Hi Andrew! Helpful tutorial. Thank you Just one question though. Where does the message gets stored within Shopify and how does the Store Owner able to access the submitted messages? Looking forward to your response on this. Thank you so much!
Thank you so much! Like some others I had to find it under "main-cart-items-liquid" instead of where it says in the video, but everything worked perfectly! I'm so glad I have a cart note section now!
Hi Andrew! Thank you for the guide. However, I could not find Cart-templete-liquid in the code. I am using Dawn 2.0 (New theme). Could you please guide me?
@@tiannaproctor3681 Thanks so much! I couldn't find it either and was about to give up and then came to the comments section. Thanks for saving the day!
Hi Andrew, I'm getting this error "You can only add this item in increments of undefined" when customer tries to check out after I added the custom drop down field using the UI Element Creator you suggested. Any thoughts on how to fix this?
AMAZING BUT 1 QUESTION..... This is for adding to cart page, how can I do this exact thing on the CHECKOUT PAGE? I want a text box right above/under my DIscount Code box. HELP please
Hello, when I set this up I am getting an error when I input a value on the cart page. error: "There was an error while updating your cart. Please try again." Please let me know if you have any idea why this would be happening. Thanks!
Hi Andrew, Thanks for the video. Quick question, is there a way of getting the required input on the checkout page rather than the cart? Just thinking about those customers who click on buy now button. Cheers
Hello Andrew and thank you for the wonderful videos. Question for you! I followed your instructions and managed to make a decent ADD A NOTe to my cart's page! The note is to assist my customers to dictate instructions about customization for specific products (either for Engraving or Embroidering) Does this note goes to the said suppliers so they can finalize the order? Does it accompany the order when the checkout is completed? Thank you and looking forward to your reply or anyone who knows!
This was amazing!!! I watched soooo many videos and i still didn’t understand and i have no website developing skills whatsoever and i also and to manually type the code (wtf right! Lol i know smh) because for some reason the link for the code was not working on my iPhone, iPad or work laptop but im just so thankful because this the very last thing i needed to publish my store. THANKS SOO MUCH!!!!!
Hey Andrew! I know this is a bit dated now, but I've tried adding multiple notes fields to the cart and in the order it's only showing the "last" one in the notes. Any idea why this is happening? Standard DAWN theme, just added 3 fields to test, and the first two are ignored, only the third passes through to the admin orders.
Hi, do you have a video where someone can send a gift box to one address and purchase something for themselves at another address? is that even possible? Also, if I have a gift box with alcohol, do you have a pop up warning we could set up to prompt responsible service of alcohol and for the customer to accept that the recipient is of legal age? Struggling to find anything on here at the moment
Andrew thank so much. So even though I have it specified to be require an input before they can checkout, it still allows them to proceed to check out without selecting a radio button AND/OR checking the checkbox. Any help you can provide is greatly appreciated.
Thank you Andrew! Do you know if we can add a note field, after we click checkout? I mean in the contact form, when we introduce our names, address, phone?
Unfortunately you can't make changes to the checkout pages unless you are on a Shopify Plus plan. But what you can do is change the name of one field in the checkout. Maybe that can help. :)
How admin will see this instruction message in order details page in admin side, can you tell me steps to achieve that..to show this message in admin side..Thanks
Hi Vasim! Great question. Once the customer place the order you should see something like this in your shopify admin. s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/33041849498/original/pxIRdsBrxQGp3hYTYbEE-l1ANbuigV6lDA.png?1591855675
Hello, Andrew! I need help, I want to put two fields in the address option. One tab for if they choose to Deliver to address and the second tab for if they choose to deliver to a courier company office. I really need help as Shopify customer support didn't help me at all.... Thank you In advance!
Thank you so much, Andrew. But the "Required" checkbox code isn't working. The customers can click checkout without checking the box. Just want to give my feedback. Thank again for the help.
Thanks for sharing!! Love your videos. This is exactly what I needed. Just curious does this work with Shopify basic? Followed all the steps and I can add the new form fields on my Cart overview page, but after completing the order I don’t receive the custom text of the client in Shopify (I’ve searched everywhere and notes are also empty) I hope you know the solution 🤞 Thanks in advance!
