Five Essential Customer Service Skills You and Your I.T. Employees Need to Learn

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CIOs, IT managers, MSP owners, and IT pros: Learn the five essential customer service skills for IT professionals. In addition to technical competence, you need good communication skills, empathy and active listening, problem-solving skills, patience and tolerance, and time management skills. This videos covers all five with more details on each one.
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What is Compassionate Geek?
The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). (www.amazon.com.... It's also an online training course on customer service for IT professionals, including IT customer service training videos and more.
Learn more at: CompassionateG...