Call Immediately! Extended Warranty Scam?
ฝัง
- เผยแพร่เมื่อ 22 ก.ค. 2018
- I get these things in the mail every time I get a new vehicle. This time I decided to call to see what it was all about.
It seems to be a standard sales pitch for an extended warranty for your vehicle. Honestly, I’m not a fan of these warranties. In fact, I’ve covered this topic in previous videos. Look for the link below in the “Related Videos” section.
Anyway, I hope you enjoy my call with the extended warranty company. It was fun.
Check out my other channel for repair videos: th-cam.com/users/EricTheC...
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ETCG1
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"I dropped the engine on the floor, is that covered?"
Hey, it still works. ;)
Engines are not covered 😂
😂😂😂😂
Adrian F. Long, Ha ha i love it :-D
Id try claiming the floor
the scam is when you go to make a claim they will say it is not covered due to abuse,
Mustie1
So bloody true, vagueness is there weapon lol.
Yup, Dodge did this to my dad with his new Caravan.
Toasty dodge didn’t do anything.... It’s a scam warranty. He actually fell for this?
Well butter my butt and call me a biscuit, it's Mustie on an Eric vid!
Not to mention the $500. Deductible you'll have to shell out up front .
Wow i keep getting calls and letters in the mail about this. Im a new driver so i almost fell for this scam until i looked this up and found you. Thank you so much. I would of lost $1000
I get these notices and calls a lot. I own an 25 year old honda and a 30 year old ford pick up. I am the warranty at this point.
I just got one of these calls again today which is why I'm here. I own a 20 year old honda that's FAR from stock, I doubt they'd want anything to do with my car lmao.
@@KogeyFox I got a few of these recently for my car. It's a brand new 2023 Subaru Forester. Still under warranty from Subaru. I've only had my car since February so there's no way the warranty would have expired.
Man, they got me last week. Gotta call my cc company and ask them to issue one with a new number. As a first-time car owner, I was wondering if it was legit. Thank you for the video.
That Warranty is only good for Everett Sinsju Customers
I've had those notifications with every recent car I've bought. I'd wipe my ass with it, if I wasn't afraid if getting a festering papercut from it.
Tool In Hand if you ball up the paper and open it back up a few times, it will soften it up. Then you can wipe away!
Rob S Cool hack! Thanks! Haha!
I'm so glad you're doing a video on this. It's very important that people are aware of these scams. They've tried to get me couple of time, but I've never fell for it. They just want your money. At end of it all you will be paying so much for less to covered. That line "every situation is different" is one of their favorite lines they use. It even gets worse when you actually try to put in a claim.
United automotive services just sent me a notice in the mail like that smh.
"I only told a few friends"
Like 160,000. lol
They don't cover the most expensive parts of the vehicle. What they do cover, it won't add up to $4900.
Just like a home warranty, means nothing because it not covered and they will find a reason not to cover the item.
Glad you did this video, my brother just bought a g37 and they been sending these letters to him like 3 or 4 times now. Good to know, thanks Eric.
I purchased a 2015 Toyota Sienna couple months back and received five or six little yellow cards Within days to extend my warranty. Thank you Eric for helping educate people so they may not be taken.
I always get a chuckle when they send me one for my 24-year-old truck.
Pro tip: most extended warranties, for most products, are scammy. Most defective products break within the year (which is inside the mandatory warranty period in most places), so extended warranties are rarely actually used.
Great video, I used to get calls from a number in my state saying things like what you got. So I answered it one time and was talking to them and as soon as I said my car has a warranty that I got with it the lady hung up. Some can be good, but the majority are a scam
My son just got one of these in the mail after buying a new car… thank you for this video it was truly helpful!
At the shop I worked at as a manager, we got updates (AKA warnings) almost every week on many of these outfits. Almost all of them take so freaking long to pay your shop back it's crazy. Many would string the shop along driving the billing dept crazy.
Owner got tired of it after a while and stopped taking them at all. I'm glad he did.
"Extended warranty, how can I loose?" - Homer Simpson
A truly GREAT video, Eric. Thank you!
thanks for posting! I keep getting calls... ugh! I tell them every time that I crashed my car and to take me off the list.. lol
Great topic Eric and great feedback here.
