on one screen while taking notes on the other, etc.) Other than viewing a short TH-cam video, the Duo's screens are not made for recreational video content or games. If that's what you're looking for, buy a Samsung Fold 3. It's great for things like that! 3. I keep my Duo in "notification mode" all day long. That means that the screens are folded back so that I can see my notifications. This is done with an app called, Always On Amoled. While the phone is sitting by me, I can glance at it and see the time, the day, the date and any messages that I have. I have always wondered why so many people have complained about the Duo not having an outside screen. It does!!! Just open it up at the beginning of the day and close it at the end of the day when you charge it. That is why it's all glass. What difference does it make which glass pane you keep exposed? As you can see, this device is neither a phone nor a camera. It is a replacement for our old Daytimers. Granted, almost all phones can do what our old Daytimers used to do and more. But Microsoft has made it a lot easier to do those things a whole heck-of-a-lot faster, thus making us more productive.
Once the price dropped, I would love to buy one for myself. If Microsoft decides to pursue a Duo 3, I only ask of two things (the more substantial suggestions I had were already discussed in the video): - Remove the camera bump, if they can. I want the phone to fully fold outwards so it can sit flat on my hand. - Make the Duo 3's outer shell matte glass instead of glossy glass, so it wouldn't get smudged with fingerprints, plus it's a nicer feel and gives me a better grip.
I have seen this video submitted by you five times, and it never gets boring. In all honesty, thank you a thousand for this amazing presentation Meshari from Saudi Arabia- Riyadh,
This is top of tops! Microsoft never had the intention of making the surface duo 2 reparable. I just discovered today, that my less than 2 1/2 year old duo 2 is non-repairable, my battery is not lasting like it did, so tried opening a service & repair at Microsoft, and they no longer service the phone!, so I called them and they say they only replace the phones, that they are non serviceable! and that they don't have units anymore! and I ask her so if I wanted a battery replacement how much would have cost me?, and the microsoft lady says since its out of warranty the same as a new phone, but again we don't have stock!. WHAT IS GOING ON WITH THIS COMPANY! so much e-waste and such a loss, ($1700 !) a perfectly working phone, to the trash because they designed this device to not be repairable, you cant even find batteries anywhere!. Please bring this up to the attention of people!
I have had the duo 1 and 2 since launch and since the updates I use this religiously. I have a few bugs here and there but nothing major and if you use the split screen keyboard option it's perfect for typing. I don't have the issues on tapping on one screen and it shows up on the other. As well as usually when I launch a link from a app or page on one side it does open on the free screen. I recommend it only if you need something for multi tasking those things you mentioned pretty much I think with 12l it will tighten up the experience and the duo 2 will really shine
I wholeheartedly agree! It's terrible that android phone/tablet makers sell devices that don't have a clear timetable for software updates and for how many they will get during the lifetime of you owning their product. I feel like Samsung is doing better at this, but Samsung is not the only android phone/tablet maker out there. I think that the next wave of innovation is having the peace-of-mind of owning a device that has promised OS and security support for years to come.
@@ConnorDunhamFilms agreed, imagine the android OS stops getting supported and you just dial-boot to windows. Material never degrade why not the software at that as well.
if you can purchase surface Duo one from swappa for less than $400 it is a major win, with the new software updates the device flies. it's an awesome little pda/tablet thing.
Since windows 11 is arm compatible and phone such as poco f1 can have full feature windows 11, I can't see why Microsoft can't provide a simple way to have windows in it's own arm devices, dual boot with Android maybe, just wild ideas, but not too far fetched and I'm still in love with lumia.
Typing this on a duo 2 and I completely agree with this review with a couple of caveats. The camera, since the last update or two, is launching very fast for me. With regards to quality it's good enough if not great, and if you use Google camera app the quality goes up tremendously in low light. I'm a very happy camper with this device and would not trade it for any device. Im 90% using two apps at the same time and can't see myself going back to a single screen. Not to mention that the pen cover and pen combo makes this the perfect sketchbook /notebook.
I had the Fold 3 but it was so Weird to get used to being a Surface Duo 1 user. That Tiny front screen was annoying and it was so heavy. My biggest complaint was the fact that you can't multitask with Instagram on the Fold 3. I was hoping to trade it for the Surface Duo 2.once the price went down but I lost it being drunk in Las Vegas Lol
Getting the Duo was the first time I was excited about a phone in years. So much that despite getting it on a steep discount, I reached into my pockets and bought the Duo 2 within the month. I can never go back. Can't wait for the Duo 12L.
Love mine. Daily driver since release day and can't put it down. Could never go back to single screen. It's a machine and with the regular updates any bugs are now gone for me. Battery life isn't the best (5.5hrs).
I loved my Duo and I love my Duo 2. It is GREAT for someone like me who works in the IT filed. connecting to switches, scanning, and more, I do not have to take my laptop....just my a USB to console cable if I cannot connect to wifi and my DUO 2. so convenient! Yes, there are some bugs, and I have some issues here and there, but I did on all my smartphones, android and apple alike. But my Duo 2 is a beast. Helps me get my job done.
finally someone understood the main use for this, the main concept: Two screens. The comparison with the foldable one screens always made me sick. This is different category, which I love for multitasking. Yes, the software is the problem, as always.
I recently bought the duo 2 and am enjoying being super productive. This phone is everything the firs duo should have been. No regrets here. Thanks for showing this device some love, Michael.
I'd still rather get a good tablet, or a decent laptop. At that price point, ($1500.00) you can get so much more. And as a phone, nothing it offers competes with a flagship smartphone, considering what it lacks.
I got the OG Duo, sans useless camera bump, for $350, unlocked it from ATT and have been enjoying the recent updates. I just don't use the camera. Great for media consumption, multi-tasking, home automation control (AVR remote/Streaming App) and e-reader duties. I love it, but not if it were much more than $500.
Im always wondering do we really need secondary screen? Can anybody of u tell me how much useful it is for an average user bcoz when i start thinking about its possible use cases i found nothing but more trouble and gimmicks which may not even worth the price.
Just discovered today, that my less than 2 1/2 year old duo 2 is non-repairable, my battery is not lasting like it did, so tried opening a service & repair at Microsoft, and they no longer service the phone!, so I called them and they say they only replace phones, that they are non serviceable! and that they don't have units anymore! and I ask her so if I wanted a battery replacement how much would have cost me, and the lady says since its out of warranty the same as a new phone, but again we don't have stock. WHAT IS GOING ON WITH THIS COMPANY! so much e-waste and such a loss, ($1700 !) a perfectly working phone, to the trash because they designed this device to not be repairable, you cant even find batteries anywhere!. Please bring this up to the attention of people!
Now I really really want one because you sold me with the DS games feature and how good Microsoft apps and Kindle look and the new Android 12 that will make it all even better.
