Bought my first car back in 2015. It was a 2012 honda civic lx. Cash price was 12,700$. I financed it and Gave 4k down and somehow the total balanced due was around 20k. So the 12,700$ car ended up costing around 24k. I was 20 yrs old and was too excited to even pay attention to the details and didnt even understand how interest rate worked. NEVER AGAIN!!! please buy used and pay cash people! Dave Ramsey is right about cars.
Americans need cars because sprawl and lack of political will made public transportation inaccessible outside big cities but people hate the shady practices that dealerships engage in with customers. This was too long and those two titles convey this message a lot better.
@@LouisSubearth Unless you live in NYC or San Francisco and you never need to go anywhere else outside your metro area, then Americans need cars to travel. Cars are absolutely essential when major cities are far apart, as well as in a country the size, geography of the U.S. Beyond situations where certain people stay in a metro area and never go anywhere else, it is untenable to replace vehicles on a grand scale with public transportation. Just look at areas like Dallas or Houston. The metro areas are just too massive for public transportation to completely replace cars. There would have to be an enormous number of hubs in a dizzying web of routes, not to mention the construction costs and the time it would take. The United States is a large country, but its population density is not like Japan, China, and is much larger than European countries, that are very interconnected with each other with much smaller distances between population centers. For public transportation to replace cars to even make a dent in the number of cars, the U.S. would also need high speed rail. However, this has proven to be impractical and too expensive to implement. Just look at California: They have tried for many many years to implement high speed rail from San Francisco to Los Angeles. It sounds like a great idea on paper, but in reality, it was a disaster. California was awarded $13 BILLION between both federal and state bonds. However, after discovering how difficult the project was going to be, California tried to reduce the scale of the project, and only have a route that would be half of what the promised, and at the same time, provided later estimates that the project could actually cost as much as $77 BILLION. Because of this major underestimation of construction needs, costs, and time, the federal government had no choice to cancel the remaining $929 million. Keep in mind, that this was a project that was JUST for a route between San Francisco to Los Angeles. Just image the time and costs it would be for public transportation to and from major cities in different states, then try and image what it would take for just ONE route that could go to and from the West Coast and East Coast, and you can clearly see why public transportation is inaccessible outside big cities. Another major factor to consider is American values. Americans enjoy freedom, which also includes the freedom to hop into a car and drive anywhere you want, when you want, as well as travel to any of the numerous large state and national parks and wilderness areas. In Europe, there are numerous countries, but they are very small and close together. Major cities are also much closer together. All of this makes it much more conducive for public transportation in between major cities, whereas in countries like the U.S., it is completely different.
@@__Paul__ to be fair, you can normally travel between all of the european union countries (correct me if Im wrong) without getting stopped at the borders.
@@g_webb21 I wasn't implying that when in a European country that you are stuck. It is just that there are much larger highways, open roads, and much greater distances between major metro hubs in the U.S. than in Europe. Because of this, the U.S. is much more dependent on cars, and always will be. It also greatly enhances the sense of mobility and freedom while on the roads. All of it is also deeply embedded in American culture and values. Whereas, in Europe, you have much smaller, more narrow roads, more confinement of tight spaces, etc., but it also has the advantage of making public transportation options with buses, trains, high-speed rail, etc. much more feasible and practical. As a result, Europeans tend to be more focused on getting from point A to point B, whereas in the U.S., HOW you get from point A to point B is equally important.
When you buy a brand new Volkswagen in Germany, you can go to Wolfsburg (Home of Volkswagen), spend a day or Weekend in Autowelt (Carworld), a kind of Themenpark and also visit the largest car factory in the world. You can watch your car gets build in front of your eyes and drive it out of the factory. Amazing experience
Which has nothing to do with the dealership network. Because Volkswagen won't sell Joe Shmo a new car directly in Germany, either. Not even at Autostadt (which it is actually called).
Yes but they do also have a dealership that’s only if you ask for that kind of experience but they do also have dealership so stop telling people that you can buy your vehicle directly from factory you still got to place your order through a Volkswagen dealership stupid get the info right
@@hectorcarcamo9681 what about the dealerships that’s are owned by the car company ? When you buy a Porsche in Zuffenhausen it is basically directly from the car company😅
@@weissachpassion and yes you are right but that’s only in Germany you can order and take delivery from the factory you can also buy a vehicle here in America and ask for European deliver but don’t make it sound like like we r the worst ( sales. People) from this industry Not all Sales people r the same
My first year business prof told us “when you buy a car, the salesperson will ask you about your last car or driving habits. You think they’re being friendly and making conversation, but they’re actually gauging how informed you are so they know how much they can rip you off”
I walked away when I got to Financing. The Dealer was charging me a "Recondition Fee" of $3,000 that they kept hidden until I went to Financing. I feel like Financing people at the dealer are worse than Sales people. They try to rush me into signing and enticed me by having my car being cleaned and prepared right outside the Financing window, they even moved my kids car seats out of my old car into the new one. They got very upset with me that I wouldn't agree to pay the Recondition Fee. I made them give me my old car back and take my kids car seats out and walked away. My advice, don't be afraid to offend people when it comes to your money. I have awesome Credit, but I needed a Minivan ASAP. I ended up getting a great deal at another dealer a week later by getting preapproved financing through my bank and only presenting my preapproval after I negotiated the price. I pretty much walked in and out. Finance guy didn't even try to upsell me on anything.
Yep. I follow Dave Ramsey. He is so right about not ever having a car payment. Take that money that you would pay for a car payment and put it in the bank. In 2-3 years you can buy a really reliable used car with cash and save yourself a lot of money.
I recently went to a car dealership and they cornered me in the corner of a office after I told them I was just looking and they were trying to force me to buy a vehicle way out of my price range. Then when I told them I could not afford it. They were bashing me on how come I didn't make more money. putting me down. This was a Ford dealership
I would love to just order the car and have it show up like in Japan. I have bought three cars in my life and I have spent literally the entire day each time just sitting while the salesperson goes behind the desk to "talk to his manager." When he's really just in the back playing with his phone waiting for me to get annoyed so I will agree to his terms just to get out of there. It's a sleazy practice and to those who are unfamiliar with buying cars it may cost them a lot more then it needed to. My advice to people is give them your price, do NOT negotiate, and bring some headphones with you. Have them meet your price, if they really want to sell the car they'll give you your price. You will be there all day but you will get your price. Do not let the dealer talk you into buying anything except for the car itself. Thinking about it makes my blood boil.
A car salesman told me, “a hybrid can go forever with no gas because the wheels charge the battery and the battery turns the wheels” and he was dead serious too - a perpetual motion machine. This experience was in Elizabeth City, NC in 2006.
I was buying a car and agreed to the deal. Then when they were delivering the car they said the only one they were able to get had an option I hadnt picked or paid for. I would have to pay $400 extra. I said you'll just have to eat that cost or the deal was off. I got the car and they ate the loss. Yum.....I hate new car sales.
Well keeping it 100, they already had margin where they ripped you off from somewhere else - at least as compared to what someone else was able to talk them down on. With that margin, they accepted the $400 cut here.
