Hi JR. I think a couple of months ago when you first brought this Focus to the channel and talked about transmission failure, i posted a message about TCM failure in this units. I'm telling you this because i work in a transmission repair workshop here in Spain and in our experience with this DPS6, you don't actually need to replace the TCM....you could even crack it open and fix it first, to prove it is the actual issue (it won't last that much, but it's a good test) ... eventually it will fail again, and you might end up changing it. As a matter of fact, even while I'm writing this, you must be editing the video where you are changing it 😂. But for what it worth, i share my experience with you nad the others. First of all, clutch installation was all good. You did it just perfect. Don't worry. Second, changing actuator motors was the right move to discard some actuator failure. Last, TCM can be fixed, it's pretty hard to crack it open nicely, but once you do it, failure is in connection between internal spades and main board. They aren't welded, they are just a couple of spades that connect by pressure and eventually loose that pressure and fail. If you resolder every actuator connection in your main board it will 99% fix the problem. There are many YT videos about it. I Hope you could give it a try, it will make nice content to this Focus. Nice videos like always, keep it safe!
@@dosgos that's what i was thinking too! I have saved several of them already and i don't really have a good soldering machine or anything. And it's actually a quick fix, because TCM comes out quickly of the gearbox.
I feel bad for JR, working on a tough transmission problem while both the dealership and Internet comments section are fighting him every step of the way. :)
Why? He bought the car. People should research what they buy. Take all the mindless hybrid owners now, some with CVT, turbo, a battery that will degrade and countless electric gremlins due to one of 100 computers failing out of warranty. JR did this repair for clicks on his channel. Anybody with good sense would dump this POS because it is unfixable with a known design flaw.
@@WatchJRGo I know you have the good sense to cut your losses and not waste your time trying to fix this trans. This trans is commonly known to be problematic. You did this for clicks and btw, I am not criticizing you broadly for your decision because even though you are doing this for clicks, you are shining a light on how even large car companies like Ford overreach and release a 'cheap' trans for 'marketing' benefit, purporting it to be something it isn't. You work on cars, I design them and have worked for FordMotorCo in their engineering department. A last note, you likely know nothing about. There are no secrets in design and engineering. Engineers who create cars know where the skeletons are buried. Development i.e. design validation testing doesn't lie. They know if they fail and when including destruction testing. They are given an assignment by their management aka a cost target and a time line. They know this trans is a POS and many outsiders including those in the comments who have worked on many of these, know as well.
I've seen more and more dealers doing poor diagnostics and just writing things off without confirming. So glad you called them out and I hope they do the right thing and fix the car and reimburse you for the clutch.
To be honest, the auto manufacturers brought this on themselves, they won’t pay out a proper amount of money for labor on warranty jobs. Techs get tired of getting ripped off and leave to go work at an independent shop leaving only technicians that aren’t good enough to work at an independent shop or techs that have been at the same dealership for 20 or 30 years that don’t give a shit anymore
Not sure about your area but none of the Ford stores in my area (all 7) pay their techs for warranty diag time. Which is why my in-warranty Mustang sits for 2-3 months at the dealer waiting on warranty work (without a loaner) while my sister in law's out of warranty exploder is in and out same day for most jobs.
@@v745ti I just had my car into a dealer 3 days ago, hoping for a diagnosis of a bad TCM, which is under warranty still, and not the clutch, which isn't under warranty anymore. I paid about $200 for a diagnosis labor fee to be told it was a bad clutch and will be $4,200 to repair. If it was a warrantied repair that needed to be done, they said the $200 diagnosis fee would have been waived. I am not getting it taken care of right away because I found that ridiculous, but now after watching this video and realizing there is a chance they just flat out lied to my face, I am more pissed off than I was 3 days ago. 😡
Same boat here. My son’s 2016 was brought to the dealership today after 2 local transmission shops said they won’t touch it. Diagnostic bill will be $169 plus tax. I’m willing to bet they are going to say it’s not the TCM. Such a shame…my son needs his car to get to school and work. No way he can swing $4k for a new transmission. So what’s he supposed to do? Thanks Ford. Will never buy your shit again.
The only problem is I have seen other youtubers do this and they end up catching hell sometimes with lawyers and have to do an apology video to prevent legal issues. I hope this doesn't happen but it could.
Indeed! I hope that Ford dealership has a back and forth with John Ross now and the service management gets an ass chewing for this. This is unacceptable and businesses should not be run this way.
Just a heads up: if you would be replacing the TCM search for the revisions 105 or 106. Those typically have all the issues sorted out. Revisions 100-104 will eventually go bad. The revision number is the last three digits of the part number.
Will be worth pulling the TCM then and inspecting the PCB on a bench under and magnifier. I do a lot of electronic restoration work for Saabs, and the biggest thing is cracked solder joints from many heat cycles. Particularly in the area of the large MOSFETS which drive things. Get a Flux-Pen and some nice Rosin Solder and just reflow anything that looks bad. Typically the solder joint will look a dull grey rather than shiny silver, you should see tiny grey circular lines in the solder joint indicating a crack.
Most dealer mechanics can't diagnose crap. I think they actually teach them the 'parts cannon' technique because it makes them more money selling more parts and labor.
Many mechanics are not troubleshooting diagnosticians. I was top student in a 10 month mechanics course, and I graduated with honors(1975), BUT felt like I knew nothing. Consider the rest of the students, especially those who barely passed. Now ADD the complexity of electronics... WOW.
I had the pleasure of working on a power shift focus, tcm issues. Bought it to flip, took it apart and re-soldered the motor control mosfets and issues went away. Certainly a poor design, does its job for the most part and gets good fuel mileage… mine was a 2014 with 250000 miles, rebuilt title, ex rental car, trans had already been replaced once by ford. Clutches seem to outlast the tcm modules 😐. I hope you can get a tcm, they were on back order when I fixed mine. Good luck!!
@@WatchJRGoI hope you can get one from ford, I would have happily bought a new one if ford would have sold it to me, good selling point for a flip car. Tcm modules were on indefinite back order back in 2022. no chance at a junk yard either, they all get pulled instantly! Good luck, awesome work on all your videos!
@WatchJRGo it would be great to see that repair. My friend has been getting the run around with ford with her focus. They keep saying its not the TCM. So they reset the computers and its fine for a bit than the bucking and bad shifts start. So shes stuck with a car she can't drive. If there is anyway to see how to fix the actuators by soldering some connections. I'll definitely try anything at this point.
