How Mark Stagi's experience as a marathon runner influenced his approach to CS | Ep 30
ฝัง
- เผยแพร่เมื่อ 7 ธ.ค. 2024
- In our new episode of the Mastering CS, Candid Leader Insights podcast, Mark Stagi, VP of Customer Success at Avoma, shares how his experiences as a marathon runner and father shape his leadership style, emphasizing the importance of personal goals, maintaining a learning mindset, and balancing work with stress-relief activities.
What You’ll Learn:
☑️ How to balance work life and personal life
☑️ The importance of a customer success team
☑️ How to prioritize customer success in a startup
☑️ How can CS help in the acquisition process
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☑️ automate daily tasks through Playbooks
☑️ build individual customer #HealthScores
☑️ create customer segments
☑️ improve your customer communication strategy
☑️ streamline your onboarding process
☑️ track customers’ journeys every step of the way
☑️ get a 360 view of their progress
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Contact: www.custify.co...