Not the sales guys, but the manager who push the extra stuff. Then the finance guys who spin the finance stuff to someone who would just say, yea what the month payment and where do i sign so i can leave.
VW has the weirdest way to get a warranty I said forget it. They wanted me to pay $1,100 up front for a basic warranty and pay that much each year when I approached the dealership about it a couple years ago. What a joke. Yet new cars today come with longer warranties.
In my opinion, cars should be sold by the factory directly. There should be no dealers, only delivery drivers. The delivery driver should be the only hand you shake in the transaction. That would make cars a lot cheaper.
There are a lot of things like that where if they simplified processes, things would be cheaper. To them they probably don't wanna do that because it would eliminate jobs and a lot of money on the line for them.
I loved it the last time when we bought my wifes Rav4. I went at the end of the month when they were scrambling to meet quotas, talked them down from $32k to 28k. Then got them to agree to price match Carvana which was $24k for the exact same make, model, color and gadgets. Then, after some back and forth, got them to give us $8k for her old Civic that KBB valued at $6500. They hesitated at the end so I got up, told them I'd take my money elsewhere and that not only do they have to compete with other dealers for my money, they now have to compete with companies like Carvana. The seller got up to go talk to his manager and I stopped him and said, "I'm walking out that door and you have 15 minutes to call me. If I don't hear from you, I'm assuming you don't want my business." They called 5 minutes later abd agreed. I told my wife, "The key to any negotiation is you have to be willing to walk out at any time. The second you are unwilling to do that, the other party has control of the negotiation and terms."
LMFAO YOU GOT RIPPED OFF IM SURE TELL ME HOW MUCH AT THE END WHEN YOU MAKE THAT PAYMENT YOU WILL BE PAYING TELL ME WHAT YEAR MODEL MILEAGE OFF THE RAV4? CARVANA IS AN OVERPRICED BS DEALER LIKE EVERY OTHER ONE OUT THERE !SO ILL WAIT FOR YOU TO TELL ME?
Why Americans buy from dealership ? simple, they are forced to do so. There is no other ways and it is the stupid law that forces manufactures to sell through dealerships. And it is the lack of laws around how dealership operates such as false and misleading advertising. Protect consumers and regulate dealership like retail banks. I am buying a Tesla not cause i like EV or how good they say they are, but only because I don't have to deal with dealership mobs. I get transparent pricing and I pay the same as every buyer does. I don't understand in 2020 why people still pay different prices for the same car? like wtf ? lol. I hope Tesla will lead a movement to get rid of the dealership mobs for all Americans.
Unfortunately dealers have some of the strongest lobbying groups on the state level. They buy off the politicians to make sure the automakers stay bound to them forever.
Only today I found out American car dealers aren’t owned by the brand. I recently bought a luxury car in India and when we told them our budget, not once did they ask us to go above it. This is in India. You can even ask them to drive the cars you’re interested to your home. And once you book it, you get a new car from the factory
Only six hours? That’s a piece of cake. I actually try to make an entire day out of it. I made a sport out of it by saying,, “I’ll think about it”, “I respectfully disagree,” “I don’t understand these fees.”
Funny how life is. When I was living paycheck to paycheck I dreamt of going to a dealership and getting a brand new car, now that I have an option to go buy a brand new one in cash I don’t want a new car. My 05 Subaru Impreza does just fine. Well maintained and clean 👍🏽 love not having a car payment, I’ll keep saving those stacks for our home 🙌🏽
I'm happy with my 1998 Lexus GS 400 V8 with 232000 miles. No rust, leaks or rips on the seats and it still ride flawless better than any new car. I take care of the maintenance when needed and it takes care of me.
People don’t care about the salesperson they want the car they have at the end of the day the car sell themselves the salesperson is a unnecessary person in the process
kenneth Delgado they are an annoying part of the process, just give me the keys and let me test drive the car. They always try to sell you on a car like if you aren’t already set on a specific car
Went to Darcas dealership for used Toyota venza, price = 23k Went to dealership auction for used Toyota venza, price = 8k. Plust taxes, regulations, license plates, dealers percentage = 10k.
I work at a dealership as a tech and purchased a car recently. Even though I knew most of the salesman, finance manager, and even used car manager, the process still made me feel anxious and nervous.
Doing research on the Auto Loan and Car Sale research in the USA is it a legal requirement that you have to provide multiple references. Can only get a loan through the dealership bank and have to provide your living situation(i.e. own, or rent a home)?
I paid cash for my last car, at a dealership with a (theoretical) "no price negotiation" policy, and I walked in knowing exactly which car I was buying, having selected from their online inventory. It STILL took me 2 hours to finalize the purchase. They just can't resist trying to sell you X, Y, & Z extra things. They even still made me fill out some financing paperwork. And they can get away with pretty much anything because your alternative options are so limited. I'd definitely rather go to a dentist.
@@hackman669 It's not even because of the internet. It's more like they have showrooms that have models on display, but then you order specifically what you want. There's nothing you can buy and drive the same day--and so there's not huge lots full of parked cars 90% of people don't even want to begin with.
Dealerships are the middle man. Cut off the middle man and bring down the price of your product. Customer service/support/assistance can be done by the motor company itself.
That depends on which make. Automakers such as Ford and GM are heavily in debt, they might not have the capital to overhaul the entire dealership landscape. You also need to know Dealership rarely makes money off selling a New Car, they tend to lose money on it, but make up for selling Extended Warranty, Customer Package, and Loans. If you simply learn to walk in and say you want the car only and nothing else, with a Good Credit Score, you won't get rip off. Everyone likes to use Tesla as a prime example of direct sale, but do some research first, Tesla doesn't see that many cars, and their Service Center don't require as many employees as Brands with 4000 dealerships across the US. And then there is the whole Used Car and Trade in complication, go look for a video of how Tesla deals with their Used cars, it is a disaster. My point is, Automakers might not want a Direct Sales model, because it adds much more complication to their business.
@Abhijeet Kundu if Automaker wants to sell cars directly, then they will have to waive the franchise fee dealership pays every year. For example, Apple sells directly to their customers, but Walmart also carries their products, but does walmart have to pay Apple a fee to simply carry their product? If you run a company on a franchise model, you will be subjected to a different set of rules.
That's a private selling price....dealerships aren't private parties. They always sell it it to you for way less than private party because they then have to resell it to somebody else. They need to make profit.
Getting financing outside of the dealer is 100% the way to go. Their whole model is to slip as much bs charges into the financing and only talk about monthly payments. This is how they all operate.
@@xiaoka I did financing for a year not because I needed it but because I wanted to get more credit history. That is the other bad thing here, you need to take financing out to get credit history. I paid it off in cash after the 12. payment reported.
@@PascalGienger yeah I got a car loan for a car I had cash in hand for for this specific reason. moved to the US 10 years ago, and when you do that you have zero credit regardless what you had in your last country. I moved from the UK where I had an 800+ credit rating from Experian, but they didn't care about that in the US. so car loan and 3 deposit backed credit cards it was...
