Awesome video Mani! thanks for breaking it down, I didn't even know we could get these templates from Voiceflow, but even better that you're sharing it. I've been looking for a way to make recommendations for a Real Estate bot, and seeing this section in this bot gave me hope! thanks again Mani!
Thank you so much for all your hard work, Mani. I wish I had more free employees like you, making my templates for me. 😂👍 Joking aside... I want you to know that your work and guidance is deeply appreciated. Thank you.
Thank you for your share. I also have an AIAA, however, manually entering products one by one seems like a workaround. A programmer would make this dynamic at the very least. We still have room to offer chatbots that are useful for the customer. Good luck!
I directly connect the chatbot to the product database and perform pre- and post-processing with AI. It works somewhat well. I'll continue down this path.@@ManiKanasani
Hello Mani, like always thanks a lot for your knowledge, it's amazing. Like another user commented below, I'm not able to find the events button. The layout changed so much, that I'm not able to complete the first step. Any help more than welcome...
Hello Mani, I hope you are doing great. I just finished watching both videos, this one and the advanced version. I'm still interested in working with this model and the Google Sheets integration. But I'm not certain if I leave the Orders & Purchases sections out, since it's not connected to Airtable or Zendesk? Could you please advise or confirm if I'm correct, or totally wrong? Thank You & Best!
Hello Mani, thanks a lot for all the knowledge... I downloaded the Voiceflow template above, but the customer service section is only visible on the returns & exchanges flow, and is not connected to anything. I can't see the flow you are showing on minute 16:30, is there a reason why? How can I get that section?
Can you do a video on how to transfer the chatbot to a live agent? E.g., if the customers question is not answer, the chatbot transfer to a live agent to assist instead
Thank you. You'll need stackAI when the knowledge base is larger than 10mb or need a variety of data loaders (connecting large databases etc). I covered everything in this video - th-cam.com/video/iamLE93xKtw/w-d-xo.html
I’ll need to look at docs but you need to do a GET request. If it’s a shopify store there are now automations available to fetch data and save it in an airtable
Notice there is a 1 million tokens per month only on the pro plan. And it can take up to 1500 tokens to train on a custom knowledge base and 150-300 tokens for a response AI step (without memory). Considering all of this how do you keep costs down when making multiple bots to be deployed? Does the client assume monthly costs too?
Really appreciate your effort man to share this and explain in detail. BTW i have a question about Orders from & purchases can you give me a example of how can i use google sheet instead of Zendesk
Watch basics of voiceflow on their you tube channel. I made a 3-hour course on voiceflow th-cam.com/video/HKn3IgmhZ_k/w-d-xo.html. If you still not able to fix it, join my free skool group and share your screen, I'll help you
So we have to create a chatbot from scratch for every new shopify store or we can use the template you provide. or we can customize the template you provided for shopping stores
We can continue to use the templates, but it's important to customize the knowledge bases, API keys, and prompts for each individual business. Also, it's important to note that each business has unique needs.
Mani u r doing amazing job... It ll be grateful if you make a video for making a chatbot for an e- commerce store who has more than 100 products as u mentioned in the video about Flowise n stack ai... Thanks
Hi there Mani. Thank you for sharing your knowledge with us. My big concern with offering bots for bigger platforms is that there are already cheap SaaS alternatives for Shopify users that work pretty well. Why would they hire a customized solution if they can just install a plugin with native shopify API support ? I see this as a major problem for chatbot developers. The real value you can provide has to be something customizable and unique for each client to make the agency model profitable.
Hey, thanks for sharing your thoughts! It's true that the market is competitive, but like you said it's all about creating unique chatbot experiences for each client for this model to work. Are you still in the ecom niche?
