It depends! If the sales order is closed because you have created a delivery you can reopen the sales order by cancelling the delivery or creating a return from the delivery. Please note that the document setting for the sales order needs to be set in order to accomplish this.
@@aclarosinc yes I've already accomplished all the steps but sadly i forgot to change the amount in the incoming payments so when I look at the relationship map nothing change in the amount
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Can you open a sales order with a closed status already? Because I need to change the amount in the cash. It's for our activity
It depends! If the sales order is closed because you have created a delivery you can reopen the sales order by cancelling the delivery or creating a return from the delivery. Please note that the document setting for the sales order needs to be set in order to accomplish this.
@@aclarosinc yes I've already accomplished all the steps but sadly i forgot to change the amount in the incoming payments so when I look at the relationship map nothing change in the amount