Thanks a ton for this vid. I might've wasted time going to home depot or sitting on a automated phone call, as I couldn't find this info out quickly elsewhere. Instead I was able to verify my warranty status & submit the claim for an XC 6.0 battery. For anyone trying to warranty a battery:The serial number is everything after the "xx wh li-ion" test on the XC 6.0 battery. The date code is the second set of #'s from the right hand side of the label & is in the format "YY/MM/DD". You will know you input it correctly because it will pull up the manfacture date on the webpage once the full serial # has been entered.
I just sent in a XC5 ah battery that the bottom half of the battery fell out while I was using a hole saw bit. I have several M12 and M18 batteries never had any issues with them. I wish I could upload pictures of my truck everything is secured, tools are kept in packouts and batteries are stored separately on a milwaukee battery holder. This battery is also less than 8 months old. I send it in and they are denying my warrenty claim that it is excessive damage. Basically it looks like the screws that connect the top foot plate of the battery came out of it and they are like cracked and brittle. I also had a light recently where the plastic was super brittle and the bottom fell apart in a a million peices . Of course we all drop things but this should not have broken like it did. Hopefully my frustration will get some compromise from milwaukee but was very surprised they denied this. It just seems like both this and the light like the plastic was extremely brittle compared to anything else that I currently have in terms of milwaukee. I don't expose them or use or work with any type of chemicals that would come in contact with these batteries so I don't know what would cause it especially in 8 months it's not like they're sitting out in the sun for years . But if I could compare it to something it would be like hard candy just cracking and breaking apart.
I was told by Milwaukee that they do not warranty from Amazon. They will only warranty if tool was bought from authorized dealer, which Amazon is not.@@bubbledouble9232
Thanks a ton for this vid. I might've wasted time going to home depot or sitting on a automated phone call, as I couldn't find this info out quickly elsewhere. Instead I was able to verify my warranty status & submit the claim for an XC 6.0 battery.
For anyone trying to warranty a battery:The serial number is everything after the "xx wh li-ion" test on the XC 6.0 battery. The date code is the second set of #'s from the right hand side of the label & is in the format "YY/MM/DD". You will know you input it correctly because it will pull up the manfacture date on the webpage once the full serial # has been entered.
Thanks for watching and appreciate the additional info. I'm going to pin this.
@@MotorCityMetalArt happy to contribute. This was my first claim and that wasn't as easy as it should be imo (for batteries really)
Great tutorial! Thank you for taking your time to thoroughly explain the process! Saved me some time trying to figuring it out, myself.
Great job for helping others out 🙂👍 Nice to have information on how to go through the process. Take care 🔧🔩
Thanks for the info Bro. Very helpful.
No problem. Thanks for watching
Great video. quick .simple. to the point. thank you
No problem thanks for watching.
Crazy how much better the dashboard is for USA compared to UK. And also seems you get a better warranty
@@rg106 wow.
I just sent in a XC5 ah battery that the bottom half of the battery fell out while I was using a hole saw bit. I have several M12 and M18 batteries never had any issues with them. I wish I could upload pictures of my truck everything is secured, tools are kept in packouts and batteries are stored separately on a milwaukee battery holder. This battery is also less than 8 months old. I send it in and they are denying my warrenty claim that it is excessive damage. Basically it looks like the screws that connect the top foot plate of the battery came out of it and they are like cracked and brittle. I also had a light recently where the plastic was super brittle and the bottom fell apart in a a million peices . Of course we all drop things but this should not have broken like it did. Hopefully my frustration will get some compromise from milwaukee but was very surprised they denied this. It just seems like both this and the light like the plastic was extremely brittle compared to anything else that I currently have in terms of milwaukee. I don't expose them or use or work with any type of chemicals that would come in contact with these batteries so I don't know what would cause it especially in 8 months it's not like they're sitting out in the sun for years . But if I could compare it to something it would be like hard candy just cracking and breaking apart.
When you click “ Print Label and Documents “ where do I find it? Or where is the print label sent to?
Should come out of your printer
Can u explain how to warranty amozon purchase tools too from Milwaukee
@@bubbledouble9232you do it the same way as in the video.
I was told by Milwaukee that they do not warranty from Amazon. They will only warranty if tool was bought from authorized dealer, which Amazon is not.@@bubbledouble9232