If Apple can do anything like this for iPhone, I’m in. I was so close to the Surface Duo before jumping to iOS for the first time…it’s still not there though, yet still has so much potential.
As a dad, my daughter always play with my phone. And a foldable is quite fragile considering how kids treat phones. I probably will wait for the Duo 3 and get one then. Great video!
I watching this on a Samsung fold 3.......and I'm eyeing up the folded folio set up rather enviously........I like how they went with the hinge and book desgin and didn't try to hid it.
I got both the surface duo 1 and 2, even though I don't use any of them as my primary phone I'm still going to buy the 3rd generation because i see big potential but for some reason Microsoft is not not putting the effort is this device.
"I keep coming back to the Duo 2..." This got me mate. I love watching your reviews. I feel sad just like you, appreciate not only just for the sake of being different, but why being different. Because it's truly good. e.g. Windows Phone was deeply emotional in my heart, so does NOKIA Pureview camera stories, qwerty keyboard dreams and Duo wishes that purhaps never will come true... My wife and I used Duo for 2 months both of us. We ended up return it due to bugs. But what bugs me for not wanting to buy Duo 2 are not only for bugs but also for 3 big troubles: 1 too much bezel (not only asetics but also limited landscape video watching experience) 2 doesnt lay flat on the table any more (not only ugly, but also bad for drawing on table cause right hand side wabble) 3. no qwerty keyboard to make it truly PRODUCTIVITY beast. If only Microsoft buys Planet Computers, maybe we will see the perfect Psion keyboard in Microsoft Trio Pro?
Hi Michael, you have to disable the in app browser in the settings of most apps, then they open in the browser on the other display. Scaryifliteral had a video on that.
I bought a Duo 2 just after launch. The bad is the camera, it's fine, not as bad as the detractors say, but not great. The clam shell design also makes it less convenient (and as a guy who still hates phones not adopting dedicated camera buttons this means I just rarely use it). The trade off is, holy crap Lightroom on two screens is a revelation for my sausage fingers. Also, the large keyboard helps me miss physical keyboards just a little less. What I'm saying is that, as a hobbyist photographer and writer, this phone is closer to replacing my laptop as a mobile workstation than any one I've ever had and that's worth something. Even though not having expandable memory is straight bs.
The Duo 2 has much potential to be a very good daily driver. For me it’s way better than a Fold with a screen fold in the middle that my eyes can never unsee. The Duo’s design needs to be refined and the software needs to have a better friendlier user interface, then it will sell like hot cake.
Please do this for the original duo. You will see massive improvements on this device too. I own an original duo and I love this device. It's changed the way I look at phones now. Good to see people going back to see the duo.
I think good software allowing for two independent devices to "merge" as a duo style device, might encourage enough people to combine their previous and current phone or work and private phones for the user base to support the software ecosystem.
I wish they would have put the Duo 2 in the case of the first Duo. No camera bump and no curved screen edges. These are two non negotiable must-haves for me.
I have the SURFACE DUO 1, and I'm kinda in the niche of wanting a _smartphone successor_ I want a mobile device as powerful as a laptop, where making voice calls and camera is another feature. I love the duo 1, but it's still plagued by android. You mention Microsoft own launcher hit-and-miss whereas non-surface phone with that same launcher has more feature which is very true. But the lack of exclusivity in features is what grind my gears with Surface Duo. I want FULL PC OFFICE 365 on Surface Duo, not android versions.
I so want one of these, but I just don’t see it completely replacing any other device so the price tag is a challenge to get over. And I haaaattte the camera bump, I wish they would just make the damn thing thicker and fill it with battery. Still, I carry an iPad Mini 6 in my pocket much of the time, and often grab my iPhone (Max) too, genuine dual screen sounds amazing.
I know this is not the phone for me. There are too many shortcomings at this price, but I still love the book-like form factor. The original Duo looked so sharp being able to fold flat in both directions. If Microsoft can't make this successful I really hope some company will take this idea and run with it.
First time I've seen this phone. I love it!! I'm not a fan of folding screens but two separate screens just makes sence. It does seem a little big for a pocket though.
The bottom space for SwiftKey keyboard is for the arrow keys, you can enable it from its settings, one of the most useful features ever put on a virtual keyboard... It's fun and easy... Try it! It is the only thing keeping me attached with SwiftKey ❤️
Though its no longer made as LG Mobile no longer exists. I have the V60 Duo and when it comes to productivity two separate screens makes it easy form to do my reports and transpose them to my field notes and back. The Duo 2 will eventually be my next go to for a twin screen device...
Great video - loved the follow-up on the Duo 2. I wish the camera's were definitely better, that's a "make or break" for me. The Duo 2 reminds me of LG and their Dual Screen cases...even as I type this on my V60. I felt like if LG could have just hung in there; just a bit more, and pushed some more updates/ polishing it up - the Dual Screen would have taken off. Like the Duo 2 is starting to now. Anywho, just my thoughts :).
Biggest drawbacks for me is the camera system requiring the phone to be fully open to use, and no selfie cam from what I can tell (please correct if wrong)
I love my Duo 2, warts and all. I feel like this is a more productive foldable than the fold 3 just due to the simplicity of pulling up another app on your other screen. I'm not a big camera user, so the trade-off there is fine, though I understand where folks are coming from when citing poor image quality. Hopefully the surface teams rounds this device out even more, I'm excited for the coming improvements.
I've had a DUO 2 for about a month now, and I find it indispensable for so many reasons. But then...I'm in sales, and I do a lot of work that requires looking at one thing, while working on another. For example, working on a spreadsheet while using data or info from a pdf. I use to have to carry my laptop with me, but now...I would say that conservatively 70% of what I used my laptop for, I can now do with my DUO 2. Is the phone for everyone? No, most definitely not. I would say that the DUO is for people who need a device that will increase their productivity...or at least not impair it. It is NOT a phone for the average person out there, not at all. But for a business oriented user, it is a FANTASTIC tool and definitely well worth looking into.
I'm grateful for this video. Because Mr. Mobile revisited the device, I looked into Show. It has improved significantly with the software updates and it's really cheap now.
I adore my Duo. It does have its problems, like every phone, but it is closer to my ideal device than anything else I've owned. Oh, and it still gets "wow, what is that" comments every day!
I've been looking at the duo as a possible future replacement for my LG V60 since LG mobile no longer exist. These double screen phones are more practical than most people will realize--namely multitasking. Having 2 "windows" open simultaneously is so convenient. I still recall the first time I received a text message while watching youtube. I just broke out and smiled lol. TH-cam kept playing while I was able to respond to text without skipping a beat.
I just upgraded from an LG V20 to the Fold 4. Dou 2 wins on functionality but its fit, finish and size seems more like a foldable tablet than a foldable phone.
