These people forget that without service workers, they wouldn't even have the option of getting food from anywhere full stop. Disgusts me to see this kind of awful behaviour 🤮
Let's see them try to hunt gather and farm for their food. Or at least try to cook. If that doesn't get them to appreciate food service workers, nothing will.
@@wolfeprocterlol farmers are not even close to being the same as a burger flipper. People should cook their own food more. Fast food is disgusting and not worth the money.
@@JuicySmoolietsSubwaySamm-lm6fz Most fast food doesn't even taste good to me anymore. I can eat the fries and that's about it, so I rarely go anymore.
@@alecdashark if i ever own a restaurant sometime in my life, ill 100000% let my employees talk back to extremely rude customers. if i ever get mad at a service worker ide apologize immediately, idk why people (especially the clout chasing and elder crowd) dig their heels into the ground instead of apologizing
im a mcdonalds manager and the amount i get yelled at by customers while being understaffed, overworked and just generally fucked over by the captalist corporation i work for is insane😭 i cannot wait to leave this job
Let's normalize refusing service to abusive customers and asking them to leave. If they refuse, call the police to force them out of the store. This crap is so normalized and the fact that companies care more about the customers $10 than the well being and humanity of their workers is WILD!
I'm sooo lucky the convenience store I work at allows us to kick them out for being rude and not just for being rude either but for things like ranting about God at the employees too even if they aren't trying to be rude about it.
At this rate, fast food workers are gonna have to be equiped with body-cams like they’re cops just to feel a little safer. Like, c’mon, it’s not that hard to treat workers like people.
Some women got mad at me bc we “didn’t have enough handicap parking” and that I “should do something about that.” Like girl. I’m just a 17 year old host at Olive Garden. Take it up w the city 😭
Nawww now what the fuck bro thought u were gonna go out there and make whole parking spots within 5sec😭😭 istg I dont get these ppl like how can ppl actually act like this without realizing ehat they're doing???? It's so ridiculous omfg
don't even play ugh when I was 16 i worked retail and people would get mad at me personally when we stopped having deals on. like girl I just scan the barcodes i aint scheming on the computer to take away the deal cuz I don't like u
omg me too, this lady got mad at me because our website stops taking orders 10 minutes before we close and i was like “ma’am im a 17 yr old girl idk what you want me to do” and she said “that’s not an excuse!” ?????
Well I work in retail and I can say it’s all bc the parents now a days (a lot obviously not all) don’t want to actually parent. They only want to be friends with their kids! It’s beyond messed up
LITERALLY!!!! There are young adults or teenagers that are studying, or maybe they just cant work anywhere else, that have veru few work options to make basic money for necessities
@@Iquey I agree with OP. Abuse, be it emotional or physical, is never justified. If you are a recent high school graduate, your job choices are limited to food service and retail. If someone is trying the best they can with whatever is available to them, berating them for their occupation is thoughtless and insensitive. However, why are you bringing politics into this? There are bullies from both the left and right side of the political spectrum.
What’s disgusting is that as an employee, if someone is being extremely rude to you, you can’t fire back at them too hard or you’ll get fired. 9 to 5 jobs like this break people down, making them feel worthless like a doormat. This is not the way anyone should be treated.
@@alexanderhorter1287 Then it’s time to go to another crap job. I’ve had bad managers, too. The floor worker does not get paid enough to put up with this crap. If a manager in a big company loses workers at a high rate, they get fired. It’s not losing a career. ✌️And there will always be scammers, creeps, and other disgusting individuals to deal with if you work with the public.
@@justkiddin84 had* I no longer work in those places. Unfortunately one of the places I worked at just switched insurance companies and now they're better than ever.
That first one is almost definitely a scam. They pay with a credit card, then they ask for a refund in cash, and then they reverse the charge on their card, so now the money goes back to the card but they still have the cash. They also pretend to be filming and accuse the worker of withholding their food and/or money and are overly aggressive in order to stress the worker out so they’ll be more likely to fall for the scam because they’re upset and not thinking clearly
Even before TikTok, smartphones, and social media ever existed, there have always been people like this. As long as people have been around there have always been assholes. THIS IS NOT A NEW PHENOMENON!!!!
I don’t get why yelling at fast food workers is normalised for a lot of people, like babes treat them with respect and they’ll give you your food. Seen someone yell at a worker for her food taking so long even tho it was a lunch rush, she spent ten minutes yelling even tho her food was already done the worker was trying to hand it to her.
Like I use to work in fast food and we had at least 10 people screaming a day and not even for shit that was the workers faults, like damm the ice cream machine is in a cleaning cycle would you rather eat dirty ice cream. One time someone spent 20 minutes yelling at a 15 year old and telling the 15 year old to un-alive herself after her shift all because the corporate upped the price by a few cents, not everyone has the extra cents but it’s not the fault of the minimum wage worker that a corporation upped their price. At the job I’m at now we only have someone yell once a year, even with shit that would of got us screamed at if we were fast food workers like we’ve had wait times because there’s a lot of people and the same mfs that screamed at fast food workers for it have been completely fine with it.
I had some lady yell at me for her food taking “so long” even though she asked for the chicken to be made fresh (even though the other chicken had only been out of the fryer for about 5 minutes) and was told it would be 6 minutes, is 6 minutes really too long to wait for some nice hot fresh food? People are crazy.
its "normalised" because its always been a thing in society to classify "low level" jobs and the people who work them as an underclass of people. Thats why people always "joke" about being better than min wage workers.
@JuniperLucas555 I worked at McDonald's in high school in the 90s and we had customers like this. One of our managers used to say, "they will survive. It's fast food, not just add water food." I had one guy throw a cheeseburger at me because the grill made it wrong (I was at the counter) and my manager threw off his drive thru headset and escorted the customer out to the parking lot. 😂 I was glad our managers stood up for us back then and hope they are now. No one, especially a minimum wage worker, deserves to be treated badly when they're just doing their fvcking job.
@@pri2x0x In this particular case, those individuls legit need to go back to what *their* very First job was if they going to act like the couple at the very beginning of the video. Let's be real: The majority of them, their first job probably WAS Burger King or some other fast food joint. And if it wasn't fast food, it was probably Blockbuster. If none of them want to admit that, that's fine, but it doesn't change the fact that fast food prob. was their very first job ever. If something is going to taking a little bit longer, employees are allowed to ask the customer to move forward & go park & *most* customers are understanding of this. What the guy at the beginning of the video probably didn't realize is that he's the one holding up the rest of the line (he needs to think about this way: what if he was waiting in that long line being held up by someone else doing *exactly* what he just did)?-if he can barely wait 2-3 extra mins. for his food = learn how to put yourself into other people's shoes & I get that's a lot easier said than done, but def. not impossible to accomplish.
I wish this was always correct. As my parents got older it’s like they forgot. Forgot my grandparents barely made it running a restaurant. We all got drafted and worked for them. We are at a restaurant and half my family is “we don’t tip more than 10% if the service is good.” I’m getting up and telling the server see me for everything. You will get tipped and not left over coins and pocket lint.”
The woman in the first video was fired from her WAITRESSING job. As someone who’s worked in the food industry I couldn’t imagine speaking to a food service worker like this
@@kaia.0 I was referring to the woman screaming at the McDonald’s worker! She was a waitress in Edmonton and she was fired after the video went viral rightfully so. As a waitress I would think you’d deal with just as much bs as a McDonald’s employee as I worked at Tim Hortons and we had way less selection and people still got so angry over 2$ coffees we could easily remake. I couldn’t imagine how much shit you would get as a McDonald’s employee over small things like this :(
@beccam2741 oof my bad. yeah I saw that the dude even owned a bar, like seriously?! I couldn't imagine either, even when other service workers seem tense, it's so understandable why.
Fun fact, as a min wage retail worker. I was once recorded w/o my perms, a older woman asked me a question about where a item was and ig her two grandkids were recording her the entire time and also recorded me. I got so anxious and scared bc I specifically don't like videos of me and try to not put myself on the internet that I froze up and squeaked out a response that I imagine she couldn't even hear and pointed in the area that the item was in and guess what the entire time the kids were laughing. I hate working retail now not bc of the stress from the job itself but from the fear of me being dehumanized and called re*arded because I kindly asked some kids two years younger than me to stop recording me
I work in food service and have been wondering WHY people think throwing food at employees is okay. For example, my manager got a yogurt parfait thrown at them because it was "expired" (even though it was made that morning). Another of my coworkers got a drink thrown at them through the drive thru window, and the customer apologized ONLY because "it was meant for the other person," meaning the last person who opened the window. These instances literally happened in the same week. It's sad seeing people act this childish as grown adults.
I worked in a local breakfast place/ donut shop and there was an old man who was so mean and shitty he made the waitress cry and pissed off the manager. So he finally comes up to the register to pay me and grab a donut (which was supposed to be cream filled but I guess the bakers had forgotten to fill a few of them). So when the donut didn’t have any cream in it, he thought it best to throw the donut right at my face. Then the fucker wanted a coffee Togo. It was the only time I’ve ever spit in anyone’s coffee, but at least it was served with a smile. :) I was 16 btw.
I had an older man keep yelling "hello?!" At the register. I had to run for orders and take orders by myself since we were understaffed that day. I told him, "I'm sorry about the wait, sir. We're short staffed today, and I'm alone up here." He told me "well yall should've thought about that." Like buddy... I just work here, I don't make the schedule. People can call in and leave us with no one.
Just like people giving me attitude for products at Wal-Mart being out of stock... I work maintenace. Im the lowest of the low on the corpo ladder I cant call up the regional manager lmao
Maybe it was your tone, one time I was at Mc Donalds, and the ordering machine didn't print my number. I went to the register and I told the person working there "Sorry but the machine didn't give my number" that woman working there yells at me "I'm alone today I don't have time for that now!" I try to explain but she just gave me attitude.
@paradoxzee6834 I try to keep a level tone, but I guess I see how that could get taken that way. If anything, I think I sound more like I'm gonna cry than angry. But either way, a little kindness and patience go a looonnnnnggg way.
I promised myself never to return to retail work. I worked my butt off for 4 years, got a degree in 3D graphic gamedesign. Aaaaand now im back in retail because of AI. So when people say "get a degree" or "a real job" it makes my blood boil. I'm 'sorry' for doing what i have to do to pay my bills and survive and dont have a "fancy job" like you oh dear costumer. Stuff happens and life happens. Stop treating us like we arent humans with no life, past or future. It is so goddamn sad how badly some costumers treat retail or food workers.
it pisses me off because that is a real job too!! it's completely valid to be a retail worker. any job that earns money and puts food on the table without hurting other people is a real job.
I'm a teen working at a McDonalds to pay for a trip, and it's hard enough as it is for me, with the constant pressure of getting everything right, otherwise someone will get pissed at you, whether it's the client or someone higher up. I can't imagine how hard it must be for the people who work there to survive, especially when they get treated like this and don't have the option of quitting.