@@WatchJRGo They can't fix it anyways. When I went through this problem the OEM TCM waitlist was 43,000. They wouldn't touch mine because it was a salvage title. I ended up getting one off of eBay and it's still running as far as I know.
@@Ryan-uz2crThey probably turned down the repair because they can't get the TCM in a timely manner and by law if a car sits at a dealership for a certain amount of time the car is considered a lemon and subject to the lemon buyback law. No telling how many they've already had to buyback.
My bro-in-law was a 30 year master mechanic for jeep chrysler dealership. He had to leave as all the mechanic talent they were hiring were useless and did the ‘parts cannon’ approach as mention by another commenter. Theres very little quality diagnosers left in the industry….THANK YOU for calling out that ford dealer. Totally deserving.
Thanks for this series. We have a 2014 Focus, currently with 37K miles. The car drove perfectly with no warning until it died pulling into a parking space, stuck in gear and would not start. I ran a scan and the code was "lost communication with TCM". I cleared it and was able to move the shifter but it still wouldn't start. The local Ford dealer diagnosed as a TCM failure and fixed it under warranty, about 6 weeks ago.
Thanks for the mention! Glad to help. Hopefully they get your TCM issue sorted for you. If you or anyone need further help, I'm happy to help! Take care.
Wow one of the best TH-cam videos I've seen. Unfortunately most of us have no way of knowing if we're being gaslighted. Ford is going to replace the TCM under warranty but charge for a whole new clutch. I suspect my issue is exactly like in your video.
After all the crazy comments Jake is redeemed back to 100 percent status. We never had a moment of doubt. Next take on the Nissan CVT or Hyundai engine grenading issues. You are truly legend!
I've had the pleasure of dealing with a 2014 Nissan Rogue CVT transmission going bad and 2012 Nissan Altima as well. The transmission fluid goes bad with the slightest overheat, loses its viscosity. The owner's manual suggests changing the transmission fluid at 120,000 miles. Both my transmissions failed at 60,000 miles. Coincidence? All Nissans should have their transmission fluid changed before 60,000 miles and a bigger transmission cooler installed.
Remarkable findings, JR. I hope Ford does the right thing and compensates you for your time. They have taken advantage of so many people at this point and that’s bad business.
I like seeing someone brave enough to call out the incompetent dealership (I won't go so far as to say deliberately lying to get money out of you). Those of us without your mechanical skills are completely screwed in such situations and the bottom line is the dealerships that do this don't face any repercussions for the outrageous expenses they erroneously place upon some of their customers. It's people like yourself leading the way that can influence some of the "low quality work" dealerships to step up their game and take care of their customers properly.
Dude, you are a content producing monster!! As for those people beating you up, perhaps we should ask how many videos are they putting out a week. People are really tough behind their keyboards for sure.
Dang, with the physical and video evidence this should be a guilty as charged. Get in touch with Steve Letho with the Letho Law office, he specializes in this sort of nonsense. * edit I might be spelling his name wrong. He's been on VinWiki and he wrote a book about the Turbine cars.
They can't, they would have to prove that what you did caused the issue and even then it would only void that part of the warranty if they can prove it. (Magnussen Moss for the win :) )
@@mkt3000I really hope JR pushes back on this because the law is on his side. It just happens too often where the larger company basically says "sue me bro", knowing the smaller party doesn't have the resources to get the law enforced.
I can confirm, I've had some of the worst experiences at any Ford dealer, but the fact Ford Corporate doubled down, well that tells you what cars you should be buying.
Don’t let trolls give you a hard time. You do know what you’re doing. You’re young but have more mechanical ability than most. I’ve been doing this crap for 45 years and I know who is knowledgeable and who is not. You and I have had disagreements from time to time but that doesn’t translate to any disrespect. As always I love what you’re doing!
Just rebuilt the motor and replaced the clutch in mine. Tcm was still bad. Thankfully the dealership I dealt with was nice enough to throw me a TCM under warranty. These are covered for 10 years or 150k miles for a new TCM. I actually got 80k out of my last clutch. Im gonna have mine tuned by Tom of FocusPower. His tune can help with shifts in that pile.
This. I work in software development. Troubleshooting is an *ART*...and mostly a lost art. Most people jump to conclusions instead of trying to understand what is actually happening.
I’ve been waiting for a TCM for over 1.5 years. Absolutely crazy. I feel like all of us need to stat a class action lawsuit against Ford for this abomination of a transmission
I remember hearing both clicks, however, the first one wasn't as pronounced as the second and I wondered about that, but the diagnosis I agree was completely wrong in the beginning can't wait to see what happens on this one
I've been watching your chanel for years. You clearly know what you're doing. I don't understand why you bother responding to the haters. Just keep bringing good content.
Great work JR. Yes, the dealership should, at the very least, refund the diagnostic fee they charged. This dealership sounds very unprofessional. Have a good day. Cheers.
Its Mel Hamilton in Wichita. You go to their dealership and tell me how they make money without screwing customers. I wouldn't buy from them, the Stevens (also Eddy's) , or Rusty Eck Ford either.
10 หลายเดือนก่อน +2
It’s happening in here in Scotland too, and the clutches are, or at least they used to be. Good work mate 👍🏻
Man, how was there ever a class action lawsuit on this transmission. *shrugs* I honestly don't know if you've ever been this pissed about anything on the channel. thumbs up. Keep making content. I'm still watching. It's always good to see guys like Jake, Gabe, Eric, Josh, and your Dad on the channel.
My daughters just pulled a P0902 code. 1.5 year backorder on the part. Should be interesting to see ho this goes. Way to drop the ball Ford...once again.
One thing I learned many years ago, is never use someone else's diagnosis! Always spend some time going over the issue yourself to make sure someone else's diagnosis is correct, as I often find there not correct. Today's mechanics have become "parts replacers" not true mechanics that can figure the issue out themself.
Calling out the dealer…well done!! My brother had an issue with his 15 Focus and took it to the dealer. They told him the motor was bad and offer to buy the car from him for $1000. I diagnosed it a bad catalytic converter, fixed it, and everything was good. Point is, there are some really bad techs and some really shady dealers.
I never comment on videos but! People who have never worked on vehicles think they are experts. I spent most of my life in the automotive repair business and I think you are really good at diagnosing and repairing all makes and models. I would NOT respond to the critics of your work. I promise you even the best tech in the business makes mistakes every now and then. I would have you work on any vehicle that I own. To heck with the naysayers. Your work is excellent in my opionion.
Hope with all this video ford will do the right thing and fix this. To many people with to much time on their hands making comments when they probably didn't even watch the whole video, and haven't got the attention span to pay attention to what you did and said. G-d bless.
