Building Rapport by Listening and Asking Questions | Free Sales Training Program | Sales School

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  • เผยแพร่เมื่อ 29 ม.ค. 2025

ความคิดเห็น • 33

  • @_Razo
    @_Razo 4 ปีที่แล้ว +45

    As a dance instructor, this is very valuable to me because this is going to allow me to be able to bring more students into the dance studio

  • @paulescapades
    @paulescapades 4 ปีที่แล้ว +30

    Jordan I'm killing it on my sales team in Ireland using Straight Line. I have listened to team members calls and I know exactly where they fail too. My Employer doesn't do any sales training and I would love to help them. Why don't some companies recognize the talent they have and ask them to help/teach the weak performers

    • @goatface6602
      @goatface6602 4 ปีที่แล้ว +5

      It’s cheaper to replace them.

    • @paulescapades
      @paulescapades 4 ปีที่แล้ว +1

      @@goatface6602 But a good few are there a long time

    • @karamlevi
      @karamlevi 4 ปีที่แล้ว +7

      The real answer: they hate sales, feel intimidated and also think it’s all fake crap you “just talk about”.
      They also hate the emotionally empowered communicators because they tend to swell with pride and visible enthusiasms / happiness.
      Aka your too up and happy to be around here.
      I find most bad ass sales people need, they need to feel happy, pumped, and jacked... that bothers people who don’t have a business need for these feelings, in fact... those strong positive emotions discomforts them, especially when they realize it’s a talk business rather than a it, engineering, or other wise hard or physical thing/science.
      Where do you get a degree in sales?
      Answer: you don’t.
      That right their makes most people look down on sales people while viewing good ones as gifted or lucky 🍀, but not smart, careful, emotionally cogent and hard working.
      It’s almost classism mixed with egotistical stupidity on the companies part.
      See? Sals people don’t run around starting companies 24/7, but a great sales person can save and elevate a company, sometimes even over night.
      That fucks up the minds of many in ownership and management.
      A good thing to do is slowly influence management on a calendar. As in you nudge them every so often, on a schedule with your ideas of in house training ect.
      Or you can grab key people you like and make a sales style fight club;-)
      Please don’t think I am wrong here. When you light up sales board... it pisses off certain people and also scares and intimidates them.
      Remember, some people’s fear is public speaking... there you are basically doing that all day and all night while being stoked.
      If that doesn’t make some envious or pissed... what does? Oh yeah... having no formal training in it all the while it’s a key element of business many try to avoid at all costs, even going out of business rather than give sufficient energy to the sales man or team that’s making things work out revenue wise.
      Also, any type of introvert can be a supporter, but some of them are pure haters... they hate you floss joy and smiles... with twinkling eyes 🤩.
      They are so dumb that if you explain that you need to be in a up mood... that that’s part of the business requirement... the introvert will think your wrong 😑.
      They want the world to work their way... not the way it actually works and you become a target for their misperceptions. Other you or the whole sales team.
      It’s the idea they hate. A dominate, confident talker who Magically makes money appear and causes customers to like him.
      So basically it’s bias behavior based off of superstitions, low information and jealousy.
      When you explain how sales works to most people they get uncomfortable and will often tell you humans aren’t dumb or don’t work like that...
      See? They project negativity when they are the ones holding dumb put downs ect in their minds eye.
      Sales like dancing or sex, or good massage or a amazing play... is a building experience and a art of feeling and leading with amazing trust building ect in short periods of time when done well.
      All of this is just too involved for most, plus your are working with customers who may be negative at and upon you, then you turn that around... because skills and understanding plus your own ambitions.
      It’s emotional work. To be in a good enough mood to lead and inspire. For every client no matter what happened 5 minutes ago.
      Many people don’t feel that many emotions in one month of tv watching let alone one day of very active selling.
      So, you mean to tell me... your company even comprehends 1/10th of what I just took my time to write out?
      Chances are they hate the sales industry, don’t get it, and find it somewhat ludicrous.
      You’ll need to Straight Line Sell them on making a clear improvement in the company.
      You’ll need a strategy not good and kind advice. Anything less than a sales effort will ironically make them feel your pushy, silly and possibly a trouble maker.
      That’s how people feel when you don’t sell them. Just talking to them with kindness will often trigger fear and defensiveness.
      What’s common sense to you is hyperbole to them. Male no mistake. Your in a different camp.
      Sell them and only sell them or you’ll get no where. Also stay open to moving to a better company, but maybe you can craft the idea of you as a in house sales leader... create a new position... visualize it... then, when your ready... sell the company on it.
      Keep visualizing it. You deserve to be paid. If you don’t sell your bosses on it... who will?
      Use the TSL. They are not your friends. They are your customers/coworkers. It’s your new sales target 🎯, if you want to elevate yourself with the above words I shared.
      Best of focus sir.
      😎

    • @yourmomshouse6984
      @yourmomshouse6984 3 ปีที่แล้ว

      @@karamlevi sir, this is a Costco

    • @shhas4849
      @shhas4849 2 ปีที่แล้ว

      @@karamlevi mate you are a MASTER.
      Respect and my hat is off.
      That was a mesmerizing read 👍👍👍👍 i screen captured it to reread it again and again.
      Thanks for your time.