I work an McDonald’s and I can confirm that people do this fairly often. Sometimes the food isn’t ready and the person at the window needs to pull forward to wait for their order. I’m 16 and I’ve had grown adults throw toddler tantrums over the fact they need to wait 5 min for their food 😭
Hey, teenage McDonald’s employee here. I once had an older man yell at me for a solid minute uninterrupted until my manager came over and closed the window because I was told to park him for a Double Quarter Pounder (1/2 a pound of meat for you math wizzes), which we always cook to order. He held up the line and yelled through the window until the burger was ready. It was to the point where my manager handed out the food because he was worried for my safety. I also had two guys ask me (A TEENAGER) if I knew of any good adult clubs nearby, and even said how they’re sure there are some for people my age. A different coworker of mine took over the interaction because he didn’t want me having to deal with them. I feel like there is no reason older, male employees should have to take over in fear of the safety of younger workers being compromised.
same here, work at mcds as well. I had a guy come in the front lobby (i work cashier in lobby and dt) ordering a dbl qtr with the regular dehydrated onions used for 10:1 sandwiches. no problem right? wrong. I press NO slivered onions (long boi onions) and press ADD onions (dehydrated onions) so the kitchen knows which onions to put on. about 2 mins later, the qtr was made, and a miscommunication happened in the kitchen (the kitchen KNOWS what the difference between add onions and add slivered onions is, and everyone in there is usually spanish speaking and typically female and barely speaks English at all) and i guess the runner never checked it to make sure it was the right kind of onions, so the guy comes up to me screaming at me that they still put slivered onions on. he yells at me, " I thought you made sure to say no slivered onions!" I told him that I did, and he yells at me again, "well why did you not put the tiny onions on??" I told him, look sir I don't know what u want me to do abt it. it's not my problem that the kitchen miscommunicated and didn't put the onions you wanted on your qtr, I cant do anything to help you, I just take cash." my manager overheard what happened as the guy asked for my manager, saying that I chose not put dehydrated onions on instead of slivered. he made the qtr again with the correct onions this time, and everyone was happy. my manager took me into his office and told me that he was on my side the entire time and told the kitchen to communicate better. now that I think about it, I don't know why he wanted dehydrated onions instead of slivered, when they are virtually the same thing, and my manager and I laughed about the whole thing afterwards.
Never park a car! Never don't do it! It's such a waste. Like I want to walk outside to serve someone else last. The manager who started that must have been brain dead.
I have people at my work ask me all the time if we sell alcohol or if I know where they can get any...I'm fresh outa highschool and look younger then 18 (or at least I thought)
I had a customer yell at me because the place i worked at didnt have sauced strips, and it was extra. So i told him, he said it was fine, then proceeded to berate me and call me "a stupid little girl" when they charged him extra for getting the tenders sauced. And said this wouldnt of happened if it was a male cashier.
This is why so many waitresses and waiters are wearing body cams at work now. Just so there's a reality video that can actively fight these crazy peoples delusions. The customer is not always right. People really love showin' their asses.
The phrase is "the customer is always right in matters of taste." And it is one guy's opinion from all the way back in 1909. Part of the conveniently got clipped off at some point (probably immediately upon reiteration), so it could be used as an excuse to treat others badly.
@@wickywickyjokajust like “Why can not a man lift himself by pulling up on his bootstraps?” , it was meant to be sarcastic, or that it was an impossible accomplishment.
I work at Chick-fil-A, and I've been unwillingly filmed multiple times for silly TikTok trendy videos... For instance, I once had customers ask for SPAGHETTI in our drive-thru. I tried to remain professional, but they were literally so rude, I nearly had to get my manager involved. I've also gotten some REALLY inappropriate comments from old dudes so often, it's hard not to see all old dudes as potentially predatory, even though I know a lot of them who aren't. It especially makes me uncomfortable, because I look REALLY young for my age and we have a lot of minors who work at my store, and most of these men are married and it's just so gross.
You guys should be allowed to carry a spray full of water with a label that has 'NO, BAD' on it. Then spray people with it. I'd never do it to a cat, or any animal for that manner. That's just cruel. But to teen and adult humans who should know better? If I can get away with it. They're lucky I'm not advocating for water balloons. BAD. Spritz, spritz. That is NO WAY to treat someone who works in customer service! Spritz, spritz.
“Get a real career 💅🏼” Do these clowns not realize _careers_ vs a standard job the majority of people have almost always require years worth of extremely expensive education? That you need a regular job to pay for?? Me thinks they’re projecting bc no reputable company would hire anyone who treats service workers/people in general that way. The lack of gratitude and politeness these days is disgusting.
What's not being realized is, it IS a real job. You actually have to apply, fill out an i9 for taxes, adhere to a schedule, have job responsibilities and a description, are subject to workers rights and laws, receive a paycheck regularly, have to work on a team with others and make up for, or keep up with their pace or lack of, and work for minimum wage or above. Nobody is playing pretend you idiots, we're getting up and going to WORK every. single. day.
Not only that but let's face it people need to do retail and service industry jobs. Not everyone can live the dream. It doesn't mean we still don't deserve respect. Somebody needs to run a grocery store. Somebody needs to work the overnight shift. Somebody needs to drive the truck. It's not glamorous. It's often thankless. If we all stopped doing it people would notice right away. There is a reason we were called essential workers. People love to look down on us . Those with "real jobs." In reality they wouldn't last a week without us. If those people stop doing their "real job" very few people would notice.
As an ex-fast food employee for 10 years, I felt this video in my fucking BONES. I vividly remember these two old bastards who would come in about an hour before close nearly every day. At closing time, it was just me and my sister working, we were in our late teens at the time. They'd make us start up the coffee maker (which was off and cleaned after breakfast service) and make them coffee. And they only ever ordered coffee, no food. And they'd sit in the lobby, yapping and staring at me and my sister, making us super uncomfortable. Sometimes even making inappropriate jokes to us or saying creepy shit to us. We HATED them. We were just trying to clean and close the damn restaurant. I don't miss that shit at all. I'm just grateful that I worked this job back in the early 2000s when TikTok and Facebook live didn't exist.
This might sound bad, but this is why I'm glad the fast food place I worked my first job at insisted on having guys on the closing shift. It helps keep weirdos like this away.
service workers in general deserve much more respect than theyve been given so far, it sucks how its normalized to be rude to them for doing work these entitled people wont do. 🙏
This is why my mom doesn't get mad at the waitresses when our food is cold because she knows that the waitress doesn't cook it. It's not her job. Her job is to bring it to you. So when we get cold food, my mom tips them plenty and doesn't scream at them and put the blame on them.
Not to be rude but I worked at mcdonald's before we do not get tipped we do not have to be nice and "professional " if someone is being rude. I worked in the drive thru and I had made friends with one of the guys in the kitchen. There was a car of teen guys who came through my drive thru. Not once. Not twice but 5-6 times and wouldn't stop trying to hit on me. So the guy in the kitchen that i was friends with noticed that I was discomforted so he went to the drive thru for me and told them to please stop.
I rlly don’t understand how ppl find joy in tuning other people’s day. I remember going to a bakery every other day after school and the same lady would help me every time, She even made the cookie sandwich that I usually order when they didn’t have it made. I couldn’t imagine going in there and treating her like this because something happened to me
My dad always tries to pull one of the minimum wage employees at Walmart to the side and rage at them how much he hates their new baskets. Ever time, I screech "THEY JUST WORK HERE" at him when I can tell hes gonna do it. The customers look at me weird sometimes, but the look of relief on the employees face is always worth.
Wow, your dad sounds similar to mine...we'll get together and go out to Mexican restaurants sometimes and he'll ask, straight-up, to our servers if they're an "illegal." And it's so embarrassing to all who are out with him. Then he'll go on and ask where they're from, why they're here...i imagine this is worse than bitching about the carts because it's purely racist...but I do feel your pain. I have to tell him to stop it, if not for the integrity of our food but for the fact that dehumanizing people is so low.
@bulletproofair That's fuckin' rough. My dad also loves to be really racist about the employees, too, though not to their face. Most of our Walmart workers are from India. He never ceases to complain about how many of "them" work there, and mock their accents.
@@bulletproofair Thats gross I wouldn't go to one anymore after that first instance maybe just never go anywhere with him honestly cause the fuck :skull: yall got rat piss in your food.
@@Ella-g2m We don't. We do have quite a lot of poop ones. In the case of data protection it is partly because people (especially in Germany) put the screws on and talked law makers ears off.
The amount of times i have panic attacks before and at work because of the genuine ANXIETY i have developed from interacting with ppl like this. Like im in college trying my best to make something of myself just to be treated like a human -emotional punching bag 💀
I legit did McDonald's with a bad disorder it can be done granted I had too change voices for fun in drive thru and someone grabbed me thru the window which was like ok ...I was fired like three xs they forgave me three x Assistant manager they asked?Hell no . Ninety's were a trip .
@@PaolaPonce-ec7tm it sucks but it's important to remember that these people truly do not matter to me or anyone else. If they treat me like shit I can't even begin to think how miserable they and their interpersonal relationships are. So thankful to have a great manager and co-workers that help carry the weight of my emotions when I'm loosing it.
I have adhd and constantly make mistakes. I make at least one mistake every shift. I get this sense if dread before most of my shifts bc some people get so upset and personal over the tiniest mistakes
This is disgusting. I used to work in fast food as a customer service manager several years ago (before Tiktok) and got fired from 3 restaurants because I was standing up for myself against people like this. Yes, they have existed for longer than Tiktok has. I got them when they called for the manager. Got fired because I got too many customer complaints - you got 3, you were out the door, store managers wouldn't even let you tell your side of the story for them. And because we weren't allowed to have our phones on us on shift, we had no proof of our side of the story anyway, and in the service industry the prevailing attitude is the customer is always right to the detriment of the employees.
I feel so bad for the first fast food employee! You can tell by her voice she doesn't want to deal with this bullshit and probably feels overwhelmed! Poor girl, she didn't deserve that 😭😭
The most wild thing to me is that the lady telling that poor fast food worker to "get a real career" was fired from her position at ...a family style restaurant. I am not throwing shade at food service since I LOVE waitressing and would go back to it if I could still make rent with it, but pot...meet kettle. The move from fast food to sit down restaurant is pretty lateral.
I work at a "fancy" restaurant/Lodge that's fairly expensive so you can imagine what kind of clients we have on a majority. Two days ago I had a man so horrible he sent me into a panic attack which i havent had in a while now. some highlights from his tirade were "you don't know anything" "well because you're a woman" and "I make the rules". He's banned from the Lodge now.
And I think that this is what the fast food company should do with these karen's. I think the workers are going to continue to be mistreated until the manager stand up for their employees and the CEO stand up for the managers.
@@slimdifference08 there is hope for fast food!! i work at a maccas and my managers are so lovely. the second they see a customer being hostile to one of our crew they jump in and handle it instead. the adult crew as well opt to deal with the karens rather than the teens.
@quinnethquinnigan I worked at two mcdonalds before as well and the second location was like that too, the manager was a good friend of mine and was always good at standing up for everyone. The first mcdonalds not so much, we were just expected to take the abuse (which often included physical) and not fight back or we'd lose our job. My manager had her fingers smashed in a door on purpose after a crazy man rushed into the office and she tried to stop him, she broke 4 fingers, he got a pay out not to sue.
I’m a lifeguard. I’ve had many horrible guests at the pool. From kids who play “let spray the guards in the eyes with our water guns. Adults who are so drunk they fallow you harassing you about anything that remotely bothers them. And the worst type of people, the ones that think they can do whatever they want. I’m talking about those who try to swim in the middle of thunder storms because they want to swim.
Honestly there are A LOT of people who only learn by experiencing something. You can tell them until you're blue in the face, post rules and warnings everywhere, and they will still do what they want. I would know, my best friend is like this. I don't think it has anything to do with intelligence, but instead it's part of certain personality types. It doesn't make it any less frustrating though. 😅
Nothing will show you how horrible and entitled people are like working at a food stall in your own work. The way that OTHER EMPLOYEES would treat staff because they worked in food service was insane. If i talked to somebody in another department the way they talked to me HR would be there in a second, but its just normalized when you work with food.
in the uk in small towns like mine it’s definitely not as bad when it comes to people filming etc but the amount of horrible people you have to deal with DAILY is insane
The Edmonton passenger lost her job, and people flooded the guys bar with negative reviews. The bar later burned down with the fire service saying the fire was deliberately set.