I went from a note 9 to the Suface Duo 2 for all of 4 weeks and I agree with this review. Some additional issues I discovered were, weird paint chipping on the hinge from just wearing on my jeans, it really isn't securely usable in situations that are not a starbucks table...like hiking in snow, or skiing or any type of sports with thick gloves or extrem weather where you need to be able to tightly grip and opperate the phone with one hand. And the lack of android customization compared to any samsung phone, which is one of the main reasons people don't use Iphones! and not to mention camera quality that quite frankly sucks on the duo, really make it very difficult to recommend to anyone other then the die hard productivity people who need the PC equivalent of dual screens. And so I returned to samsung with the S22 Ultra and love being reunited with my Spen. Although I really tried to like the Duo, and I still think the idea is one worth pursuing.
As someone who CONSTANTLY has both my phone and tablet in split screen mode, I really look forward to the Duo (and similar devices) becoming more reliable. I really can't afford the gamble of being an early adopter, unfortunately, but once they're more solid I'll be all over them. I'm glad the Duo has already improved this much, I'm sure it'll be killer in a few generations!
First thing that comes to mind when I see the duo is: when you open and fold it the other way, it looks like a guaranteed way to lose a screen if you drop it. I definitely share the love of unusual Phones (I daily drive a Unihertz Titan, preceded by a Priv, preceded by a Passport) but this one to mee looks more like a digital replacement to a paper notebook than anything else. I mean if you need a laptop, chances are you have one with you anyways.
![MrMobile [Michael Fisher]](http://yt3.ggpht.com/Bf8B_79jyHxP6CVnjV5WKws93l9Vxlk0d7aPmcBygTBDKzgsGrpazdJRFUrfg1sUNlo8YX8rji8=s48-c-k-c0x00ffffff-no-rj)
[CORRECTION] You can indeed resize SwiftKey to cover the entirety of the lower screen when using the device in mini-laptop mode. Thanks to Matthew Lemmers for the info! MrMobile regrets the error.
I came in the comments to post this exact thing... :)
Correction 2 : you were attempting to climb stairs in fire watch, not a ladder.
I love how MrMobile uses third person pronoun
Other than more stability on the software side, what do you hope to get from a potential Microsoft Surface Duo 3?
Mistakes do happen :)
Honestly, I love the form factor with 2 screens instead of a single foldable screen. A better software like a Pixel and the removal of the camera bump to allow it to fold completely flat will definitely put this in my radar.
a better software like a pixel is such a pre 6/pro statement to make :P
Best android software is actually the one ui right now.
Best iteration in the market that actually works would be the dual screen feature among LG phones of the V50, Velvet, and V60.
@@avatarspirit57 Yes I love the idea of a case working as a second screen. Rip LG.
Idk if I want pixel software right now...
I will always wish LG didn't die because the ability to slap on a second screen when you need it sounds so appealing. Maybe another company will pick up where they left off.
I'm watching this on my LG V60 Dual Screen! I will miss LG greatly once this phone dies
Unfortunately the second screen case solution is the worst of both worlds.
I rocked a v50 for a while, now on the fold 3 and the single large screen is far better.
The duo seems like a good middle ground though
the lg v60 is my daily phone and I honestly am going to be so sad when I have to buy a new phone eventually because no has made a phone with as many features. such a great phone
The LG V60 unfortunately had a very serious design flaw which resulted in the phone's USB-C port (maybe the case connector too) completely failing. I've met two people that owned V60s with the screen case, both of them had to get the phone replaced and then had it start happening again. Should mention same thing for me.
Taking it in and out of the case just put a lot of strain on the USB-c connector, and considering how bulky it was it was something you wanted to do often.
@@Mireaze I love my dual screen case. Certainly more than a fragile folding screen. Why do you think its bad? It seems like the best way to do it
Duo 1 owner here and it has completely replaced my laptop for travel and cafe computing. I still carry a pixel as my pocket communicator/camera/wallet but man oh man, Microsoft is SO close to getting it right that I'm tempted to pick up the duo 2 once the software/price hit a mythical magic point in the next year.
I guess it ultimately depends on what you need to do with it. But for me i cannot see a Duo 2 replacing my go-to travel laptop for travel (i travel a lot within the EU for 2-3 days every other week) & cafe computing. Which is the surface go 2 (maxed out version) which fits in the smallest bag I have, a 5 liter peak design. With plenty of space to boot for my camera (X100V) and a 500ml water bottle, plus some other small daily accesories. The biggest thing what i do with mobile computing is typing. Lots of typing, and yes i do need 2 windows to cross reference information. But that's still do-able on a 10,5 inch screen with the scaling set to 125 or 100%. The keyboard with OS level keyboard shortcuts will make this much faster than me doing that on a Duo 1 or 2 even with a keyboard. I've tried using mobile keyboards before like the microsoft fold keyboard (nice design, wish they would iterate more on it to remove the gap) with mobile phones for typing but it's just too slow when going cross-apps continously.
did the software improvements for the Duo 2 also come to the original Duo? The idea of purchasing the original, which is being sold for about $200-300 used, has been bouncing around in my head for the past few months
@@Gilamath. this has been on my mind too. The chassis is so much more appealing I'm willing to sacrifice on some hardware points.
@@Gilamath. I have a 2nd hand Surface Duo 1 and it did significantly benefit from the fabled Android 10 update that finally hit. It's still not great, but it's a lot better
@vTJArie11 I mean, I'm BROKE and the fire sales of the SD1 is the only reason I even have it. I've handled the fold 3 and just didn't feel the magic. Also been wary of Samsung's one ui while Microsoft's launcher is much more vanilla. Honestly Michael showcased it best in his review, playing a game on the bottom screen while a video plays on top like a magic Nintendo DS is just so sublime. It's great for productivity, great for entertainment, it just suits me I guess.
My least favorite aspect of this phone is the camera. I absolutely hate the camera bump on the Duo 2 because it ruined the gorgeous sleekness of the first Duo. If Microsoft could figure out a way to maintain the camera quality but also have the back be flat, it’d be the best of both worlds.
They would have to make it slightly thicker.
The camera still isn't that good which means the bump being there never did anything.
@@Josh-oc7ib I mean, the cameras aren't great. But on the Duo 1 it was literally just the selfie camera. This is a big step up.
But still, might just be better to commit to a terrible camera to keep the nice form factor?
I mean they could just sell two versions of the phone, one with the camera bump and one without. Also phones used to be able to kick out decent photos without massive camera bumps, what happened to that tech? Because to my eye, all the Duo 2 samples I saw were worse than samples from the Pixel 4.
the hardware of surface Duo 1 is unmatched, it is beautiful and simple.
I picked one up last week after it dropped to $999, I love it so far. I have had zero bugs and the battery has been solid. The OS as of April 25th has been like butter. No issues!
Hi, I consider to buy DUO 2, may I a question?
Is it possible to accept a call with closed surface duo 2? and make a speech?
or do I have to talk with the opened surface?
How long it has endurance of the battery with normal use?
