Behind the scenes of the robots packing your shopping | The Gadget Show
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- เผยแพร่เมื่อ 14 พ.ย. 2020
- Georgie goes behind the scenes at Ocado to see the tech that picks your online food shop. To watch full episodes from the series, click here - www.my5.tv/the-gadget-show/se...
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Marketing team told them, every time you want to use the word computer or a software, use AI instead.
That CEO of Ocado looks like a holqost victim
@@nessie1668 what is that spelling....
@@DowzerWTP72 Sound it out child
@@DowzerWTP72 Doesn't take a grown up to tell another "grown up" how to read. Lmao you're so slow when it comes to picking up cues you'd rather not pass go on a green light unless it showed the word "Go" 🤣
watching this on my AI-phone
2021 - automated order sorting, manual delivery. 2031 - automated order sorting, automated delivery.
I always think automated delivery is possible late at night with not man ycars on the road - there could be a hub that monitors the cars for any issues. Phantom auto is a company in the US that is doing it this way.
@@nikosv8166 combine autonomous vehicles with drones and it could be accomplished fairly easily, you have an autonomous truck packed with the groceries and a couple drones inside of it, the truck serves as a sort of "motherbase" for the drones to move them closer to their objective and deploy them to automatically deliver all the products, a couple of years ago amazon was toying with a similar idea but using blimps instead of trucks
0:48 gets me every time
human heads are stored in the grid apprently
you sure have a sharp eye
@3.00 lol "generally they don't topple over" 😂😂😂 the robots are very top heavy and fall over pretty regularly.This is why some collided, burst the batteries and burnt down an entire warehouse!!!
I work for the distribution center of a major grocery store chain in the southeast. Our facility is over a mile long and we even have our own banana ripening rooms, cheese cutting rooms, and ice plant. The only robots we have are in the ice plant. All our orders are picked by hand by pickers and over 1,000,000 pieces are picked every day
Not for long buddy. #learntocodw
@@thierrylariviere988?????
Probobly cheaper to have robots do your work instead
Sounds like Publix!
@@michaelhorn4540 and you had no problems during covid or no injuries, no callouts, no pending compensation issues, no pending discrimination lawsuits in the works. Computers are coming full bore to the businesses that want to stay competitive.
Heh, I istalled that pick station and decant station. 🤣
Hi, what course i can do for work in this industry? Please can y help me with information
3:56 Great job did you lose all the screws ?
@@conradknightsocksknight1590 😂🤣
@@paulodias2504 do your research amongst Ocado and apply direct to the depot you’d like to work at, not every Ocado depot is fully automated like this one. I work for Ocado and it’s semi automated where I am. However I’m a driver, best thing if you don’t have qualifications in a sector would be transfer from within the company
egon2875 I made potentially one of the white totes 🤣
0:49 for a second I thought someone had ordered a human head.
The really interesting part is that a grocery warehouse ship-to-door model can open in less than six months in any area and be a competitor almost instantly.
I find this very interesting even if it will put me out of work. Maybe we need to rethink the 38 hour week, maybe 20 hours a week could become full time work. We need to learn what to do with the extra time we have.
You're absolutely right
The likely scenario : 3 people become unemployed while the 4th is emphysema and working 80 hors a week
@@nkau7788 Maybe have to pass a maximum number of hours any one person can work in a week.
incredible and amazing to watch it working so well
Never seen a video where the word AI is so much abused as this one. I'm 99% sure that in most cases where the term AI was used, just a classic algorithm is used.
A classic algorithm provides 100% of the time the correct outcome on the other hand "AI" or better "machine learning" is a predictive model that is able to guess 98% of the time the wanted results. (at best)
An algorithm is AI if it mimics human behaviour, doesn't have to be anything fancy. AI doesn't have to be Machine Learning.