Glad you got thepriblem figured out… i think you should do another video after you get the tcm fixed to finish this series out.. or at least at the end of an episode drive the car and say its fixed
This is the exact reason we choose not to buy a Ford. Ford's reputation has taken a big turn downward. We finally decided on a Toyota. I have decided never to buy a Ford. We will stay with Toyota.
I hate trolls, you followed the conclusion of the “trained” techs & a proper video on how to. Any of these ridiculous people would have done the same & had the same result, it’s easy to be smart with a keyboard. You do great work with what you have to work with, & I enjoy watching you figure things out, sometimes it’s tough that’s just life. Don’t let them bother ya…
“Never attribute to malice that which is adequately explained by stupidity.” Of course that doesn’t apply to toxic comments on the internet. There’s definitely some stupidity but more importantly a massive load malice, jealousy, and delusions of competence fuelling the worthless trolls. Ignore them.
I got lucky on my 2012 Focus Titanium. My TCM failed and left me on a highway on-ramp for half an hour. Luckily a few months before that ford had sent me a letter saying they will replace the TCM for free. Ford told me the TCM is highly back ordered but luckily my neighborhood stealership had 2 on the shelf. After I got it back I put it into sport mode and drove it like a rental car. Since then I have had no issues. Also you can fill the trans from the vent port on the top you just need a long funnel.
I can't imagine how Ford ever thought putting a DUAL-CLUTCH transmission into a commuter car would be a good idea. I would like to have set in on that meeting.
Thanks for calling it as it is (with all the facts to back it up). You may have saved others the run-around you had. Guess the old acronym for Ford, Fix Or Repair Daily is true.
Satisfying great job, JR ! You are now Ford DCT expert by school of hard knocks. Solved all known weak points, including poor OEM electrical grounding, which might have caused TCM fail. If GF likes car, it's now a keeper. Hope GF seeing that ambition and commitment, loves you more.
Love the fact that you have called out not only Ford but the dealer also. I wonder what they would've done if they did replace the the clutch assembly as you did and still had the TCM problem. How many customers have they ripped off along the way too. It's typical really. I'd be interested to know if the dealership (or should that be Stealership) reaches out to you to fix this. Like they should have the first time around. As a foot note they should also pay you for the clutch you put in.
I admire you Sir,most skillful mechanic I have ever seen on YT si right here ladies and gentelman so please be quiet and praise his work. I understand everything you did on this Focus,you gave it all,but it wasn't enough. I myself am driving Focus MK1 European Model and manual.. My sweet God it's nice car,very good for cruising around on highway especialy ,but when something brokes down it's can be very difficult to diagnose and repair the problem. So yes we love our Fords but they don't like us that much :)
You would be better off buying a Dorman reman TCM. There is 2 circuit boards in the TCM that are connected to each other with pins. The pins are not soldered on the factory TCM. The pins are a failure point. Dorman solders them. Also, they are very difficult to open. There is a large capacitor that is glued to both halves of the case on the inside.
@@Jonathan11225 I would agree with you, however there is no one else doing these remans as far as I know. So, no choice at the moment. If you know of anyone else that is soldering them and replacing the cap inside, please post about it.
I don't know exactly what exactly we'll get when the current privately owned dealership business model dies out. But I doubt it could be worse than what we currently have. I hate going to dealerships.
I watched all the episodes of the Focus trans and was curious about the tcm. I found a 2 year old vid by another youtuber. At that time there were 44,000 tcms on back order and he went to a junk yard and paid $40 for one. Since they fail so often he was taking a chance but with $40. He then had to go to a dealer and get a reprogram for $125 that was his exp and it worked. So junkyard and reprogram. If I had the extra bucks and gas in the street I'd get a generac for the power outages. Big deal here in the Northeast with the wind snow and ice. Watchjr is always the first vid of the morning. Thanks
You should take the dealer to small claims court. Just on principle. The car had a recall…the dealer denied the recall and now it’s the TCM. I would call or inform ford and the dealer you are going to take things to the next level and 100s of thousands of people on TH-cam will see the ford recall scam…put it on them and get every TH-cam influencer you know involved.
@WatchJRGo While I think this might invite more drama into your life, you would have a taller soapbox to call FORD out on their techs misdiagnosis. It would be more for the people whose voice won't be heard as loudly as your's. I am local to Goddard so MH Ford is just down Kellogg from me and I too have 17' Ti Focus HB ..but no issues yet. Any how, best of luck which ever direction you go...great channel and long time subscriber.
JR i never watch your videos but i watched these. I've heard about how bad there were for so long, but you've done a good job showing how it all goes together/works. I'd love another follow up video on if you get it working right. Its too bad they couldn't figure these out. Ford must have lost a ton on these.
I took my old Jeep CJ7 to the dealer back in the early '90s because I couldn't find a vacuum leak. I paid them $100 (a lot of money in the early '90s) all the did was tell me I had a vacuum leak. I asked them where it was and they said they don't know. I never went back to that dealer again.
I had a similar problem with my Honda CRV. The SRS module failed so I took it to the dealership after having it initially diagnosed by a local garage. The dealership told me they would have to do another test even though I presented them with the original Bosch test data with the error codes. They then kept the car for nearly a week, failed to call me when they had finished and when I turned back up had the cheek charge me €150 for the identical report. Then they told me they couldn’t repair the module as Honda had stopped making them. After much hunting around I found a local auto electrician who obtained a used module and then programmed it to the car; the car need a vehicle test and with warning lights on the dash it would have failed. I then sent the original module to a company who reset it for less than €100. Some basic research told me that Honda stopped making the part some years ago. Dealerships that I contacted here and France and the U.K. told me they had given up on these modules and were refusing to touch this problem. My 2008 CRV has just 145000 miles on the clock. It’s serviced twice a year as it’s diesel and drives wonderfully. I love the car and it’s a great workhorse. It’s all about gouging money. I was going to purchase a new CRV but they are now made in China. I bought something else instead.
You have a perfect, well documented case for going to small claims court. I have won every case I have ever filed in small claims court and I think you will win.
Good luck with Ford or the local dealer to admit that they do not know how to correctly diagnose or much less have the integrity to admit it ! I guess they never met a buck they wouldn’t pas! I hope the sealer and or Ford realizes just what trying to save a few bucks on a known defect can end up costing their business model in the long run! I hope the bad pub that they will probably receive is worth not just doing the ethical thing in the first place ! It certainly will effect their bottom line in Wichita , but it is not to late to make it right.