@@PrinceofEnemies-ow2zm True, And it was also very annoying, always ask for an allowance letter from the bank just to visit Canada. All the time. Back in Europe I could ta kea financed car to all EU countries for a trip plus Switzerland and Norway...
Ha! If you have a good trade in make them overvalue it and save on the tax difference 😁👍 The only reason to buy from a dealership... they want your clunker for the Used car department!
@@draneym2003 Their small business inflate prices of goods that most Americans need to commute. Buy direct from manufacturers and cut out the middle man.
I hate going to the dealer. Feel like sharks swimming around at the dealer trying to take a bite of my wallets. Feel like I gets scam everytime I bought a car from dealer. And the process take forever.
I have been bicycle commuting for over 20years; car-free for over 10years now. I estimate I save approximately $10K/year (give or take a couple K). My savings reflects this.
I agree. I’m so fed up with it my plan is to either buy a new car at MSRP or buy private party cash. The used cars are always such a rip off. They offend have damage that was very poorly repaired that you don’t notice right away until the pain fades a bit. Private party cars usual are more obvious on repairs needed and a discount negotiated as a result.
Troy J I used to be like you, but I toasted my knees. I miss the independence and the daily challenge. Now I drive a Prius to try and keep the air clean as possible for you all. Cheers!
Dealerships make it really easy to buy a car you can't afford (anything you have to finance) and roll in debt from the last automotive bad financial decision (negative equity). If people had to figure out how to jump through the financial hoops themselves they might realize how bad of a decision they're making. Instead the dealership does everything and enables their bad financial behaviour.
Case in-point is the necessity of 'gap insurance'. The car loses so much value just driving it off the lot that there is a 'gap' between the actual value the insurance would pay if it were 'totaled' and what you still owe the bank. If you brought in a trade or made a down payment that is greater than the first-year depreciation, you usually don't need it. But you have people who want the car at whatever financial doom they may get themselves into (been there, done that), people who need gap insurance and don't get it, and people who get it and don't need it. The dealer isn't going to educate you fully on these things. They have an interest in getting their cut of the financing, or a commission in their paycheck, or many other ways the dealerships/dealers/factories/banks trade money behind the scenes as sales incentives. If it costs you more money but you still sign the paperwork, they're happy. Their job is to get you right to the edge where you will pay and drive away vs walk away and go elsewhere. After you drive off the lot, they don't care. They got paid. Any 'customer care' shenanigans are simply to convince you to either refer a friend or buy another car there if you decide to buy again.
Once upon a time, you could buy a Model-T in any color, so long as it was black. Point is, humans, especially buying a vehicle, are emotional, not logical.
As someone who used to work in sales (not car sales), it was once explained to me by a supervisor that, and I quote, "they're adults, so if they can't responsibility manage their money, they deserve to lose it". Didn't say a word to him the rest of the day and never went back to that job. 5yrs later, that place isn't there anymore
I worked as a car sales person from 1999-2020 and I can tell you it’s a very oppressing environment . I still have nightmares about working at a dealership . I would rather pick up dog poop or sweep the streets then go back. I can’t even drive by a dealership without getting a sick feeling in my stomach , that’s how bad those places were in my life.
Car dealerships are for the rich people. Everybody else is better off just buying per-owned cars from a private seller. They need cash now, You want a car now, Simple as that.
@@acommentator69 troll, if we didn't have to pay commission and all the unnecessary fees that come with a dealership, the sticker price would be ridiculously lower. Besides, I suspect there would be a huge incentive for automakers here as well.
I'll take a day of stress if it saves me $2000 lol. Just gotta refactor your mental state. They want to see you a car more than you want to buy a car, really the buyer has them by the balls. Nitpick em' for a couple hours, pretend you don't like the car and you're probably gonna get at least $1k off their sticker price
Car dealerships are on the way out. Any service that routinely makes things harder, and more importantly, emotionally distressing, for the customer will die. Car dealerships had leverage because they had a monopoly on information and test drives. That is no longer the case. All that will remain of the dealerships, is the service center.
Wrong. Until laws are changed you can only buy new cars from franchise dealers. Tesla does offer dealership models and sells direct. The big 3 is not designed to sell directly to public. Big corporate controls the industry. Autonation is the largest. Tons of jobs would be lost if this is reverse but it will never happen due the money in this system. Mfg,dealership, banks all make money on every purchase regardless if you pay cash or financing. Look up Gulf States Toyota..fees for shipping creates billions in profits
Wrong. Dealership are expanding as well as independent shops. The only competition is in pre own cars but dealerships also invest in preowned centers to maintain a steady supply of inventory. Carvana is owned by guy that owned multiple dealerships Its not new business model just perception
I hope you're right, but the laws protecting dealerships would need to change in order for them to go away. Tesla is helping to force the issue, but until the other large auto manufacturers start pressuring states to allow them to sell direct to consumer in order to compete, nothing will fundamentally change.
You can also rent a car from someone that owns it for an affordable price through an app called Turo. Turo is like Air BnB for cars. It isn't available in NY or California, so you'd have to travel out of state if you live there, but I just did it with a Tesla model 3. I rented the car from a man in New Jersey cuz I live in New York and I took it home and drove it all week. It cost like $120 a day after tax and Turo finders fees and the milage limit was really high so I didn't go over. It was so easy and the vehicle owner showed me how to use all the features. I really want a model 3 now and when I have to buy a new car I will definately rent the make and model of the car on Turo and drive for a week before I buy it. Probably buy second hand from a civilian or lease.
Pastor Emmell's Bible Messages I bought a Tesla with only texting the guy to get the paper work and keys, a fixed same price for everyone, no sleazy salesman to work with not to mention the safest car to drive
Honesty, i think the Carvana model should be the only way to buy cars today. Dealers are scam artist in disguise i bought several from them and even when i know all tricks and tell them they still play the stupid game what can you afford a month for x amount more you can get total care worry free package warranty blah blah. I would buy cash but than they will not cut you a deal. Now i buy from Carvana its the new cut the cord (cable) for cars. Once everyone realizes this dealers will have to adopt my guess next 10 years online car buying will take over.
...exactly, I honestly don’t know why these sales people still act like silly buggers....especially most folks out there can do extensive research before showing up in the dealership(s).
My only problem with Carvana is you have no clue how the car will drive, if theres any problems with it. Ive seen some car listings on there where they take a picture of the dash, theres a check engine light on there.
Carvana is a horrible business model for consumers , if u do your research and take your time to look for the right deal buying a car from the dealer is still far more affordable as you have room to negotiate as dealers at least let you negotiate whereas caravanas mark ups on cars are pretty outrageous. You're literally paying extra for convenience
It could probably work for a new car, but for a used car I wouldn't buy it with personally looking at it and driving it Even for a new car, most of the times you need to personally compare similar cars across different makes.
I learned 3 important things over the years of buying vehicles: 1 - I dont need to buy , but you need to sell 2 - I can choose anywhere I want to buy. 3- I never buy new. I'm never taking the 25% depression hit that a new buyer does. That not smart money business I dont let any dealership hold me hostage over anything!