Someone said to me, if you can’t replace the word AI with advanced statistics then it shouldn’t have been the word AI. But which stock to be ordered when, where it should be placed, all the movement of the bots in the grid is mainly driven by machine learning. It won’t always be right. Sometimes they will over order ketchup and place it in a place in the grid that isn’t the best place for that day. But your right, lots of it is normal software. Like 1% of the time the grid robots don’t just go ‘actually I’m going to go 100 Mph as that would be quicker’ (imagine if they did give it speed free reign?? Like it worked out the fastest speeds it could do accepting some damage/missed items?!?)
I agree with your observation of predictability within the fence of the fulfillment center and the consequential deployment of deterministic algorithms therein. AI may enter the robotic realm because of the variables obedient to the outside of the fulfillment center. Example s are: stock inventory level of fast versus slow moving items wrt to the rational choice model algorithms, which may a function of highly volatile probabilistic variables such as demographics, weather, holidays, price, coupons, rebates, mileage, Amazon substitutes and so on. Then there are last mile uncertainties like Mean Time Between Delivery Expiration on fresh or frozen items, traffic delays, weather delays and so on. And there may be a spot price vicissitude of commodity or seasonal items. They all compound in form of AI on the top of preferably deterministic and predictive algorithms driving robotic behavior
NO need to be overly logical about. AI is the word people use for complicated computer controlled 'things' thats it - live with it.
He literally said they use “machine learning” models several times.
There's an Ocado JUST FOR YOU.. We need this right now
No labor union, No additional man power, and no salary increase... Wow future 👍👍
It increases the unemployment .It is too bad for developing and poor countries population.
Frees people from mundane repetitive jobs, allowing them to pursue more fulfilling careers both for them and society.
There still advertising for human pickers for this job I have a interview this week for the night shift looking forward to it
explain why canned food comes in chilled bags? and how some item swaps are chosen?
the food is swapped cause the item you bought is now out of stock i think
A much better video than the Tom Scott video. A lot more depth in the same amount of time. I did not even pause once which is very rare for me. However, it seems a hell of a lot of work to load up trays, and then the robots pick up that tray for one order, and then sends the rest back. It would be far faster if a quantity was known on how many of that item has been ordered and then kept until all of those orders are filled, even though you will need a lot of room for this to work, but it would be far faster.
it is done that way, its not one to one, its filled and picked based on order needed to be filled. and the conveyor may go by 40 pickers but only stop at like 10 of them. if no orders were changed between placing and picking then the basket is scheduled to be empty at the end of the picking conveyor.
Tom Scott said that his video is still better than yours
Frighteningly incredible
now we just need non fossil fuel deliveries and I will use them
@@Leopold5100 One efficient Ocado van is far more eco-friendly than the dozens of shoppers in gas cars they replace. Besides, Ocado has already worked to replace the fossil fuel vans that are left with electric and hydrogen vans.
Impressive!
I work in the states and we pick shoes all by hand using an RF scanner. No robots where I work.
I need to learn robotics in order to get a job in the future then?
Either that, or get a McJob.
robots need maintenance... but the world does not need warehouse shelf pickers
Dude, no offense, you look 30 to 40, by the time it becomes so severe that jobs are being replaced at a massive scale you will be in a senior home, don't worry.
I work in factory maintenance and also with robots. Don't worry, robots are not going to replace people in ages 😃
mean time, get the job in warehouse. It is good for fitness, yeah.
I wish they would show the end result because its shocking the packing
Best part of this technology is no employees or customers stealing the product. There by saving the company and consumers millions of dollars in higher prices.
Lol, dont underestimate the criminal mind, they can still steal product.
oh god, reduced theft is "best part"
no covid social distancing
no call outs
no discrimination suits
no pay disputes
no workmans comp
customer satisfaction through the roof.
and on and on
Lot's of inefficiency there. You're moving the warehouse past the tote when you could be moving the tote through the warehouse.
I thought we'd done away with plastic bags for home delivery in the UK? Asda certainly don't use plastic bags - except for certain 'wet' items.
The bags are recycled after every use its a great system
Only single use plastic bags. Bags are collected each delivery.
@Paulo Motta link? i could take those bags and use them as fertilizer in my garden then?
Now you know why they dont have plastic bags in human grocery stores, because the machines insisted they get them instead.
that's incredible!! the future is here!!
