Hello - glad you found it helpful! Cleaned contacts are like "tumble weeds" - you're not charged for them so you don't have to do anything at all, but I don't like the clutter. Without knowing your specific circumstances, generally I'd recommended backing up first, then reviewing the cleaned contacts segment to make sure that there are not obvious typos (if there are and they're a relatively new subscriber you could re-add them as a new contact with the error corrected). Then you can permanently delete them. Be very careful when doing this though to make sure you're ONLY deleting cleaned contacts - once someone has been permanently deleted they can never be added back to that audience. Hope that helps?
Hi Claire<
Thanks for the video. I hope to see more videos from you. And what should I do for the cleaned ones, should I just delete it or what?
Hello - glad you found it helpful! Cleaned contacts are like "tumble weeds" - you're not charged for them so you don't have to do anything at all, but I don't like the clutter. Without knowing your specific circumstances, generally I'd recommended backing up first, then reviewing the cleaned contacts segment to make sure that there are not obvious typos (if there are and they're a relatively new subscriber you could re-add them as a new contact with the error corrected). Then you can permanently delete them. Be very careful when doing this though to make sure you're ONLY deleting cleaned contacts - once someone has been permanently deleted they can never be added back to that audience. Hope that helps?