Thanks
Stepan
I just ordered one today for 300 at Walmart ))
I genuinely hope MS takes in the feedback YOU give them. I really want them to stay in the dual screen game, refine it, polish it, and some day come in with the most refined [ two screen ] foldable phone experience in the near future.
I wish they would not bring a product before testing it thoroughly.
@@rakada I wonder in what world do you live in? Most of the problems listed in this video are not even in Microsofts control. Just like when Windows phone was a thing and big app developers would not support them. Maybe petition precious Google and others to play ball better so that innovation can prosper. Beside that, a company needs to make money to continue R&D and get practical feedback from real usage.
Picked up the duo 1 from eBay for $350 and absolutely love it as a secondary device to use during long commutes on the metro or in a Cafe. It cannot serve as my only device, but I adore it nonetheless
Wow, I'm actually pretty impressed with the improvements. I went with the Fold because I didn't feel comfortable buying a Surface Duo 2 and hoping Microsoft would fix it later down the line, and seeing the fate of the original Duo only backed up that idea. But I'm happy to see Microsoft has made efforts to turn the Duo 2 into a much better device. I hope they continue with a successor with this form factor and knock it out of the park on day 1 with the (hopefully) eventual Duo 3.
3 is their magic number but I feel for this case, SD4 is where the vision will finally come to life..Android 12L will likely change too many things and MS they will have to rework many aspects so I am hoping SD4 will finally be there.
It's almost December 2023 and I own the original duo and I absolutely love it! 12L fixed a bunch. Works great for me. Got it for $214 new unlocked and maybe one of the best purchases I've made.
I felt this way when the original Duo launched, had it confirmed when my boss bought one, and still have it confirmed here: the Surface Duo is an amazing platform for people who don't mind carrying purpose built items for things smartphones can do competently. If you have a point n shoot camera you already like, have worn smart watches since the original Pebble, so on and so on and refuse to compromise, then the Duo is a good buy because it is all the phone that person needs and (almost) nothing they don't (screw the Duo 2's camera plateau)
Yeah I feel like 70% of users overpaying for a phone with a better camera would be better served by a mid-tier point and shoot. You really only need a great camera in your phone if you need to be able to stream or upload stuff right away.
As one of the literally dozens of us, the Surface Duo makes a lot more sense when you look at it as a folding tablet. Yes, it is terrible as a phone, yes, it's terrible as a camera (but my Surface Duo folds flat, suck it late Duo adopters), but as a folding eBook, as a one app on one screen and one on the other, it's absolutely brilliant. When I was a kid, I always wanted the book that Penny from Inspector Gadget had, and now I have one. Also, my iPad Mini used to travel everywhere with me, and I haven't used it since I got the Duo.
It is essentially the ideal "work" phone, the backup to the personal phone (which does the actual photos). Now, if I could just get the Surface Duo to decide that I still have it completely open without having to close it and reopen it again! It's not that frequent, but still annoying.
Man ! I love your reference of Penny's book from Inspector gadget; i had the exact same brainwave when I 1st saw the Duo.
And i fully agree with your statement as havin the Duo as a focused work-phone. Even now, with the Duo 2 being released. I'm looking at the Duo 1 (sleek, no camera bump design that closes like a pocket notebook) to put the Microsoft launcher on, and just use it as my work phone. Cause then i can do a teams meeting on one screen, and have my e-mail etc. open or a reference on the other screen. And use it as an e-book when i`m commuting. I can imagine comic books would especially look cool with the 2-page format.
I already separate my work and private life cause i have 2 phones (Samsung for work, provided by work and A Sony xperia I MK 2 for private, which has the camera and media chops with its 4K 21:9 screen) so it's best hardware for each scenario if I use the Duo for work.
So I think I will actually buy a Duo 1. But what has me worried is all the reports I see of broken USB-C connectors, that the plastic of the frame near the connector literally breaks off and that sometimes causes a tear that goes all the way up. Have you experienced this ?
I was torn between the duo 2 and the fold 3, ended up with the fold 3 because I trust Samsungs software more. But when duo 3 comes out I'll definitely be considering the switch
Same. But Samsungs split screen seems to get more glitchy as time goes on. Even though it is still far ahead of Apple's.
It really depends on what you're looking for. Duo and Fold are only competitors in the "gimmick" department. In the real world they're used for different things. So are you primarily looking to multi task and be productive or are you looking to consume content on a large screen that fits in your pocket? Answer that and you know which one is for you.
@@Ronnet Thank you for explaining my own decisions to me. So helpful 🙄🙄
@@Mireaze Since sarcasm doesn't exist online I'll just say; you're welcome!
@@Ronnet Im a media junkie so I went with LG Wing, great screen with second screen and still pocketable. Plus I snagged a floor model good_as_new for only $180.
I got mine six months ago. I can attest that it has gotten better, much better. I had a hard time with it at first, considering going back to the old phone. But, when I started using it as my work phone, it began to shine. I can't imagine using it for anything else for work. When I go into a meeting, I like that I can take notes, access documents, show presentations, and use Teams or Zoom without any issue. It is the mid point between a laptop and a phone. After I paired it with a watch, it got even better. Now I don't have to open the phone.
I recommend the Duo for work. I can't recommend it for non-work-related workflows or scenarios. If you, like me, prefer writing your notes instead of typing, get this the slim pen.
My next step it to pair a keyboard and mouse to it. I'm just curious how far I can push it.
Great video @MrMobile!
Thank you MrMobile for the updated review. I love my original Surface Duo and sometimes consider the Duo 2. A price drop of the Duo 2 is the best recommendation. I still love the form factor of the original Duo, due to it not having the camera hump. I get around the camera issues by using peripheral cameras like the SJCAM C100+ or the HTC RE. I'm sure there are several higher quality cameras out there that can be used the same way. If they make a Duo 3, I'd love to see them get rid of the camera hump (even if it means replacing it with the same camera used on the inside for selfies. There is a market for this device and it's not all about the camera.
I've been wanting a tablet the size of an iPad Mini for some time now. I hope by the third iteration, Microsoft finally gets it.
I'll probably never get it at its launch price though, maybe when it goes on sale. I think this could really be a useful tool for me. The novelty of having two screens can really benefit me, not to mention the emulation possibilities.