HI thanks for this, when I add my field and go to the check out page the field box is cut off. Instead of Enter Card Message, ter card message is visible. How can I fix this? THANK YOU
HELP! I’ve seen a few people leave comments that they are not able to see the custom note from the customer in admin. Has anyone successfully figured out what the issue is and how to fix it?
Do this code work in sidebar cart? like when we add product to cart a sidebar came showing products added to cart and button to go to checkout page. As there is no form tag It will not work. How we can do this.
hi thanks to you and your videos it's very clear and easy to follow,, I tried this on my cart,, it shows as expected but since I couldn't found your video in gift wrapping, I made a Gift wrapping option using repeated codes for checkbox gift wrap?, text short for TO:, text long for MESSAGE:, and text short for FROM:, my question is Can I see these messages and where I can see these? We are still in development and can't figure out some results. Can I ask a code that when the customer checked for gift wrapping that's the only time the TO:, MESSAGE:, and FROM: will come out? because in this video all these fields already visible to them.
This is good but it does have an error. It does not let you add multiple text fields and still function correctly. If you add multiple when you try and tab between spaces it clicks out and if you have to click in multiple times.
Hey! Thanks so much for this. Really good tutorial for someone with limited experience like myself. Quick question, can I have the box align to the right of the page (right now it sits on the left side in an awkward spot. Can I also make the font bold or bigger? Thanks so much.
Hi Andrew! I would like to get the costumers note in the e-mail that I receive after a costumers places a order. This e-mail is sent to another person in my company, and that person doesn't have the authorization to check the costumers comment in the Shopify admin panel. I've tried adding it with {{ cart-attribute__field }}, but that didn't work (I have no real understanding of code, so I was just guessing there). Is there a way to add the costumers comment to the e-mail my colleague receives after a placed order? (I have already used the excisting note field for the delivery week, so {{ note }} doesn't work).
Thanks for answering my last comment. I found it. But I have an another question. When the customer write something in the Text box and order the product where can I see what he wrote?
Hey Andrew! Thanks so much for the video, super helpful. For some reason when I select the required checkbox it allows me to head right through to the check out without filling out the 'required' information in the cart. Is there a reason that the required check box isn't working when I place in the code?
Hi Matt! Thanks for your comment. It should work, this tool is from Shopify and a lot of developers are using it. Which theme are you using? I want to try it myself?
This is awesome! Thank you so much for sharing!! Quick question: is there a way to have this on the Shopify checkout page instead of the Shopify cart page?
hi Andrew, thanks for this valuable bit of code. Instead of a "form" though, how would I code this so it's just a message. I'd like to use it as a holiday reminder or shipping delay before someone checks out
Hi! That's what i looking for. I did it and comment box is shown in cart, but where I can see it in admin? I have bought template and cart.liquid I have under the folder Templates. Can you give some idea?
@@EcomExperts This is good but it does have an error. It does not let you add multiple text fields and still function correctly. If you add multiple tab between fields it clicks out and if you have to click in multiple times.
Gift Wrapping Option without the app ECOM EXPERTS wheres the link to the video you referenced at the beginning. There was nothing to click on the video.
It is too complicated for a TH-cam comment. I suggest you to do custom field on the product page and make it required. Here is the tutorial th-cam.com/video/5b_5tFOzYuU/w-d-xo.html
Can you share how to add custom fields on the checkout page? I want to add a column between the customer's name and address. Thanks in advance and thanks for this helpful tutorial.