I started working at a dealership almost 2 months ago and it's only a matter of time for me to leave as soon as I find another job. I can't afford to be unemployed and I don't like the way some managers work as far as trying to convince people that having monthly payments for 5, sometime 7 or more yrs is ok especially when these cars lose value So Quickly! I don't see how the finance managers are ok doing what they do either getting people to sign agreements with these Outrages interest rates! My advice: Have cash in hand or a 0% financing loan from your bank before walking into a dealership and Do Your Research!
I wholeheartedly agree with this video. Last week I purchased my second vehicle on Carvana and was blown away by the ease and speed by which the deal was completed. There was no hidden fees, no haggling, and they took care of every detail. Will 100% recommend to anyone buying a car.
Carvana always have their cars on markup. You think you're getting a good deal because of the no haggle, but you aren't. Just buy from private sellers. They need cash, you need a car. Done.
Hmoob_Mikah Carvana puts a lot of money in recondition their vehicles to top condition after they buy them. You also get warranty, financing, delivery and other perks like the no haggling. That’s worth it to most people especially during a pandemic where you supposed to keep your distance from people. You pay for convenience. Just the way it goes. Private sellers you got to be carful with just like like you should with any car you buy. Just know a good mechanic that can look the vehicle over before you commit.
@@Alister22ful And you think private sellers always take care of their cars properly? It's just luck unless you know what you're looking at. I'm not arguing for one way or another, I'm saying there is no absolute answer
When my daughter bought her 1st car, a Hybrid Prius, in Sacramento, she was at the dealership at 9am and didn't get out of there till past midnight. She said it was a game of who could wear each other down. Her next purchase she says will be a Tesla if only to avoid another horrowing dealership experience.
That’s why they’re called stealerships. Oh, and I will never buy another Toyota. Last year, they donated thousands to insurrection approving republicans. Phooey on them.
The Sales agents are actually okay its the Finance Managers / Agent that makes the experience really bad. Pressuring customers and upselling items the customer doesnt need.
Good luck when you get broomed by service because you were too negligent and cheap to protect yourself. You’re the customer that goes back to finance in 5 years begging to buy a warranty because service just cleaned you out of $4,000 for a $50 part replacement. 😅
I have been bicycle commuting for over 20years; car-free for over 10years now. I estimate I save approximately $10K/year (give or take a couple K). My savings reflects this.
The same situation in Canada. Despite knowing exactly which car I came to buy and paying in cash, I was still held hostage for 3 hours, trying to sell me something I had no intention of buying. When they failed, they openly expressed contempt and displeasure towards me. I hope that someday it will be possible to buy any new car with just a few clicks online and receive the keys by mail.
If that's the only alternative, then we need a third option as the delays for service many Tesla owners experience wouldn't be acceptable to me. I love electric cars, but I'd get one at a dealership so that I have local service and support on a quick timeframe. The dealership experience sucks, but waiting for service sucks even harder IMO.
Brian The Explorer any idiot with a phone can look up the average msrp of any item don’t have to go to a dealership and be ripped off plus you can always call before going
@@augustuslunasol10thapostle Not really. It's far more complicated to dispose of / recycle if/when they're totaled. The same way "energy efficient" light bulbs are more difficult to dispose of. In the end, when we're all wiped out by the machines people lavish praise on for making their lives better and the earth is human free, the use of these electric kiddie cars won't have made a bit of difference.
I recently bought a new car. I live in the UK. I got to choose the colour, trim, and any extras. I was then told I’d have to wait 5 months… in the end there happened to be a car matching the spec save for the extras which we added at the time of delivery and it took 2 weeks. As a thank you the dealer gave me a full tank. And after someone keyed it within a week of me getting it they were so helpful in getting it repaired for me. They guided me through the whole thing with the body shop and reapplied the glaze for free
Last time I bought a car I went in with my loan from caoital one. Told the sales person I wasnt buying any extras but I did let her go trough the process of offering the the extras at least once. I was in and out in maybe 2 hours. If you go in with your own loan you have all the power to walk away whenever you want.
You stayed too long.. I bought my car and only went to drive it off the lot, took 15 mins.. I do not go to car dealerships, not even for a free oil change. They are one big scam operation.
@Esteban Camacho I like your style. I also got pre-approved and had two salespeople waste my time. Not much of my time, though. And the salesperson at the third dealer was great. She kept it simple and honest and so did I. She actually transferred my new car out of the first dealer because stock was so limited!
Consider yourself lucky. Most dealerships will spend hours trying to talk customers out of using their own financing. Some even hike up the price if you finance elsewhere.
I got a great rate from my credit union about 5 years ago for 2.9%. Dealer found out that I had a 820 FICA score then called somebody and got me a 2.7% rate. They wanted to only match my deal but insisted they beat it.
When buying a new or used vehicle remember one thing, you start the conversation and keep control of it. You tell the salesman what you want and are willing to pay. When you keep control of the conversation that really screws up what the salesperson has been taught. If you do it right it works big time in your favor.
It’s too bad ….. and sad that people are loosing the skill of how to negotiate a deal. I have never or could ever buy a car at asking price! What are they going to do when they purchase property or a house?
In 2018, we went to the dealership to get a new car for my wife. Their financing guy came at us with a very high interest rate for the time. So I told them "never mind about the financing, we'll be paying cash." The guy responded back with "why would you want to do that?" and I said "because these interest rates are absurd." He *immediately* responded back with "well great news! I was actually able to find a lower rate for you guys" and dropped the interest rate by 2%! He didn't even bother pretending by walking to the back. He already had the 2nd offer printed and ready in case we would fight back. So many people don't know to negotiate or that they even can. It's predatory and disgusting.
@islandhopper100 depends on each person's finances, but when you can get a 1.99% interest rate on a car loan, just about any investment/savings account will outperform that and I would actually rather not pay cash in that situation
@islandhopper100 I agree that what you are saying would be wise for the vast majority of people reading this, but given that you know nothing about my personal finances, this is an odd blanket statement to advise to a complete stranger :) P.S.: In your scenario, with today's interest rates, I would absolutely take a loan for 1.99% and park it in a 5% CD for the duration of that loan if a bank let me do that legally. That would be incredible. Zero risk and free money (assuming plenty of reserves for those worst-case scenarios you listed). Sign me up!
I love going to car dealerships. There is something about being cramped up on those small tables in the showroom waiting an hour an a half for the sales guy to go up to the desk and “negotiate” on your behalf.
I have been bicycle commuting for over 20years; car-free for over 10years now. I estimate I save approximately $10K/year (give or take a couple K). My savings reflects this.