@@coolchameleon21 no Putting the lives of innocent people into danger by setting fire to a building isn't good. It's also so unreasonable. Flooding the bar with bad reviews isn't something ai'd do personally but it's still not as insane as setting fire to it. What is wrong with you
WTF with the first one? Pulling into the waiting area at McDonald's while they finish your order is standard. That guy was totally scamming, he was trying to get his credit converted to cash without paying the bank fee. I would also question where that worker's manager is - she was clearly in tears. The first sign of trouble, the manager should have intervened so the worker didn't have to deal with this abuse.
even worse she tells her to go back to her country.... like lady are you not aware that everyone but native americans are foreigners? with that logic we all should go back to europe cause none of our ancestors that are not native american are native to USA
I have an obnoxious, obscure allergy that’s really hard to find. I’ve had such nice treatment from workers at fast food places, going genuinely out of their way for me when they didn’t have to. Don’t give people with food allergies a bad names, it’s what makes people not wanna deal with us.
I work at Greggs, A British food on the go chain. I have been called slurs, had things thrown at me and even been punched in the face over people's sausage rolls not being hot (we don't have heated cabinets nor can we reheat the products, they don't pay hot food tax) I've been threatened, followed home from work and harassed in my own home for just explaining to a customer they can't eat in the store if they paid take out. I will walk through town on my day off with my young daughter and significant other and have people shouting at me and throwing things at me because I made them pay 10p for a bag one time.
That's insane. I'd call those people animals, but that would be an insult to animals. Animals can be lovely. They have their fair share of horrors but humans are worse. I hope things get better for you. You don't deserve that treatment. You're just doing your job.
Perfect response to that would be: “Wow, you’re right! I should go get a real career. Bye!” And just walk away from the window. 😆 Now you don’t get your food or your money back. Go ahead and park and come inside to complain to the manager.
I can't eat gluten. So I don't eat at any fast food restaurant and rarely eat at any restaurant. Also, as someone who has worked at a fast food place in the US, we were told to not answer any questions about potential allergies. We were told to direct them to the website that has allergen information so we couldn't be held legally liable for giving people the wrong information.
"why are you talking to the passenger of my vehicle" do they genuinely not see this girl as human to that degree that they think there's some sort if ironclad rule in place that the window worker can only talk to the driver of the car??? that's delusional. she's just a person talking to another person who's actively yelling at her and degrading her English
I used to work at Target and after years of dealing with some assholes i remember a guest berating me for some silly reason and he would not stop i looked at him and asked"why are you being disrespectful to me?what did i do to you?" he looked shocked and left me alone. Like you said in one of your videos"bring shame back".
as someone who works in a retail store that is closing, I didn't realise customers could get worse but they did- One day not only did a lady pull a fast one on us, in a situation that i passed to my manager and *I* still got the blame for, but then when i was explaining to another lady how our discounts are different because we're a closure store - she called me a liar and said what I was saying was bs because the company i work for still pays my wages...actually glad that I won't have to deal with horrible people like that anymore And to anyone having a bad day because of horrible people, keep your head up and remember that hateful people don't matter and you're doing your best and there are people that will appreciate that 💖
The ihop ones got to me. I was a server from 16-28 one and off through college. That table looks like they wouldn’t leave a tip. To that waitress, keep your chin up, beautiful. They aren’t worth your tears!
As someone who had worked in service jobs during my studies, I will never go back there ever again. Also I’ve come to realise that many people who have had experience in service jobs, are not necessarily kinder or more understanding to those same people. In fact, they offen end up being rude and disrespectful themselves. Some kind of entitled “it happened to me, so now I have the right to the same and they just have to deal with it” perpetual bullying
on one hand yes, "hurt people hurt people" as they say but like survivors of abuse there are some who want to break that cycle and treat others with empathy and dignity. i try though not to led it harden my heart but it is pretty difficult. but i've gotten feedback from customers saying they appreciate my attitude so thats really reassuring to know i'm still capable of appearing kind and approachable.
"It's absolutely baffling how badly society treats the people who handle their food and hold their lives in their hands..." -David Fincher commentary on "Fight Club".
I used to work at a Japanese restaurant as a waitress, on a very rich neighborhood. This lady and her boyfriend, both around their 20's, came one day and ordered the rolls. It's important to say that her win Brazil we have salmon with cream cheese rolls. She ordered those. When I served it, she didn't even look and said there was no cream cheese in her rolls and told me to take it back to the kitchen. I did. They redid her rolls with more cream cheese. Took it back to her, she said the same thing. I took it back to the kitchen, they put more cream cheese. Took back to her. She looked me up and down with disgust, grabbed one of the rolls, dismantled it with her fingers while staring me in the eyes and said "There.is.no.cream.cheese. take it back'. Now.... I hated that job. It took me 4 hours to get there every day and people treated me horribly, the boss would yell at us every single day, we couldn't sit down, any little thing would be discounted from our salary. So I was already going to quit at the end of the month. When she did that, something snapped inside me. I smiled politely and said "Be right back, madam". Took the plate back, asked them to redo it. The poor sushiman did that sh!t for the thousand time. When time for the cream cheese came, I asked for the package. He handed it to me and I put the entire 500g of cream cheese on that roll. It wouldn't even close anymore. It became a monster roll. I took it back to her table, smiling, and put the plate in front of her and asked "is that enough or would you like some more, Madam?". She looked at me beet red of anger. Her boyfriend laughed and told her now she'd have to eat. She complained with him, but he said she'd have to eat or he wouldn't pay (here in Brazil, it's VERY HARD to get a meal for free in restaurants for being a Karen). The satisfaction it gave me to watch her almost throwing up at every bite (she only gave it 3, but god did it feel good). I quit the next day. A month later, the entire crew quit too. The restaurant closed close after.
when i was a server in college, i had a grown, senior citizen woman yelling at me. then she hit me with “I used to be a server.” told her “congrats so was like half the population”
As a fast food employee, thank you for defending us. When i first worked at McDonald's i intentionally made the order messy or not add as much fries to their order Only if they were rude asf. Even now, i had someone threw a chicken breast at me. I was cussed out for 10 cents i got cussed out. We also are TIMED ON THIS AT THE DRIVE THRU The longer you sit there, the more you rack our time up. We employees get scolded for this shit. We're called FAST FOOD for a REASON Even now, I'm cussed out regularly for stupid shit like this. I recently had a customer cuss me out for having ADHD and i have fidgety hands. Person screamed at me for being shaky I got cussed out and then my boss had to tell them to leave. I hate those kinds of people. Don't mess with the employees who make your food
I worked at McDonald’s while in community college. I had sooo many people ask me: what grade I dropped out of high school, how many baby daddies I had (I have zero children), and what kind of drugs I preferred while aggressively checking my teeth. I stopped trying to defend myself when a man screamed that I was an effing liar when I said I was working to put myself through college. It baffles me that people treat service workers so badly. I never spit in anyone’s food, but I worked with some people who bragged about doing it (although I never witnessed it). Kindness is free. Thanks for making this much needed video.
Stop bothering retail, fast food, and other minimum wage workers with your terrible TikToks. They don't get paid enough to deal with this nonsense. If you're being rude to someone who work minimum wage, they can't be rude back or else they get fired.
I‘m so happy I live in Germany. It‘s not that this stuff doesn’t happen, but it‘s a lot more rare since it’s illegal to film / take pictures of others without consent and not only would you have to pay the victim a lot of money, but you also could become a convicted felon by doing that. I think this should be the standard around the world…
There's no reason it should be a felony. Also with our private property laws any business can trespass any person for any reason at all. We aren't nearly as archaic as you Europeans like to think we are
@@Farce13 yeah, because it’s working soooooo great for you guys… Like, employers ALWAYS stick with their employees and not with the money of their costumers, right? Wrong?! Whoopsi ☺️ This video wouldn’t exist if you guys had some sort of decency, so as long as you guys don’t prove you‘re not a third world country, the rest of the world will believe you are one
@Farce13 you are the one who wasnt coping 😂 you commented to her/him not the other way around so why dont you cope and seethe. Who even says cope and seethe i mean that's the best you could come up with 😏
It's behavior like this that puts employees in a crap mood for the rest of us too! Can't tell you how many times I'm met with skepticism because I told an employee, "Thank you very much! Have a good rest of your day." It's sad... 😢
I work at Starbucks and thankfully nothing this extreme has happened to me, but I did get some lady who claimed to be a high powered lawyer get pissed at me and my manager because she couldn’t get a specific package of coffee that was displayed on the app (in an ad, not on our store menu). She got even more mad when I said we have no control over the app and individual stores just have what they have. It was really embarrassing for me but she wasn’t even aware of how we were feeling. I’m just glad nothing like that has happened since!
Its hilarious to me how my sister is like the people in this video, constantly thinking shes better than everyone and making no sense but arguing just to argue, but watches your videos... Love you girl, thank you for being unashamed to share how messed up these actions are.
the paiiitence that first worker had. i could never. i’d shut the window and wait for the food to be ready so i could get them to leave with the least interaction
She should have. After explaining several times, she had every right to shut the window because they were clearly just saying whatever they could to upset her.
The problem is these bullies are really good at preying on targets that they don't think we'll ever fight them back. They probably thought her out thinking that she wouldn't shut the window and if she did she probably would have gotten fired or at the very least reprimanded.
Worked as a cashier/waitress at a large pizza chain place, and we had pizza making classes for children there. It was already really stressful, because we still had to take orders and serve other guests during those classes, while watching a group of screaming children running around a huge open oven. And no, we didn't get paid extra for those classes. One time a family vlogger with her two children came in, and they were THE WORST people to ever attend those classes. We had to collect children's phones before letting them into the kitchen, as a safety measure, and her 6 y.o. daughter threatened to "get me fired and sued if anything happened to her phone". Mom was treating employees like dirt (her kids did the same), was bitching the whole time, that she didn't want to put on a hair net, because she just got her hair done, that it's too hot in the kitchen, that kitchen stuff didn't talk to her kids the way she wanted, she filmed everyone and everything and told us, that she has 10k subscribers on Instagram at least 3 fucking times.
Fast food employees deserve so much better. And as a person with MANY food sensitivities, I feel bad asking employees if they have any alternatives because the last thing I want to do is cause any trouble for them 😭 They already go through enough and I don’t know what it’s gonna take for people to understand that
I sadly work at Mc Donalds & it sucks to deal with people like this….I wish people could be nicer & actually use their manners instead of acting like children.
8:53 - FOUR TIMES?! I'm shy to tell the server that I didn't want pickles in my burger... Unless they get my order COMPLETELY wrong, I'm too shy to ask for my plate to be sent back.
@@LauraReed-wu2ww literally. if it's able to be removed easily like pickles and you dont have an allergy so cross contamination isnt an issue just pick them off. if you are dining with others, offer the pickles to them. the only way i would ever send food back for one thing wrong was if i was allergic or if it was something unable to be removed.
I worked retail for 14 years. I cried a lot before, during, and after my shifts. It got to the point where if any of my co workers saw me I told them to just ignore it. That id get through it. The gas lighting I did to myself working those jobs. Never again. The customers are just the cherry on top. The management at these places are Terrible!
For me one silver lining of the post-pandemic climate with regard to workers is that increasing numbers of workers are starting to learn their worth and they're just rejecting the bad jobs. When an employer claims that they have trouble finding workers, what they're really saying is that no workers want to take the wages that they're willing to offer for the jobs that they're willing to offer.
My retail job was understaffed one day that I worked a double on my day off once and management said thank you showing up and I replied "oh not a problem I only showed up for the Karen's that come in" it got the point that when management got a complaint about me being rude to customers, they're response to be more polite or don't shop here. I also started doing this after I put in my 2 weeks.
WTF are they gonna sue for?! Being asked to pull up and wait? They should sue you for harassment!! Nice car, nice phones , nice ring, shi@ attitude!! I’m in shock how anyone could behave this way
I'm a waitress at a pizza place, and the way some people treat me is actually insane. I've been cussed out and screamed at for things as little as toppings not being distributed evenly enough. I once had a lady tell me that the restaurant was " fucking cursed" because I told her it was a five minute wait. Also, its always the rude, rich, high and mighty, disrespectful guests who always leave their table looking like a warzone for me to clean up in the middle of a rush, and then tip 89 cents on a bill over 150 dollars. Food service can actually be hell.
