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- เผยแพร่เมื่อ 15 ม.ค. 2024
- CVS is still working on closing hundreds of stores, including some pharmacies inside Target stores, blaming the changes on waning foot traffic, rising competition and workforce shortages, according to Bailey Schulz, a consumer news reporter for USA Today, who joined CBS News with her look at CVS' plan.
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After years of horrible service from CVS where insurance companies could force you to go, not caring that you would sit in their drive-thru window for 20 minutes or more, or that they couldn't even get your prescriptions reordered knowing that you are mandated to go to them to get them so you had to wait a week for them to find it somewhere else, we moved over to a local pharmacy as soon as the law was passed thank you that said insurance companies could not mandate where you bought your prescriptions . We now have zero issues when picking up prescriptions with a polite, efficient staff that thinks on their feet when they run into an issue even before you've got there LOL
Could you point me to what law this is? My insurance is saying I have to CVS and I’m having a lot of problems.
@@jessg2128 the ok state legislature passed that law maybe a 2 or 3 yeaars...so call your state representatives and raise hell
Damn….bravo Oklahoma!
Take the time to look up the law that Oklahoma passed and then send it to whoever your state representative or Senator is and say what the hell, why haven't you done this
CVS didn’t really want business, because of their EXTREME and EXCESSIVE price gouging!! The difference between CVS and other stores is outrageous!! I went into CVS to purchase an item, but I knew how much the product was at another store…the difference in price was $8.00…and I walked out!
How could they expect to stay in business…They have zero appreciation for customers.
They drove themselves into this position💥💥💥
$8 difference. cvs was $208 and walgreens 30 minutes away was $200
All pharmacies price-gouge non-medical products, they are specialty stores. Get your meds and get out. Never buy any groceries or cosmetics at a pharmacy.
They overprice their prescriptions if you don’t have insurance as well. For example, I take Ambien which is a generic. I typically would pay between $6 and $12 at virtually any pharmacy. CVS would charge almost $70 for the same damn thing. And it was pretty much the same with any other medicine I took as well. I will never go to a CVS on principle alone.
You can price match Amazon, Walgreens, and Target, and on most products their prices are similar! CVS is a bully…they will mark up their prices for the heck of it…served up with a side of “take it or leave it!” Such goofiness…insanity at its best! Good riddens CVS…go back to school and learn some business etiquette, basics, skills, and RESPECT for the CUSTOMER!!
TALK ABOUT IT!! 🗣
CVS has always been terrible and highly overpriced. The current CVS experience makes one want to bang their head against a wall. They closed all the registers and then don't want you to use self checkout by yourself. Why? "Theft" however they have NO security guards. It's literally the worst business set up ever. 🤦🏻♀️🤦🏻♀️🤦🏻♀️
Honestly being a member has saved me so much money but even still , I only go there when I have to.
Yeah, good riddance. They charge you 8 dollars for 30 tablets of aspirin
The biggest problem with large pharmacies is that they flat out do bad work and give very bad service. They always find excuses to not give the medicines or delay them for unacceptable amounts of time. I prefer small pharmacies.
so you prefer ceo's over employees? yes me too
@@SgtJoeSmith I prefer family owned small pharmacies. the employees at big chains don't do good work. I don't feel bad for them.
Same!
Most of the smaller, neighborhood, independently owned pharmacies near me were sadly squeezed out by the large chains years ago.
Try working a shift in one and see how it is on the other side. It’s easy to criticize without knowing firsthand what it entails behind the scenes when you have no staff and a massive queue of people to please.
CVS 2012: "OMG! We should totally build as many stores as we possibly can, on every single corner of every street in every single town and city in the Western Hemisphere!!!"
CVS 2024: "Wow... Looks like we needlessly overbuilt for all those years..."
Good. That store is horrible. bad service and overpriced products. Rubbish.
Probably sucky customers too I bet!
@@lilsheba1 I use a small family owned Pharmacy.
I grew up in Memphis in the 80's. We had two local pharmacies that had about 15 locations between them. That was a good balance. Locally owned/operated with enough locations and revenue to be effective.
SWITCHED all my family's prescriptions to mail-order. Cheaper and more convenient. That is why Local Pharmacies are closing.
