Hey !! Please check it out below link it is really helpful to understand Metric. docs.servicenow.com/en-US/bundle/vancouver-platform-administration/page/use/reporting/concept/c_MetricDefinitionSupport.html#:~:text=A%20metric%20measures%20and%20evaluates,easily%20obtained%20from%20the%20data. Let me know for any further concern.
Hi Pri, Can you please help me with the below requirement. Create a List report based on two tables with same columns. Example : Select column1, Column 2 from Table1 Union Select column1, Column 2 from Table2
3 things we would like to create. Incidents coming to the service now q till its gets resolved. How much time it took to resolve from open to resolve. We don’t have any sla and should be reflected dashboard. Same for request as well. Second : how to generate the report in servicenow now dashboard for MTTR( mean time to resolve) Third: we don’t have the category and sub categories in service as we have limited access. We can create the dashboard but don’t have pfa. Wanted to create the report how can we create the report for the incidents which has been based on the short description or any other option to what type of tickets which we have received
This is something interesting one. Hopefully I will do a separate video to explain the concept 😃 Here is the link for you to understand in better way with example - docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/performance-analytics/task/t_MoveDashboardWithUpdateSet.html
![[UNCUT] เก็บ "สจ.โต้ง" เอี่ยวมาเฟีย รู้ตัวคนบงการ ก่อนสั่งลั่นไก I คนดังนั่งเคลียร์ I 13 ธ.ค.67](http://i.ytimg.com/vi/o-J_p62D40w/mqdefault.jpg)
;o) AMAZING Pri!! Thank you!
My pleasure 😊😊..keep watching and keep learning 👍🐱
Thank you for this awesome explanation..
The pleasure is all mine 🤓
Keep watching other videos and keep learning 👍👍
Finally service now video after long time
Yess!! Keep watching and keep learning 👍😃
awesome explanation ever. Thanks Man 👨
Thank you so muchh !! Keep watching and keep learning 👍👍
Thank you for the Great Knowledge Sir Jii ❤️
It's my pleasure..keep watching my other ServiceNow video and keep learning 👍
Do u have any idea about tracking and reporting on dashboard usage module
Wow . Very good explanation.
Glad you liked it 🤓
Keep watching and keep learning 👍👍
Hi Pritam ,thanks for such wonderful content
one request please make videos on database view
The pleasure is all mine..😇😇
Sure..noted.🤓
Under the P1 dashboard sample created, can the user that we share to edit the dashboard as well?
Hey!!
Yes if you give them edit rights, they can edit for sure.
best explanation..when you will start the development series?
Hi Ajit,
I will start from the month of June for sure, I am preparing for that only.
Keep watching and keep learning.
@@techwithpri Thanks..waiting for that series hope you will cover scripting with best use cases
Pritam, Can i know what is metric in reporting, because it has been asked in csa.
Hey !!
Please check it out below link it is really helpful to understand Metric.
docs.servicenow.com/en-US/bundle/vancouver-platform-administration/page/use/reporting/concept/c_MetricDefinitionSupport.html#:~:text=A%20metric%20measures%20and%20evaluates,easily%20obtained%20from%20the%20data.
Let me know for any further concern.
Hi Pri,
Can you please help me with the below requirement.
Create a List report based on two tables with same columns.
Example :
Select column1, Column 2 from Table1
Union
Select column1, Column 2 from Table2
Hey !! Thats interesting 🧐
Check this link it should help you -
www.servicenow.com/community/developer-forum/reporting-from-union-queries/m-p/2260205
I impersonated as a "Abel" user but not able to see the dashboard shared with me. Pls suggest.
Hey 👋
Check the access level, check if use have access to read the record from the table 🤓
Can you tell me how a monthly backlog trend can be created??
Well for seeing any trend you have to use PA (performance analytics) its very useful one.
Soon I will create a video for the same.
How to create the report in servicenow Report for incidents open to resolved time
Hey !!
Can you tell me in more detail ? 🤓
3 things we would like to create.
Incidents coming to the service now q till its gets resolved. How much time it took to resolve from open to resolve. We don’t have any sla and should be reflected dashboard.
Same for request as well.
Second : how to generate the report in servicenow now dashboard for MTTR( mean time to resolve)
Third: we don’t have the category and sub categories in service as we have limited access. We can create the dashboard but don’t have pfa. Wanted to create the report how can we create the report for the incidents which has been based on the short description or any other option to what type of tickets which we have received
Bro do videos on ServiceNow interview questions.
Comings soon 🔜
In dash board what is unload ? i got this question in interview level
This is something interesting one.
Hopefully I will do a separate video to explain the concept 😃
Here is the link for you to understand in better way with example -
docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/performance-analytics/task/t_MoveDashboardWithUpdateSet.html
sir g servicesnow online class in any person please share whatsnumber
Hey 👋
You can ping me on instagram for the same 🤓
Thank you for the Great Knowledge Sir Jii ❤️