I cant work cuz disabled and never had a job but literally ur so right that even w.o experience you still can use normal logic to go "don't be an asshole"
I have seen these types in restaurants. My husband and I call for the manager, point them out, and tell them what they are saying to the employee, so that if they complain, they don’t get the person fired. We tipped one guy, who did not wait on us, because he was called racial slurs.🤮 He was incredibly proper, did not engage, but my God, he should not have had to tolerate that.✌️♥️
The allergy one really just grinds my gears. I have an allergy to cinnamon which really sucks when I want a pastry or coffee because it's EVERYWHERE. I can't even inhale it in candles or lotion because it will go from itchy throat to breathing restrictions real quick. Instead of berating the Starbucks employee about why they carry pumpkin spiced everything during the fall, I just... Don't go to Starbucks during the fall. If I desperately want something from a cafe I will ask immediately if the item I'm interested in has cinnamon, and if they aren't sure I don't get the thing. It's my responsibility to know what I can and cannot have, not theirs.
That's what this guy should have done instead of asking what's in that sauce. He should have told them his allergies and asked if the food he wanted Was containing any of those.
5:25 - Consider the time it takes to get from the payment window to the food window at a McDonald's drive thru. That is NOT long at all. If you manage to lose your debit card in that small window of time, you have FAR bigger problems than not getting your food.
i’m SO glad you’re speaking about these things, personally when i worked at maccas, i didn’t have many bad experiences with customers but i was definitely underpaid. $9 an hour is insane and 100% was not worth it, especially for the whole year i was there
*passenger screaming, insulting, and asking questions to the drive thru worker* "i dont know why youre talking to my passenger, dont speak to my passenger"
People who harass fast food workers do it to all people in the service industry. I work in tech support and make about double what a fast food employee does. They treat us like crap too. And it’s only gotten worse since Covid.
Omg, my mom used to be a waitress and these customers were being rude to her and she told the kitchen staff and they all lined up and spat in their food 😭
As a service worker, I've had some pretty horrible tables. I've had them try to put me in tears, when I first started it was easy but now, good luck. Had one recently send back plates over 6 times, by the first time I already knew the vibe of the table, told my manager that it was going to be a nightmare. I was right. Sent back food 6 times. Told the managers it was their table now and they can handle it. I don't get paid enough to deal with customers wanting a free 6 course meal. I don't get paid enough for corporate to not have a rule to let us refuse service. o7 To any other service worker reading this, you're doing amazing, humans suck sometimes, your job is a real job and I know it's hard work. You're amazing for choosing the industry.
I used to work at a petting zoo when I was around 15 and I cannot tell you how many parents brought their severely alergic children, let them pet the STRONGLY alergenic animals and then yell at me, verbally abuse me and threaten me when their child would *surprise surprise* get an allergic reaction... Also had to chase and catch a loose chincken more than once and got rutinely pooped on by the hedgehogs but yeah 😃
I wish people would just realize nobody is above anybody, we are all people at the end of the day, and people who are this entitled need to learn some stuff in life
Literally yesterday a man came in with his 2 daughters at rush hour and placed an order in person and then complained about the wait and wanted a refund because the people who had called in their orders before him were getting their food. All I wanted to say was imagine if this were your daughter and someone was yelling at her for something they can’t control. It’s even worse at Christmas because we stay open and so many orders are placed because of that and everyone thinks they have priority over everyone else. We’re also a family business so i’m always afraid a customer is going to be upset and post a tiktok or something “exposing” us.
I currently work in the realm of internet tech support. And the amount of people who are willing to talk to customer service employees in general is disgusting. People have tried to throw the "My lawyer is going to hear about this" or "People are going to hear about this on (Insert social media platform)" so much I have become entirely desensitized to it at this point. it is unbelievable the amount of stuff people will say to you, and it is unfathomable as to how many people have the "I'm paying YOUR bills so I can talk to you how I want" sort of mentality. I am super lucky to work for a company that encourages us to defend ourselves and even lets us hang up on diabolical customers. We should normalize customer service workers defending themselves. Because at the end of the day we are all still human. Doesn't matter where you are in life or what job you have; we all deserve basic human respect and dignity. Shout out to all the fast-food workers out there. Appreciate y'all!
"it's a human error, it was just a mistake!" see that's so weird bc when I make a mistake it's not dehumanizing someone and making their live worse over fast food. mistakes are dropping a bowl and spilling cereal or getting tomato on your burger when you asked for no tomato.
I ordered a burger from whataburger plain with no cheese. Got tomato and mayo on it and the first bite I chewed it up as I got up and headed towards the register and spit it all over the register and the kid working behind it. I dont want no refund I want a decent burger and these people don't care if I get refunded, it ain't their money. They care when you spit on them. Do your simple job, or find a monkey that can.
It's almost enough to make me wish I didn't live in such a peaceful friendly area. I love expressing righteous anger at arsehules Who are harassing other people.
People genuinely disgust me. These are the same people you're buying food from and then you tell them to "get a real career". Im sorry but your fast food meals would not be available without these people without a "real career"
This kind of treatment makes me somewhat grateful that I just wash dishes at my job and don’t have to interact with customers. People can be so entitled.
I worked retail (Toys R Us) for 7.5 years. I had a biology degree and had had trouble finding a job. It worked out since my mom got cancer, and she fought that 2.5 years before dying from it. Toys R Us was 3 minutes from my house, so I could get home if she had an issue, and my "weekend" was Tuesday and Wednesday, and her chemo treatments were on Wednesdays. My point is that some people looked down on us workers, even though some of us were as educated or more educated than them. Many of our workers were also enrolled in college or community college. Some were retired (had a 70-year-old retired teacher who worked 2 nights a week, for instance & a 60-something retired lady who had worked years in finance). Even if all of us were dumb as rocks, we were still people. I'm just grateful I worked before filming and posting people became a common occurrence. After quitting (I stayed on while dealing with legal things after my mom died, and I wasn't in the mood for dealing with another major life change), I became a high school science teacher. I have done that for 6 years, getting ready to start year 7 this fall.
Not a Fast Food but a Grocery Worker. Dude I feel for those employees, they can’t even retaliate back for fear of getting fired, just because ur sticking up for urself
So I work at a McDonald’s in Australia and it is hard for me because nearly every once a week I get yelled at by a customer and one time this old guy and his girlfriend (she looked like she was in her 20s) came in and started harassing me and my work friends bc we got his order wrong and customers these days are dumb. And who thinks the rule “customers always right” is stupid because they are always wrong
“The customer is always right IN THE MATTER OF TASTE” is a phase for when a person is paying for you to make something that is out of style or ugly. It’s for tailors and home builders, not a blanket statement!
Any fellow Aussie maccas worker! But i agree customers think they're always right about literally everything is just mind blowing I worked in a shopping centre Mecca's for one day for like four hours and I swear ever other customer complained about something Including myself and my manager (both of us coming from another store) there was 6 people in that shop total !! I felt so bad for the three teens that had to work in that environment i really do
These people forget that without service workers, they wouldn't even have the option of getting food from anywhere full stop. Disgusts me to see this kind of awful behaviour 🤮
FR
Let's see them try to hunt gather and farm for their food. Or at least try to cook. If that doesn't get them to appreciate food service workers, nothing will.
@@wolfeprocterlol farmers are not even close to being the same as a burger flipper. People should cook their own food more. Fast food is disgusting and not worth the money.
@@wolfeprocterppl need to learn how to cook, fast food is clogged arteries and a heart attack away
@@JuicySmoolietsSubwaySamm-lm6fz Most fast food doesn't even taste good to me anymore. I can eat the fries and that's about it, so I rarely go anymore.
Genuinely sad how people treat fast food employees as if they are robots with no feelings
I feel bad, they are just doing their jobs as they are supposed to.
It is of my opinion that fast food and retail workers should be allowed to do this on a normal basis. Cause it's ridiculous they normally can't.
these people are sickos!
@@alecdashark if i ever own a restaurant sometime in my life, ill 100000% let my employees talk back to extremely rude customers. if i ever get mad at a service worker ide apologize immediately, idk why people (especially the clout chasing and elder crowd) dig their heels into the ground instead of apologizing
im a mcdonalds manager and the amount i get yelled at by customers while being understaffed, overworked and just generally fucked over by the captalist corporation i work for is insane😭 i cannot wait to leave this job
Let's normalize refusing service to abusive customers and asking them to leave. If they refuse, call the police to force them out of the store. This crap is so normalized and the fact that companies care more about the customers $10 than the well being and humanity of their workers is WILD!
I think there should be a law if someone starts to film the staff, they can ask the person to leave without giving the money back.
Some restaurants do that, but not much corporate conglomerates.
This 👏👏👏
I'm sooo lucky the convenience store I work at allows us to kick them out for being rude and not just for being rude either but for things like ranting about God at the employees too even if they aren't trying to be rude about it.
Try that in Europa and you never allow in the store again
At this rate, fast food workers are gonna have to be equiped with body-cams like they’re cops just to feel a little safer. Like, c’mon, it’s not that hard to treat workers like people.
You will never be a girl
this comment deserves more attention
@@xeldalachyrule that’s what my brother said
@@FuckUkraine828tf is that supposed to mean? also, WHY TF is that your username???
Except they won't turn theirs off
Some women got mad at me bc we “didn’t have enough handicap parking” and that I “should do something about that.” Like girl. I’m just a 17 year old host at Olive Garden. Take it up w the city 😭
Nawww now what the fuck bro thought u were gonna go out there and make whole parking spots within 5sec😭😭 istg I dont get these ppl like how can ppl actually act like this without realizing ehat they're doing???? It's so ridiculous omfg
don't even play ugh when I was 16 i worked retail and people would get mad at me personally when we stopped having deals on. like girl I just scan the barcodes i aint scheming on the computer to take away the deal cuz I don't like u
omg me too, this lady got mad at me because our website stops taking orders 10 minutes before we close and i was like “ma’am im a 17 yr old girl idk what you want me to do” and she said “that’s not an excuse!” ?????
Why is basic human decency so rare nowadays? Where did we go wrong? What did we do to deserve this?
It's always been like this.
Because we rewarded people for being jagoffs.
I am note sure if it got worse or if it's more visible, still not acceptable behaviour
Well I work in retail and I can say it’s all bc the parents now a days (a lot obviously not all) don’t want to actually parent. They only want to be friends with their kids! It’s beyond messed up
People tend to see people in public jobs like banks and restaurants as scum they can walk on even in thrift stores and cheaper restaurants. Like why?!
It also makes me sick to my stomach realizing they're usually shouting at teenagers/adults that can't go anywhere else. Where has human decency gone?
Ik most teens first jobs are in Restaurants and customer service jobs. It's sad how these awful people ruin workers'days and often get them fired.
People like this... You can guess what they vote for. Bullies vote for bullies.
LITERALLY!!!! There are young adults or teenagers that are studying, or maybe they just cant work anywhere else, that have veru few work options to make basic money for necessities
What makes the thing even more sad, the people shouting may have kids that are the same age as the teen working there.
@@Iquey I agree with OP. Abuse, be it emotional or physical, is never justified. If you are a recent high school graduate, your job choices are limited to food service and retail. If someone is trying the best they can with whatever is available to them, berating them for their occupation is thoughtless and insensitive. However, why are you bringing politics into this? There are bullies from both the left and right side of the political spectrum.
What’s disgusting is that as an employee, if someone is being extremely rude to you, you can’t fire back at them too hard or you’ll get fired. 9 to 5 jobs like this break people down, making them feel worthless like a doormat. This is not the way anyone should be treated.
