how to link your dstv package to your phone or pc or laptop

for those that want the customer number here is how to get it
• how to see/get your DS...

[@peternumbi01]

I need to know if there is an alternative if you cannot recover the cell number used to register the decoder.

[@DeepConnectionTGR]

Yes there is you will have to visit your nearest MultiChoice store so they can help you

[@kennywekesa7078]

The process is stuck on loop, very frustrating. Once it says linked. I try to sign in and the process begins afresh

[@DeepConnectionTGR]

Hi Kenny I m sorry to hear that,,,,,,please note when your application keeps looping you may need to clear cache or re-install it or use a different device.
If all this methods don't work you will need to visit multi choice for it might be an account problem.

[@n.g.6442]

Hello mine keeps saying smartcard number not found. What do I do?

[@DeepConnectionTGR]

Why not use ID number?

[@DeepConnectionTGR]

Try entering the Is ID number of the person that registered the decoder (the account holder's ID)

[@ZinhleNgcobo-rs9qb]

How do I de-register then?

[@DeepConnectionTGR]

Hey Zinhle did you manage to re-register?

[@imablackbeatle7854]

For me I shows only 7 channels

[@DeepConnectionTGR]

I have seen that problem before... It's usually caused by missed payment or the app needs resetting.

[@baloyiconstance4640]

Help me it only showing blue doesnt go through

[@DeepConnectionTGR]

They changing your device use a different devices and you have to have a midrange phone to run this app

[@folashadeogunmolu4028]

Show us how to log out please

[@DeepConnectionTGR]

I made a video on how to logout

[@patrickmotsoeneng]

Plz help it tell me my Gmail is wrong while is the one I'm using 😢

[@DeepConnectionTGR]

Hi Patrick I hope your issue has been resolved... But in that case you will have to contact dstv customer support they will further assist you with that issue. Note that there are people stealing customers information and using them to register fake accounts. I m sorry for the inconvenience caused.

[@ZinhleNgcobo-rs9qb]

Please assist I want to de-register now

[@DeepConnectionTGR]

Go to My Products on the website and select the package you would like to manage. Look for the Disconnect icon and schedule your disconnection. You can also do this on the MyDStv App and via WhatsApp....

[@cebolenkosinyoni4534]

For the customer number what do i enter?

[@DeepConnectionTGR]

You have to get it via thier WhatsApp channel why not use the ID or the Smart card number ?

[@OtengThatogang]

Is not working on my phone

[@DeepConnectionTGR]

First you need to connect to the wifi then once you are connected to the vuma wifi follow my steps if you not connected this process doesn't work...

[@Kenzie_is_mee]

What is the account holders id?

[@DeepConnectionTGR]

Identification Document number (It's 13 digits long )

[@patrickmotsoeneng]

Plz help

[@DeepConnectionTGR]

What do you need help with?