I don’t know if this is the appropriate place to contact you… If it isn’t, I apologize, and please feel free to disregard this message. First off, I have to thank you for your videos. As someone with ZERO computer background, they have been absolutely INSTRUMENTAL in my task of revamping my parent's outdated website. Now I am being asked if I can create a page on their current website, that can only be accessed if people subscribe. (Or possibly, they need a password to login to see that specific page?) It would be for information, not a collection/product. Is this something that would be possible? Is there any chance of you creating one of your amazing videos on how to do it? Or is it going to be extremely complicated, and I will have to let them know that they’ll need to hire someone or forget about it? I completely understand if you are not able to help. From the bottom of my heart, thank you, thank you, for everything that you’ve done
Hi Andrew! Thanks for your video. It's very helpful. I can't see what customers white on the custom fields. I checked on notes but nothing is in there. Can you help me please
Hi Andreina! Which theme are you using? You can't see it in the order section like this? cdnblog.webkul.com/blog/wp-content/uploads/2019/07/24105121/AwesomeScreenshot-multivendor-marketplace-4-Orders-1046-Shopify-2019-07-24-16-07-63-1200x597.png
@@andreinacisneros4008 Good day. Was there resolve for this question? I'm getting the same thing. I do not see where the customer is putting in the information. The "notes from Customer" is empty.
@@EcomExperts Hold the phone! Update: It works perfectly. While trying to move the code around to find my preferred placement on the page, I moved it outside of the form brackets. I had placed it after the . Thanks for a great video and offering solid information! Your website is VERY interesting as well. I think we'll be talking. thx.
![How To Add A Checkbox In Shopify Contact Form - [A2P 10DLC Regulations] In 2025](http://i.ytimg.com/vi/ZVk-39be0Mc/mqdefault.jpg)
👊👊 Get access to *THE BEST* Ecommerce Email Marketing course ------ tinyurl.com/nnhrezf7
Hi Andrew! Helpful tutorial. Thank you
Just one question though. Where does the message gets stored within Shopify and how does the Store Owner able to access the submitted messages? Looking forward to your response on this. Thank you so much!
Thank you so much! Like some others I had to find it under "main-cart-items-liquid" instead of where it says in the video, but everything worked perfectly! I'm so glad I have a cart note section now!
I may be the biased but this channel is the best!
Zach you're not biased, you rock like a bot! Nice channel as well!!
Hi Andrew! Thank you for the guide. However, I could not find Cart-templete-liquid in the code. I am using Dawn 2.0 (New theme). Could you please guide me?
It was under “main-cart-items-liquid” for me
@@tiannaproctor3681 Thanks so much! I couldn't find it either and was about to give up and then came to the comments section. Thanks for saving the day!
Andrew!!! Thank you so much! My shopify store would never be possible without your videos! You are a legend!
I had really given up hope that I would not be able to add an order notes section on the basic plan but so thankful for this video!
Hi Andrew, I'm getting this error "You can only add this item in increments of undefined" when customer tries to check out after I added the custom drop down field using the UI Element Creator you suggested. Any thoughts on how to fix this?
Hello very helpfull, i did everything right but i dont see the note that my costumer writes when they make the order. Were can I see the note?
You have no idea how big help was it. Thank you mate, you made my day! :D
How can we maintain this with the new one page checkout? Shopify is automatically publishing these on October 2
It worked well, but for some reason my instruction text is at the left side of box, not on the top, how to fix this?
Hi, I was just wondering if you could help me out? I can not find the first is there a possibility there is not one coded into the theme section?
AMAZING BUT 1 QUESTION..... This is for adding to cart page, how can I do this exact thing on the CHECKOUT PAGE? I want a text box right above/under my DIscount Code box. HELP please
Hello, when I set this up I am getting an error when I input a value on the cart page. error: "There was an error while updating your cart. Please try again." Please let me know if you have any idea why this would be happening. Thanks!
Any idea as to why when I tab over to the next space to type i have to click into it again to type?
Hi Andrew, Thanks for the video. Quick question, is there a way of getting the required input on the checkout page rather than the cart? Just thinking about those customers who click on buy now button. Cheers
Awesome video! it worked. The box is there. But if I type something in it, nothing shows up? How can I fix this :)
hi. is there a way to hide the textfield and if a special varation of the product is clicked then the texbox appear?
I have required checked and it's still letting people proceed without clicking the checkbox. Is there a way to fix that?