Same but I'm a pharmacy technician student and there are people who always come In
Say you go to a doctor and they send you home with a prescription. Are you going to have it filled in a couple of hours at a physical location or wait 2 + days for mail order?
How do you do that? I go to CVS inside my local Super Target and the pharmacist recommended I download the CVS app so I can have the prescriptions sent to my door but I could never figure out how to do that on the app.
I will never do mail order, I live in an apartment and mail gets messed up ALL THE TIME. I am not trusting them to get my meds to me in a timely manner or at all.
Actually no that’s not why they are closing it’s because of reimbursement issues from pharmacy benefit management, aka losing money every time they fill your script.
These stores first tried blaming shoplifting as the reason for closing but later on it was revealed that business has just slowed down and they over expanded.
A lot of them over expanded. Or maybe they didn’t but businesses had been impacted by the pandemic and inflation.
Democrat policies going easy on crime has certainly had a terrible toll on businesses like CVS.
@@RandallWeeks What's your excuse for CVS closing in Red states in Red cities like Florida then? Bad Republican policies, or are you now going to switch reasons to show party preference?
@@Mlogan11 Florida was a purple state until DeSantis. However in most states the urban cities tend to be Democrat while the more rural areas tent to be Republican. Even California had the most Trump voters of any state and is mostly red geographically outside of The Bay and Los Angeles.
Likewise in Flordia or even much of Texas - the cities will be way more blue than the rest of the state. Cities generally have a two-class setup where you have the richest of the rich and the poorest of the poor. The rich need the poor to work for them.
Trump CEO policies
I forget why they merged in the first place. It's not like CVS had their own over counter products in there
I ALWAYS see Walgreens packed with people. I ALWAYS see CVS empty lol. I get Opening next to a Walgreens was not so smart after all.
Funny enough I see the opposite. The CVS where I go is always a long line. Yet when I go to Walgreens there is next to no one at the pharmacy line.
@@johnnyr8603I see the same where I am.
@@johnnyr8603 The only time i see something like that is cuz there are No Walgreens around the CVS.
exactly . wallgreens hit first than CVS in Utah. what a small world I knew CVS first.
@@johnnyr8603may depend on the store itself and staff, some Walgreens are better than others, same for CVS.
CVS is the worst pharmacy I have ever dealt with. They flat out suck.
I haven’t been able to get a prescription in less than a few hours at CVS for years. They should just close - period. Target will be fine.
If it's anything like the CVS in my Target that has a CVS right across the street I kind of understand why.
Good! Too expensive
Boot them out of Target & put Rite Aid pharmacy inside Target stores
How is she an expert??? She’s only 20 years old
Did they really have to build one on literally every street corner?
I can’t understand why the expanded like that a didn’t better manage their growth. To go to the trouble and expense of building these brick and mortar stores only to close them in a few years. But I imagine it’s a tax write off for the corporations and only the displaced employees and customers pay the price.
@@wannabe41 im already seeing some buildings turned into a completely different store.
Good job Amazon!
Great, I just switched all my prescriptions from Walgreens to a CVS inside my local Target and now this…
In my small city with a population of only 10,000 has a walmart pharm, 2 independent pharms, a walgreens and 2 CVS locations, and they need to only close one location and yet they announced they will close both locations.
Can’t get meds Oyx or any pain medication in Louisiana cvs ! National storage!
National shortage.?
Soon a world where anyone who needs to buy stuff will have no choice but to get it from amazon.
We already know why.
didn’t sephora just shutter store in store target locations not too long ago?
They severed ties with Target and now are in some larger Kohl’s stores.
It's an mess I tried to refill medication at my pharmacy Walgreens they are overwhelmed I couldn't get thru on hold more than 30mins
What's next, CVS Stores without Target closing before New Year's Eve of 2024?
CVS closing dozens of pharmacies inside Target stores by end of April
CVS closing dozens of pharmacies inside Target stores by end of April
Walgreens is going to buy all drug stores
There is a Super Target 5 minutes away from my house. They have a CVS pharmacy inside. I have been going there for years. The pharmacy staff all knows my name and treat me like family. We even joke around when I go to get my prescriptions. I don't really care so much that CVS is closing stores. I care more about having connected with the people at my pharmacy and if I ever have a problem with my prescriptions they always call my insurance or doctors office to get it sorted out for me. Hopefully some of the staff can be transferred to a nearby CVS. Better yet, I hope that CVS Target location is not on the list of ones to close. The pharmacist told me last time I was there they have not received word on if their location will close yet or if it will remain open.