Don't worry JR. I know you are better than the stealership mechanics, especially because I'm as good of a mechanic as they are, and I'm not a very good one😂. I loved this video.
I’ve got to admit that I watched this video series because I have a 2013 Focus (trouble free at the moment) that my son drives. The clutch replacement video was good, and I don’t see anything to fault you on with the actual installation. The only issue I’d have is blindly accepting the diagnosis by the dealership as being accurate. Even the swapping of the actuators was done as a last resort, after the clutch was replaced and failed to resolve the issue. Never trust the dealership, good diagnosticians are few and far between. I do hope that the dealership ends up doing the right thing here and I’ll be looking forward to hearing the outcome.
Good video. Makes me appreciate my good old fashioned five speed manual in my mustang. Hard to drive in traffic, but reliable. Good trade off in my book.
Another excellent video explaining all you have done and what caused the issue. Digging the way you respond to some of the nay sayers in comments in your other content.
I'm watching this Saga because my daughter has a 2015 Focus that I've been watching closely to see if she hits this. I think it may have already been updated because we bought it as a 'lemon law' out of CA. She has over 105k miles on it now.
From my experience in different fields 80% of “professionals” barely know how to do their jobs and even worse when they make mistakes, one they don’t own up to it and worse they DO NOT learn from it. I know I do not know everything but I strive to keep on learning. Usually After talking to someone for a little you get the impression that they are ignorant, clueless or flat out malicious. *always, always consider your source*
2015 ford territory has a clutch pack in the transfer case that misbehaves. Great to see you diving in and working this out. Be great to see a tcm video. Curious if I should be looking for a similar problem in the awd module of the territory.
My guess is that they will say it’s the clutch assembly so they can replace that too (since most ppl don’t have the ability or knowledge to do it theirselves) and when they get in there and realize it’s not the clutch (knowingly or unknowingly) they can have the TCM replaced and get paid for that as well. Basically where it takes all of the responsibility for a misdiagnosis off the tech/dealer. If the clutch is bad, the customer pays for it, if the TCM is bad, either the customer would never know or they could double dip, and still get paid for both without coming out of pocket.
I think we all know the Ford dealership knew EXACTLY what was wrong but just didn't want to take ownership of the problem. I hope this video gets their attention and hits them in the pocketbook.
A Ford dealership tried to tell me it was my clutch and forks, $3500. I had my local garage replace the TCM. Problem solved. Ford refused to reimburse me. Even though it was still under warranty. This is absolutely the last Ford I'll ever buy.
Never had food luck with ford dealerships… has the fiesta random door opening issue and got it back with no AC and no breaks… said we brought it in that way after a battle they fixed it
my coworker had one of these the pos shook like you were learning to drive a manual everytime you started from a stop. dealers wouldnt do shit even though it was under warranty. a dump truck rear ended him totaling the car. he was ok and he bought a Mazda. he said it was the best outcome he could of hoped for with that car.
Ford just hoped you traded the car in for a new car and they’d low ball you for your trade-in since it had transmission issues. Once they got your car they’d fix it for cheap and then sale it high making huge profits on the trade-in.
My 2018 with 50,000 Mi on it had the clutch actuator B crap out. I went on ahead and bought two new ones replaced them and I'm at 60,000 now so far so good
I had a mechanic tell me one of the problems with these transmissions is a electrical ground to body. I'm like what the? Since I know nothing about these transmissions, I am watching.
As someone who paid 4700 for a new clutch, only to have the car still not working properly, this boils my blood. Still working on getting a lemon law case going.
I had a Toyota dealership tell me they had to replace all the electronics for an intermittent lane departure issue. Because I watched south main auto and he had an issue with a low battery causing issues, I got my rav4 back, swapped the original battery and the issue was resolved. I called the tech back and told him. Also said your techs should learn to diagnose issues properly.
![[#2024MAMA] BIGBANG (빅뱅) - 뱅뱅뱅 (BANG BANG BANG) + FANTASTIC BABY | Mnet 241123 방송](http://i.ytimg.com/vi/EQsYfiPR9uM/mqdefault.jpg)
If they just put a proper six speed instead of being cheap they could of saved this car
Yup, even the manuals aren't geared right so there's really no winning with these cars 🚗
But the again, a misgeared manual is better than nothing.
GoBlue , I'm late . Let's goooooo
I believe they eventually offered a torque converted 6speed. But it was far too late. But the non dct 6 speed was only on the 1.0 eco boost.
Mt ftw
You pronounced Powershift wrong. The F is silent 😂
Beautiful comment 🥲
😂😂😂
😅😅😅😅😮😊
Quite True 😂
And the w is pronounced like an o.
Hi JR. I think a couple of months ago when you first brought this Focus to the channel and talked about transmission failure, i posted a message about TCM failure in this units. I'm telling you this because i work in a transmission repair workshop here in Spain and in our experience with this DPS6, you don't actually need to replace the TCM....you could even crack it open and fix it first, to prove it is the actual issue (it won't last that much, but it's a good test) ... eventually it will fail again, and you might end up changing it. As a matter of fact, even while I'm writing this, you must be editing the video where you are changing it 😂. But for what it worth, i share my experience with you nad the others. First of all, clutch installation was all good. You did it just perfect. Don't worry.
Second, changing actuator motors was the right move to discard some actuator failure. Last, TCM can be fixed, it's pretty hard to crack it open nicely, but once you do it, failure is in connection between internal spades and main board. They aren't welded, they are just a couple of spades that connect by pressure and eventually loose that pressure and fail. If you resolder every actuator connection in your main board it will 99% fix the problem. There are many YT videos about it. I Hope you could give it a try, it will make nice content to this Focus. Nice videos like always, keep it safe!
I think rebuilding the TCM would be a great video!
@@dosgos that's what i was thinking too! I have saved several of them already and i don't really have a good soldering machine or anything. And it's actually a quick fix, because TCM comes out quickly of the gearbox.
This is a very gold-level nugget of information thanks for sharing!
I'd watch this.
I could see making money off of fixing TCMs. Plus, you can still charge less than the dealer and still make profit.
Apparently people don't know what by hand means. He did it by hand, using a ratchet, not a power tool
I feel bad for JR, working on a tough transmission problem while both the dealership and Internet comments section are fighting him every step of the way. :)
Why? He bought the car. People should research what they buy. Take all the mindless hybrid owners now, some with CVT, turbo, a battery that will degrade and countless electric gremlins due to one of 100 computers failing out of warranty.
JR did this repair for clicks on his channel. Anybody with good sense would dump this POS because it is unfixable with a known design flaw.
