Email Digest ServiceNow | Configure Email Digest In ServiceNow

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  • เผยแพร่เมื่อ 14 ธ.ค. 2024

ความคิดเห็น • 3

  • @AlexRusinov
    @AlexRusinov 2 ปีที่แล้ว +1

    How do I push this to my users so that each one doesn't have to sign up for a digest? I only want digests sent out, not the individual emails.

    • @servicenow911
      @servicenow911  2 ปีที่แล้ว +1

      It's an individual preference of user ,however try some luck via scripting.

    • @fyrearm
      @fyrearm ปีที่แล้ว

      I'm trying to work this out as well. What I had done is created a business rule script, that when I put a contact/user into a specific group, the script creates their notification preference and digest. The two records you will want to focus on are in cmn_notif_message and sys_email_digest_user_pref.