CVS has raised the prices on everything so people are naturally going to a new store with cheaper prices
Yes, 10 dollars for 30 tablets of ibuprofen. I can buy them at dollar general for a fraction of their price. I have no sympathy for them. Good bye
Good. CVS sucks. I used to love the Target pharmacies.
Let's just pretend theft isn't a factor here.
Target came into town and treated everyone like garbage .... Starting day one... !!!
The shelter has been so unfair to the folks pushed out but high n mighty to those with massive mail
yes, shoplifting, no employees or stupid employees is reason for closures. too bad girl didnt report the facts.
The CVS at my Target is awful. There is always a line of no less than 10 people all day long. The techs are rude and super slow.
so you are complaining about hourly wage employees instead of saying they need paid more? I just want to make sure im right
wow and customers tend to be nasty and rude! That is way more of a problem.
Subtle...I had a strange dream about a visit to CVS. Some guys ran in and disastrously robbed the store, and robbed customers! I went to find a place to hide, which was behind the building! Someone looked for me, hoping the suspects would leave! I was very frightened! Some were there. When we left, police came! 🚨🚨
Ahhhh, I have to look for another pharmacy. I like my local CVS pharmacy in Target.😟
Man what is going on?
This economy is just in the toilet man companies can’t keep up with these ridiculous hikes in prices
It's corporation greed. CEOs and investors. I don't have any sympathy for a store going bankrupt when they charge 10 dollars for 30 tablets of aspirin or ibuprofen. End result of Trump corporation policies
Is this one of the stores that charge you 8 dollars for 30 tablets of aspirin.
CVS lost Stores profits by being with target . I saw so much while I was a vendor with Target .
Shoppers and Patients were complaining.
I don't like CVS. I liked when Target had it's own pharmacy.
Girl too scared to say the truth. 😂
She does seemed very restrained
I’m honestly SHOCKED at the Target closings considering how much CVS benefited from the free labor. The reason independent CVS locations have bad customer service is because they open way too many of them, and can run one on a skeleton crew. You have one licensed pharmacist, and one regular pharmacy clerk that has to run back and forth from drive through to store counter, and maybe if you’re lucky, there may be a third person. On the actual sales floor however, you have one single person running everything else. It’s ridiculous. I’d gladly drive an extra mile if it meant more staff.
Now, for the ones inside Target… …one licensed pharmacist, and one regular clerk. Did you know that Target has a one plus one rule? That means one guest in line waiting, and one guest checking out. If you have a third guest, they’re supposed to request backup. Well, they freaking gave the CVS one of these call buttons! So there will be times a Target employee will hop on with zero training. All they do is take your info for refills, put it in the queue to get filled, and check out anyone that has one ready. CVS isn’t the one paying for the help, Target is!
The labor isn't free. YOu have shown you don't know how those stores work. The stores inside Target are fully owned and operated by CVS. That labor is in no way free. CVS pays for the pharmacists and workers inside each of them.
@@chriskay1449 I worked for Target for four years. No one wanted to answer the CVS calls for backup for that reason. We weren’t trained, and we weren’t CVS employees. They gave Starbucks one of these buttons too, they were just smart enough not to use them, because yeah, what on earth are untrained Target employees supposed to do? Anyway, I only worked the CVS counter when an actual Target team lead would tell me to. So one Target employee ordering another Target employee to work for CVS. I clocked in as either a Target cashier or Target sales floor. I don’t even know the punch clock code for a CVS or Starbucks employee. Target was paying ME to work for CVS. Personal real life experience.
CVS may lease out the store from Target and hire their own CVS employees, but as far as being short staffed on purpose, if they needed backup, they got someone from Target to jump on.