Hello everyone, I hope you're well. I would like to know how to do as Mani did at 9:20. Get the A.I. to respond by taking the customer's feelings into consideration. Do you go to A.I, then SET A.I, then leave the knowledge base or tick Model A.I ? and then ? I can't understand this part and I'd like my chatbot to take customer sentiment into account. Can someone please help me? Gratitude
Yes, definitely. If it’s not available on Voiceflow website. You can join my free skool to download that. I made a follow up tutorial for this on my 3 hour long Voiceflow video
Yes, it is possible. In Botpress, it's straightforward. However, in Voiceflow, you need to use an API. Instructions: www.voiceflow.com/blog/voiceflow-api
In the knowledge base interface I have uploaded all relevant urls to the store so the knowledge base is using live information. But when I ask a simple question like "please give me a list with 5 product the store is selling" it can not tell me. anyone know where the error or how to fix it?
@@ManiKanasani I should have fixed it now. It’s was because of the domain. It has a int. before every link for international (different Shopify stores) so if you remove it it should work. But thanks for your quick response.
Physical gyms? I can't think of many use cases, only 1-2 low-value tasks like scheduling etc. - If they have online programs, they yea. I already worked with a fitness coach. Many applications
Hey my niche is ecommerce order assistance chatbot how can i edit your template for this niche? And when i get clients how can i change the infos dependson thier shops?
@@ManiKanasani for the knowledge base i can reply on only links or i can use files from the stores for more strong knowledge base? So only the thing that changes is knowledge base right? Also how much i can charge for this niche 5k? Or less?
@@ManiKanasanialso in zapier Google sheets aren't free is there any alternatives? Does make has it for free? Also what does apis do for the chatbot and where exactly we can use it i'm bit confused :) And thank you so much your helping it means so much!!!! 🌌
![Step-by-Step Adding a Voiceflow Agent to Shopify Store [FULL COURSE]](/img/n.gif)
Protect this man at all cost!
This is gold mate! Upload more, please! 😆
Haha, Thank you! Will do :)
Greetings Mani, thanks again... I was able to download the templates on your Skool page, and the template has all the steps shown. Amazing...
This is exactly what I need for a potential client. You are a legend. Thank you.
Thanks 😃🙏
Hey Ed, sentiment analysis?
Awesome video Mani! thanks for breaking it down, I didn't even know we could get these templates from Voiceflow, but even better that you're sharing it. I've been looking for a way to make recommendations for a Real Estate bot, and seeing this section in this bot gave me hope! thanks again Mani!
Thank you Jaume! I'm glad it it helped :)
Found it, if it helps for future references, we need to create a new trigger to create the separate intent that appears on the top. Thank you...
Thank you so much for all your hard work, Mani. I wish I had more free employees like you, making my templates for me. 😂👍
Joking aside... I want you to know that your work and guidance is deeply appreciated. Thank you.
Thank you! 😄
Glad you like them
Thank you for your share. I also have an AIAA, however, manually entering products one by one seems like a workaround. A programmer would make this dynamic at the very least. We still have room to offer chatbots that are useful for the customer. Good luck!
Thank you!
In this video, I share how I copy links to the knowledge base
th-cam.com/video/YL6X9VIbEMk/w-d-xo.html
I directly connect the chatbot to the product database and perform pre- and post-processing with AI. It works somewhat well. I'll continue down this path.@@ManiKanasani
That's awesome. When you say connect to database directly? Which bot builder are you using?
I experiment with Botpress/API & Flowise/Tool Have a good day@@ManiKanasani
Hello Mani, like always thanks a lot for your knowledge, it's amazing. Like another user commented below, I'm not able to find the events button. The layout changed so much, that I'm not able to complete the first step. Any help more than welcome...
Can you try joining my skool or watch last Voiceflow video I did. I expand on this tutorial with AirTable & Zendesk Integration
Your channel is a blessing. Glad that I found you :)
Thank you for your kind words Sisira :)
Hello Mani, I hope you are doing great. I just finished watching both videos, this one and the advanced version. I'm still interested in working with this model and the Google Sheets integration. But I'm not certain if I leave the Orders & Purchases sections out, since it's not connected to Airtable or Zendesk? Could you please advise or confirm if I'm correct, or totally wrong? Thank You & Best!