What I really don’t like is where the warranty company is getting your information from. You get an oil change and now a third party company has your information???
Mike M I have never reported my vehicle to any warranty "deal guy" after changing my oil 😀.
I don't like that either.
They get it straight from the state. Here in Florida we have this law...
"it is the policy of this state that all state, county, and municipal records shall at all times be open for a personal inspection by any person.
- Fla. Stat. sec. 119.01(1) (1995)"
It comes from the state whenever you transfer a title. They sell this information. I bought a used vehicle about 5 years ago in Michigan and I must have gotten about 10 of these in the mail several weeks later. I round filed them all.
Those are some crazy laws!!! How your personal information gets sold is definitely a scam.
You need to get a "I AM THE WARRANTY" shirt from Tvarish. Normally there is a slew of stuff they don't cover too, like brakes, hubs, axles, suspension, etc.
Pretty much anything that is considered a "wear and tear" item will not be covered by most warranties.
Tvarish marks are shit
Some of those wear and tear items are expensive to replace such as brake linings and collateral damage to rotors caused by worn brake linings, shocks, etc. The cost of accessing a covered part might not be covered. And THEY make the decision if the part is covered or faulty maintenance is the blame.
HAHA! I get those notices all the time. One time they sent a list of repair costs for different systems/parts - I laughed when I saw $3,800 for A/C repair, $1,600 for an alternator, etc.. On an '07 Silverado, you can have the alternator out in literally 5 minutes, lol. Guess that list was designed to scare people into getting the coverage.
Wonder how many people actually pay that? Crazy!!
Smitty Smithsonite Loy of people with no common sense.
Awesome video. Thank you Eric.
Thank you for this video!
I appreciate the share Eric, to be honest I had one on a 2008 Hyundai Sonata and it was horrible. Everytime something needs to be replace I got nothing but excuses... it doesn't cover wear and tear components. Then you have to fight to get coverage on components they said was covered under warranty. BTW replacing slave cylinder on my 05 Acura TL was a breeze thanks to one of your older vids. Replacing hydraulics one civic vid... the days when you had longer hair lol
Finally! An ETCG1 video posted on my birthday!
Got this in the mail this morning! Happy I looked up the number and found out it's a scam.
yeah i got an "extended warranty" when i got my 2011 juke. i drove the car 6 months and had to get a repair for the cv axles . they are listed under the coverage took it in and lo and behold i was denied ! reason : the boots were worn . looked into reviews for this place and i saw 1 happy customer. every review was a horror story of denials for the most common things gasket failure , boot wear, metal fatigue etc. one person stated the warranty company had the mechanic dismantle the motor found it was a gasket failure denied coverage . the customer was now on the hook for the tear down diagnostic fees he couldnt afford, lost his car, his job, and ruined his credit . i will NEVER buy an after market " warranty" ever
thanks for bringing up this topic ! it needs heard !
They have a bad habit of NOT PAYING garages after work is completed.
Thank you ETCG
From what I've been told by several shop owners, they refuse to service vehicles with these warranties, mostly because they are harder to get paid then a factory warranty.
crap like this gets filed....straight into the trash. Scam....nothing but a scam.
the fact i said i needed flux capacitor replaced for my DeLorean and they said it would replace that had me rolling all over the floor the last time i got a call.
SkiptyDooSir that’s funny 😄
Robot lady calls me a lot, it is annoying!
Thank you for this. I received a call asking if i received the paperwork they sent me. The price they were asking for $5400 for 3 years on my 18'buick. Monthly charge was as high as my car note. Crazy thing car was bought 2018 with 5 miles only. New car with no wear or tear, waste of money during this COVID time. Only for them to send me a post card in the mail with a different phone number cause i blocked them.
It was my birthday, but I remembered to come back now.
Lol I don't know why I was excited, probably because it was a nice coincidence, thanks anyways.