When Ocado had a fire at their depot I asked the delivery driver if the robots had a fire escape. Turns out no. Many robots melted and perished in the fire.
As these things become more intelligent it becomes more and more important we offer them facilities like fire escapes. No reason they shouldn’t all roll out down an emergency track in the case of a fire.
They will take that sort of thing into consideration when they take over, mark my words.
On the other hand, If we don't build them fire escapes then we can just burn the robots that get ideas above their station, thus preventing the bobocalypse in the first place.
It doesn’t seem very efficient for AI to bring a box of product for a human to pick ONE item up and place in a bag.
That same tote will make the rounds to Dozens of human pickers. and has an even chance to be emptied by the time all the orders are filled. Even that is Computer calculated. when the loaders fill a tote they may fill it just 40% full because the computer has calculated that it will pull that tote 6 hours from now to fulfill THAT many orders.
I watche an ignorant POS at walmart pick up one small box, walk 40 feet put on shelf and then repeat. They just don't realize what is coming.
NO AI, just simple good program iteration.
3:07 that robot didn't check behind before driving backwards. Would be fired at my job
L❤️VE from the PHILIPPINES 🇵🇭
Now you need Fireman robots
The staff putting the same products in the box to be sent in the grid, will one day be replaced aswell.
can someone tell me what is this job what is being done in this warehouse can someone give me information about this job
I currently work at ocado and they make it sound so good to be true! I can assure you it's not! According to these AI's we're also robots and thinks we can take 10 totes of shopping up 4 flights of stairs in buildings that have no lifts in 9 mins 😖😖😖
Sounds about right
With you name exposed, well you will be fired...!
@@michiganfox9069 lol no
@@lancefisher8358 Not you but Paul...we need to be very careful with social media about what we say...Greetings from Michigan.
@@michiganfox9069 bads new for you I'm still at ocado! Can say whatever I want really especially when it's the truth! Greetings from London.
Every robot taking 7 warehouse jobs and replacing it with gang masters who work through an agencies supplying zero hour contracts and that's progress. One of these caught fire some time ago.
As soon as people run out of money to shop, these robots will become "self-aware".
Impressive
i was dreaming about this 20 years ago , now i'm dreaming about a Robot
doing my household chores and some cooking maybe , waiting 20 years ,
50 years...............got all my fingers crossed.
lol AI right now is bullshit like it was in the late 80s. i'm thinking what you're describing 100 to 300 years away. you won't be around probably.
Impressive technology! Would HAL fit in here?
Can't wait for this to happen. I can't stand grocery shopping.
Личное мнение чересчур они перемудрили и слишком много потрачено материалов на создании такого комплекса но сама идея шикарная и удобная в работе.
Most of my food would be thawed before it got to me.
Why they still using the plastic bags ?
Plastic bags were not taken out of grocery stores because they were bad, they were needed by the robots or they were going to go on strike.
Great video. Today its groceries, tomorrow it's picking your customized pre-fab home, car, and personal robot assistant.
now if only they could be taught to pick my nose.
@@armastat How clueless would one have to be to think that is even funny? Im guessing "dweeb" is not alien to your ears.
D Hickery. I was just thinking about prefabs last night and how they could build in so many tweeks for all the idiotic nuances that women would want. With prefab will come mass unemployment and here we have open borders.
I was going to answer your comment on my comment with joy, compassion and humor. but then I see your rather heartless comment to the original comment and decided your not worth it, sorry, maybe next time.
Could this work limited to a certain scale for a big business or could something like this operate separately for many small business at once.
It is used in BOTH situations.
But can it work put what 1 + 1 is 🤔
How do you decide when to wear a mask and when not to?
its all based on feelings. science, no. feelings, yes.
@@trueanarchy2543 One of the fears of AI is that bias will be built in. So would women build in "feelings" that ultimately AI would deem a drag on the system and its machine learning would remove said "feelings"
É MUITA PREGUIÇA .... ONDE VAMOS PARAR ...kkk
And if they crash into each other they cause a fire that’s difficult to put out 🧐🤷🏼♀️
This works great for processed foods. Not so much for someone who wants to eat healthy. I prefer to choose my own meat, vegetables, fruit, bread, etc.