  • @Samuelovesthelord
    @Samuelovesthelord 2 ปีที่แล้ว +5

    How does this only have 23 comments and 15k views! Building rapport is the MOST important part of sales!!

  • @romanvladimirovichpetrikov4947
    @romanvladimirovichpetrikov4947 2 ปีที่แล้ว +2

    I thank you for the useful and wonderful series. Have a successful and happy life, businessmen and businesswomen!

  • @shaunnightingale1856
    @shaunnightingale1856 4 ปีที่แล้ว +2

    I see it as a warmer lead not first introduction cold call initial spectating. I prefer a scheduled call pre appointment because then I know I have them in my loop and closing will be easier by miles.

  • @cBMWtony
    @cBMWtony 8 หลายเดือนก่อน

    Rapport= Ammo for the close. Thank you for teaching us to hunt Jordan.

  • @Henry-sp3ku
    @Henry-sp3ku ปีที่แล้ว

    Thanks for this JB, I use 2 calls to close so valuable info here.

  • @drgLACity
    @drgLACity 2 ปีที่แล้ว

    I love this! Thank you Mr. Belfort!

  • @ricardosalazar5935
    @ricardosalazar5935 4 ปีที่แล้ว

    I really appreciate that you speak slower than before. It´s easier to understand you than ever. Thank´s a lot from Mexico

    • @ausafkhan7757
      @ausafkhan7757 4 ปีที่แล้ว +1

      😄 he can speak fast

    • @Chadhogan111
      @Chadhogan111 4 ปีที่แล้ว +2

      Change the video speed

  • @ausafkhan7757
    @ausafkhan7757 4 ปีที่แล้ว +1

    The Champ Knows 🐐

  • @christopherthrawn1333
    @christopherthrawn1333 4 ปีที่แล้ว +1

    Bravo Sir

  • @a-l1969
    @a-l1969 3 ปีที่แล้ว

    rapport is key! Second ten!

  • @brandonnel4081
    @brandonnel4081 3 ปีที่แล้ว +2

    How to do door knocking successfully

  • @boots_4_me
    @boots_4_me 3 ปีที่แล้ว +2

    What happens when you try and build rapport by asking questions and the customer doesn’t want to answer you questions? How do you take control of the call? I’m in insurance sales for one of the largest insurance company’s in America and sometimes we have prospects call in because they started a quote online and they want to finish the quote and buy the policy. It seems a bit awkward when you take that call and they already know that they’re ready to buy and just want you to complete the sale so the prospect says “ I already inputted this info so why are you asking me again?” Or “ I don’t see how your questions are relevant” or they just give you a one word answer and that’s it. How do you build rapport with those prospects? Thanks in advance!

    • @williamwoolf8072
      @williamwoolf8072 2 ปีที่แล้ว

      you fucked up the first 4 seconds. please rewatch his sales school videos

    • @jpg7616
      @jpg7616 2 ปีที่แล้ว +2

      Just step back and ask where they’re at in the process.
      “There are a few steps in the process… What all have you done so far? Where are you at in the process?”
      If they’ve already done all the online work, put in all info, got a quote and are literally calling to buy - don’t make it harder to make the sale. Why wouldn’t you just try to make their life easy and help them out? Do you not think it’s a good solution? Or you’re hoping to seek something different?

    • @TheBoring_Billionaire
      @TheBoring_Billionaire ปีที่แล้ว +2

      They are already hot and ready to buy..why make it harder

  • @jackoandfriends9859
    @jackoandfriends9859 4 ปีที่แล้ว +1

    Thx Jordan

  • @mamoako1521
    @mamoako1521 ปีที่แล้ว

    1:52 Steps

  • @nicolajmarquardsen1482
    @nicolajmarquardsen1482 ปีที่แล้ว

    great video

  • @AMateofAndrews
    @AMateofAndrews 4 ปีที่แล้ว

    Went from selling high margin low volume products (precious metals) via phone to territory sales of groceries (work for wholeselller so high volume low margins), and its all in person...i figured groceries are "pandemic proof". Jordan did I make a mistake?

    • @Vtabbsk
      @Vtabbsk 8 หลายเดือนก่อน

      Gold buisness is where it’s at!!

  • @thelemusteam
    @thelemusteam 4 ปีที่แล้ว

    Great

  • @paulescapades
    @paulescapades 4 ปีที่แล้ว

    Second