Not sure where my reply went, but for anyone else reading, the short version: I worked at Target for FOUR YEARS. CVS may have their own staff, but just like with stand alones, they don’t schedule enough. When CVS calls for backup, everyone carrying a Target walkie hears the call. None of us will jump on because just like with Starbucks, none of us were trained. None of us are clocked in as those companies employees. HOWEVER, if your target team lead TELLS you to jump on for CVS, you do it. So I personally worked the CVS counter several times checking out guests and setting up the refill requests. Me. A Target employee.
That’s about all the target staff can do, unless they have their pharmacy tech license from the state don’t think they legally do much more than that in the pharmacy section.
@@dman1908honestly I think CVS only needs one licensed pharmacist on staff during opening hours. So I think that’s the person with the lab coat, with the regular CVS employees wearing their shirt. So Target employees do see different screens they aren’t used to, which could send many in a panic, especially if they don’t know where the refill slips are, or how they are stored once filled, but they aren’t calling up doctor’s offices or insurance companies. They’re just helping the line move since it should be quick and easy “in theory,” but it’s still a Target employee working temporarily for CVS, and that’s not ok.
Don't forget the high level of theft in many of these areas.
my cvs that had kinda mean ladies
meh
"Pharmacy". What a joke. An actual true pharmacy should focus on health care period. Not dresses and lawn chairs and candy and magazines and detergent, etc. They shouldn't be a mini Walmart. Go back to the old days when your doctor could call in an RX and it would be ready by the time you left the office. Go back to being like a hospital gift shop. Get well cards, a box of chocolates, fresh-cut flowers, etc. Carry only medication RX and OTCs. Get employees who don't hate their life or their career choices to wait on customers. No shelf checkout. See if things don't vastly improve then.
With the wages CVS pays you aren’t going to get good workers. Good workers aren’t going to take those kinds of jobs anymore.
Target will just fill the Pharmacy with Stanley or whatever next years tumbler will be.
USA citizen sleeping on the floor probably they dis activate Walmart
It's theft. Just tell the truth. Stop stealing and maybe they'll stick around. I don't feel bad. Good luck.
no one is thieving in my local CVS, at all! In fact people could start thieving there that's how poorly run it is and they wouldn't get caught! Because you can't even get someone to check you out!
@sparklemotion86 Yeah, you're right. No cutomer service and expensive products are definitely a factor as well. People don't want to work reatail anymore. The pharmacies dont pay enough either. Wierd times.
In this day and age. I fail to understand why it takes so freaking long to fill a prescription. Why they don't have ample machines that keep a high majority of medications in tubes and what not and just make a selection and give a count to the machine on how much medications to distribute to each patient and it releases that amount. The medications is bagged up and a label is printed and attached and the medication is ready to go. I bet we could learn so much from other countries that have this system so much quicker and easier for everyone involved.
Sure thing. Let's create more robots to take over and lets just fire the whole crew because who needs a job when a robot can do your job for you right? It's not like these people have families to take care of or bills to pay. I would much rather wait in a long line and be assisted by a human being who can interact with me and have a normal conversation with me as opposed to a robot who just spits out a prescription and sends you on your way. As if the invention of self checkout wasn't enough, lets add the same concept to a pharmacy!
Target? Nobody even shops at target.
Sure Jan
I shop there all the time. Especially if I am waiting on the pharmacy to fill my prescription, I can grab a few grocery items I may need for the house while I wait and by the time I am done they are usually done filling my script.
If nobody shops there, then how do they rake in billions in revenue? Must be a troll beacuse nobody is this stupid.
Thieves and store losing money is the reason.
Awe they didn’t make enough money from forced jabs
It's from all the shoplifting by certain people.
Isn't bidenomics great 👍
Trumpnomics resulted in a net loss of businesses during his Admin. 😂
@@Mlogan11During Trumpomics wages went up more than inflation. Now inflation is rising faster than wages. The majority of Americans are living pay check to pay check. We all had It better when Trump was president.
@@alk3078 It was good for the rich- not so much for everyone else. Rich got over 90% of tax cuts that was advertised for being for middle class. Then when debt went up, they talked about cutting back SS and Medicare.
@@Mlogan11 You got a payroll tax cut. Your standard deduction doubled. If you have kids , your child tax credit doubled. What did old Joe do for you? Oh yeah, he gave us nine percent inflation and five dollar gas.