@@mackenziegray2090 , I have heard that concern from people I work with (in different jobs) for years. That said, I live in one of the best cities for it. *Minneapolis is Redfin's most bikeable city in U.S. for 2020* www.kare11.com/article/news/health/minneapolis-2019-redfin-most-bikeable-city-in-us/89-7baac702-af99-405a-b1f4-ad12431220df
I'm not a fan of car salesmen but I have benefited from learning how to haggle from my father and his mother. Nan always ran a table at the market in London, just like her mother. I would help her run her table as a kid and was given some leeway selling stuff. Mostly, I get frustrated with car dealerships as a woman. Instead of talking to me about the actual engine and gas mileage etc..., they want to tell me how many baby car seats it can fit and up-sell me to an SUV. I don't want or need a minivan or an SUV or a pick-up truck. I don't care about their entertainment system. I understand the initial mistake but when I've made it clear, that isn't the stuff I want to talk about, I really wish they would change gears and stop insisting on telling me what I want. I get the sense I disappointment dealerships.
Me too..my is 2008...my pregnant wife and I have to go back 7 times to finally resolve the problem..we finally got the right car that the salesperson had made a big mistake...Awful!!!dealership...
Oh the irony. Just last month I bought the car I had leased for 3 years prior and went in for 3 year financing but they kept pushing me to buy the 'Premium package' that came with a lot of 'warranties' like a replacement keyfob every year, roadside assistance and extended manufactures warranty on parts and labor. They wanted me to finance the car for 5 years and the end result would have been paying them an extra $8k over the extra two years. They kept pestering me about 'Do you not see value in this package' I merely shrugged while in my head I was thinking. "Hell no I don't see how spending $8k extra is going to save me over the next 5 years, I didn't even drive 11k miles in the 3 years I had it even before Covid-19. I changed the oil with my dad, I replaced the battery on the keyfobs every 2 years just so I have piece of mind with the damn things. Ultimately I did buy the economy package which is just the 5 year extended warranty on the parts and labor, and I kept the payments to 3 years and $8k less than what they wanted. Bottom line, keep saying no and while they'll try to talk you into things you don't need, all they have to do is shift numbers around in their system so they can make their books look good. I did warn the first guy I went to school for Accounting and Finance and he knew better than to try to upsell me, but those guys in the finance department... nope. Those 3 finance guys turned a 15 minute stop to buy my lease into a 2 hour torture fest that will result in a poor review once I finalize the loan from my bank with a reduced interest rate than what the dealership got me. Oh, which reminds me, they kept trying to say the amount of interest I'd be paying would be less if I went with the 5 year premium package, never mind the amount I was spending over 2 extra years.
I spent 10 hours over two days in a Kia dealership. They tried to get me to pay $425 over 72 months for a $10,000 car. When I went back with financing from my bank, they sold me the car, but it turned out they had lied to me about it being certified pre-owned, so I didn't have the warranty (which was the reason I bought a Kia in the first place). Kia corporate didn't give a hoot. When I tried to rectify the situation, the dealership no longer existed. It was still there, and all the employees were the same, but they were operating under a different name. I still have the car, and I love it, but I will never buy a Kia again.
@islandhopper100 I don't think you read my comment properly. I said that was what they offered me, not that I accepted it. If you had continued reading the very next sentence you would have seen that I ended up getting financing from my bank.
@islandhopper100 You really ought to actually read my original comment before you try to sound smart lol. Can you show me where I said that I took out a 6 year loan?
People: Millenials aren't doing this thing, I wonder why? Millennials: It's cuz we're all in debt, we don't make enough money and everything is too expensive People: Hmmm, I guess we'll never know
Baby Boomers - well you're making 4x the income we did when we started out, your first house is way nicer, your car is way nicer, you don't repair your clothes when they are worn, and you like to eat out more than once a month. So yeah - you are poorer than we were in 1960?! And hey, women are no longer paid 2/3rds of the male wage for the same job, and you don't live under the threat of imminent nuclear war, or being drafted for Asian wars. So, life was better back then?!
@@miken4591 yea there's no way you can say it's 100% easier now than back then. I couldn't dream of owning a home with a 2-car garage + yard when I was in my 20's. Apartment living with roommates is the new norm for young professionals with highly skilled degrees. All generations have their struggles and overall the newer generations have it better, but to say baby boomers would thrive and be young home owners near a big city with a nice job in the current landscape is extremely short-sighted. You don't know the meaning of the term rat race until you've been to multiple all-day interviews and still not getting the job.
@@NewWaveSports229 - baby-boomers suffered from the 1970s inflation and then suffered to get rid of it. We also suffered to transform society so all lot of the 1950/60 embedded racism and sexism was reduced. Read up about the 1960s cultural revolution and black rights movements. Sure a lot of baby-boomers became old and complacent, but the changed were profound. Not that much corruption, given the depths of the 1950s military-industrial complex.
@@christophernorfleet2005 Try to drive a Tesla across country and you'll see why the internal combustion engine isn't going anywhere. Not for quite awhile anyway. I see a Tesla car as a cool secondary yuppie car to drive to work or to the store. Not for an average person that loves to drive on a dime.
@@douglasthompson9070, the range on a Tesla is over 300 miles. If there were as many EV areas as gas stations there wouldn't be a need for gas powered autos. You best believe oil companies fight hard against EV's. Never mind the companies that make traditional auto parts.
@@cjgt77 Charging stations isn't the problem. It's the time it takes to charge. I can fill up my gas tank within 5 minutes. It takes hours to recharge a Tesla. GM and all the others would love to make them if they were as useful and as cheap as the combustion. And don't throw in dumb conspiracies from the oil industry. The hybrid is the only useful one for multiple applications but it's more expensive to make. Perhaps one day the technology will make it cheaper and as versatile but not even Elon as figured it out....yet. I hope he does...but there is no game changer right now.
@@douglasthompson9070, those aren't dumb conspiracy theories about the oil companies www.google.com/amp/s/www.politico.com/amp/story/2019/09/16/oil-industry-electric-car-1729429 You really think they're just all good and they can't do anything consider greedy and they haven't done s**i to hurt anybody? GTFO! That's the one thing I can't stand; is when common sense is being treated as conspiracy theories and conspiracy theories, like a nationwide effort to have Trump to lose the election by Democrats, is somehow considered rational. Don't give me that b******* about conspiracy theories. Don't be that f****ing naive. Anyway, you can't get energy from a parking space like you can with an EV. You have to go out of your way to get gas if our infrastructure was set up correctly I can get energy while I'm parked. Imagine being able to power up your car while you're at a restaurant or at work without having to go out of your way to get gas. Most people don't drive 300 mikes on a whim everyday. We're driving literally on 100-year-old technology, thinking that is the only thing we can do, out of all the innovation that's happened already. That's the biggest bull crap I've ever f****ing heard.
There are many problems with shopping at a dealership. First off, if I'm shopping for a camera, I go to a camera store and I can look at a variety of offering from different manufacturers. Can't really do that with cars. Sure there may be a Toyota dealer across the street from the Honda dealer, both owned by the same guy, but side by side comparisons of cars is very difficult. Secondly, car salesmen are idiots. When I was about thirty, my girlfriend was looking for a new car. She had a short list of cars that she wanted to look at so we headed out. One salesman flatly refused to show her the car that she was interested in. She was looking for a sport coupe and he kept babbling about a family sedan. Good bye. At another dealer no one would say a word to us until we were leaving. The salesmen were all yukking it up right by the door but ignored us until we were almost back to my car. Bear in mind that we didn't look like bums. I was a well dressed professional driving a shiny BMW and my girl friend was similarly well dressed and well groomed. The next dealership, the salesman said that he was "too busy" to go for a test drive even though there were no other customers. He expected her to buy without driving. Then they try to sell you tons of crap that you don't need like "paint sealant" and leather protector. Not a fun experience.