Hello Andrew and thank you for the wonderful videos. Question for you! I followed your instructions and managed to make a decent ADD A NOTe to my cart's page! The note is to assist my customers to dictate instructions about customization for specific products (either for Engraving or Embroidering) Does this note goes to the said suppliers so they can finalize the order? Does it accompany the order when the checkout is completed? Thank you and looking forward to your reply or anyone who knows!
so great Thank you so much bro 😊👍
Thankyou so much for this, you just made my life much easier!
This was amazing!!! I watched soooo many videos and i still didn’t understand and i have no website developing skills whatsoever and i also and to manually type the code (wtf right! Lol i know smh) because for some reason the link for the code was not working on my iPhone, iPad or work laptop but im just so thankful because this the very last thing i needed to publish my store. THANKS
SOO MUCH!!!!!
Hey Andrew! I know this is a bit dated now, but I've tried adding multiple notes fields to the cart and in the order it's only showing the "last" one in the notes. Any idea why this is happening? Standard DAWN theme, just added 3 fields to test, and the first two are ignored, only the third passes through to the admin orders.
Hi, do you have a video where someone can send a gift box to one address and purchase something for themselves at another address? is that even possible? Also, if I have a gift box with alcohol, do you have a pop up warning we could set up to prompt responsible service of alcohol and for the customer to accept that the recipient is of legal age? Struggling to find anything on here at the moment
Andrew thank so much. So even though I have it specified to be require an input before they can checkout, it still allows them to proceed to check out without selecting a radio button AND/OR checking the checkbox. Any help you can provide is greatly appreciated.
Did you find a solution to this? I'm also having the same issue.
Thank you Andrew! Do you know if we can add a note field, after we click checkout? I mean in the contact form, when we introduce our names, address, phone?
Unfortunately you can't make changes to the checkout pages unless you are on a Shopify Plus plan. But what you can do is change the name of one field in the checkout. Maybe that can help. :)
@@EcomExperts thanks! 🙏
How admin will see this instruction message in order details page in admin side, can you tell me steps to achieve that..to show this message in admin side..Thanks
Hi Vasim! Great question. Once the customer place the order you should see something like this in your shopify admin. s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/33041849498/original/pxIRdsBrxQGp3hYTYbEE-l1ANbuigV6lDA.png?1591855675
Thanks for your help Andrew
Hello, Andrew! I need help, I want to put two fields in the address option. One tab for if they choose to Deliver to address and the second tab for if they choose to deliver to a courier company office. I really need help as Shopify customer support didn't help me at all.... Thank you In advance!
Thank you so much, Andrew. But the "Required" checkbox code isn't working. The customers can click checkout without checking the box. Just want to give my feedback. Thank again for the help.
Thanks for sharing!! Love your videos. This is exactly what I needed. Just curious does this work with Shopify basic? Followed all the steps and I can add the new form fields on my Cart overview page, but after completing the order I don’t receive the custom text of the client in Shopify (I’ve searched everywhere and notes are also empty) I hope you know the solution 🤞 Thanks in advance!
Hi Vanessa! It should work with all Shopify plans. Are you sure you followed all the steps in the video? Which theme are you using?
Hi. I used the tutorial and the same thing happened to me. I cannot see the custom note from customers. Did you figure it out further?
@@jasmineaalewis you see it if in the full individual order view, not on the hover view under orders
HI thanks for this, when I add my field and go to the check out page the field box is cut off. Instead of Enter Card Message, ter card message is visible. How can I fix this? THANK YOU
My message box is over on the far left of the screen. How can I centre it more? Thank you
Hi Colm! There is a way to change position, but it is not that simple. But don't worry, people are used to having text box on the left side. :)
HELP! I’ve seen a few people leave comments that they are not able to see the custom note from the customer in admin. Has anyone successfully figured out what the issue is and how to fix it?
I cant see it either… :(
Thank you so much !!! Working on our transition frow Wix to Shopify right now!!! Extremely helpful !! Much appreciated!!
My pleasure and...WELCOME to the SHOPIFY ecosystem :)
@@EcomExperts Got our Box in the Checkout super excited!!! www.hustlingspirit.com (absolutely will be following for more content)
Hi Andrew I have shpify plus account and want to apply custom field in checkout page how can I do that?