I love working here!
It doesn't make sense that every time they need a single product the robot have to bring the hole box ??!!!
There has to be a better way.
The digging of the boxes is time and energy consuming and complicated .
You should start thinking in a simple way ..
They will have done years of research and simulation to arrive at this solution. You don’t just build a multi million pound robotic packing system by accident. The people with the brain to build this will have thought about it. Amazon have been moving entire racks of products around on robots for years, it must be the most efficient way or they wouldn’t do it this way
@@PetesShredder
that's true.
But I think that the new robot system SQUID is the first autonomous warehouse robot with 3-dimensional movement capabilities Mounted directly on a standard pallet rack,
SQUID can pick from any location, with no difference if it's on the floor or 20m/60ft high.
Let me know what you think about it
yeah, that warehouse burned down.
Nice
BUT … why if you wanted to use your own bag instead of using fresh new plastic bags as shown in video ?
This...i honestly dont know what to think
Seems very convoluted for in the end a human bagger
Did you notice the scale of the storage and how many items are being stored? It's the footprint required of this top down storage system vs the traditional number of staff/footprint/access routes to go round and pick items.
Ultimately, if they do not do this, they will be overtaken by competitors.
@@Gr33nMamba just seems the last bit could have been automated
Company I live near makes the robots ( tharsus ) they aren’t cheap the robots
You are replacing 100s or even thousands of baggers, managers, janitors, and real estate with a single warehouse staffed with just a few baggers, and they don't have to wait around for customers.
Definitely worth it for the business.
the robot would struggle if you ordered a pineapple, a frozen turkey and a bag of grapes
@@YouzACoopa It wouldn't understand what meal you were making.
I don't get it, the whole crate of one item is moved about countless times so the actual packing station can just take one then return the crate again?
yes, it appears that's the case. i'm like you I thought the bots were grabbing just one item and collecting them, but no, it appears from what they said the bot is grabbing the entire bin (maybe 2) and dropping them off at a picking location so the bags can be made from a person grabbing one from the bin and then the entire bin is returned.
From what he said the machine still can't accurately pick all the items (like produce) out of the bins and into the bags accurately enough.
in summary: the bots are saving human workers the time of walking down aisles to grab one item from a bin with many of that item. instead the bots are bringing the entire bin (with many of the same item) to the human worker, the worker grabs the one item, and the bot brings the bin back to the "shelf."
Who said the crate goes back and forth each time? that crate gets filled with say 10 items BEFORE going to storage (that number determined by the AI), then a robot picks it from storage and puts in on a conveyor that goes to 40 pickers, but only stops at 10 of them, because that was how many orders that were placed to be fulfilled at that time.
@@armastat I didn't see where it says it queues up the orders before picking up the crate. But that doesn't make sense cause the first guy that ordered would be waiting too long. I did clearly see them picking up the entire crate so one station can pick up one item then move the entire crate back.
@@palmespilates1294 You didn't SEE a lot of things. It would be an hour long video if they showed everything. What I am telling you is What I KNOW of how they work. I am not sure of how you reached ur conclusion about 1st guy waiting too long. Explaining exactly how it works requires pages of text but to make it real simple.
the AI selects orders to be filled based on the time ordered and distance to be delivered (far distances get filled earlier than short distances so they will be delivered on time).
It then orders the grid to pick the items for those orders and then sends the crates to the picking stations where those orders will be filled. (If multiple orders require the same item that crate is routed to each of those stations BEFORE being sent back to the grid.)
Optionally (depending on if its efficient or not, which depends on 20 other variables) the system may also PRELOAD crates (at the front end) with the exact number of items required for orders it knows will be filled at a certain time of the day so as to have an empty crate at the end of the order picking line (the Back end). This cuts down on need for returning a good portion of crates at all.