You can, however, call a manager to deal with them. That is literally their job.
@@justkiddin84You shouldn't have to though. I've had managers side with the customer, and get mad for wasting their time.
@@alexanderhorter1287 Then it’s time to go to another crap job. I’ve had bad managers, too. The floor worker does not get paid enough to put up with this crap. If a manager in a big company loses workers at a high rate, they get fired. It’s not losing a career. ✌️And there will always be scammers, creeps, and other disgusting individuals to deal with if you work with the public.
@@justkiddin84 had* I no longer work in those places. Unfortunately one of the places I worked at just switched insurance companies and now they're better than ever.
@@justkiddin84Pfft! Tell that to the managers! A lot of managers don’t care about their employees, they care more about making a sale.
That first one is almost definitely a scam.
They pay with a credit card, then they ask for a refund in cash, and then they reverse the charge on their card, so now the money goes back to the card but they still have the cash.
They also pretend to be filming and accuse the worker of withholding their food and/or money and are overly aggressive in order to stress the worker out so they’ll be more likely to fall for the scam because they’re upset and not thinking clearly
Even before TikTok, smartphones, and social media ever existed, there have always been people like this. As long as people have been around there have always been assholes. THIS IS NOT A NEW PHENOMENON!!!!
I don’t get why yelling at fast food workers is normalised for a lot of people, like babes treat them with respect and they’ll give you your food. Seen someone yell at a worker for her food taking so long even tho it was a lunch rush, she spent ten minutes yelling even tho her food was already done the worker was trying to hand it to her.
Like I use to work in fast food and we had at least 10 people screaming a day and not even for shit that was the workers faults, like damm the ice cream machine is in a cleaning cycle would you rather eat dirty ice cream. One time someone spent 20 minutes yelling at a 15 year old and telling the 15 year old to un-alive herself after her shift all because the corporate upped the price by a few cents, not everyone has the extra cents but it’s not the fault of the minimum wage worker that a corporation upped their price.
At the job I’m at now we only have someone yell once a year, even with shit that would of got us screamed at if we were fast food workers like we’ve had wait times because there’s a lot of people and the same mfs that screamed at fast food workers for it have been completely fine with it.
I had some lady yell at me for her food taking “so long” even though she asked for the chicken to be made fresh (even though the other chicken had only been out of the fryer for about 5 minutes) and was told it would be 6 minutes, is 6 minutes really too long to wait for some nice hot fresh food? People are crazy.
its "normalised" because its always been a thing in society to classify "low level" jobs and the people who work them as an underclass of people. Thats why people always "joke" about being better than min wage workers.
@JuniperLucas555 I worked at McDonald's in high school in the 90s and we had customers like this. One of our managers used to say, "they will survive. It's fast food, not just add water food." I had one guy throw a cheeseburger at me because the grill made it wrong (I was at the counter) and my manager threw off his drive thru headset and escorted the customer out to the parking lot. 😂 I was glad our managers stood up for us back then and hope they are now. No one, especially a minimum wage worker, deserves to be treated badly when they're just doing their fvcking job.
@@pri2x0x In this particular case, those individuls legit need to go back to what *their* very First job was if they going to act like the couple at the very beginning of the video. Let's be real: The majority of them, their first job probably WAS Burger King or some other fast food joint. And if it wasn't fast food, it was probably Blockbuster. If none of them want to admit that, that's fine, but it doesn't change the fact that fast food prob. was their very first job ever.
If something is going to taking a little bit longer, employees are allowed to ask the customer to move forward & go park & *most* customers are understanding of this. What the guy at the beginning of the video probably didn't realize is that he's the one holding up the rest of the line (he needs to think about this way: what if he was waiting in that long line being held up by someone else doing *exactly* what he just did)?-if he can barely wait 2-3 extra mins. for his food = learn how to put yourself into other people's shoes & I get that's a lot easier said than done, but def. not impossible to accomplish.
“You don’t NEED to experience other people’s situations to have empathy for them”
This!!!
I wish this was always correct. As my parents got older it’s like they forgot. Forgot my grandparents barely made it running a restaurant. We all got drafted and worked for them. We are at a restaurant and half my family is “we don’t tip more than 10% if the service is good.” I’m getting up and telling the server see me for everything. You will get tipped and not left over coins and pocket lint.”
Sadly, nope. Some folks have to live it to get it. They are ignorant.
Thats literally what empathy means...😅😂
some ppl do though bc they're so selfish and filled in their head.
@@M.AhnungslosNo empathy means you can put yourself in their position and feel what they are feeling AND if you have been in their position
The woman in the first video was fired from her WAITRESSING job. As someone who’s worked in the food industry I couldn’t imagine speaking to a food service worker like this
she shouldn't have been but honestly McDonald's is a cramped, overworked hell that I hope she comes across a job with a wayyyyy better environment.
@@kaia.0 I was referring to the woman screaming at the McDonald’s worker! She was a waitress in Edmonton and she was fired after the video went viral rightfully so. As a waitress I would think you’d deal with just as much bs as a McDonald’s employee as I worked at Tim Hortons and we had way less selection and people still got so angry over 2$ coffees we could easily remake. I couldn’t imagine how much shit you would get as a McDonald’s employee over small things like this :(
@beccam2741 oof my bad. yeah I saw that the dude even owned a bar, like seriously?! I couldn't imagine either, even when other service workers seem tense, it's so understandable why.
@@beccam2741 Rude Canadians, too? I blame the US 😢
sadly some servers feel as if they have it worse than fast food workers…
Fun fact, as a min wage retail worker. I was once recorded w/o my perms, a older woman asked me a question about where a item was and ig her two grandkids were recording her the entire time and also recorded me. I got so anxious and scared bc I specifically don't like videos of me and try to not put myself on the internet that I froze up and squeaked out a response that I imagine she couldn't even hear and pointed in the area that the item was in and guess what the entire time the kids were laughing. I hate working retail now not bc of the stress from the job itself but from the fear of me being dehumanized and called re*arded because I kindly asked some kids two years younger than me to stop recording me
I work in food service and have been wondering WHY people think throwing food at employees is okay. For example, my manager got a yogurt parfait thrown at them because it was "expired" (even though it was made that morning). Another of my coworkers got a drink thrown at them through the drive thru window, and the customer apologized ONLY because "it was meant for the other person," meaning the last person who opened the window. These instances literally happened in the same week. It's sad seeing people act this childish as grown adults.
The employee's should be allowed to throw food and cold drinks back at these people. Make it fair.
I worked in a local breakfast place/ donut shop and there was an old man who was so mean and shitty he made the waitress cry and pissed off the manager. So he finally comes up to the register to pay me and grab a donut (which was supposed to be cream filled but I guess the bakers had forgotten to fill a few of them). So when the donut didn’t have any cream in it, he thought it best to throw the donut right at my face. Then the fucker wanted a coffee Togo. It was the only time I’ve ever spit in anyone’s coffee, but at least it was served with a smile. :) I was 16 btw.
I had an older man keep yelling "hello?!" At the register. I had to run for orders and take orders by myself since we were understaffed that day. I told him, "I'm sorry about the wait, sir. We're short staffed today, and I'm alone up here." He told me "well yall should've thought about that." Like buddy... I just work here, I don't make the schedule. People can call in and leave us with no one.
That’s so real 😭 ‘i don’t make the schedule!’
Just like people giving me attitude for products at Wal-Mart being out of stock... I work maintenace. Im the lowest of the low on the corpo ladder I cant call up the regional manager lmao
Maybe it was your tone, one time I was at Mc Donalds, and the ordering machine didn't print my number.
I went to the register and I told the person working there "Sorry but the machine didn't give my number" that woman working there yells at me "I'm alone today I don't have time for that now!"
I try to explain but she just gave me attitude.
gen z gets too much shit for this. baby boomers can be some of the worst if you're working any customer service job.
@paradoxzee6834 I try to keep a level tone, but I guess I see how that could get taken that way. If anything, I think I sound more like I'm gonna cry than angry. But either way, a little kindness and patience go a looonnnnnggg way.
Then people wonder why Gen Z "doesn't want to work"
bro ur pfp scares me💀
@@theresidentialrat good
@@SocksWithSandalsEnjoyer lmao
I can confirm and I've never worked before. :/
I mean getting paid minimum wage and treated like that? No thanks.
TikTokers try to be respectful to anyone at all challenge (IMPOSSIBLE) (GONE WRONG) (EMOTIONAL 😭😭😭)
LMAO
Because we enabled kids and teenagers to reward it online.
This needs to be a challenge 😭
LMAOOOO
@@MarquisLeary34 the thing is that adults reward it and participate in it as well. It’s normalized among most people or at least a good chunk of them
I promised myself never to return to retail work. I worked my butt off for 4 years, got a degree in 3D graphic gamedesign. Aaaaand now im back in retail because of AI. So when people say "get a degree" or "a real job" it makes my blood boil. I'm 'sorry' for doing what i have to do to pay my bills and survive and dont have a "fancy job" like you oh dear costumer. Stuff happens and life happens. Stop treating us like we arent humans with no life, past or future. It is so goddamn sad how badly some costumers treat retail or food workers.
Literally:(
it pisses me off because that is a real job too!! it's completely valid to be a retail worker. any job that earns money and puts food on the table without hurting other people is a real job.
Because of ai? God damn i hate ai man :(
I'm a teen working at a McDonalds to pay for a trip, and it's hard enough as it is for me, with the constant pressure of getting everything right, otherwise someone will get pissed at you, whether it's the client or someone higher up. I can't imagine how hard it must be for the people who work there to survive, especially when they get treated like this and don't have the option of quitting.
I work an McDonald’s and I can confirm that people do this fairly often. Sometimes the food isn’t ready and the person at the window needs to pull forward to wait for their order. I’m 16 and I’ve had grown adults throw toddler tantrums over the fact they need to wait 5 min for their food 😭
Yeppppp it's so fucking sad like bro??????? It's not instant we still have to MAKE your food......what is wrong with you
@@catboymikey LITERALLY 😭
sometimes they just ignore me and sit at the window anyway 😭
You would think that they would enjoy knowing that their food is at least coming out hot and fresh.
@@JuicySmoolietsSubwaySamm-lm6fz literally. Like would you rather me use the cold stuff that needs to be thrown out or??
Hey, teenage McDonald’s employee here. I once had an older man yell at me for a solid minute uninterrupted until my manager came over and closed the window because I was told to park him for a Double Quarter Pounder (1/2 a pound of meat for you math wizzes), which we always cook to order. He held up the line and yelled through the window until the burger was ready. It was to the point where my manager handed out the food because he was worried for my safety.
I also had two guys ask me (A TEENAGER) if I knew of any good adult clubs nearby, and even said how they’re sure there are some for people my age. A different coworker of mine took over the interaction because he didn’t want me having to deal with them.
I feel like there is no reason older, male employees should have to take over in fear of the safety of younger workers being compromised.
same here, work at mcds as well. I had a guy come in the front lobby (i work cashier in lobby and dt) ordering a dbl qtr with the regular dehydrated onions used for 10:1 sandwiches.
no problem right? wrong.
I press NO slivered onions (long boi onions) and press ADD onions (dehydrated onions) so the kitchen knows which onions to put on.
about 2 mins later, the qtr was made, and a miscommunication happened in the kitchen (the kitchen KNOWS what the difference between add onions and add slivered onions is, and everyone in there is usually spanish speaking and typically female and barely speaks English at all) and i guess the runner never checked it to make sure it was the right kind of onions, so the guy comes up to me screaming at me that they still put slivered onions on.
he yells at me, " I thought you made sure to say no slivered onions!" I told him that I did, and he yells at me again, "well why did you not put the tiny onions on??" I told him, look sir I don't know what u want me to do abt it. it's not my problem that the kitchen miscommunicated and didn't put the onions you wanted on your qtr, I cant do anything to help you, I just take cash." my manager overheard what happened as the guy asked for my manager, saying that I chose not put dehydrated onions on instead of slivered. he made the qtr again with the correct onions this time, and everyone was happy. my manager took me into his office and told me that he was on my side the entire time and told the kitchen to communicate better.
now that I think about it, I don't know why he wanted dehydrated onions instead of slivered, when they are virtually the same thing, and my manager and I laughed about the whole thing afterwards.