Glad to see it's improving. I got the Surface Duo one as I had visions of working around the known issues with the first Duo and then it selling me on the Duo2. Instead the experience burnt me. Even at $450, all the issues with the first Duo made me feel ripped off. I ended up selling it for $50 less than I bought it for (I unlocked it, which helped.) Frankly, the form factor just didn't work for me. For all the times that it worked well (at work, etc), it was incredibly frustrating just due to the nature of the form factor. Wanting to quickly use it one-handed, it just doesn't play nice. Doing finger yoga to open it up into one screen mode while worrying about dropping it onto the pavement below was just one example of a time when I cursed the dual screens. Then just the horrific number of software bugs that would make driving with Google Maps navigating dangerous, etc etc. Just the cherry on top. Anyway, glad that Duo 2 has improved, for those that the form factor works for. There's a lot riding on the Duo 3 - as people pointed out, 3 was the first Surface Pro that actually really was mainstream ready.
this old grandad has 1st generation it's had many updates especially android 12L it's a quality 👌 👏 👍sadly much underrated superior marvellous fantastic reliable DESIGN 👏 product way far superior that Samsung hybrid fold heavy brick yunk am not going back to same old apple 😢 flogged as relaunched brand new rubbish.
The "sequel" isn't the only one that got better. The original Duo is also "good now"... And very affordable. I got it and I love it. If you want a cheap duel screen phone, go with the original.
i got my original surface duo at launch and the battery just conked out. out of warranty and not worth it to replace otherwise. I'll miss two screens but its easier to deal with a normal phone I guess
Price?
@@jollygreen4662 400 to 600 dollar/euro, depending on where you live.
Really appreciate the revisit review! It's rare to see this type of thoughtful review - as a product continues to evolve after it's initial launch - well done!
As a Duo owner (first the Duo 1, now the Duo 2) I understand the bugs and issues that this device presents. I think the reason this is such a better device than others on the market is it's targeted market. We live in a world where personal use cases are the dominate framework for evaluating devices (phones), and frankly, that often seems like lazy journalism, to me. I use this device for business use, and I believe it's the best way to evaluate the Surface Duo 2. The specs and the camera are adjacent features for me. My use cases are business focused and as you pointed out, multiple examples of launching 2 apps at the same time, is a productivity win. I can have a Zoom call on one side and Evernote or oneNote on the other, using the Slim Pen to take notes. Also, the simple act of copying from one app or doc, or website and pasting it into the open app on the other screen, is awesome!
As a business device, I find the continuous improvements helpful to get more and more value out of the Duo 2. It's not perfect, but it's good enough and getting better. As for price of the device, I agree if you are comparing it to other smartphones at the price point, it doesn't match up with consumer focused use cases, but it blows them away from a business use case perspective. Corporate IT/sourcing organizations are used to paying a premium for "business" versions of tech.
I never jumped to the Duo 2, specifically because of the camera bump. But men, the line about coming back? I felt it right in the heart. Every time I've sold a Duo (cause it sucks), I just wanted it back! Now I'm at my 5th Duo, alongside my iPhone 13 Pro. The feeling I get just by touching and opening the Duo is just so unique and charming
Whenever I see a Surface Duo (or any productivity device) I always find myself lusting after it.
I hope that as foldables like the Samsung fold get more popular as an alternative to a tablet that OS developers will iron out those problems.
I have the fold 3 and it's an amazing phone u dont have to wait.....iv watched nearly every review of it, but you can only be the judge once you have it in your hands
My wish list for Surface Duo 3:
- Stylus docked into the device via Galaxy Note(without adding bulk).
- Outside screen for quick notification reads.
- Eliminate camera bump so when folded outward the device is flush, comfortable to hold(Idc about camera quality)
- Standard spec upgrades.
Seriously, the camera bump is so terrible looking. I had a Duo 1 and was excited for the Duo 2, and was really upset to see the camera bump. Part of what made the Duo 1 so appealing was its incredibly slick and sleek form factor, which is just ruined by the camera.
@@bigsoda yeah that sleekness in the 1st Duo was almost a selling point alone for me. They have to fix it, but they're really missing out on not including an ejectable stylus. It would give this an edge over the Galaxy Fold.
I have an LG V50s with the dual screen case, and it can do most of what the Duo 2 can, but I can just pop it out of the case and have a normal candybar phone. It also has a headphone jack, expandable memory _much_ cheaper and I'm not expert on cameras, but I never had a complaint of the one on this phone. I would not exchange my LG for a Duo, I think LG had the best idea on how to make a dual-screen / foldable phone here, they just didn't have the time to perfect the formula. I imagine a world where I can just buy a second screen case for _any_ phone and have a foldable or mini-laptop that way.
Damn, completely forgot about that greatness. I really hope Microsoft makes a Duo 3, they're so close.
Og Duo and Duo ² owner here. This device is by far the most interesting and useful utility device I have owned since my BlackBerry Classic. The Your Phone app on windows give me the functionality I had with the BlackBerry windows app. I opt for Gboard out of the box because I still do a lot of speech to text and swift is unusable. Also, I don't care to have the best camera. Sure, this phone has some imperfections, but so does every sports car. Edit: the width of the screens is much more useable and I don't want to ever go back to a skinny slab.
You're the best on youtube! I love your affinity for companies to do something different. It's what pushes the envelope and makes innovation happen. Thanks for all the great content!
Having two separate screens is the key to truly mobile productivity. A foldable is nowhere near offering that. Barely care about folding over when on the phone as I typically use speaker or BT. Copying from one screen to another is priceless. It really keeps getting better, mostly from videos like yours. Thank you for doing this. I've had the Duo & Duo2 since launch.
Man this makes me want to jump Apple ship more than ever before. That Duo 2 looked great at launch - but those updates make it look more incredible than ever
Lol
This is an awesome, real and truthful followup. I have the Duo 2 and I used it a good 2 months before becoming tempted by the S22 Ultra if not for the camera alone. On my Duo 2, I also had a lot of frustrating quirks and the camera just isn't reliable enough for me and it is horrible in the dark and video isn't great.
But that said, this phone is in my bag and every now and then, I am tempted to pop my SIM back into it. I loved the functionality of the 2 screens, it has made some marked improvement and I loved the notetaking abilities.
The Duo2 is the "Almost Phone" for me.
I am so glad to hear the Surface Duo is getting better. Love that Microsoft is doing something different and I really want them to succeed.
I was honestly about to consider this, because one of my main reasons for switching from iOS to Android was split screen and multiwindow apps. The bugs, the under optimized Android, the lack luster UI, and the poor camera don't justify the price.
I can compromise on the camera, but other bugs keep pushing me away
i feel if they made a surface pro in this size with android i'd actually buy it, as in exactly a surface pro but smaller
i also don't see why all these foldables have to be unsymmetrical they don't have to be just get rid of those curved corners
there used to be something called “Surface Neo” that runs Windows 10X but its been cancelled my Microsoft, since… its Microsoft
@@thisismartinn lol
@Laxman Dhotre bruh have you seen the 10X builds? it's buggy, incomplete and especially the Windows x86 app emulator is a horrible mess. at first, they decided to quit the emulator thing and make it a chromebook competitor, then they decided to cancel the entire thing. thats why i said microsoft being microsoft.
Do u still have your fw900 from uncle Vito?
Nice to see you take another look at the Duo 2 after it’s received some much appreciated updates.