Your message exudes snobbery. Car salesman are good psychologist. They see a white couple, middle aged, he drives "shiny" BMW, a car is actually for her. She's got a laundry list of what she wants and don't you dare give your opinion. Yeah bro, you are nobodies favorite customer. I'm sure same happens to you when you walk into the electronics store because people can tell you are a d-bag from far away.
OMG I completely feel you on the second point. I went to go look for a new car with my gf (she was looking for a higher trim civic, maybe even a type r) and the salesman became soooo snobby and condescending with her and flat out refused to show her the sport trim civics (which btw, are only a trim level above the base and are not fast in any way) because it was "too sporty" for her. He also laughed at her when we were looking at the type r (again, not the fastest car). It's just ridiculous to me that this guy is prioritizing gatekeeping one of the most popular commuter cars in America. Thanks to his attitude, we were able to finalize our purchase of a new model 3. So I thank him for his help in making our decision.
It is safer than buying private as a major dealer will not hide problems with any car. I usually bargain with them as I know they will offer very little anyway on a trade but these days they are less flexible as they are discounting in advance. I have had offers of 35,000 on old 911's and sold them myself for 54,000.
It is fine to buy from them as long as you do your homework, know your absolute deal, and are willing to leave at any point in the process. It is NOT a place for the naïve or the beginner.
also every dealerships: I cant do it for that price, but let me talk to my manager (for the 10th time). Calls you at the end of the month "Hey great news we can sell you the car for xxxxxx" but they could of done that 2 weeks ago when you visited This comes with the "super clear coat" for $499 and we cant remove that, it comes with the car so your gonna have to pay it.
And they never actually 'talk to the manager'. It's a ploy. Often they just leave and gaze out of the window for ten minutes, letting you think he's haggling on your behalf.
@@adamc.7795 yea it's always been like that for me. I only go to dealership for minor maintenance and everytime I go they think they're talking to a dumb housewife and try to scare me into unnecessary purchases and repairs. That's their bread and butter.
The dealerships can only steal from you if you sign on the line though... Take this simple story to prove my point. Your in a town and at the local tavern all the people say that there is a gang of thieves in a particular house in that town, but oddly enough, they will only steal from you if you walk into that house, and then agree to the theft by signing on a written contract... Is that stealing?
I liked the home delivery model in Japan. The 3-5 week wait for car delivery was worth it for the options I could select and the knowledge that it was built just for me and not already thrashed around in dozens of test drives.
@@gumerzambrano yeah I am in the Colorado/Canyon forum and people have ordered since last Nov, production started Jan 24, and most have still not even heard back when they should expect their truck delivered. So yeah 5 weeks from order to delivery of a personally specced new vehicle delivered to your house, yeah thats great by todays standards.
@@lordofthefries4140 supply chain problems reducing materials, reducing product output? Less products means less supply and more demand, which means above MSRP?
@@RossMalagarie There's many factors. Material supply is still tight. Stall in labor negotiations, launching a new product means more products on a limited production line, prioritization of fleet customers, and even weather can all have an impact on when your car is completed.
After experiencing the Tesla non-dealership sales experience, you'll never want to deal with traditional dealerships again. I actually had to go to a Honda dealership once, and it was like walking into a time machine and going back 20 years.
Went to a dealer once for a car that was advertised for $22,000 but they told me that it was out of stock. The car kept being advertised for the same price daily in the newspapers for the same price. I asked my friend to call the dealer and inquire about the car and the salesman said over the phone they had the car available. We drove to the dealership and alas the car was out of stock. In most businesses, the price of a product advertised remains true. Not for car dealers, they lie, cheat, deceive...so yeah, I have a very low opinion of them.🙄
Belmont79 yes, at least in Washington state, that is illegal. A few years ago, my wife wanted a Jetta (as a 2nd car to drive in bad weather instead of her BMW). So we were only looking at that zero option low price leader thst they were advertising. We refused to get up sold, and they finally relented and sold us the zero option car they were advertising (they definitely put up a fight).
I bought a Tesla with only interacting with a human once, bought everything online and paid for it online, only had to Text a guy to give me the keys and paper work This is why I love Tesla
That's for most 99% of the time. Call me wired but I actually chose one dealership over another to purchase my first motorcycle 🏍 all because how a salesmen not pushing and knew how to show great customer service😃
I've had my share of bad dealership experiences. I purchased my current vehicle at Mullinax Ford near Orlando and it was wonderful. The price they advertise is what you pay. My salesman Aramis had the paperwork ready when I walked in. I was in and out in 30-45 minutes. They even paid for my Uber to get there!
Car salespeople seem to think that you WILL buy from that particular dealership that very day! Customers are not allowed to shop around, look elsewhere, go home and think about it, etc. Can you imagine if Apple stores put the same amount of pressure on their walk in customers?
I know. I have bought three cars in my life and I have spent literally the entire day each time just sitting while the salesperson goes behind the desk to "talk to his manager." When he's really just in the back playing with his phone waiting for me to get annoyed so I will agree to his terms just to get out of there. It's a sleazy practice and to those who are unfamiliar with buying cars it may cost them a lot more then it needed to. My advice is to give them your price, do NOT negotiate, bring some headphones with you and be prepared to walk.
There are sales-training videos on here about how to handle customer objections such as 'I need time to think about it.' 'OK. That's fair. How long do you need? Two days enough? I'll call you on Thursday. What exactly is that you need to think about? Is it the price? Let's take another look.. Gab Gab Gab Gab Gab'
@@jasonmartinez9051 They know that statistically applying extra pressure results in more sales than a person leaving and usually not coming back, even if that pressure causes lost customers.
As a salesman myself The only advice I can give you Is come prepared. Ask for OTD and calculate the payment based on the % you qualify for or bring your own financing. Good luck 🙏
@@dandywankers im not an old man. Im a young 24 year old woman. My car is paid for 🤷🏽♀️🤷🏽♀️🤷🏽♀️🤷🏽♀️ i don't go into debt for stupid vehicles. Look into the FIRE movement (financial independence Retire early)
Cool. Then when your car has a major malfunction 12 months into ownership and the repair is going to cost thousands, don’t bring it back and blame the dealership 🤷🏻♂️cars are literally made to break. Which is why we offer products to protect the consumer
We all need to quit going to dealerships. They have the blueprint to make the car buying experience easier, faster, and cheaper. Don't help them and let them fail in 10 - 20 yrs or less.