You should probably leave Orders & Purchases out for this version yes
Hey again Mani, your website looks stunning, is it a webflow template? And thank you for providing us so much of your experience and knowledge
Hey Omri,
Thank you. Yes, it is a webflow template. ersti-128.webflow.io
@@ManiKanasani Thanks!!
I dont understand how you have so LOW subs U deserve more...
Thank you 😊🙏🏼
@@ManiKanasani I had a question That how can Impliment it to whatsapp or even facebook ?
There are couple of SaaS solutions you can try- Flowbridge & Chatdash. I have links in the description or you can search for them on youtube
Loving your content mani ❤
Please make a more in-depth video.
Thank you! Will do!
Can you make a tutorial on connecting voice flow to airtablethat will enable the AI to check if the customer is a new or old one?
Next video will show AirTable API order tracking
@@ManiKanasani thank you G!
As I said I saw it first😁 Thank you for your efforts.
Thank you sohaib! Hope you enjoyed it! I was really surprised VoiceFlow had something like this for free
Hello Mani, thanks a lot for all the knowledge... I downloaded the Voiceflow template above, but the customer service section is only visible on the returns & exchanges flow, and is not connected to anything. I can't see the flow you are showing on minute 16:30, is there a reason why? How can I get that section?
Not sure if Voiceflow changed their template or layout. Did you download my templates from my latest video? From my skool group? Or Voiceflow website?
Why is the events button not visible for me?
Voiceflow should have changed the layout. Try going through the docs
Amazing channel my man, can't wait to see more ! The more detailed the better!
Any ideas how to track sales coming from the bot ? UTM link ?
Thank you. Longer tutorial here. See timestamps. th-cam.com/video/HKn3IgmhZ_k/w-d-xo.htmlfeature=shared
Can you do a video on how to transfer the chatbot to a live agent? E.g., if the customers question is not answer, the chatbot transfer to a live agent to assist instead
Thanks! I'll make a note of that
Here's the info if you need it ASAP: learn.voiceflow.com/hc/en-us/articles/9263025713165-Custom-Action-Step
Thanks man. That's super helpful ❤
You're very welcome!
Hello, I apprecaite your videos. Can you please do a video dedicated to API integration in voiceflow for the most common usecases?
Thank you.. Next video covers that. Stay tuned
Mani! Great vídeo again!
I have one question? When do you recomend to use stack-ai as knowledege base?
Thank you. You'll need stackAI when the knowledge base is larger than 10mb or need a variety of data loaders (connecting large databases etc). I covered everything in this video - th-cam.com/video/iamLE93xKtw/w-d-xo.html
@@ManiKanasani thank you for tour fast response!
Iam just starting out and i wanted to know if i had to do this for a client should i Create in his account or mine
Depends if they are a one time purchase or monthly retainer. Their account mostly. I always make them create the account and share logins with me.
Curious, charging $1,800 upfront and a $600 monthly retainer, how do we justify the retainer? What's the retainer, what's included?
Thank mani. Again!
You’re welcome Ben 😊
The template doesnt have "Customer Service" section anymore.
Hey, Download the one from my skool
@@ManiKanasani Thank you brother
You’re welcome ☺️
What if they are using SQL or MongoDB database instead of Airtable? How do i fetch the information from there with proper authentication??
I’ll need to look at docs but you need to do a GET request.
If it’s a shopify store there are now automations available to fetch data and save it in an airtable
Notice there is a 1 million tokens per month only on the pro plan. And it can take up to 1500 tokens to train on a custom knowledge base and 150-300 tokens for a response AI step (without memory). Considering all of this how do you keep costs down when making multiple bots to be deployed? Does the client assume monthly costs too?
You can buy 1M additional tokens for $5.
If client is on monthly retainer then I will take care of these LLM fees.
Really appreciate your effort man to share this and explain in detail. BTW i have a question about Orders from & purchases can you give me a example of how can i use google sheet instead of Zendesk
Watch this th-cam.com/video/HKn3IgmhZ_k/w-d-xo.htmlfeature=shared
I used AirTable
A lot of valuable info thanks.