This video emphasizes how much Android needs a first party foldable and a first party mini/8" tablet.
or is it the signal coming from the void Calling out for a New OS to replace android
I have a Duo 1. I briefly used a friend's 2, then got back to the 1 with no regrets. The updates in Q1/Q2 2022 did a good job. I'm no gamer, no photographer, I just want the productivity of 2 screens, and/or screen+keyboard in laptop mode. My ideal Duo? A thinner, nearly invisible central gap, a non-protruding camera, dual boot (Windows on ARM with easy desktop mode: external screen/keyboard/mouse + charging in one simple dock). Then you have a killer.
You can adjust the keyboard on the Duo, I'm shocked you haven't figured that out. You have to go into the keyboard resize option, and you can drag the keyboard down to the bottom and then change the height of it.
I'm aware of that. It pulls the function row from the hinge, but doesn't seem to solve the gap problem down below. Would love to be wrong about this; what am I missing?
When you go to resize the keyboard, the four arrow key in the middle. You have to press and pull it down to the bottom of the screen. It'll bring the space button to the bottom. Then you can pull the height up to the hinge (at least that's how the Duo 1 works) not sure if the curved hinge changes that.
Could have sworn I tried that, but I'll give it a shot again. Thanks for the heads-up!
Hope it helps, I'd post a link with a screenshot here but I'm not certain TH-cam allows that. It takes a little tinkering but it can be done!
@@oneminutewonder77 Update: confirmed, you're right! I guess I spent too long with Gboard and got used to not being able to adjust it. Thanks for the feedback; will pin a correction!
I own a surface duo 1, and honestly, with android 12l, and using the hack of downloading the camera app of a google pixel phone (which dramatically increases the quality to a very surprising and good level), I personally believe that the Surface Duo 1 has earned the price point of around 1000, yet it still has been completely lowered to 400 for brand new, which is the biggest steal I have ever seen
FACTS... I have a white Surface Duo 2 and a silver Fold 3 and I much rather have the Duo than the Fold... the only reason I carry the Fold more is because the Duo 2 is more rare and if I damage it or lose it, it's harder to find another one.
I can not believe the timing of this video....got a great deal on the Surface Duo 2 but have been debating for the past week to keep it or return it for Z Fold 3 or S22 Ultra. Long time fan of yours from Pocketnow days. Appreciate your work and always look forward to your views on the various products and all other video concepts produced. You are one of the best.
I enjoyed your review of the Duo 2. I thought I'd give you my thoughts on the original Duo, now that we have seen so many improvements via updates.
I have been viewing a lot of TH-cam reviews of the Surface Duo and have found that the people who are making negative comments about it's performance and specs are probably people who shouldn't be using a device like this anyway. That being said, I have been using the original Surface Duo for about twelve months now and I love it. Here's my thougts on the Surface Duo...
1. The Surface Duo isn't a camera. It does have a "webcam" on it that is great for Zoom calls, as you can angle the screen for perfect viewing. It can also be used to take pictures of things like business receipts, images for presentations, scanning documents, etc. As a business person, which is who this device is made for, I don't need a camera to take pictures of family and friends, selfies, or the food that I'm eating at my favorite restaurant. This camera was made for "business" and nothing else!
2. The Surface Duo isn't a video monitor. The Duo has two screens that are intended to help the user become more productive, (completing an expense report on one screen while using a calculator on the other, reviewing your list of e-mails on one screen while reading an individual e-mail on the the other, researching the web on one screen while taking notes on the other, etc.) Other than viewing a short TH-cam video, the Duo's screens are not made for recreational video content or games. If that's what you're looking for, buy a Samsung Fold 3. It's great for things like that!
3. I keep my Duo in "notification mode" all day long. That means that the screens are folded back so that I can see my notifications. This is done with an app called, Always On Amoled. While the phone is sitting by me, I can glance at it and see the time, the day, the date and any messages that I have. I have always wondered why so many people have complained about the Duo not having an outside screen. It does!!! Just open it up at the beginning of the day and close it at the end of the day when you charge it. That is why it's all glass. What difference does it make which glass pane you keep exposed?
As you can see, this device is neither a phone nor a camera. It is a replacement for our old Daytimers. Granted, almost all phones can do what our old Daytimers used to do and more. But Microsoft has made it a lot easier to do those things a whole heck-of-a-lot faster, thus making us more productive.
I love the into the fold series 😍 I'm a huge fan of foldables!
Once the price dropped, I would love to buy one for myself.
If Microsoft decides to pursue a Duo 3, I only ask of two things (the more substantial suggestions I had were already discussed in the video):
- Remove the camera bump, if they can. I want the phone to fully fold outwards so it can sit flat on my hand.
- Make the Duo 3's outer shell matte glass instead of glossy glass, so it wouldn't get smudged with fingerprints, plus it's a nicer feel and gives me a better grip.
Your tech videos are always a joy to watch because of the uniqueness.
I have seen this video submitted by you five times, and it never gets boring. In all honesty, thank you a thousand for this amazing presentation
Meshari from Saudi Arabia- Riyadh,
This is top of tops! Microsoft never had the intention of making the surface duo 2 reparable. I just discovered today, that my less than 2 1/2 year old duo 2 is non-repairable, my battery is not lasting like it did, so tried opening a service & repair at Microsoft, and they no longer service the phone!, so I called them and they say they only replace the phones, that they are non serviceable! and that they don't have units anymore! and I ask her so if I wanted a battery replacement how much would have cost me?, and the microsoft lady says since its out of warranty the same as a new phone, but again we don't have stock!. WHAT IS GOING ON WITH THIS COMPANY! so much e-waste and such a loss, ($1700 !) a perfectly working phone, to the trash because they designed this device to not be repairable, you cant even find batteries anywhere!. Please bring this up to the attention of people!
I have had the duo 1 and 2 since launch and since the updates I use this religiously. I have a few bugs here and there but nothing major and if you use the split screen keyboard option it's perfect for typing. I don't have the issues on tapping on one screen and it shows up on the other. As well as usually when I launch a link from a app or page on one side it does open on the free screen. I recommend it only if you need something for multi tasking those things you mentioned pretty much I think with 12l it will tighten up the experience and the duo 2 will really shine
Two things surface duo needs……
1. Guaranteed software update
2. Windows11/current OS dual boot
I wholeheartedly agree! It's terrible that android phone/tablet makers sell devices that don't have a clear timetable for software updates and for how many they will get during the lifetime of you owning their product. I feel like Samsung is doing better at this, but Samsung is not the only android phone/tablet maker out there. I think that the next wave of innovation is having the peace-of-mind of owning a device that has promised OS and security support for years to come.
@@ConnorDunhamFilms agreed, imagine the android OS stops getting supported and you just dial-boot to windows. Material never degrade why not the software at that as well.
3. I/O
4. modular boards inside
5. hot swappable batteries
6. detachable, magnetic camera module, to lay flat/have good optics.