I lived in Germany for 4 years. When I first got there, visited a BMW dealership to buy a car. Picked the car, signed paperwork....then the salesperson said.....ok......the car should be here in 3 months. Lol I was like....but it's right there behind you. He said....no....that's a showroom car....yours will be built and delivered. Had to rent a Smart Car for 3 months Lol
It's how every car dealer operates through Europe. Much more efficient way. Less unwanted stock. You could buy showroom models after 6 months with a discount. It has been used for the test drives though.
@@martinreinders6870 I learned the hard way...haha. I moved to Germany from the USA, where I had gone through the car buying process like 6 times. It was just out of mind when I was planning my move. Preoccupied with where to live, kid's schools, new job, etc...
Bought a Tesla and couldn’t be happier. Bought it online after a test drive and they delivered it to my house. They also picked up my trade in from my house. Great experience and great car. After 80k miles the only maintenance has been tires.
There’s a Tesla showroom in my local mall that operates similarly to the ones in Japan. I was intrigued when I went to the Nissan showroom in Ginza because of how they both operated.
I'm 44 and live in CA. Only financed one vehicle through a bank to dealer...back in like 1997. All my vehicles I owne(d) are from a private seller. Some if the best financial choices I ever made. Just study up on the vehicle, pros vs cons vs $$$.
After such an unpleasant dealership experience I turned the tables. My next truck purchase I phoned 3 dealerships, told them what I.wanted and, let them come back to me. Once they responded I just played one against the other until my calculator showed me the number I was happy with. I’ve done the same for tractors etc. It’s a far more comfortable experience I find.
Other than hidden fees, the thing I hate the most about sale people: when I have to teach them about the cars they are selling. I once had a guy say the car had a V4 engine. It took everything I had to calmly let him know that V4s barely exist and certainly weren’t available at that dealership.
4 cars in the last decade. Never stepped foot on a dealer lot prior to agreeing upon a price, and with two of them, I never even stepped foot in the same state at the dealership.
You can order it online through the dealership. Probably the best way to do it. You talk to the sales person online if you need anymore details but only reason to go in is to sign.
Both my dad and my grandfather always said the enjoyed the haggling at the dealer. Haggling over both the price of the vehicle and the worth of their trade-in. They considered it a battle of wits.
Haha. I helped a friend buy a car, and that was fun. The Finance Guy was exactly as you say, a battle of wits. He pushed so hard that I twisted his words to mean we couldn't afford the car. I stood up and told him that I was off to apologize to the sales manager for wasting his time. Finance Guy changed immediately once he realized that we wouldn't argue, we'd walk. It was great fun with a friend, but too much when I went shopping myself.
Financing is where they make most of their money. When they get offers from banks on your behalf they get offers such as, we'll finance for 5%, but you can try to wiggle 7% from the buyer. If they get you to agree to the 7% they get to keep all the money from the extra 2%. This is why if you start to walk away because the monthly fee just isn't working out, they'll go back and magically find they can now offer you 5.5%. You will ALWAYS lose if you let the dealership handle the financing. If you do walk in with pre-financing they will try to convince you that they can get you a lower payment. In reality, that is probably true but their lower payment may cost you thousands over the lifetime of the loan because they'll get you a loan takes 7 years to pay off vs maybe the 5 years you walked in with. The dealership will always try to get you to focus on the monthly payment and not the total cost of the loan. Most people are easy prey to this tactic. Now, in the defense of the dealerships, they are a business and thus they are there to make money. Prices on cars are so competitive that they just can't stay in business solely on the profits from the car itself. Upselling on services and things you don't need and financing are a neccisity for them. Without most people falling for these, you wouldn't be able to go to any dealerships because they would go out of business. And finally, the sad thing is the financing you can get from dealerships often ends up with someone purchasing a car they truly can't afford. This later leads to repossession and these people are the worse victims here.
I used to create huge car ads for a large newspaper. Every week I’d see the same cards listed over and over but at different prices every week. They move the money around in so many different ways it can make your head spin.
I bought a car this June and helped a friend to buy a car last December. I got really bad impression on them. You have to travel to many dealers of the same brand to know what the actual price is. At one point a dealer even trys to intimidate me to buy their car. The whole process is like gang dealing in movies. Even I finally get a reasonably low price and a decent car, I hope I will not have to go through the awful buying experience next time.
Today, thanks to the internet, most of the prospective car buyers have more knowledge of the vehicle they're interested in, than the salesperson themselves. Then, there's the service department... Most service advisors are just salespeople who are trying to up-sell repair items. I'm not saying maintenance is unnecessary, but some of these places up-sell additives which the car manufacturer does not even support.
Please have more of this message out to encourage authority to create more law to protect consumers from dealers fraud and deceit, it’s totally a frustrated process of buying car or specially lease from dealer. Thanks for bringing out the issue
The hardest thing for me at a dealership was paying cash. I called the dealer beforehand told them what car I was interested in and have it ready when I get there. I looked at it and decided yes I want it. I was still there all afternoon. Love the idea of buying a car from a place like Carvana. I have bought cars from eBay before and they had all the paperwork ready when I got there so that made it a pretty fast transaction.
I feel scammed as soon as I walk in
Bought my first car back in 2015. It was a 2012 honda civic lx. Cash price was 12,700$. I financed it and Gave 4k down and somehow the total balanced due was around 20k. So the 12,700$ car ended up costing around 24k. I was 20 yrs old and was too excited to even pay attention to the details and didnt even understand how interest rate worked.
NEVER AGAIN!!!
please buy used and pay cash people!
Dave Ramsey is right about cars.
@@GS.9093_Mart lol rip
@@GS.9093_Mart damn ur interest rate must’ve been 30%
@@GS.9093_Mart live and learn.
@@GS.9093_Mart Damn man....you almost paid the double.....they ripped you hard
Thumbnail: "Why do Americans Hate Car Dealerships"
Title: "Why do Americans Buy Cars From Dealerships"
WTF
Americans need cars because sprawl and lack of political will made public transportation inaccessible outside big cities but people hate the shady practices that dealerships engage in with customers. This was too long and those two titles convey this message a lot better.
@@LouisSubearth Unless you live in NYC or San Francisco and you never need to go anywhere else outside your metro area, then Americans need cars to travel. Cars are absolutely essential when major cities are far apart, as well as in a country the size, geography of the U.S. Beyond situations where certain people stay in a metro area and never go anywhere else, it is untenable to replace vehicles on a grand scale with public transportation. Just look at areas like Dallas or Houston. The metro areas are just too massive for public transportation to completely replace cars. There would have to be an enormous number of hubs in a dizzying web of routes, not to mention the construction costs and the time it would take.
The United States is a large country, but its population density is not like Japan, China, and is much larger than European countries, that are very interconnected with each other with much smaller distances between population centers. For public transportation to replace cars to even make a dent in the number of cars, the U.S. would also need high speed rail. However, this has proven to be impractical and too expensive to implement. Just look at California: They have tried for many many years to implement high speed rail from San Francisco to Los Angeles. It sounds like a great idea on paper, but in reality, it was a disaster. California was awarded $13 BILLION between both federal and state bonds.