@@lukewalker1051 How dare people buy what they want, and fix it and/or enjoy it, the audacity....
@@lukewalker1051 you think I bought this car? 😂
Girlfriend's car
@@WatchJRGo I know you have the good sense to cut your losses and not waste your time trying to fix this trans. This trans is commonly known to be problematic. You did this for clicks and btw, I am not criticizing you broadly for your decision because even though you are doing this for clicks, you are shining a light on how even large car companies like Ford overreach and release a 'cheap' trans for 'marketing' benefit, purporting it to be something it isn't. You work on cars, I design them and have worked for FordMotorCo in their engineering department. A last note, you likely know nothing about. There are no secrets in design and engineering. Engineers who create cars know where the skeletons are buried. Development i.e. design validation testing doesn't lie. They know if they fail and when including destruction testing. They are given an assignment by their management aka a cost target and a time line. They know this trans is a POS and many outsiders including those in the comments who have worked on many of these, know as well.
No one is more confident than someone telling you something wrong.
I've seen more and more dealers doing poor diagnostics and just writing things off without confirming. So glad you called them out and I hope they do the right thing and fix the car and reimburse you for the clutch.
To be honest, the auto manufacturers brought this on themselves, they won’t pay out a proper amount of money for labor on warranty jobs. Techs get tired of getting ripped off and leave to go work at an independent shop leaving only technicians that aren’t good enough to work at an independent shop or techs that have been at the same dealership for 20 or 30 years that don’t give a shit anymore
Not sure about your area but none of the Ford stores in my area (all 7) pay their techs for warranty diag time. Which is why my in-warranty Mustang sits for 2-3 months at the dealer waiting on warranty work (without a loaner) while my sister in law's out of warranty exploder is in and out same day for most jobs.
@@v745ti I just had my car into a dealer 3 days ago, hoping for a diagnosis of a bad TCM, which is under warranty still, and not the clutch, which isn't under warranty anymore. I paid about $200 for a diagnosis labor fee to be told it was a bad clutch and will be $4,200 to repair. If it was a warrantied repair that needed to be done, they said the $200 diagnosis fee would have been waived. I am not getting it taken care of right away because I found that ridiculous, but now after watching this video and realizing there is a chance they just flat out lied to my face, I am more pissed off than I was 3 days ago. 😡
Same boat here. My son’s 2016 was brought to the dealership today after 2 local transmission shops said they won’t touch it. Diagnostic bill will be $169 plus tax. I’m willing to bet they are going to say it’s not the TCM. Such a shame…my son needs his car to get to school and work. No way he can swing $4k for a new transmission. So what’s he supposed to do? Thanks Ford. Will never buy your shit again.
Putting people on blast that deserve to have the negative attention! Badass, I LOVE IT!
The only problem is I have seen other youtubers do this and they end up catching hell sometimes with lawyers and have to do an apology video to prevent legal issues. I hope this doesn't happen but it could.
Indeed! I hope that Ford dealership has a back and forth with John Ross now and the service management gets an ass chewing for this. This is unacceptable and businesses should not be run this way.
Just a heads up: if you would be replacing the TCM search for the revisions 105 or 106. Those typically have all the issues sorted out. Revisions 100-104 will eventually go bad. The revision number is the last three digits of the part number.
Will be worth pulling the TCM then and inspecting the PCB on a bench under and magnifier. I do a lot of electronic restoration work for Saabs, and the biggest thing is cracked solder joints from many heat cycles. Particularly in the area of the large MOSFETS which drive things. Get a Flux-Pen and some nice Rosin Solder and just reflow anything that looks bad. Typically the solder joint will look a dull grey rather than shiny silver, you should see tiny grey circular lines in the solder joint indicating a crack.
Most dealer mechanics can't diagnose crap. I think they actually teach them the 'parts cannon' technique because it makes them more money selling more parts and labor.
This time it seems like they just straight blamed the clutch because it was an easy way to get me out of there 😬
Many mechanics are not troubleshooting diagnosticians. I was top student in a 10 month mechanics course, and I graduated with honors(1975), BUT felt like I knew nothing. Consider the rest of the students, especially those who barely passed. Now ADD the complexity of electronics... WOW.
@@WatchJRGothey expected you to junk the car and not spend the money to replace it. You sure showed 'em! 😂
@@WatchJRGo It's possible they know exactly what's wrong, but Ford probably doesn't reimburse the dealer enough.
Also techs hate warranty labor time bc they get paid less
I had the pleasure of working on a power shift focus, tcm issues. Bought it to flip, took it apart and re-soldered the motor control mosfets and issues went away. Certainly a poor design, does its job for the most part and gets good fuel mileage… mine was a 2014 with 250000 miles, rebuilt title, ex rental car, trans had already been replaced once by ford. Clutches seem to outlast the tcm modules 😐. I hope you can get a tcm, they were on back order when I fixed mine. Good luck!!
I figured that's what the issue was... I don't mind resoldering it if they don't call and offer to fix their mistake tomorrow 🤔
@@WatchJRGoI hope you can get one from ford, I would have happily bought a new one if ford would have sold it to me, good selling point for a flip car. Tcm modules were on indefinite back order back in 2022. no chance at a junk yard either, they all get pulled instantly! Good luck, awesome work on all your videos!
@WatchJRGo it would be great to see that repair. My friend has been getting the run around with ford with her focus. They keep saying its not the TCM. So they reset the computers and its fine for a bit than the bucking and bad shifts start. So shes stuck with a car she can't drive. If there is anyway to see how to fix the actuators by soldering some connections. I'll definitely try anything at this point.
@@WatchJRGo They can't fix it anyways. When I went through this problem the OEM TCM waitlist was 43,000. They wouldn't touch mine because it was a salvage title. I ended up getting one off of eBay and it's still running as far as I know.
@@Ryan-uz2crThey probably turned down the repair because they can't get the TCM in a timely manner and by law if a car sits at a dealership for a certain amount of time the car is considered a lemon and subject to the lemon buyback law. No telling how many they've already had to buyback.
My bro-in-law was a 30 year master mechanic for jeep chrysler dealership. He had to leave as all the mechanic talent they were hiring were useless and did the ‘parts cannon’ approach as mention by another commenter. Theres very little quality diagnosers left in the industry….THANK YOU for calling out that ford dealer. Totally deserving.
Thanks for this series. We have a 2014 Focus, currently with 37K miles. The car drove perfectly with no warning until it died pulling into a parking space, stuck in gear and would not start. I ran a scan and the code was "lost communication with TCM". I cleared it and was able to move the shifter but it still wouldn't start. The local Ford dealer diagnosed as a TCM failure and fixed it under warranty, about 6 weeks ago.
