How Mark Stagi's experience as a marathon runner influenced his approach to CS | Ep 30

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  • เผยแพร่เมื่อ 7 ธ.ค. 2024
  • In our new episode of the Mastering CS, Candid Leader Insights podcast, Mark Stagi, VP of Customer Success at Avoma, shares how his experiences as a marathon runner and father shape his leadership style, emphasizing the importance of personal goals, maintaining a learning mindset, and balancing work with stress-relief activities.
    What You’ll Learn:
    ☑️ How to balance work life and personal life
    ☑️ The importance of a customer success team
    ☑️ How to prioritize customer success in a startup
    ☑️ How can CS help in the acquisition process
    _____
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    ☑️ automate daily tasks through Playbooks
    ☑️ build individual customer #HealthScores
    ☑️ create customer segments
    ☑️ improve your customer communication strategy
    ☑️ streamline your onboarding process
    ☑️ track customers’ journeys every step of the way
    ☑️ get a 360 view of their progress
    Want to do great things with your customer success initiative? Keep in touch with us below:
    Custify Website: custify.com/
    LinkedIn: / custify
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    Contact: www.custify.co...

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