I work for an extended service contract company and he is lying. Pre-existing conditions are never covered and he did not even follow protocol on if we could cover the car or not. People like this make the business upsetting for others. Extended service contract can help as long as it is worth it for you and you do your regular maintenance. I appreciate you being diplomatic about this situation. Keep in mind, fixing a Mini Cooper costs almost as much as it costs to fix a BMW. I thank you for being real about your experience with the person you dealt with. GREATLY appreciated. :)
Good Video Eric!
You also have to watch the fine print on extended warranties like that. I had one from a small scammy type dealership (I didn't realize it when I purchased the vehicle) that when I read the fine print, the policy dictated how much they would spend on specific repairs before totaling the vehicle in which case they would pay out the trade in amount to me and they would keep my vehicle. I went back and canceled that policy. Never bought from that place again either. They sell polished crap! I learned my lesson and learned a little about keeping up my own vehicle when I still young and naive.
Last year after I got my new tundra. Brand new. Had it three months. I got one of these notices
Great stuff!
I love it they don't want to talk after they find out i have a 02 ody that flares to second.
My previous truck came with an extended warranty , I had all kind of problems with it...my water pump went out, would have been just under a hundred bucks to change it myself. But thinking I had this great warranty I brought it to the dealer like asked...ended up costing me almost 400 because they only covered the part not anything related..like seals hoses coolant or most expensive labor
Almost got got , spotted the inconsistencies and called the scammer out and he got mad and started repeating my personal information and went on for at least 5 mins of arguing. He basically admitted to scamming….and said he gets paid hourly and don’t care. Then started saying my car is old and he’s got a better car 😂😂😂
According to my calendar and Eric posting etcg1 videos on Monday. I won’t get a happy birthday from Eric until 2021
Thank you for the info. Got a couple notices in the mail and they seemed sketchy
WOW.. This scammer really did his homework... They got it down to the bad music and telling you they are recording it... I went and bought me a 91 Chevy just like yours except grey, no rust and has AC... I get the same notice all the time and just throw em away...
I love them when they cold call, I would tell them I have a 1984 s10
ECTG1 I had something similar to that notice on my vehicle. I called them as well, spoke to a rep and was in process of being transferred when I got the feeling that it felt "off". I had just taken my vehicle to dealership to get front passenger seat belt replaced (found that it was under 10 year warranty as all my vehicle seat belts are under said warranty); seat belt was binding in retractable mechanism. I then hung up because it felt like one of many scams. I know in future that I'll just put those mailings in circular file.
i swear i was expecting an indian guy to answer!
I was expecting the same.
I was waiting on Mark from India to answer the phone too!
Me too ,but some scammers are aware so they you using non India people to scam folks.i got such a a call the other day and dont own a car so I knew right off the bat that was a scam so there was show on my TV were the characters were moaning so I turned up my TV and all scammer heard was moaning so they got upset and hung up.
Exactly. I have the feeling this is a fake video to cover for scammers. Why? it's a big business.
The extended car warranty scams aren't based in India. I've called them before when they had my old number. Idk where they're based, but it sounds like Americans. Very strange
Most of those aftermarket repair insurance companies deny any type of warranty claim by default.
Ozzstar because if they didn't, they wouldn't exist as a company very long, same goes for all insurance companies. If they pay out more than they make, no more company.
Collecting premiums and denying claims is what they do best.
I bought a brand new car once that came with a 10 year 100,000 mile warranty and less than a year after I bought it I started getting these in the mail and phone calls too.
Most times it would be better to place the cost of the warranty(monthly) into a bank account as a rainy day/repair fund. If you need it its there. If you don't it could be a down payment on another vehicle or even house repair.
Yeah you're right that's why I was saying it's better to do that than get scammed
SWEET REVENGE is to put the scammer's phone # on the internet somewhere. There are people who troll these jerks relentlessly. It it's a toll free number then have a lot of people call and waste their time.
Funny that I'm seeing this, I just got one of these letters in the mail today.
So far, it sounds reasonable. Specially for a Mini. I made bank on a carmax warranty on a used Landrover. At LEAST 10x the warranty amount in two years. It eventually got ran off the road by a logging truck and tore the roof off on a tree stump. THAT, they didn't cover.
