Hey there.. been following the steps however during the restoration in the new server it shows the unzip error.. does it mean DB are not compatible? i have downloaded the same net2 apps..Pls help.. thanks
Hi Ryan I have not come across this issue or had it come to my knowledge, looked through Paxton Net2 knowledge base and I could not find anything specific to an unzip error. There shouldn't be a DB compatibility issue. * I'm assuming the Net2 app is not being installed on a domain controller? The only reason, this is not supported. * If you're installing it on Windows Server 2022 or Windows 11, then version v6.6 SR1 should be installed (minimum recommended version). * I would have said is Net2 lite installed prior to DB restore but if the video was followed then that is ruled out. * Is there any further information being shown on event logs? I would recommend to review the database on the old server if possible and see if there are any issues or contact Paxton Support (in my personal experience they are good at responding) as I have a feeling the database is not zipping correctly. Feel free to update as it would be good to know for future knowledge.
@@seesteps Big thanks sir. . i think you're right something's wrong with the old backup, I'll create a new backup and follow again the steps, regarding the door license since its a new server will it ask for an update as well? by d way, may i know what's the default sa password of the SQL server 2012 express sp4? many thanks..
No worries, hopefully you get it sorted. Do reach out to Paxton Support they are generally good in giving back a response. In regard to the SA account, last time I checked Paxton by design does not provide this information.
Thanks for the uploads..
Hey there.. been following the steps however during the restoration in the new server it shows the unzip error.. does it mean DB are not compatible? i have downloaded the same net2 apps..Pls help.. thanks
Hi Ryan
I have not come across this issue or had it come to my knowledge, looked through Paxton Net2 knowledge base and I could not find anything specific to an unzip error.
There shouldn't be a DB compatibility issue.
* I'm assuming the Net2 app is not being installed on a domain controller? The only reason, this is not supported.
* If you're installing it on Windows Server 2022 or Windows 11, then version v6.6 SR1 should be installed (minimum recommended version).
* I would have said is Net2 lite installed prior to DB restore but if the video was followed then that is ruled out.
* Is there any further information being shown on event logs?
I would recommend to review the database on the old server if possible and see if there are any issues or contact Paxton Support (in my personal experience they are good at responding) as I have a feeling the database is not zipping correctly.
Feel free to update as it would be good to know for future knowledge.
@@seesteps Big thanks sir. . i think you're right something's wrong with the old backup, I'll create a new backup and follow again the steps, regarding the door license since its a new server will it ask for an update as well? by d way, may i know what's the default sa password of the SQL server 2012 express sp4? many thanks..
No worries, hopefully you get it sorted. Do reach out to Paxton Support they are generally good in giving back a response.
In regard to the SA account, last time I checked Paxton by design does not provide this information.