Glad it was helpful!
hey mani
kindly guide how to make air-table data sheet share the me full A to Z guide please
Building AI Chatbots using Voiceflow | STEP BY STEP
th-cam.com/video/HKn3IgmhZ_k/w-d-xo.html
@@ManiKanasani thanks
@@amaanullah849 you're welcome
how you match the block with another block it is not match in our chatbot
Watch basics of voiceflow on their you tube channel. I made a 3-hour course on voiceflow th-cam.com/video/HKn3IgmhZ_k/w-d-xo.html. If you still not able to fix it, join my free skool group and share your screen, I'll help you
That's a amazing tutorial but how you add those "Add to cart" section ??
Thank you. You can add URL to buttons in Voiceflow. Will be posting a longer tutorial next week. Watch out for that!
@@ManiKanasani sure...please add options like.."track the order by entering order number" and "cancel order". 🙏🏻
track order will be covered @@sketchingbyyash6358. We can submit notes requesting cancel but not really cancel the order.
@@ManiKanasaniooh okk..i already checked your videos...but I'll check again. Btw your video's are great really helpful 🌼
Thanks @@sketchingbyyash6358!
So we have to create a chatbot from scratch for every new shopify store or we can use the template you provide.
or we can customize the template you provided for shopping stores
We can continue to use the templates, but it's important to customize the knowledge bases, API keys, and prompts for each individual business. Also, it's important to note that each business has unique needs.
@@ManiKanasani❤❤🎉
Hey mani,voiceflow has updated the layout,i tried connecting the button to the intent but it says there are no intents found,how can I fix this
Mani u r doing amazing job... It ll be grateful if you make a video for making a chatbot for an e- commerce store who has more than 100 products as u mentioned in the video about Flowise n stack ai... Thanks
Sure! Will plan that
@@ManiKanasani Thanks
You're welcome
Can I provide it as service on Freelance platforms?
Absolutely!
how to list product info from barcode scanning info like prod desc, image, web link, price, etc?
Search for ‘Dynamic Carousel in Voiceflow’
Hi there Mani. Thank you for sharing your knowledge with us. My big concern with offering bots for bigger platforms is that there are already cheap SaaS alternatives for Shopify users that work pretty well. Why would they hire a customized solution if they can just install a plugin with native shopify API support ? I see this as a major problem for chatbot developers. The real value you can provide has to be something customizable and unique for each client to make the agency model profitable.
Hey, thanks for sharing your thoughts! It's true that the market is competitive, but like you said it's all about creating unique chatbot experiences for each client for this model to work. Are you still in the ecom niche?
the text splitter in flowise should digest the text from pdf just fine. why are you worried about pdf filesize??
Flowise does but Voiceflow has a 10MB limit on PDf files. 😊
Hello everyone, I hope you're well. I would like to know how to do as Mani did at 9:20.
Get the A.I. to respond by taking the customer's feelings into consideration.
Do you go to A.I, then SET A.I, then leave the knowledge base or tick Model A.I ? and then ?
I can't understand this part and I'd like my chatbot to take customer sentiment into account.
Can someone please help me?
Gratitude
Hey Jimmy, Set A.I and tick Model AI. It’s already available in the template. Did you get a chance to look at it? Or you building it from scratch?
Also I talk about sentiment analysis in this video as well - th-cam.com/video/Earx4PhzvlM/w-d-xo.htmlsi=KnikpNITCCAfQ_r7
Great value.
Thanks Matt!
Hi bro is there a way to implement gorgias instead of zendesk? As a ticket support?
I haven’t used that before. But if they have an API, sure.
Hey Mani. Thanks alot for the tutorial. I wanna know if i can directly use the retail template that u have shown in my workspa
ce??
Yes, definitely. If it’s not available on Voiceflow website. You can join my free skool to download that. I made a follow up tutorial for this on my 3 hour long Voiceflow video
@@ManiKanasani okay. Could i get that tutorial on the skool?
how about when customer ask for their order status ? how to make it so that it check the information and revert back to the customer ?
can you also create a bot using voiceflow to be integration to fb messenger and instagram ?