In '97, I bought a '92 Dodge Dynasty and paid $1000 for an extended warranty through Chrysler. It paid off big time! They did almost $1600.00 worth of repairs ( new trans and some other smaller work) and all I paid was the $100.00 deductible. I even got a loaner car while they did the trans. They towed it in, repaired it right the first time. I drove that car for another 9 years without issue. I was very satisfied with the Chrysler warranty service.
I got that in the mail today and got livid. I called them and told them I was super scared about my 2019 Winnebago. I kept the guy in the phone for like 20 minutes and then hung up.
I got those cards before and I thought there is no way they will cover my vehicle if any thing is wrong with it.
I had a 2012 Focus with the PowerShit and I got several of this 'last chance' warranty extensions. After I got the third one, and knowing the PowerShit's problems, I decided "What the heck." and called 'em. Well, they wanted a fee... $500, and asked for my credit card number. I just said "I don't have those funds at the current time."
Click. "Um... hello?" They frikkin hung up on me. I guess because I mentioned I didn't have the $500 they wanted. So much for helping the customer. After that, I realized it was a scam.
I am sure that there are a lot of automotive technicians who will not work on your vehicle if you are utilizing this as a form of insurance.
You also need to be able to sit down and read all the really fine print when it comes to these policies. Do not just let them sell you over the phone or in a letter.
I get those letters in the mail all the time. I showed them to my dealer and they told me to ignore it as they can be a scam and I have a lifetime warranty on my Avenger that runs out when I die! And if it is legit, not all garages will accept that plan. You have to be careful either way,
A good question to ask them, "How do you determine a pre-existing condition? Do i have to go to a shop to get it looked at or do you just take my word for it?"
I tell them I drive a fairmont and they always hang up on me ????????
They know what car I have. I told them I Gotta speak to my dad
Another problem is that when you purchase the warranty and when you need to use it they charge you a deductible which he never talked about but I am sure is in the fine print. Also they often reject claims for repairs as well for various reasons.
I bought my car over a year ago and I'm still getting these "notices" at least once a month. I've read a couple of them, but all have been thrown in the trash.
I’ve dealt with some of these companies before and I won’t say all of them but most of them it’s like pulling teeth to get a claim paid I remember one occasion I literally had to hold a customers vehicle an extra day because of non payment by one of these companies they bounced the first check for initial inspection, we got the charge back for that check on the the morning of the day the customer was to pick up the vehicle (we had the vehicle a couple weeks for the repairs) the second check was declined by the check guarantee service at the time of pickup the poor customer unexpectedly had to come up with a little over $3k out of pocket to get his vehicle back. I don’t know if the customer ever got his money reimbursed to him by that warranty company.
I get similar in the mail conveniently made to look like a check...any warranty not bought from your dealer or directly from your auto company will probably be difficult to implement when needed. If u live in a city there is a better alternative anyway, It is called public transportation. With so many places providing deliveries now and many medical insurance companies providing transportation to medical appointments a swell as ride share companies when you are in a huge hurry u may WANT a car but in a most cities you rarely NEED a car.
What a great idea Eric. Always threw them in the trash. I see that was probably a good idea.
I get calls almost daily regarding the warranty on my car. The car is a 1992 740 Volvo with over 400K miles that I have owned for several years and is well past any factory warranty. I think they send these in the mail and call anyone that has a current vehicle registration.
I get calls all the time for my 2013 Kia Sorento. Telling me that my vehicle warranty is about to expire, and that I had been mailed a final notice. LOL. Ok now I took the car to my local dealer for some recall work, and an oil change. FYI when you go to some dealer ships. The dealer see that your car is out of warranty they give your information, or sell it to these there’d party company’s. I called the dealer to ask them why I am getting these calls. I was told that they have to submit the information of the warranty expiration to the database by law. So they did so with out informing me.
Suing time!!
I work for the biggest warranty company in the UK and we are approved by the manufacturer.
I can honestly say we are dead honest and if it's covered item then we pay out no quibbles.
Only thing is that the warranties are expensive to purchase to start with
20 years, 250,000 miles, wow. That's pretty good. I'm betting any problem will be a pre existing condition. Lol. $4900 is more than the value.