7. flat screens
if you can purchase surface Duo one from swappa for less than $400 it is a major win, with the new software updates the device flies. it's an awesome little pda/tablet thing.
Since windows 11 is arm compatible and phone such as poco f1 can have full feature windows 11, I can't see why Microsoft can't provide a simple way to have windows in it's own arm devices, dual boot with Android maybe, just wild ideas, but not too far fetched and I'm still in love with lumia.
There is a project that has w11 booting on the sd1, so it's not too far fetched.
Typing this on a duo 2 and I completely agree with this review with a couple of caveats. The camera, since the last update or two, is launching very fast for me. With regards to quality it's good enough if not great, and if you use Google camera app the quality goes up tremendously in low light. I'm a very happy camper with this device and would not trade it for any device. Im 90% using two apps at the same time and can't see myself going back to a single screen. Not to mention that the pen cover and pen combo makes this the perfect sketchbook /notebook.
I had the Fold 3 but it was so Weird to get used to being a Surface Duo 1 user. That Tiny front screen was annoying and it was so heavy. My biggest complaint was the fact that you can't multitask with Instagram on the Fold 3. I was hoping to trade it for the Surface Duo 2.once the price went down but I lost it being drunk in Las Vegas Lol
What do you mean you can't multi-task with Instagram? You can use in split screen or pop-up view with no problem.
@@wokenfree lol you need to go try that with Instagram and get back to me....
@@mxbblife_mu th-cam.com/video/59v1avar9xU/w-d-xo.html goto 2:23. Instagram multitasking with TH-cam.
Getting the Duo was the first time I was excited about a phone in years. So much that despite getting it on a steep discount, I reached into my pockets and bought the Duo 2 within the month. I can never go back. Can't wait for the Duo 12L.
Love mine. Daily driver since release day and can't put it down. Could never go back to single screen. It's a machine and with the regular updates any bugs are now gone for me. Battery life isn't the best (5.5hrs).
Dou have duo 2?
@@georgeterterya136 Duo 2
I loved my Duo and I love my Duo 2. It is GREAT for someone like me who works in the IT filed. connecting to switches, scanning, and more, I do not have to take my laptop....just my a USB to console cable if I cannot connect to wifi and my DUO 2. so convenient! Yes, there are some bugs, and I have some issues here and there, but I did on all my smartphones, android and apple alike. But my Duo 2 is a beast. Helps me get my job done.
finally someone understood the main use for this, the main concept: Two screens. The comparison with the foldable one screens always made me sick. This is different category, which I love for multitasking. Yes, the software is the problem, as always.
I recently bought the duo 2 and am enjoying being super productive. This phone is everything the firs duo should have been. No regrets here. Thanks for showing this device some love, Michael.
I'd still rather get a good tablet, or a decent laptop. At that price point, ($1500.00) you can get so much more. And as a phone, nothing it offers competes with a flagship smartphone, considering what it lacks.
I got the OG Duo, sans useless camera bump, for $350, unlocked it from ATT and have been enjoying the recent updates. I just don't use the camera. Great for media consumption, multi-tasking, home automation control (AVR remote/Streaming App) and e-reader duties. I love it, but not if it were much more than $500.
Im always wondering do we really need secondary screen? Can anybody of u tell me how much useful it is for an average user bcoz when i start thinking about its possible use cases i found nothing but more trouble and gimmicks which may not even worth the price.
Appreciate the update, Michael. Suddenly I'm interested in this having never been before.
Just discovered today, that my less than 2 1/2 year old duo 2 is non-repairable, my battery is not lasting like it did, so tried opening a service & repair at Microsoft, and they no longer service the phone!, so I called them and they say they only replace phones, that they are non serviceable! and that they don't have units anymore! and I ask her so if I wanted a battery replacement how much would have cost me, and the lady says since its out of warranty the same as a new phone, but again we don't have stock. WHAT IS GOING ON WITH THIS COMPANY! so much e-waste and such a loss, ($1700 !) a perfectly working phone, to the trash because they designed this device to not be repairable, you cant even find batteries anywhere!. Please bring this up to the attention of people!
Now I really really want one because you sold me with the DS games feature and how good Microsoft apps and Kindle look and the new Android 12 that will make it all even better.
the live wallpaper and weather widgets shown at 8:11 are amazing, what are they both called?
I'm interested in the same - very cool!
If Apple can do anything like this for iPhone, I’m in. I was so close to the Surface Duo before jumping to iOS for the first time…it’s still not there though, yet still has so much potential.
As a dad, my daughter always play with my phone. And a foldable is quite fragile considering how kids treat phones. I probably will wait for the Duo 3 and get one then. Great video!
Happy to see people do reviews of products after a long time
I watching this on a Samsung fold 3.......and I'm eyeing up the folded folio set up rather enviously........I like how they went with the hinge and book desgin and didn't try to hid it.
I got both the surface duo 1 and 2, even though I don't use any of them as my primary phone I'm still going to buy the 3rd generation because i see big potential but for some reason Microsoft is not not putting the effort is this device.
Thank you for doing a follow up review and giving a better idea how much better it has gotten since launch!
"I keep coming back to the Duo 2..." This got me mate.
I love watching your reviews. I feel sad just like you, appreciate not only just for the sake of being different, but why being different.
Because it's truly good. e.g. Windows Phone was deeply emotional in my heart, so does NOKIA Pureview camera stories, qwerty keyboard dreams and Duo wishes that purhaps never will come true...
My wife and I used Duo for 2 months both of us. We ended up return it due to bugs. But what bugs me for not wanting to buy Duo 2 are not only for bugs but also for 3 big troubles:
1 too much bezel (not only asetics but also limited landscape video watching experience)
2 doesnt lay flat on the table any more (not only ugly, but also bad for drawing on table cause right hand side wabble)
3. no qwerty keyboard to make it truly PRODUCTIVITY beast. If only Microsoft buys Planet Computers, maybe we will see the perfect Psion keyboard in Microsoft Trio Pro?
Hi Michael, you have to disable the in app browser in the settings of most apps, then they open in the browser on the other display. Scaryifliteral had a video on that.
I bought a Duo 2 just after launch. The bad is the camera, it's fine, not as bad as the detractors say, but not great. The clam shell design also makes it less convenient (and as a guy who still hates phones not adopting dedicated camera buttons this means I just rarely use it). The trade off is, holy crap Lightroom on two screens is a revelation for my sausage fingers. Also, the large keyboard helps me miss physical keyboards just a little less.
What I'm saying is that, as a hobbyist photographer and writer, this phone is closer to replacing my laptop as a mobile workstation than any one I've ever had and that's worth something. Even though not having expandable memory is straight bs.
The Duo 2 has much potential to be a very good daily driver. For me it’s way better than a Fold with a screen fold in the middle that my eyes can never unsee. The Duo’s design needs to be refined and the software needs to have a better friendlier user interface, then it will sell like hot cake.