@@palmespilates1294 Part of your confusion may be that you are assuming that orders are filled the moment the order is placed, this is NOT the case. They are scheduled ahead of time.
it is most simplest terms you either ask for something to be delivered at a particular time (usually a 2 hour block) and you pick that time from those AVAILABLE (previous orders may have filled up certain time blocks, like that guy who ordered first).
So there is no "I placed my order first" situation. All orders for a certain time block go out at the SAME time.
Ordering 4 days ahead of time (for time block 2pm lets say) and ordering 8 hours ahead of time for the same block (only if its not full) makes no difference in how the orders are handled. orders are filled based on delivery time NOT ordered time.
Now in those cases where people are ALLOWED to ask for 'As soon as possible' All the system will do is advise the person What the next earliest AVAILABLE time block is, it will not preempt other peoples orders (after all they ordered first for that time block). So in effect it is Still scheduled as I explained above. Functionally as far as the system is concerned - there is really no difference.
Why is the CEO not automated?
whatever it is, whether AI or algorithm, its awesome. down with humans, more robots!
Yea, was thinking also: AI or algorithm.
But nvm - most of what ive seen of "AI" is algorithm anyway.
They call it "AI" because its cool and may sells better.
Yeah you're definitely the death of humanity aren't you ?
@@67tr876 I take it you are not aware that there are robots being used to make you tube comments?
I see those are the robots Ocado stole from Autostore :)
AI or Cloud computing does not exist nor needed on anything they have shown. AI never abused this much!
At the moment, the robot can't yet pick up delicate items..but who knows what the future holds""....
Uhm.
I do.
Even more plastic.
Well, at least somebody now start working on recycling the trash.
Then Jeff Besos says, "I SUPPORT 15 DOLLAR MINIMUN WAGE". Running the competition out of the market.
it would be amazing to see what the limits of 3d printing, planetary gears and small dc or stepper motors could be used to lower the cost of those carts to under $25. capacitors , powered tracks and a* on arduino or esp8266.
I ask myself, how huge is the weight, that they move around for nothing, just to bring the right supply box to the packaging employe or to the robot, for picking just one piece from it and then move it back in a storage. Wat amount of energy does it cost to move this unnecessary weght just for managing, and how much carbondioxide is produced to generate this amount of energy.
And then think of all the energy used to get it to your local supermarket, unbox it, put it in the correct part of the store, and then you driving/walking to that store, grabbing it, putting it in your trolley, getting it out of the trolley again to have it scanned at the counter, putting it back in again... etc.
And don't forget about all the spillage that process adds due to mistakes, but also having to have every item in every store instead of one central location. Or the time spent making the shelves look good ("mirroring"), cleaning the store because customers are messy, etc.
I agree there is a ton of room for efficiency improvement, but I think it is already a lot more efficient than the "old" process :)
Amazing! But everything goes into plastic bags?? Come on guys... show some responsibility!
Ocado Pay (£) customers to return there plastic bags when the delivery driver turns up with there next shop.(But not at the moment during the pandemic ) When the driver returns to the CFC he collects all the bags up after the delivery run and sends it to the plastic bag machine in the CFC. A operator puts plastic bags in to the machine. The plastic bags are put though a process to then go to a outside UK manufacturer to make new recycled plastic bags. Hope this Helps :) I've put a link below to the Ocado website that explains better! www.ocado.com/content/bag-recycling-process-148928
So the plastic bags become single use before it goes into energy intensive recycling ? What a waste when in normal situations it can be used 4-5 times and then used as bin liner in peoples kitchens.
Rubbish. I deliver for Ocado and amount of food is ruined because something heavier is on top. Or not even in the bag🙄
Not very happy to see: 1 - A robot picker already to replace most humans at at this plant. 2 - PLASTIC BAGS used in deliveries. I thought these were banned in Europe (and now in USA).
There's no ai
Seems very inefficient.