Haha, This was a priceless video! I'm crying
Got to love the scam adverts before the video that TH-cam get paid for 😂😂
I love how I just got a letter for a car I only bought 3 months ago.
I know those places are boiler rooms making cold calls but Joe did sound professional on the phone
as a matter of fact, todays IS my birthday. thanks bro.
I get those mailings weekly. Either a postcard or an envelope with a letter.
I have warranty coverage through my dealership on my used truck. If I didn’t have it I would have paid over $8,000 in repairs. I have been getting those types of letters in mail also
what a very cute little car you have
I've received about 5 + of these notices - just shred them - I have a 98 s-10
Donald Ellett same for my '01 Blazer. Been the best vehicle I've ever owned by far. So much that I replaced the engine 4 years ago after I sucked up a couple of gallons of H2O into the K&N filter during a flood instead of buying a new one. The ironic part about that is my Blazer still had full coverage insurance so it was totaled, I bought it for $200 and had $3900 to fix it with.
Omg I applied to work for something about coverage I thought it was an insurance call center . I quit after my first day. We WERE THIS SCAM SHIT! The pitch was this -> “ Hi my name is Jo from Dealer Processing calling regarding your (VEHICLE YR MAKE MODEL) because our files indicate you have yet to reinstate your factory warranty , you have been mailed several final notices and this is your Final Courtesy Call” and unfortunately some people do fall for it and pay 😳 so I was Scam Likely, for a day. It was the worst experience ever tbh.
This actually sounds a lot more legitimate than I had thought it was. They actually know something about cars and the guy you were talking to was fairly professional in his demeanor.
I'm not going to be purchasing coverage from them, but I can see how it provides a useful service for people that have trouble managing their finances for large future repairs.
I always get the Offshore phone drones calling me.
So pissed I’m finding this vid after the fact now. These assholes got me and throughout the call raised so many red flags but sounded sooo convincing. that’s for posting this
Did u purchase a warranty? I get everyone's frustrations..the calls are annoying and a lot of the companies over charge etc. But I worked for a company and our prices were not bad...and it is legit...just depends what company u go through so yeah I'd be careful..just do ur research
Got the same thing! I have Honda Pilot and part of the warranty is for turbo for the engine, but the car doesn’t have one lol.
"I'd like to be removed from the mailing list" "I can do that" "Thank you"
after the original warranty expired on a car I had, I took out one of these only mine didn't cost $4500 I think it was $1600 with a $100 deductible and there was a waiting period of about a month, in order for any warranty coverage you had to make sure your car was maintained with regular oil changes and show proof of receipts I never used it and after I traded the car in i received a small portion of the money I had paid them but I had to send proof that I traded the car in.
You finally uploaded a video to etcg1 on my birthday 😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃
Omg 😱 I just called!!! They sent me a letter!!!
I hung up 😂🤣😂
I need to save this for when I need a good laugh. This is too funny. Eric the Engine Busters.....who ya gonna call? LOL!
I got that same card for my car a couple weeks ago...and I still have 2 years of factory warranty left!
I wonder how Car Shield is. It's a 3rd party coverage that can help pay if your vehicle needs major repair.
Oh God I got them so many times when I got my 07 Dakota, three years ago I think is when I first got her. Just a few friends eh? Hehe
This is hilarious after watching all the work Eric did on that car. Classic. What a weird 'business' model. Unreal.
I got a warranty notice a few days ago on a vehicle I haven't owned in probably eight years.
I've gotten a lot of notices for stuff like this and immediately knew it was bullcrap (at least in my case) because it was about my "2008 BMW 328i" or something like that and that was simply hilarious. I've never had *any* vehicle in my name so obviously their sources aren't always the most accurate. They were trying to take my money for a vehicle that I've never even been around.
Yea, a beemer. And the newest vehicle that has ever been a part of my household was a 2001 Lincoln!
Thanks for the info. I just got a notification in the mail and was confused because when I bought my new car no one at the dealership said anything about activating any kind of warranty. Since this is something extra on top of the warranty I got with the new vehicle. I will file the documents away as garage. Did he say he get this information from the DMV. I guess everyone selling our information to make money