Please do this for the original duo. You will see massive improvements on this device too. I own an original duo and I love this device. It's changed the way I look at phones now. Good to see people going back to see the duo.
I have this phone andI am absolutely satisfied with the all the updates. Good device.
I think good software allowing for two independent devices to "merge" as a duo style device, might encourage enough people to combine their previous and current phone or work and private phones for the user base to support the software ecosystem.
I wish they would have put the Duo 2 in the case of the first Duo. No camera bump and no curved screen edges. These are two non negotiable must-haves for me.
I have the SURFACE DUO 1, and I'm kinda in the niche of wanting a _smartphone successor_
I want a mobile device as powerful as a laptop, where making voice calls and camera is another feature.
I love the duo 1, but it's still plagued by android. You mention Microsoft own launcher hit-and-miss whereas non-surface phone with that same launcher has more feature which is very true.
But the lack of exclusivity in features is what grind my gears with Surface Duo. I want FULL PC OFFICE 365 on Surface Duo, not android versions.
I so want one of these, but I just don’t see it completely replacing any other device so the price tag is a challenge to get over. And I haaaattte the camera bump, I wish they would just make the damn thing thicker and fill it with battery.
Still, I carry an iPad Mini 6 in my pocket much of the time, and often grab my iPhone (Max) too, genuine dual screen sounds amazing.
I know this is not the phone for me. There are too many shortcomings at this price, but I still love the book-like form factor. The original Duo looked so sharp being able to fold flat in both directions. If Microsoft can't make this successful I really hope some company will take this idea and run with it.
First time I've seen this phone. I love it!! I'm not a fan of folding screens but two separate screens just makes sence. It does seem a little big for a pocket though.
I love ALL your Vids. I can't agree with you on your love for ALL Star Trek but you are the best tech reviewer on the planet!
The bottom space for SwiftKey keyboard is for the arrow keys, you can enable it from its settings, one of the most useful features ever put on a virtual keyboard... It's fun and easy... Try it! It is the only thing keeping me attached with SwiftKey ❤️
I just ... Why doesn't it scale the keyboard all the way down when the buttons are disabled? (I prefer long-pressing the space bar)
@@TheMrMobile I don't know... It works in normal phones though
Surface Duo 2 user here. It's getting better and better. Some bugs remain, but they'll soon be deminished.
Though its no longer made as LG Mobile no longer exists. I have the V60 Duo and when it comes to productivity two separate screens makes it easy form to do my reports and transpose them to my field notes and back. The Duo 2 will eventually be my next go to for a twin screen device...
1:52 and 3:30 and 5:49 Awesome video! What are those widgets???
Wow!!!!! This looks absolutely amazing. If they actually polished this up with higher specs it would completely DESTROY
Great video - loved the follow-up on the Duo 2. I wish the camera's were definitely better, that's a "make or break" for me. The Duo 2 reminds me of LG and their Dual Screen cases...even as I type this on my V60. I felt like if LG could have just hung in there; just a bit more, and pushed some more updates/ polishing it up - the Dual Screen would have taken off. Like the Duo 2 is starting to now.
Anywho, just my thoughts :).
Biggest drawbacks for me is the camera system requiring the phone to be fully open to use, and no selfie cam from what I can tell (please correct if wrong)
I love my Duo 2, warts and all. I feel like this is a more productive foldable than the fold 3 just due to the simplicity of pulling up another app on your other screen. I'm not a big camera user, so the trade-off there is fine, though I understand where folks are coming from when citing poor image quality. Hopefully the surface teams rounds this device out even more, I'm excited for the coming improvements.
I've had a DUO 2 for about a month now, and I find it indispensable for so many reasons. But then...I'm in sales, and I do a lot of work that requires looking at one thing, while working on another. For example, working on a spreadsheet while using data or info from a pdf. I use to have to carry my laptop with me, but now...I would say that conservatively 70% of what I used my laptop for, I can now do with my DUO 2.
Is the phone for everyone? No, most definitely not. I would say that the DUO is for people who need a device that will increase their productivity...or at least not impair it. It is NOT a phone for the average person out there, not at all. But for a business oriented user, it is a FANTASTIC tool and definitely well worth looking into.
You and Bagnell understand how to use this phone the best. You both still understand the untapped potential.
I'm grateful for this video. Because Mr. Mobile revisited the device, I looked into Show. It has improved significantly with the software updates and it's really cheap now.
I adore my Duo. It does have its problems, like every phone, but it is closer to my ideal device than anything else I've owned.
Oh, and it still gets "wow, what is that" comments every day!
Surface duo also does the weird move to the other screen when switching between Instagram accounts. Way better than before.
I've been looking at the duo as a possible future replacement for my LG V60 since LG mobile no longer exist. These double screen phones are more practical than most people will realize--namely multitasking. Having 2 "windows" open simultaneously is so convenient. I still recall the first time I received a text message while watching youtube. I just broke out and smiled lol. TH-cam kept playing while I was able to respond to text without skipping a beat.
I just upgraded from an LG V20 to the Fold 4. Dou 2 wins on functionality but its fit, finish and size seems more like a foldable tablet than a foldable phone.
Please revisit the product again... Duo2 has received some amazing new updates
I would like to see a video and demonstration how the Surface Duo operates as a cell phone?
The "it's not the phone you remember" line went so hard🔥🔥great revisit.
I went from a note 9 to the Suface Duo 2 for all of 4 weeks and I agree with this review. Some additional issues I discovered were, weird paint chipping on the hinge from just wearing on my jeans, it really isn't securely usable in situations that are not a starbucks table...like hiking in snow, or skiing or any type of sports with thick gloves or extrem weather where you need to be able to tightly grip and opperate the phone with one hand. And the lack of android customization compared to any samsung phone, which is one of the main reasons people don't use Iphones! and not to mention camera quality that quite frankly sucks on the duo, really make it very difficult to recommend to anyone other then the die hard productivity people who need the PC equivalent of dual screens. And so I returned to samsung with the S22 Ultra and love being reunited with my Spen. Although I really tried to like the Duo, and I still think the idea is one worth pursuing.
As someone who CONSTANTLY has both my phone and tablet in split screen mode, I really look forward to the Duo (and similar devices) becoming more reliable. I really can't afford the gamble of being an early adopter, unfortunately, but once they're more solid I'll be all over them. I'm glad the Duo has already improved this much, I'm sure it'll be killer in a few generations!
First thing that comes to mind when I see the duo is: when you open and fold it the other way, it looks like a guaranteed way to lose a screen if you drop it. I definitely share the love of unusual Phones (I daily drive a Unihertz Titan, preceded by a Priv, preceded by a Passport) but this one to mee looks more like a digital replacement to a paper notebook than anything else. I mean if you need a laptop, chances are you have one with you anyways.