Never park a car! Never don't do it! It's such a waste. Like I want to walk outside to serve someone else last. The manager who started that must have been brain dead.
I have people at my work ask me all the time if we sell alcohol or if I know where they can get any...I'm fresh outa highschool and look younger then 18 (or at least I thought)
I had a customer yell at me because the place i worked at didnt have sauced strips, and it was extra. So i told him, he said it was fine, then proceeded to berate me and call me "a stupid little girl" when they charged him extra for getting the tenders sauced. And said this wouldnt of happened if it was a male cashier.
@@asrr62 what? have you never been to a mcdonalds before? 💀
This is why so many waitresses and waiters are wearing body cams at work now. Just so there's a reality video that can actively fight these crazy peoples delusions. The customer is not always right. People really love showin' their asses.
The phrase is "the customer is always right in matters of taste." And it is one guy's opinion from all the way back in 1909.
Part of the conveniently got clipped off at some point (probably immediately upon reiteration), so it could be used as an excuse to treat others badly.
@@wickywickyjokajust like “Why can not a man lift himself by pulling up on his bootstraps?” , it was meant to be sarcastic, or that it was an impossible accomplishment.
What’s the reality show? Sounds interesting. Is it any good?
The idea that one day everyone's going to be wearing a body camera is just sad to me.
I work in fast food and i swear this video is giving me second hand anxiety, i feel so hard for these poor employees.
I work at Chick-fil-A, and I've been unwillingly filmed multiple times for silly TikTok trendy videos... For instance, I once had customers ask for SPAGHETTI in our drive-thru. I tried to remain professional, but they were literally so rude, I nearly had to get my manager involved. I've also gotten some REALLY inappropriate comments from old dudes so often, it's hard not to see all old dudes as potentially predatory, even though I know a lot of them who aren't. It especially makes me uncomfortable, because I look REALLY young for my age and we have a lot of minors who work at my store, and most of these men are married and it's just so gross.
Girl me too, I haven't been filmed to my knowledge but the other part is literally every day
You guys should be allowed to carry a spray full of water with a label that has 'NO, BAD' on it. Then spray people with it.
I'd never do it to a cat, or any animal for that manner. That's just cruel.
But to teen and adult humans who should know better? If I can get away with it. They're lucky I'm not advocating for water balloons.
BAD. Spritz, spritz.
That is NO WAY to treat someone who works in customer service!
Spritz, spritz.
“Get a real career 💅🏼” Do these clowns not realize _careers_ vs a standard job the majority of people have almost always require years worth of extremely expensive education? That you need a regular job to pay for?? Me thinks they’re projecting bc no reputable company would hire anyone who treats service workers/people in general that way. The lack of gratitude and politeness these days is disgusting.
What's not being realized is, it IS a real job. You actually have to apply, fill out an i9 for taxes, adhere to a schedule, have job responsibilities and a description, are subject to workers rights and laws, receive a paycheck regularly, have to work on a team with others and make up for, or keep up with their pace or lack of, and work for minimum wage or above.
Nobody is playing pretend you idiots, we're getting up and going to WORK every. single. day.
"real career? All of us? You're right. TEAM WALK OUT. WERE ALL QUITTING"
And she probably doesn’t work! 😂
"real career" yeah because having a social media account is a fucking job (not discarding youtubers but i have no respect for them)
Not only that but let's face it people need to do retail and service industry jobs. Not everyone can live the dream. It doesn't mean we still don't deserve respect. Somebody needs to run a grocery store. Somebody needs to work the overnight shift. Somebody needs to drive the truck. It's not glamorous. It's often thankless. If we all stopped doing it people would notice right away. There is a reason we were called essential workers.
People love to look down on us . Those with "real jobs." In reality they wouldn't last a week without us. If those people stop doing their "real job" very few people would notice.
As an ex-fast food employee for 10 years, I felt this video in my fucking BONES.
I vividly remember these two old bastards who would come in about an hour before close nearly every day. At closing time, it was just me and my sister working, we were in our late teens at the time. They'd make us start up the coffee maker (which was off and cleaned after breakfast service) and make them coffee. And they only ever ordered coffee, no food. And they'd sit in the lobby, yapping and staring at me and my sister, making us super uncomfortable. Sometimes even making inappropriate jokes to us or saying creepy shit to us. We HATED them. We were just trying to clean and close the damn restaurant. I don't miss that shit at all.
I'm just grateful that I worked this job back in the early 2000s when TikTok and Facebook live didn't exist.
this gave me the genuine 'ick' i wont lie thats absolutely awful, sounds disgusting !!! sorry you had to have gone through that
This might sound bad, but this is why I'm glad the fast food place I worked my first job at insisted on having guys on the closing shift. It helps keep weirdos like this away.
service workers in general deserve much more respect than theyve been given so far, it sucks how its normalized to be rude to them for doing work these entitled people wont do. 🙏
This is why my mom doesn't get mad at the waitresses when our food is cold because she knows that the waitress doesn't cook it. It's not her job. Her job is to bring it to you. So when we get cold food, my mom tips them plenty and doesn't scream at them and put the blame on them.
@鬼火-A The other reason she doesn't act rude to them us because she used to be a server too and understands the pains of it. Thanks tho😊
Not to be rude but I worked at mcdonald's before we do not get tipped we do not have to be nice and "professional " if someone is being rude. I worked in the drive thru and I had made friends with one of the guys in the kitchen. There was a car of teen guys who came through my drive thru. Not once. Not twice but 5-6 times and wouldn't stop trying to hit on me. So the guy in the kitchen that i was friends with noticed that I was discomforted so he went to the drive thru for me and told them to please stop.
i have severe emotional regulation that i have a giant mental breakdown once a month, that still never stopped me from being nice to workers.
I rlly don’t understand how ppl find joy in tuning other people’s day. I remember going to a bakery every other day after school and the same lady would help me every time, She even made the cookie sandwich that I usually order when they didn’t have it made. I couldn’t imagine going in there and treating her like this because something happened to me
My dad always tries to pull one of the minimum wage employees at Walmart to the side and rage at them how much he hates their new baskets. Ever time, I screech "THEY JUST WORK HERE" at him when I can tell hes gonna do it. The customers look at me weird sometimes, but the look of relief on the employees face is always worth.
Wow, your dad sounds similar to mine...we'll get together and go out to Mexican restaurants sometimes and he'll ask, straight-up, to our servers if they're an "illegal." And it's so embarrassing to all who are out with him. Then he'll go on and ask where they're from, why they're here...i imagine this is worse than bitching about the carts because it's purely racist...but I do feel your pain. I have to tell him to stop it, if not for the integrity of our food but for the fact that dehumanizing people is so low.
@bulletproofair That's fuckin' rough. My dad also loves to be really racist about the employees, too, though not to their face. Most of our Walmart workers are from India. He never ceases to complain about how many of "them" work there, and mock their accents.
@@kjerp3346 that's disgusting... I'm sorry you have parents like this
@@bulletproofair Thats gross I wouldn't go to one anymore after that first instance maybe just never go anywhere with him honestly cause the fuck :skull: yall got rat piss in your food.
That's awfull - but you're awesome for giving your dad a reality check. More people need to do that.
Filming staff and posting the footage is illegal in the EU. And I effing love it.
@@sisuguillam5109 it should be illegal everywhere!
We need this. Why does the EU get all the good laws?
W EU law
@@Ella-g2mbecause they have sense. England was stupid for leaving 😂
@@Ella-g2m We don't. We do have quite a lot of poop ones. In the case of data protection it is partly because people (especially in Germany) put the screws on and talked law makers ears off.
The amount of times i have panic attacks before and at work because of the genuine ANXIETY i have developed from interacting with ppl like this. Like im in college trying my best to make something of myself just to be treated like a human -emotional punching bag 💀
im so sorry you have to go thru this
I legit did McDonald's with a bad disorder it can be done granted I had too change voices for fun in drive thru and someone grabbed me thru the window which was like ok ...I was fired like three xs they forgave me three x Assistant manager they asked?Hell no . Ninety's were a trip .
@@PaolaPonce-ec7tm it sucks but it's important to remember that these people truly do not matter to me or anyone else. If they treat me like shit I can't even begin to think how miserable they and their interpersonal relationships are. So thankful to have a great manager and co-workers that help carry the weight of my emotions when I'm loosing it.
I have adhd and constantly make mistakes. I make at least one mistake every shift. I get this sense if dread before most of my shifts bc some people get so upset and personal over the tiniest mistakes
Same, I hated it and couldn't stand it for more than 3 months at a time. I'm happy to graduate and never work there again.
This is disgusting. I used to work in fast food as a customer service manager several years ago (before Tiktok) and got fired from 3 restaurants because I was standing up for myself against people like this. Yes, they have existed for longer than Tiktok has. I got them when they called for the manager. Got fired because I got too many customer complaints - you got 3, you were out the door, store managers wouldn't even let you tell your side of the story for them. And because we weren't allowed to have our phones on us on shift, we had no proof of our side of the story anyway, and in the service industry the prevailing attitude is the customer is always right to the detriment of the employees.
I feel so bad for the first fast food employee! You can tell by her voice she doesn't want to deal with this bullshit and probably feels overwhelmed! Poor girl, she didn't deserve that 😭😭
The most wild thing to me is that the lady telling that poor fast food worker to "get a real career" was fired from her position at ...a family style restaurant. I am not throwing shade at food service since I LOVE waitressing and would go back to it if I could still make rent with it, but pot...meet kettle. The move from fast food to sit down restaurant is pretty lateral.
I work at a "fancy" restaurant/Lodge that's fairly expensive so you can imagine what kind of clients we have on a majority. Two days ago I had a man so horrible he sent me into a panic attack which i havent had in a while now. some highlights from his tirade were "you don't know anything" "well because you're a woman" and "I make the rules". He's banned from the Lodge now.
And I think that this is what the fast food company should do with these karen's. I think the workers are going to continue to be mistreated until the manager stand up for their employees and the CEO stand up for the managers.
@@slimdifference08 there is hope for fast food!! i work at a maccas and my managers are so lovely. the second they see a customer being hostile to one of our crew they jump in and handle it instead. the adult crew as well opt to deal with the karens rather than the teens.
Glad he got banned, more businesses should ban the Karens and chads.
@neli.rio1395 I'm very lucky to have a awesome boss who takes good care of her staff. She's like another mother for many of us❤️
@quinnethquinnigan I worked at two mcdonalds before as well and the second location was like that too, the manager was a good friend of mine and was always good at standing up for everyone. The first mcdonalds not so much, we were just expected to take the abuse (which often included physical) and not fight back or we'd lose our job. My manager had her fingers smashed in a door on purpose after a crazy man rushed into the office and she tried to stop him, she broke 4 fingers, he got a pay out not to sue.
I’m a lifeguard. I’ve had many horrible guests at the pool. From kids who play “let spray the guards in the eyes with our water guns. Adults who are so drunk they fallow you harassing you about anything that remotely bothers them. And the worst type of people, the ones that think they can do whatever they want. I’m talking about those who try to swim in the middle of thunder storms because they want to swim.
Honestly there are A LOT of people who only learn by experiencing something. You can tell them until you're blue in the face, post rules and warnings everywhere, and they will still do what they want. I would know, my best friend is like this. I don't think it has anything to do with intelligence, but instead it's part of certain personality types. It doesn't make it any less frustrating though. 😅
Swimming during a storm is just testing god at that point. 😅
Kids I can be a little more easy on, but once you start gaining a consciousness and understanding right from wrong, they deserve to be disciplined.