I like when you call people/companies out on their BS!! Keep up the good work!!
only thing is we only get JR's side of this story.
Thanks for the mention! Glad to help. Hopefully they get your TCM issue sorted for you. If you or anyone need further help, I'm happy to help! Take care.
Wow one of the best TH-cam videos I've seen. Unfortunately most of us have no way of knowing if we're being gaslighted. Ford is going to replace the TCM under warranty but charge for a whole new clutch. I suspect my issue is exactly like in your video.
After all the crazy comments Jake is redeemed back to 100 percent status. We never had a moment of doubt. Next take on the Nissan CVT or Hyundai engine grenading issues. You are truly legend!
I've had the pleasure of dealing with a 2014 Nissan Rogue CVT transmission going bad and 2012 Nissan Altima as well. The transmission fluid goes bad with the slightest overheat, loses its viscosity. The owner's manual suggests changing the transmission fluid at 120,000 miles. Both my transmissions failed at 60,000 miles. Coincidence?
All Nissans should have their transmission fluid changed before 60,000 miles and a bigger transmission cooler installed.
Great job JR! I loved how you called out Ford on this one and hope they do the right thing!!
Remarkable findings, JR. I hope Ford does the right thing and compensates you for your time. They have taken advantage of so many people at this point and that’s bad business.
Ford aint' gonna do shit.
I like seeing someone brave enough to call out the incompetent dealership (I won't go so far as to say deliberately lying to get money out of you). Those of us without your mechanical skills are completely screwed in such situations and the bottom line is the dealerships that do this don't face any repercussions for the outrageous expenses they erroneously place upon some of their customers. It's people like yourself leading the way that can influence some of the "low quality work" dealerships to step up their game and take care of their customers properly.
Dude, you are a content producing monster!! As for those people beating you up, perhaps we should ask how many videos are they putting out a week. People are really tough behind their keyboards for sure.
Dang, with the physical and video evidence this should be a guilty as charged. Get in touch with Steve Letho with the Letho Law office, he specializes in this sort of nonsense. * edit I might be spelling his name wrong. He's been on VinWiki and he wrote a book about the Turbine cars.
Totally agree, I follow Steve's channel. Could be some good content for you both.
Pretty sure Ford will just triple down and say you voided any remaining warranty by working on it yourself.
Don't listen to other people I believe you have done everything right 😊
Probably, but it's up to them to prove that he voided it. Magnuson-Moss warranty act gets his back on this one.
They can't, they would have to prove that what you did caused the issue and even then it would only void that part of the warranty if they can prove it. (Magnussen Moss for the win :) )
@@mkt3000I really hope JR pushes back on this because the law is on his side. It just happens too often where the larger company basically says "sue me bro", knowing the smaller party doesn't have the resources to get the law enforced.
At this point, with these cars? I'll take JR's fixing over Ford's warranty 24-7-365. 😂
I can confirm, I've had some of the worst experiences at any Ford dealer, but the fact Ford Corporate doubled down, well that tells you what cars you should be buying.
Don’t let trolls give you a hard time. You do know what you’re doing. You’re young but have more mechanical ability than most. I’ve been doing this crap for 45 years and I know who is knowledgeable and who is not. You and I have had disagreements from time to time but that doesn’t translate to any disrespect. As always I love what you’re doing!
Imagine Certified TH-cam Comments mechanics being FOS and a dealership lying. Both? What are the odds? 🤦🏼♂️😂😂 Glad you got a handle on it.
Just rebuilt the motor and replaced the clutch in mine. Tcm was still bad. Thankfully the dealership I dealt with was nice enough to throw me a TCM under warranty. These are covered for 10 years or 150k miles for a new TCM. I actually got 80k out of my last clutch. Im gonna have mine tuned by Tom of FocusPower. His tune can help with shifts in that pile.
Damn, really hope mine got fixed before I bought this car. Have a 2012 focus, not even 100K on the odometer
Just shows that good troubleshooters are hard to find. And or not paid to do the job right but to just get the sale.
Good troubleshooters are well paid engineers ;-).
This. I work in software development. Troubleshooting is an *ART*...and mostly a lost art. Most people jump to conclusions instead of trying to understand what is actually happening.
My mil had this car and always asks why it shifts funny.... try to explain a dual clutch trans to a 60 year old love the content man!!!!
I’ve been waiting for a TCM for over 1.5 years. Absolutely crazy. I feel like all of us need to stat a class action lawsuit against Ford for this abomination of a transmission
I can’t say enough how good it is that you have a shop again to work in, I always enjoyed you working in your shop content the most.
I remember hearing both clicks, however, the first one wasn't as pronounced as the second and I wondered about that, but the diagnosis I agree was completely wrong in the beginning can't wait to see what happens on this one
Calling out the dealer , good for you.
Solid content! Excellent calling out Ford on that diagnosis.
Well that sucks but at least you figured it out, hopefully that isn't the stupid expensive part, watching now and hopefully it's more better now...
Of course it is, and apparently it's still hard to get OEM ones 😬
Must be made of unobtainaium. I have a factory police rear sway bar for 75 to 76 A body Valiant/Dart cop cars in my Dart, try finding one of those.
I've been watching your chanel for years. You clearly know what you're doing. I don't understand why you bother responding to the haters. Just keep bringing good content.
You're doing good man, don't be apologetic to the haters
Great work JR. Yes, the dealership should, at the very least, refund the diagnostic fee they charged. This dealership sounds very unprofessional. Have a good day. Cheers.
Agreed, but if they did that for everybody then they would go out of business, this is probably why they got out of the car business, just say'n
Its Mel Hamilton in Wichita. You go to their dealership and tell me how they make money without screwing customers. I wouldn't buy from them, the Stevens (also Eddy's) , or Rusty Eck Ford either.
It’s happening in here in Scotland too, and the clutches are, or at least they used to be. Good work mate 👍🏻
Man, how was there ever a class action lawsuit on this transmission. *shrugs* I honestly don't know if you've ever been this pissed about anything on the channel. thumbs up. Keep making content. I'm still watching. It's always good to see guys like Jake, Gabe, Eric, Josh, and your Dad on the channel.
My daughters just pulled a P0902 code. 1.5 year backorder on the part. Should be interesting to see ho this goes. Way to drop the ball Ford...once again.
One thing I learned many years ago, is never use someone else's diagnosis! Always spend some time going over the issue yourself to make sure someone else's diagnosis is correct, as I often find there not correct. Today's mechanics have become "parts replacers" not true mechanics that can figure the issue out themself.