You need to integrate with the AirTable API, check the components located at the bottom left of the designer page. Instructions are provided within.
Yes, it is possible. In Botpress, it's straightforward. However, in Voiceflow, you need to use an API. Instructions: www.voiceflow.com/blog/voiceflow-api
At time stamp 3:52 - How did you get that Select Intent??
how can we share as a demo bot please?
Hey, there is a share button or share prototype on top right corner of the page when you’re designing the chatbot
found out, thx alot), also can you explain aaa's future as many software coming for instant chatbots?
@@ManiKanasani
Obviously need to provide additional functionality, automations and integrations etc
I dont have event button, where can I find the event button on voice flow?
in a small short can u also show how to convert it to a shopify app
Thanks for the idea! I'll look into it
@@ManiKanasani thankyou , you gained a sub!
Just checked the docs. We're building this bot with a webchat channel setting, so an app is not possible. We can do the same bot on WhatsApp though.
@@ManiKanasani If there is no app on shopify how will the client install this chatbot, is there any other automation we can do
I think I misunderstood your first question. Were you asking whether we could use this bot inside a mobile app?
Hi,
you sell this chatbot 5000 ? and you charge monthly too ?
I sold it for $1800 and monthly &300 for maintenance and LLM charges.
In the knowledge base interface I have uploaded all relevant urls to the store so the knowledge base is using live information. But when I ask a simple question like "please give me a list with 5 product the store is selling" it can not tell me. anyone know where the error or how to fix it?
Does it answer specific questions about the product? Or no?
@@ManiKanasani I should have fixed it now. It’s was because of the domain. It has a int. before every link for international (different Shopify stores) so if you remove it it should work. But thanks for your quick response.
Thanks for sharing that @@moritz-! Cheers
@@moritz- heyy how do you find shopify stores? And what the niche you are targeting?
Which is the best Niche?
Best niche for me? Influencers, comm and real estate.
@@ManiKanasani what about gyms?
Physical gyms? I can't think of many use cases, only 1-2 low-value tasks like scheduling etc. - If they have online programs, they yea. I already worked with a fitness coach. Many applications
Hey my niche is ecommerce order assistance chatbot how can i edit your template for this niche? And when i get clients how can i change the infos dependson thier shops?
There are 4 flows. Use what applies to you and delete what doesn't. You need to change info in knowledge base
@@ManiKanasani for the knowledge base i can reply on only links or i can use files from the stores for more strong knowledge base? So only the thing that changes is knowledge base right?
Also how much i can charge for this niche 5k? Or less?
@@ManiKanasanialso in zapier Google sheets aren't free is there any alternatives? Does make has it for free?
Also what does apis do for the chatbot and where exactly we can use it i'm bit confused :)
And thank you so much your helping it means so much!!!! 🌌
@@Eman-with-an-e I'm using Make not zapier
@@Eman-with-an-e not just knowledge base. You need to edit prompts, some text in flow, have you downloaded the template?
can i connect this to whatsapp?
Yes you can. There are lot of videos on youtube covering that.
Watch this for AirTable & Zendesk integration. I also cover whatsapp steps. See timestamps
th-cam.com/video/HKn3IgmhZ_k/w-d-xo.htmlsi=ufmlGdHarGKC123h
love it
Thank you
Bro how to create a prompt
You can find the document and more templates if you follow the resources link
If it's creating new prompts, you can ask chatgpt to generate one based on the one I gave you
good idea@@ManiKanasani and yes, please longer, even more in-depth tutorial would be great
Hi Mani. I have requested to join your skool community.
Would you please accept the invitation please
Thank you
Hey Shuvo, just did. Thank you
Hey mani,voiceflow has updated the layout,i tried connecting the button to the intent but it says there are no intents found,how can I fix this
Hey mani,voiceflow has updated the layout,i tried connecting the button to the intent but it says there are no intents found,how can I fix this