Nothing will show you how horrible and entitled people are like working at a food stall in your own work. The way that OTHER EMPLOYEES would treat staff because they worked in food service was insane. If i talked to somebody in another department the way they talked to me HR would be there in a second, but its just normalized when you work with food.
in the uk in small towns like mine it’s definitely not as bad when it comes to people filming etc but the amount of horrible people you have to deal with DAILY is insane
The Edmonton passenger lost her job, and people flooded the guys bar with negative reviews. The bar later burned down with the fire service saying the fire was deliberately set.
good
Oh bejeezus GOOD FOR THEM I would actually be in jail if this happened to me because I do not stand for absolutely atrocious behavior.
bro wtf that went 35 steps too far
@@coolchameleon21 no
Putting the lives of innocent people into danger by setting fire to a building isn't good. It's also so unreasonable. Flooding the bar with bad reviews isn't something ai'd do personally but it's still not as insane as setting fire to it. What is wrong with you
@@amari_hbnknp wtf
WTF with the first one? Pulling into the waiting area at McDonald's while they finish your order is standard. That guy was totally scamming, he was trying to get his credit converted to cash without paying the bank fee. I would also question where that worker's manager is - she was clearly in tears. The first sign of trouble, the manager should have intervened so the worker didn't have to deal with this abuse.
"get a career" girl without her you wouldn't have the food you pulled up to get???
even worse she tells her to go back to her country.... like lady are you not aware that everyone but native americans are foreigners? with that logic we all should go back to europe cause none of our ancestors that are not native american are native to USA
I have an obnoxious, obscure allergy that’s really hard to find. I’ve had such nice treatment from workers at fast food places, going genuinely out of their way for me when they didn’t have to. Don’t give people with food allergies a bad names, it’s what makes people not wanna deal with us.
I'm going to take a wild guess: You're calmly explaining your issue and are generally polite to them?
I work at Greggs, A British food on the go chain. I have been called slurs, had things thrown at me and even been punched in the face over people's sausage rolls not being hot (we don't have heated cabinets nor can we reheat the products, they don't pay hot food tax) I've been threatened, followed home from work and harassed in my own home for just explaining to a customer they can't eat in the store if they paid take out. I will walk through town on my day off with my young daughter and significant other and have people shouting at me and throwing things at me because I made them pay 10p for a bag one time.
That's insane. I'd call those people animals, but that would be an insult to animals. Animals can be lovely. They have their fair share of horrors but humans are worse. I hope things get better for you. You don't deserve that treatment. You're just doing your job.
"Get a real career." Does she not realise most people need to work minimum wage jobs in order to pay for their expensive studies?
Or that fast food places would not exist without workers?
Plus her saying that whilst currently unemployed is fuckin wild 🤡 especially coz she was fired from being a waitress
it's hypocritcal of her to say that considering she's a waitress herself...
also working at a restaurant or in fast food IS a real career. absolutely nothing shameful about flipping burgers for a living
Perfect response to that would be: “Wow, you’re right! I should go get a real career. Bye!” And just walk away from the window. 😆
Now you don’t get your food or your money back. Go ahead and park and come inside to complain to the manager.
I can't eat gluten. So I don't eat at any fast food restaurant and rarely eat at any restaurant.
Also, as someone who has worked at a fast food place in the US, we were told to not answer any questions about potential allergies. We were told to direct them to the website that has allergen information so we couldn't be held legally liable for giving people the wrong information.
Yes I work at a certain red haired fast food chain and I remember being told this when I first started
Then it leads to old people expecting us to show them how to use their phones
I doubt it. Next thing you will be a keto believer.
"why are you talking to the passenger of my vehicle" do they genuinely not see this girl as human to that degree that they think there's some sort if ironclad rule in place that the window worker can only talk to the driver of the car??? that's delusional. she's just a person talking to another person who's actively yelling at her and degrading her English
I used to work at Target and after years of dealing with some assholes i remember a guest berating me for some silly reason and he would not stop i looked at him and asked"why are you being disrespectful to me?what did i do to you?" he looked shocked and left me alone. Like you said in one of your videos"bring shame back".
as someone who works in a retail store that is closing, I didn't realise customers could get worse but they did-
One day not only did a lady pull a fast one on us, in a situation that i passed to my manager and *I* still got the blame for, but then when i was explaining to another lady how our discounts are different because we're a closure store - she called me a liar and said what I was saying was bs because the company i work for still pays my wages...actually glad that I won't have to deal with horrible people like that anymore
And to anyone having a bad day because of horrible people, keep your head up and remember that hateful people don't matter and you're doing your best and there are people that will appreciate that 💖
Tiktokers trying not harasse and filming fast food employs challenge impossible:
Cool story bro now put the fries in the bag
recording yourself actively being in the wrong and embarrassing yourself is a special kind of hubris
I work for a fraud department at a bank, and the confidence people have to talk to us over the phone is awful and nothing has done about it
Hey you owe me money for surgery B I'm done doing community service!
The ihop ones got to me. I was a server from 16-28 one and off through college. That table looks like they wouldn’t leave a tip. To that waitress, keep your chin up, beautiful. They aren’t worth your tears!
As someone who had worked in service jobs during my studies, I will never go back there ever again. Also I’ve come to realise that many people who have had experience in service jobs, are not necessarily kinder or more understanding to those same people. In fact, they offen end up being rude and disrespectful themselves. Some kind of entitled “it happened to me, so now I have the right to the same and they just have to deal with it” perpetual bullying
on one hand yes, "hurt people hurt people" as they say but like survivors of abuse there are some who want to break that cycle and treat others with empathy and dignity. i try though not to led it harden my heart but it is pretty difficult. but i've gotten feedback from customers saying they appreciate my attitude so thats really reassuring to know i'm still capable of appearing kind and approachable.
"It's absolutely baffling how badly society treats the people who handle their food and hold their lives in their hands..." -David Fincher commentary on "Fight Club".
So glad someone else mentioned this 😊
I used to work at a Japanese restaurant as a waitress, on a very rich neighborhood. This lady and her boyfriend, both around their 20's, came one day and ordered the rolls. It's important to say that her win Brazil we have salmon with cream cheese rolls. She ordered those. When I served it, she didn't even look and said there was no cream cheese in her rolls and told me to take it back to the kitchen. I did. They redid her rolls with more cream cheese. Took it back to her, she said the same thing. I took it back to the kitchen, they put more cream cheese. Took back to her. She looked me up and down with disgust, grabbed one of the rolls, dismantled it with her fingers while staring me in the eyes and said "There.is.no.cream.cheese. take it back'.
Now.... I hated that job. It took me 4 hours to get there every day and people treated me horribly, the boss would yell at us every single day, we couldn't sit down, any little thing would be discounted from our salary. So I was already going to quit at the end of the month. When she did that, something snapped inside me.
I smiled politely and said "Be right back, madam". Took the plate back, asked them to redo it. The poor sushiman did that sh!t for the thousand time. When time for the cream cheese came, I asked for the package. He handed it to me and I put the entire 500g of cream cheese on that roll. It wouldn't even close anymore. It became a monster roll. I took it back to her table, smiling, and put the plate in front of her and asked "is that enough or would you like some more, Madam?". She looked at me beet red of anger. Her boyfriend laughed and told her now she'd have to eat. She complained with him, but he said she'd have to eat or he wouldn't pay (here in Brazil, it's VERY HARD to get a meal for free in restaurants for being a Karen). The satisfaction it gave me to watch her almost throwing up at every bite (she only gave it 3, but god did it feel good).
I quit the next day. A month later, the entire crew quit too. The restaurant closed close after.
bro wanted the whole container of cream cheese good god💀
I mean, I like cream cheese as much as the next guy, but that’s over-overkill😂
when i was a server in college, i had a grown, senior citizen woman yelling at me. then she hit me with “I used to be a server.” told her “congrats so was like half the population”
As a fast food employee, thank you for defending us.
When i first worked at McDonald's i intentionally made the order messy or not add as much fries to their order
Only if they were rude asf.
Even now, i had someone threw a chicken breast at me. I was cussed out for 10 cents i got cussed out.
We also are TIMED ON THIS AT THE DRIVE THRU
The longer you sit there, the more you rack our time up. We employees get scolded for this shit.
We're called FAST FOOD for a REASON
Even now, I'm cussed out regularly for stupid shit like this. I recently had a customer cuss me out for having ADHD and i have fidgety hands. Person screamed at me for being shaky
I got cussed out and then my boss had to tell them to leave.
I hate those kinds of people. Don't mess with the employees who make your food
I worked at McDonald’s while in community college. I had sooo many people ask me: what grade I dropped out of high school, how many baby daddies I had (I have zero children), and what kind of drugs I preferred while aggressively checking my teeth. I stopped trying to defend myself when a man screamed that I was an effing liar when I said I was working to put myself through college.
It baffles me that people treat service workers so badly. I never spit in anyone’s food, but I worked with some people who bragged about doing it (although I never witnessed it).
Kindness is free. Thanks for making this much needed video.
Stop bothering retail, fast food, and other minimum wage workers with your terrible TikToks. They don't get paid enough to deal with this nonsense. If you're being rude to someone who work minimum wage, they can't be rude back or else they get fired.
I‘m so happy I live in Germany. It‘s not that this stuff doesn’t happen, but it‘s a lot more rare since it’s illegal to film / take pictures of others without consent and not only would you have to pay the victim a lot of money, but you also could become a convicted felon by doing that. I think this should be the standard around the world…
There's no reason it should be a felony. Also with our private property laws any business can trespass any person for any reason at all. We aren't nearly as archaic as you Europeans like to think we are
@@Farce13 yeah, because it’s working soooooo great for you guys… Like, employers ALWAYS stick with their employees and not with the money of their costumers, right? Wrong?! Whoopsi ☺️
This video wouldn’t exist if you guys had some sort of decency, so as long as you guys don’t prove you‘re not a third world country, the rest of the world will believe you are one
@@IstEgalJa cope and seethe, euro
@Farce13 you are the one who wasnt coping 😂 you commented to her/him not the other way around so why dont you cope and seethe. Who even says cope and seethe i mean that's the best you could come up with 😏
it should absolutely be illegal everywhere! it’s a disgusting violation of privacy
It's behavior like this that puts employees in a crap mood for the rest of us too! Can't tell you how many times I'm met with skepticism because I told an employee, "Thank you very much! Have a good rest of your day."
It's sad... 😢
Honestly, any day I had to work as a cashier at a grocery store was not a good day. A pet store was great though.
I just thank them. I still get weird stares.
I said no pickles 😂🙏🏽
I work at Starbucks and thankfully nothing this extreme has happened to me, but I did get some lady who claimed to be a high powered lawyer get pissed at me and my manager because she couldn’t get a specific package of coffee that was displayed on the app (in an ad, not on our store menu). She got even more mad when I said we have no control over the app and individual stores just have what they have. It was really embarrassing for me but she wasn’t even aware of how we were feeling.
I’m just glad nothing like that has happened since!
Its hilarious to me how my sister is like the people in this video, constantly thinking shes better than everyone and making no sense but arguing just to argue, but watches your videos... Love you girl, thank you for being unashamed to share how messed up these actions are.
I remember when the first one happened, they were trying to scam the cashier. I’m glad they both faced huge backlash.
the paiiitence that first worker had. i could never. i’d shut the window and wait for the food to be ready so i could get them to leave with the least interaction
She should have. After explaining several times, she had every right to shut the window because they were clearly just saying whatever they could to upset her.
The problem is these bullies are really good at preying on targets that they don't think we'll ever fight them back. They probably thought her out thinking that she wouldn't shut the window and if she did she probably would have gotten fired or at the very least reprimanded.