Calling out the dealer…well done!!
My brother had an issue with his 15 Focus and took it to the dealer. They told him the motor was bad and offer to buy the car from him for $1000. I diagnosed it a bad catalytic converter, fixed it, and everything was good. Point is, there are some really bad techs and some really shady dealers.
I never comment on videos but! People who have never worked on vehicles think they are experts. I spent most of my life in the automotive repair business and I think you are really good at diagnosing and repairing all makes and models. I would NOT respond to the critics of your work. I promise you even the best tech in the business makes mistakes every now and then. I would have you work on any vehicle that I own. To heck with the naysayers. Your work is excellent in my opionion.
Hope with all this video ford will do the right thing and fix this. To many people with to much time on their hands making comments when they probably didn't even watch the whole video, and haven't got the attention span to pay attention to what you did and said. G-d bless.
Everything pans out dude. You are correct! Great work!!
Glad you got thepriblem figured out… i think you should do another video after you get the tcm fixed to finish this series out.. or at least at the end of an episode drive the car and say its fixed
This is the exact reason we choose not to buy a Ford. Ford's reputation has taken a big turn downward. We finally decided on a Toyota. I have decided never to buy a Ford. We will stay with Toyota.
Ford's recalls have recalls.
Just drive past, pity the poor fools shopping, go get Toyota. Stay sane & happy.
I hate trolls, you followed the conclusion of the “trained” techs & a proper video on how to. Any of these ridiculous people would have done the same & had the same result, it’s easy to be smart with a keyboard. You do great work with what you have to work with, & I enjoy watching you figure things out, sometimes it’s tough that’s just life. Don’t let them bother ya…
Typical dealer response, as long as they can make money, good thing you called them out.
Don’t leave us hanging, update us when it’s finally fixed
“Never attribute to malice that which is adequately explained by stupidity.”
Of course that doesn’t apply to toxic comments on the internet. There’s definitely some stupidity but more importantly a massive load malice, jealousy, and delusions of competence fuelling the worthless trolls. Ignore them.
I got lucky on my 2012 Focus Titanium. My TCM failed and left me on a highway on-ramp for half an hour. Luckily a few months before that ford had sent me a letter saying they will replace the TCM for free. Ford told me the TCM is highly back ordered but luckily my neighborhood stealership had 2 on the shelf. After I got it back I put it into sport mode and drove it like a rental car. Since then I have had no issues. Also you can fill the trans from the vent port on the top you just need a long funnel.
I can't imagine how Ford ever thought putting a DUAL-CLUTCH transmission into a commuter car would be a good idea. I would like to have set in on that meeting.
Thanks for calling it as it is (with all the facts to back it up). You may have saved others the run-around you had. Guess the old acronym for Ford, Fix Or Repair Daily is true.
Satisfying great job, JR ! You are now Ford DCT expert by school of hard knocks. Solved all known weak points, including poor OEM electrical grounding, which might have caused TCM fail. If GF likes car, it's now a keeper. Hope GF seeing that ambition and commitment, loves you more.
Love the fact that you have called out not only Ford but the dealer also. I wonder what they would've done if they did replace the the clutch assembly as you did and still had the TCM problem. How many customers have they ripped off along the way too. It's typical really. I'd be interested to know if the dealership (or should that be Stealership) reaches out to you to fix this. Like they should have the first time around. As a foot note they should also pay you for the clutch you put in.
They would try to convince you that the parts cannon needs reloaded.
They'd charge for the clutch replacement, then install a new TCM under warranty and the owner would be lighter in the wallet and none the wiser.
@@terrylessmann2274 that sounds correct to me.
Vato I hear you,I know you ,I hear your dad.I respect you guys .You are wired tight you did it 100% I know you
I admire you Sir,most skillful mechanic I have ever seen on YT si right here ladies and gentelman so please be quiet and praise his work.
I understand everything you did on this Focus,you gave it all,but it wasn't enough.
I myself am driving Focus MK1 European Model and manual..
My sweet God it's nice car,very good for cruising around on highway especialy ,but when something brokes down it's can be very difficult to diagnose and repair the problem.
So yes we love our Fords but they don't like us that much :)
You would be better off buying a Dorman reman TCM. There is 2 circuit boards in the TCM that are connected to each other with pins. The pins are not soldered on the factory TCM. The pins are a failure point. Dorman solders them. Also, they are very difficult to open. There is a large capacitor that is glued to both halves of the case on the inside.
Most of what Dorman's makes is garbage tho😂
@@Jonathan11225 I would agree with you, however there is no one else doing these remans as far as I know. So, no choice at the moment. If you know of anyone else that is soldering them and replacing the cap inside, please post about it.
I don't know exactly what exactly we'll get when the current privately owned dealership business model dies out. But I doubt it could be worse than what we currently have. I hate going to dealerships.
Many thanks for continuing to provide these explanations, regardless of the haters!
I watched all the episodes of the Focus trans and was curious about the tcm. I found a 2 year old vid by another youtuber. At that time there were 44,000 tcms on back order and he went to a junk yard and paid $40 for one. Since they fail so often he was taking a chance but with $40. He then had to go to a dealer and get a reprogram for $125 that was his exp and it worked. So junkyard and reprogram. If I had the extra bucks and gas in the street I'd get a generac for the power outages. Big deal here in the Northeast with the wind snow and ice. Watchjr is always the first vid of the morning. Thanks
Thanks for staying on this, I'm wondering if you'll be able to get a new TCM? I thought they were like 6 months out when I went through this.
You should take the dealer to small claims court. Just on principle. The car had a recall…the dealer denied the recall and now it’s the TCM. I would call or inform ford and the dealer you are going to take things to the next level and 100s of thousands of people on TH-cam will see the ford recall scam…put it on them and get every TH-cam influencer you know involved.
@WatchJRGo
While I think this might invite more drama into your life, you would have a taller soapbox to call FORD out on their techs misdiagnosis. It would be more for the people whose voice won't be heard as loudly as your's. I am local to Goddard so MH Ford is just down Kellogg from me and I too have 17' Ti Focus HB ..but no issues yet. Any how, best of luck which ever direction you go...great channel and long time subscriber.
JR i never watch your videos but i watched these. I've heard about how bad there were for so long, but you've done a good job showing how it all goes together/works. I'd love another follow up video on if you get it working right. Its too bad they couldn't figure these out. Ford must have lost a ton on these.