Excuse me, but why we are not shopping like that yet? The supermarket should look like that. You are putting your order and picking it up in 5 minutes. It will be sorted by robots with minimal impact from us (humans). It would be even cheaper to deliver with a couple of electric vehicles around the area in the next 30 minutes
For normal groceries store they don’t want plastic bags anymore. But for the «future» it’s ok 😉
They're biodegradeable, and the customers can return them to be reused for a 10p refund per bag!
Not true, How could a robot use an all wrincle up plastic bag ?
Instead of write disinformation, go to school, get a girlfriend and live your life in peace.
Shalom
...excellent video - however, given that this video was shot/posted in late-2020 - wouldn't it be better if all the 'live' employees were wearing masks at all times (COVID-19)? For example, at the 1:00 mark, the gentleman in the immediate background center is certainly NOT wearing a mask (or if he is, he's not got it pulled up)...Just wondering if mask-wearing is now a policy at your facility? Later on, in the video - the OCADO representative and 'Georgie' - are BOTH wearing masks...However, for consistency and customer confidence - the whole video should likely have been shot with 'full-mask-wearing'...
get a life
All this technology and picking ability and still Ocado manage to not deliver vegetables, as out of stock and didn't offer a sub, missing items and failed deliveries, leaving me two days with no food, and a driver who clocked off as he couldn't be bothered to deliver my order, another delivery woman who ignored the sign on my door and left all the shopping by the door which I tripped over.
Maybe they could sort out their deliveries and stock rather than all this robot stuff, I love my robotics and tech, but it's clearly not working that well or I'd actually get all my delivery each week!
It's a shame as Ocado have great food, really good quality, and choice, and a good website.
Calm down Jasmine
except they're using plastic bags.
Of course they are, Robots are taking over and they insisted.
I would like to work in this type id industry
you will became a human robot. No time to think about yoourself, only listening to a computer. It would calculate how fast you have to work and it will be faster every day.
With her speed, your shopping will arrive after best before day. Easter European women have to pack hundreds bags per hour. Think about it.
Isn't AI a very much hyped term?
u meant human robots
Everybody is losing their jobs, but some people like this because it is " convenient"
There's more people out of a job it's well and good using robots but that leaves people out of a job .
Nice process. Just see the downfall on humanity's part.
Nonsense. global IQs have hit the low 80s at precisely the time we need millions of bag packers. It all worked out nicely.
@@philliphartman2381 IQ doesn't matter that much, it's which countries have the highest IQs to be ahead. being ahead gives you a good life.
i challenge you to sort nations by average IQ and you'll notice which countries have the highest IQs, then look at their per capita income/GDP. and yes the work has already been done. all the nations are ranked by average IQ.
And how many people did they put out of work to do this?
1:58 Wow, a plain ol' DBMS is now referred to as an "AI brain" ? Do you also refer to grid system on the old Battleship board game as "AI" ?
Well I guess my dreams of being a warehouse employee are now crushed! F*ck! Now excuse me while I go re-think my life and purpose of Earth...
🙂👍👍👍👍👍👍👍
#Migros future is here!
Них*я не понимаю, что они говорят
Terminator
Lies. They never bring the crate to the door. The driver grabs 5 bags in each hand, the salad is squashed and all that hard robot work is wasted.
When the driver has 2 mins to drop it, then that’s what will happen.
And all this and yet they still can not get my order right or don't have the stuff I want
🙈🙉🙊
IS NOT THAT POSITIVE THE VIDEO TRIES TO LOOK
Netflix
Only issue is the staff are drastically underpaid and overworked 👍
Not a good company you work for unless you're high up
That's like everything in the U.K. Economics as a zero-sum game; which tends to make it a zero-sum game. Compare Germany.
It's very good pay and a very good company to work for yes it's fast paced and physically challenging but the rewards are well worth it
FACTOS
Too much AI. I'm sure they have AI making coffee and runs the toilet flushes too to optimize the qayer usage. Man, this is getting ridiculous!
Yay for corporate greed ruining more jobs!!
And here I thought Tom Scott is a genieus. Shame on him. Didn't bother to at least credit this video.
He might not have known about it. I was look for info on Ocado but this video wasn't recommended to me until a fortnight later.