Hi Anand! If you have Shopify plus account than it is worth investing into a good developer. :)
Do this code work in sidebar cart? like when we add product to cart a sidebar came showing products added to cart and button to go to checkout page. As there is no form tag It will not work. How we can do this.
hi thanks to you and your videos it's very clear and easy to follow,, I tried this on my cart,, it shows as expected but since I couldn't found your video in gift wrapping, I made a Gift wrapping option using repeated codes for checkbox gift wrap?, text short for TO:, text long for MESSAGE:, and text short for FROM:, my question is Can I see these messages and where I can see these? We are still in development and can't figure out some results. Can I ask a code that when the customer checked for gift wrapping that's the only time the TO:, MESSAGE:, and FROM: will come out? because in this video all these fields already visible to them.
This is good but it does have an error. It does not let you add multiple text fields and still function correctly. If you add multiple when you try and tab between spaces it clicks out and if you have to click in multiple times.
Thank you for making this video! It was very helpful. Done in 5 mins! Keep it up :)
Some of the clearest Instruction I have had in years - Fantastic Job
Thank you so much kind sir! :)
Hey! Thanks so much for this. Really good tutorial for someone with limited experience like myself. Quick question, can I have the box align to the right of the page (right now it sits on the left side in an awkward spot. Can I also make the font bold or bigger? Thanks so much.
Hi Tanya! You can do that in case you have codding experience. :/
@@EcomExperts DO you have a tutorial of it?
Hi Andrew!
I would like to get the costumers note in the e-mail that I receive after a costumers places a order. This e-mail is sent to another person in my company, and that person doesn't have the authorization to check the costumers comment in the Shopify admin panel. I've tried adding it with {{ cart-attribute__field }}, but that didn't work (I have no real understanding of code, so I was just guessing there). Is there a way to add the costumers comment to the e-mail my colleague receives after a placed order?
(I have already used the excisting note field for the delivery week, so {{ note }} doesn't work).
Thanks for answering my last comment. I found it. But I have an another question. When the customer write something in the Text box and order the product where can I see what he wrote?
Good question! You will see it as a note with orders. Something like this i.pinimg.com/originals/41/02/86/410286ef66e8a55a0f4333eef315698f.png
@@EcomExperts thank you 🙏🏻
It was under sections: main-cart-items-liquid for me, not what he said. Maybe it changed. Or is different for Canada
Hey Andrew! Thanks so much for the video, super helpful. For some reason when I select the required checkbox it allows me to head right through to the check out without filling out the 'required' information in the cart. Is there a reason that the required check box isn't working when I place in the code?
Hi Matt! Thanks for your comment. It should work, this tool is from Shopify and a lot of developers are using it. Which theme are you using? I want to try it myself?
I can also confirm that this does not work.
@@EcomExperts I'm using Debut and the required is also not working for me
Were you ever able to find a solution?
It ended up working for me after 10-15 minutes!
This is awesome! Thank you so much for sharing!! Quick question: is there a way to have this on the Shopify checkout page instead of the Shopify cart page?
Hi Tally! You can't make a lot of changes to checkout page unless you are on the Shopify Plus account. :/
hi Andrew, thanks for this valuable bit of code. Instead of a "form" though, how would I code this so it's just a message. I'd like to use it as a holiday reminder or shipping delay before someone checks out
It worked like a charm with great instructions!! Thank You
You're welcome! :)
Thank you! Very informative video.
Thanks man. I placed a practice order with instructions. But i cant seem to find the instructions in the order ?
It should look like this highviewapps-main-site.s3.amazonaws.com/media/editor-uploads/ezexporter_export_order_additional_details_cart_attributes.png
Thank you Andrew! Really good tutorial!
Glad it was helpful!
Hi! That's what i looking for. I did it and comment box is shown in cart, but where I can see it in admin? I have bought template and cart.liquid I have under the folder Templates. Can you give some idea?
I mean written text from customer.
Hi! You should see the info as an order note in your Shopify admin. :)
@@EcomExperts unfortunately I don't see written notes. What can I do? Can you recommend how to fix?