Worked as a cashier/waitress at a large pizza chain place, and we had pizza making classes for children there. It was already really stressful, because we still had to take orders and serve other guests during those classes, while watching a group of screaming children running around a huge open oven. And no, we didn't get paid extra for those classes.
One time a family vlogger with her two children came in, and they were THE WORST people to ever attend those classes. We had to collect children's phones before letting them into the kitchen, as a safety measure, and her 6 y.o. daughter threatened to "get me fired and sued if anything happened to her phone". Mom was treating employees like dirt (her kids did the same), was bitching the whole time, that she didn't want to put on a hair net, because she just got her hair done, that it's too hot in the kitchen, that kitchen stuff didn't talk to her kids the way she wanted, she filmed everyone and everything and told us, that she has 10k subscribers on Instagram at least 3 fucking times.
And what's sad is the kids get it from their parents.
so sorry you had to go through that
it’s a shame you have to serve those people in the first place :/
Fast food employees deserve so much better. And as a person with MANY food sensitivities, I feel bad asking employees if they have any alternatives because the last thing I want to do is cause any trouble for them 😭 They already go through enough and I don’t know what it’s gonna take for people to understand that
I sadly work at Mc Donalds & it sucks to deal with people like this….I wish people could be nicer & actually use their manners instead of acting like children.
8:53 - FOUR TIMES?! I'm shy to tell the server that I didn't want pickles in my burger...
Unless they get my order COMPLETELY wrong, I'm too shy to ask for my plate to be sent back.
I'm not even shy. It's hardly ever that deep.
Forreal. Maybe just take the pickles off? . . I mean it's insane how people will throw the biggest fit over something as small as pickles 😂
@@LauraReed-wu2ww literally. if it's able to be removed easily like pickles and you dont have an allergy so cross contamination isnt an issue just pick them off. if you are dining with others, offer the pickles to them. the only way i would ever send food back for one thing wrong was if i was allergic or if it was something unable to be removed.
I mean i get pickles have a bit of an after taste when picking off but if need to send back be polite.
one word = R@CISM
I worked retail for 14 years. I cried a lot before, during, and after my shifts. It got to the point where if any of my co workers saw me I told them to just ignore it. That id get through it. The gas lighting I did to myself working those jobs. Never again. The customers are just the cherry on top. The management at these places are Terrible!
Yes, as if dealing with customers isn't stressful enough, management usually sucks too.
For me one silver lining of the post-pandemic climate with regard to workers is that increasing numbers of workers are starting to learn their worth and they're just rejecting the bad jobs. When an employer claims that they have trouble finding workers, what they're really saying is that no workers want to take the wages that they're willing to offer for the jobs that they're willing to offer.
I work in retail in Milford and yes I agree but it’s not a nearly as bad but I hope you it gets better 7 years in retail
i feel this pain so keenly. hugs to you, friend. i hope you're doing ok.
My retail job was understaffed one day that I worked a double on my day off once and management said thank you showing up and I replied "oh not a problem I only showed up for the Karen's that come in" it got the point that when management got a complaint about me being rude to customers, they're response to be more polite or don't shop here. I also started doing this after I put in my 2 weeks.
WTF are they gonna sue for?! Being asked to pull up and wait? They should sue you for harassment!! Nice car, nice phones , nice ring, shi@ attitude!! I’m in shock how anyone could behave this way
Thank you for shaming these people publicly
I'm a waitress at a pizza place, and the way some people treat me is actually insane. I've been cussed out and screamed at for things as little as toppings not being distributed evenly enough. I once had a lady tell me that the restaurant was " fucking cursed" because I told her it was a five minute wait. Also, its always the rude, rich, high and mighty, disrespectful guests who always leave their table looking like a warzone for me to clean up in the middle of a rush, and then tip 89 cents on a bill over 150 dollars. Food service can actually be hell.
I can never understand why ppl treat workers so shit. and Grammy sounds like she's going to attack every worker ever and it huuuurts to watch
*my
I cant work cuz disabled and never had a job but literally ur so right that even w.o experience you still can use normal logic to go "don't be an asshole"
I have seen these types in restaurants. My husband and I call for the manager, point them out, and tell them what they are saying to the employee, so that if they complain, they don’t get the person fired. We tipped one guy, who did not wait on us, because he was called racial slurs.🤮
He was incredibly proper, did not engage, but my God, he should not have had to tolerate that.✌️♥️
The allergy one really just grinds my gears. I have an allergy to cinnamon which really sucks when I want a pastry or coffee because it's EVERYWHERE. I can't even inhale it in candles or lotion because it will go from itchy throat to breathing restrictions real quick. Instead of berating the Starbucks employee about why they carry pumpkin spiced everything during the fall, I just... Don't go to Starbucks during the fall. If I desperately want something from a cafe I will ask immediately if the item I'm interested in has cinnamon, and if they aren't sure I don't get the thing. It's my responsibility to know what I can and cannot have, not theirs.
That's what this guy should have done instead of asking what's in that sauce. He should have told them his allergies and asked if the food he wanted Was containing any of those.
5:25 - Consider the time it takes to get from the payment window to the food window at a McDonald's drive thru. That is NOT long at all.
If you manage to lose your debit card in that small window of time, you have FAR bigger problems than not getting your food.
Stolen card, cash refund is the goal. The yelling and filming is to make her upset and break the rules to get it over.
i’m SO glad you’re speaking about these things, personally when i worked at maccas, i didn’t have many bad experiences with customers but i was definitely underpaid. $9 an hour is insane and 100% was not worth it, especially for the whole year i was there
*passenger screaming, insulting, and asking questions to the drive thru worker*
"i dont know why youre talking to my passenger, dont speak to my passenger"
People who harass fast food workers do it to all people in the service industry. I work in tech support and make about double what a fast food employee does. They treat us like crap too. And it’s only gotten worse since Covid.
Omg, my mom used to be a waitress and these customers were being rude to her and she told the kitchen staff and they all lined up and spat in their food 😭
they failed to remember the first rule of dining out: "never mess with the workers who make your food"
I love it when people film another person thinking they are in the right, but they are completely wrong and only make themselves look like arseholes
As a service worker, I've had some pretty horrible tables. I've had them try to put me in tears, when I first started it was easy but now, good luck. Had one recently send back plates over 6 times, by the first time I already knew the vibe of the table, told my manager that it was going to be a nightmare. I was right. Sent back food 6 times. Told the managers it was their table now and they can handle it. I don't get paid enough to deal with customers wanting a free 6 course meal. I don't get paid enough for corporate to not have a rule to let us refuse service. o7
To any other service worker reading this, you're doing amazing, humans suck sometimes, your job is a real job and I know it's hard work. You're amazing for choosing the industry.
I used to work at a petting zoo when I was around 15 and I cannot tell you how many parents brought their severely alergic children, let them pet the STRONGLY alergenic animals and then yell at me, verbally abuse me and threaten me when their child would *surprise surprise* get an allergic reaction... Also had to chase and catch a loose chincken more than once and got rutinely pooped on by the hedgehogs but yeah 😃
I wish people would just realize nobody is above anybody, we are all people at the end of the day, and people who are this entitled need to learn some stuff in life
Literally yesterday a man came in with his 2 daughters at rush hour and placed an order in person and then complained about the wait and wanted a refund because the people who had called in their orders before him were getting their food. All I wanted to say was imagine if this were your daughter and someone was yelling at her for something they can’t control. It’s even worse at Christmas because we stay open and so many orders are placed because of that and everyone thinks they have priority over everyone else. We’re also a family business so i’m always afraid a customer is going to be upset and post a tiktok or something “exposing” us.
Lmao the wife worked in the food business at like double the age of the cashier. Funny irony
i worked in fast food while studying law. it baffles me that these people dont realise you can still be working towards something else.
At this point I have no hope for tiktok....💀💀💀
You had hope?
@@Minority_Man who ever had hope for tiktok??
I currently work in the realm of internet tech support. And the amount of people who are willing to talk to customer service employees in general is disgusting. People have tried to throw the "My lawyer is going to hear about this" or "People are going to hear about this on (Insert social media platform)" so much I have become entirely desensitized to it at this point. it is unbelievable the amount of stuff people will say to you, and it is unfathomable as to how many people have the "I'm paying YOUR bills so I can talk to you how I want" sort of mentality. I am super lucky to work for a company that encourages us to defend ourselves and even lets us hang up on diabolical customers. We should normalize customer service workers defending themselves. Because at the end of the day we are all still human. Doesn't matter where you are in life or what job you have; we all deserve basic human respect and dignity. Shout out to all the fast-food workers out there. Appreciate y'all!
"it's a human error, it was just a mistake!" see that's so weird bc when I make a mistake it's not dehumanizing someone and making their live worse over fast food. mistakes are dropping a bowl and spilling cereal or getting tomato on your burger when you asked for no tomato.
I ordered a burger from whataburger plain with no cheese. Got tomato and mayo on it and the first bite I chewed it up as I got up and headed towards the register and spit it all over the register and the kid working behind it. I dont want no refund I want a decent burger and these people don't care if I get refunded, it ain't their money. They care when you spit on them. Do your simple job, or find a monkey that can.
Off topic her outfits,hair and makeup everyday is so good😭🙏
It's almost enough to make me wish I didn't live in such a peaceful friendly area. I love expressing righteous anger at arsehules Who are harassing other people.
People genuinely disgust me. These are the same people you're buying food from and then you tell them to "get a real career". Im sorry but your fast food meals would not be available without these people without a "real career"
This kind of treatment makes me somewhat grateful that I just wash dishes at my job and don’t have to interact with customers. People can be so entitled.
I worked retail (Toys R Us) for 7.5 years. I had a biology degree and had had trouble finding a job. It worked out since my mom got cancer, and she fought that 2.5 years before dying from it. Toys R Us was 3 minutes from my house, so I could get home if she had an issue, and my "weekend" was Tuesday and Wednesday, and her chemo treatments were on Wednesdays. My point is that some people looked down on us workers, even though some of us were as educated or more educated than them. Many of our workers were also enrolled in college or community college. Some were retired (had a 70-year-old retired teacher who worked 2 nights a week, for instance & a 60-something retired lady who had worked years in finance). Even if all of us were dumb as rocks, we were still people.
I'm just grateful I worked before filming and posting people became a common occurrence.
After quitting (I stayed on while dealing with legal things after my mom died, and I wasn't in the mood for dealing with another major life change), I became a high school science teacher. I have done that for 6 years, getting ready to start year 7 this fall.
Now there's a story with an unexpectedly uplifting end.
my condolences for your mother
also congrats on the 7 years coming up❤️
Thanks for sharing your story, I'm sorry to hear about your mom, I admire how you thought of her while working at Toys R Us, I wish you the best
yo congrats on 7 years! i hope you are thriving! my condolences for your mom. i'm sure she would be so proud of you
Not a Fast Food but a Grocery Worker. Dude I feel for those employees, they can’t even retaliate back for fear of getting fired, just because ur sticking up for urself
Can’t be the only one who thinks the dude at 1:13 has some very strong opinions about the age of consent.
So I work at a McDonald’s in Australia and it is hard for me because nearly every once a week I get yelled at by a customer and one time this old guy and his girlfriend (she looked like she was in her 20s) came in and started harassing me and my work friends bc we got his order wrong and customers these days are dumb. And who thinks the rule “customers always right” is stupid because they are always wrong
“The customer is always right IN THE MATTER OF TASTE” is a phase for when a person is paying for you to make something that is out of style or ugly. It’s for tailors and home builders, not a blanket statement!
Any fellow Aussie maccas worker!
But i agree customers think they're always right about literally everything is just mind blowing
I worked in a shopping centre Mecca's for one day for like four hours and I swear ever other customer complained about something
Including myself and my manager (both of us coming from another store) there was 6 people in that shop total !!
I felt so bad for the three teens that had to work in that environment i really do