I took my old Jeep CJ7 to the dealer back in the early '90s because I couldn't find a vacuum leak. I paid them $100 (a lot of money in the early '90s) all the did was tell me I had a vacuum leak. I asked them where it was and they said they don't know. I never went back to that dealer again.
I had a similar problem with my Honda CRV. The SRS module failed so I took it to the dealership after having it initially diagnosed by a local garage. The dealership told me they would have to do another test even though I presented them with the original Bosch test data with the error codes. They then kept the car for nearly a week, failed to call me when they had finished and when I turned back up had the cheek charge me €150 for the identical report. Then they told me they couldn’t repair the module as Honda had stopped making them.
After much hunting around I found a local auto electrician who obtained a used module and then programmed it to the car; the car need a vehicle test and with warning lights on the dash it would have failed. I then sent the original module to a company who reset it for less than €100.
Some basic research told me that Honda stopped making the part some years ago. Dealerships that I contacted here and France and the U.K. told me they had given up on these modules and were refusing to touch this problem.
My 2008 CRV has just 145000 miles on the clock. It’s serviced twice a year as it’s diesel and drives wonderfully. I love the car and it’s a great workhorse.
It’s all about gouging money. I was going to purchase a new CRV but they are now made in China. I bought something else instead.
You have a perfect, well documented case for going to small claims court. I have won every case I have ever filed in small claims court and I think you will win.
Good luck with Ford or the local dealer to admit that they do not know how to correctly diagnose or much less have the integrity to admit it ! I guess they never met a buck they wouldn’t pas! I hope the sealer and or Ford realizes just what trying to save a few bucks on a known defect can end up costing their business model in the long run! I hope the bad pub that they will probably receive is worth not just doing the ethical thing in the first place ! It certainly will effect their bottom line in Wichita , but it is not to late to make it right.
Love it when you make these kinds of videos
JR I abslutely loved how you explained and showed this. In the end is it FIXED with the new TCM?
Don't worry JR. I know you are better than the stealership mechanics, especially because I'm as good of a mechanic as they are, and I'm not a very good one😂. I loved this video.
My local dealer covered my TCM under warranty for my 2013 Ford focus with 130,000 miles just a few months ago.
I’ve got to admit that I watched this video series because I have a 2013 Focus (trouble free at the moment) that my son drives. The clutch replacement video was good, and I don’t see anything to fault you on with the actual installation. The only issue I’d have is blindly accepting the diagnosis by the dealership as being accurate. Even the swapping of the actuators was done as a last resort, after the clutch was replaced and failed to resolve the issue. Never trust the dealership, good diagnosticians are few and far between. I do hope that the dealership ends up doing the right thing here and I’ll be looking forward to hearing the outcome.
Good video. Makes me appreciate my good old fashioned five speed manual in my mustang. Hard to drive in traffic, but reliable. Good trade off in my book.
Even though you explained what was wrong with the Focus, I was focused on the Camaro in the background! Beautiful ride there John! 😁
Another excellent video explaining all you have done and what caused the issue. Digging the way you respond to some of the nay sayers in comments in your other content.
I'm watching this Saga because my daughter has a 2015 Focus that I've been watching closely to see if she hits this. I think it may have already been updated because we bought it as a 'lemon law' out of CA. She has over 105k miles on it now.
6:35 missed opportunity for airplane noises and pew pew noises
From my experience in different fields 80% of “professionals” barely know how to do their jobs and even worse when they make mistakes, one they don’t own up to it and worse they DO NOT learn from it. I know I do not know everything but I strive to keep on learning. Usually After talking to someone for a little you get the impression that they are ignorant, clueless or flat out malicious.
*always, always consider your source*
All the Shen Yun commercials have made TH-cam nearly unwatchable. This was a great video explaining what happened.
Microphone sound is much better was kind of distorted in some videos before. Keep up the good work
JR knows more than any Ford dealership tech’s!!
2015 ford territory has a clutch pack in the transfer case that misbehaves. Great to see you diving in and working this out. Be great to see a tcm video. Curious if I should be looking for a similar problem in the awd module of the territory.
My guess is that they will say it’s the clutch assembly so they can replace that too (since most ppl don’t have the ability or knowledge to do it theirselves) and when they get in there and realize it’s not the clutch (knowingly or unknowingly) they can have the TCM replaced and get paid for that as well. Basically where it takes all of the responsibility for a misdiagnosis off the tech/dealer. If the clutch is bad, the customer pays for it, if the TCM is bad, either the customer would never know or they could double dip, and still get paid for both without coming out of pocket.
The video looks so good and the production quality has really gone to an A+ senior in your new garage. This looks like it should for JR’s garage.
I think we all know the Ford dealership knew EXACTLY what was wrong but just didn't want to take ownership of the problem. I hope this video gets their attention and hits them in the pocketbook.
Jr, I've been watching you started your channel, and you are very knowledgeable. Ignore the morons and block them.
A Ford dealership tried to tell me it was my clutch and forks, $3500. I had my local garage replace the TCM. Problem solved.
Ford refused to reimburse me. Even though it was still under warranty.
This is absolutely the last Ford I'll ever buy.
Excellent job. Now I am even more sure: I will NEVER own any Ford.... I am subscribing now.
Never had food luck with ford dealerships… has the fiesta random door opening issue and got it back with no AC and no breaks… said we brought it in that way after a battle they fixed it
Glad the call is working great
my coworker had one of these the pos shook like you were learning to drive a manual everytime you started from a stop. dealers wouldnt do shit even though it was under warranty. a dump truck rear ended him totaling the car. he was ok and he bought a Mazda. he said it was the best outcome he could of hoped for with that car.
I'd take it back, show them the videos, and tell em the car's not leaving until they fix it under warranty.
Ford just hoped you traded the car in for a new car and they’d low ball you for your trade-in since it had transmission issues. Once they got your car they’d fix it for cheap and then sale it high making huge profits on the trade-in.
My 2018 with 50,000 Mi on it had the clutch actuator B crap out. I went on ahead and bought two new ones replaced them and I'm at 60,000 now so far so good
I had a mechanic tell me one of the problems with these transmissions is a electrical ground to body. I'm like what the? Since I know nothing about these transmissions, I am watching.
As someone who paid 4700 for a new clutch, only to have the car still not working properly, this boils my blood. Still working on getting a lemon law case going.
I had a Toyota dealership tell me they had to replace all the electronics for an intermittent lane departure issue. Because I watched south main auto and he had an issue with a low battery causing issues, I got my rav4 back, swapped the original battery and the issue was resolved. I called the tech back and told him. Also said your techs should learn to diagnose issues properly.