@@EcomExperts Ēriks Žvagins
Ēriks Žvagins
1 second ago
If not showing notes than probably that is Shopify problem and I need to contact them?
I am having the same issue. I do not see the custom note in admin.
Great video mate, why would anyone give you a thumbs down?? Very clear instructions - thank you
Glad it helped!
@@EcomExperts This is good but it does have an error. It does not let you add multiple text fields and still function correctly. If you add multiple tab between fields it clicks out and if you have to click in multiple times.
Gift Wrapping Option without the app ECOM EXPERTS wheres the link to the video you referenced at the beginning. There was nothing to click on the video.
Hi Leonardo! We had an issue with that code so unfortunately we needed to remove it. Updated version is coming out soon.
@@EcomExperts Thanks Andrew! Looking forward to that video hopefully before Xmas! Thanks for sharing the informative and descriptive videos!
Hi, can I somehow make a required note field for only one of my products?
It is too complicated for a TH-cam comment. I suggest you to do custom field on the product page and make it required. Here is the tutorial th-cam.com/video/5b_5tFOzYuU/w-d-xo.html
Can you share how to add custom fields on the checkout page? I want to add a column between the customer's name and address. Thanks in advance and thanks for this helpful tutorial.
Unfortunately it is not possible if you are not a Shopify Plus member. :/
I don’t know if this is the appropriate place to contact you… If it isn’t, I apologize, and please feel free to disregard this message.
First off, I have to thank you for your videos. As someone with ZERO computer background, they have been absolutely INSTRUMENTAL in my task of revamping my parent's outdated website.
Now I am being asked if I can create a page on their current website, that can only be accessed if people subscribe. (Or possibly, they need a password to login to see that specific page?) It would be for information, not a collection/product.
Is this something that would be possible? Is there any chance of you creating one of your amazing videos on how to do it? Or is it going to be extremely complicated, and I will have to let them know that they’ll need to hire someone or forget about it?
I completely understand if you are not able to help. From the bottom of my heart, thank you, thank you, for everything that you’ve done
Thank you so very much! It worked like a charm! I am a fan already! 😉
Hi Fernando! Glad it helped!
@@EcomExperts not as glad as I am! 🤪
Hi Andrew! Thanks for your video. It's very helpful. I can't see what customers white on the custom fields. I checked on notes but nothing is in there. Can you help me please
Hi Andreina! Which theme are you using? You can't see it in the order section like this? cdnblog.webkul.com/blog/wp-content/uploads/2019/07/24105121/AwesomeScreenshot-multivendor-marketplace-4-Orders-1046-Shopify-2019-07-24-16-07-63-1200x597.png
@@EcomExperts Hi Andrew! Thanks for answering. No, It doesn't show anything in notes. Do you have another recommendation? How can I do?
@@andreinacisneros4008 Good day. Was there resolve for this question? I'm getting the same thing. I do not see where the customer is putting in the information. The "notes from Customer" is empty.
That is really strange. Let me dig into this.
@@EcomExperts Hold the phone! Update: It works perfectly. While trying to move the code around to find my preferred placement on the page, I moved it outside of the form brackets. I had placed it after the . Thanks for a great video and offering solid information! Your website is VERY interesting as well. I think we'll be talking. thx.
thank you, big help to me. thumbs up
Worked perfectly!😃
Glad I could help!
how can we add customized text box to product page?
Hi Roiyelle! I am glad you asked. Here is tutorial for that customization th-cam.com/video/5b_5tFOzYuU/w-d-xo.html
Thank you! You’re a lifesaver with this! 😊
You're welcome!
It worked like a charm! thanks!
Thanks for letting me know!!!
I don't see where to get the code
What happens if the theme is updated?
dan blijft het! well, depending on how the update is done but it should affect it
The Get Instructions Link goes to a 404 Page Not Found. Please advise.
Sorryu about that :) ecomexperts.io/blogs/liquid-tutorial-shopify/shopify-personalized-field
Brill 👍
Thanks!
Brill
Thanks!
how do I add drop shipping to Shopify e store