However, after discovering how difficult the project was going to be, California tried to reduce the scale of the project, and only have a route that would be half of what the promised, and at the same time, provided later estimates that the project could actually cost as much as $77 BILLION. Because of this major underestimation of construction needs, costs, and time, the federal government had no choice to cancel the remaining $929 million. Keep in mind, that this was a project that was JUST for a route between San Francisco to Los Angeles. Just image the time and costs it would be for public transportation to and from major cities in different states, then try and image what it would take for just ONE route that could go to and from the West Coast and East Coast, and you can clearly see why public transportation is inaccessible outside big cities.
Another major factor to consider is American values. Americans enjoy freedom, which also includes the freedom to hop into a car and drive anywhere you want, when you want, as well as travel to any of the numerous large state and national parks and wilderness areas. In Europe, there are numerous countries, but they are very small and close together. Major cities are also much closer together. All of this makes it much more conducive for public transportation in between major cities, whereas in countries like the U.S., it is completely different.
That's why cnbc is called as schrodinger News channel.
@@__Paul__ to be fair, you can normally travel between all of the european union countries (correct me if Im wrong) without getting stopped at the borders.
@@g_webb21 I wasn't implying that when in a European country that you are stuck. It is just that there are much larger highways, open roads, and much greater distances between major metro hubs in the U.S. than in Europe. Because of this, the U.S. is much more dependent on cars, and always will be. It also greatly enhances the sense of mobility and freedom while on the roads. All of it is also deeply embedded in American culture and values. Whereas, in Europe, you have much smaller, more narrow roads, more confinement of tight spaces, etc., but it also has the advantage of making public transportation options with buses, trains, high-speed rail, etc. much more feasible and practical. As a result, Europeans tend to be more focused on getting from point A to point B, whereas in the U.S., HOW you get from point A to point B is equally important.
When you buy a brand new Volkswagen in Germany, you can go to Wolfsburg (Home of Volkswagen), spend a day or Weekend in Autowelt (Carworld), a kind of Themenpark and also visit the largest car factory in the world.
You can watch your car gets build in front of your eyes and drive it out of the factory. Amazing experience
Which has nothing to do with the dealership network. Because Volkswagen won't sell Joe Shmo a new car directly in Germany, either. Not even at Autostadt (which it is actually called).
Yes but they do also have a dealership that’s only if you ask for that kind of experience but they do also have dealership so stop telling people that you can buy your vehicle directly from factory you still got to place your order through a Volkswagen dealership stupid get the info right
@@hectorcarcamo9681 what about the dealerships that’s are owned by the car company ?
When you buy a Porsche in Zuffenhausen it is basically directly from the car company😅
@@weissachpassion and yes you are right but that’s only in Germany you can order and take delivery from the factory you can also buy a vehicle here in America and ask for European deliver but don’t make it sound like like we r the worst ( sales. People) from this industry
Not all Sales people r the same
@@olfrygt Well yes but actually no. Every individual car brand here has show rooms for their cars and you can custom order...
My first year business prof told us “when you buy a car, the salesperson will ask you about your last car or driving habits. You think they’re being friendly and making conversation, but they’re actually gauging how informed you are so they know how much they can rip you off”
I thought this was common sense
@@luccianoblock5127 common sense is learned
@@approx4ft yea that's about right
Incorrect, we ask you so we can know which inventory to show you that will fit your needs and wants.
Where are y’all buying cars
I walked away when I got to Financing. The Dealer was charging me a "Recondition Fee" of $3,000 that they kept hidden until I went to Financing. I feel like Financing people at the dealer are worse than Sales people. They try to rush me into signing and enticed me by having my car being cleaned and prepared right outside the Financing window, they even moved my kids car seats out of my old car into the new one. They got very upset with me that I wouldn't agree to pay the Recondition Fee. I made them give me my old car back and take my kids car seats out and walked away. My advice, don't be afraid to offend people when it comes to your money.
I have awesome Credit, but I needed a Minivan ASAP. I ended up getting a great deal at another dealer a week later by getting preapproved financing through my bank and only presenting my preapproval after I negotiated the price. I pretty much walked in and out. Finance guy didn't even try to upsell me on anything.
"Don't be afraid to offend people " is a great piece of advice anywhere and anytime.
@@rext8949 unless you are in a fast food drive thru...
Why are they putting old car seats in a new one? Isn't that opposes to having a new one feeling.
@@fatihguner4041 "carseats" is what I call the removal safety seat that small children sit in a vehicle.
What the hell is reconditioned fee?
car dealerships do not sell cars, they sell financing. Dave Ramsey is 100% correct about money and personal finance
A quick way to ruin their sale is to say you are buying the car in cash after you negotiated the price.
@@Rafa-ln9bz I've done this. I love the face they make.
@@Rafa-ln9bz I did this in March. They were so mad. Me: "Well, you didn't ask how I was paying. "
This is the best comment on this video and extremely true. Like many things in the United States the product is just a tool to facilitate a loan.
Yep. I follow Dave Ramsey. He is so right about not ever having a car payment. Take that money that you would pay for a car payment and put it in the bank. In 2-3 years you can buy a really reliable used car with cash and save yourself a lot of money.
I recently went to a car dealership and they cornered me in the corner of a office after I told them I was just looking and they were trying to force me to buy a vehicle way out of my price range. Then when I told them I could not afford it. They were bashing me on how come I didn't make more money. putting me down. This was a Ford dealership
"come on, you can afford that payment if we do this for 96 months!!" --sales manager
I would love to just order the car and have it show up like in Japan. I have bought three cars in my life and I have spent literally the entire day each time just sitting while the salesperson goes behind the desk to "talk to his manager." When he's really just in the back playing with his phone waiting for me to get annoyed so I will agree to his terms just to get out of there. It's a sleazy practice and to those who are unfamiliar with buying cars it may cost them a lot more then it needed to. My advice to people is give them your price, do NOT negotiate, and bring some headphones with you. Have them meet your price, if they really want to sell the car they'll give you your price. You will be there all day but you will get your price. Do not let the dealer talk you into buying anything except for the car itself. Thinking about it makes my blood boil.
The Ford “death wobble” brings a whole new meaning to Found On the Road Dead.
Inazarab You just walk. Go to a competitor. Let them call you.
ya im sure that happened
A car salesman told me, “a hybrid can go forever with no gas because the wheels charge the battery and the battery turns the wheels” and he was dead serious too - a perpetual motion machine. This experience was in Elizabeth City, NC in 2006.
Bruh 🤣 “forever”
I’ll take it! 🤣
I'm sure hybrids rarely need gas if you never drive faster than 30 mph.
@@joemckim1183 all cars need less fuel if they drive less than 30 mph.
😅
I was buying a car and agreed to the deal. Then when they were delivering the car they said the only one they were able to get had an option I hadnt picked or paid for. I would have to pay $400 extra. I said you'll just have to eat that cost or the deal was off. I got the car and they ate the loss. Yum.....I hate new car sales.
Well keeping it 100, they already had margin where they ripped you off from somewhere else - at least as compared to what someone else was able to talk them down on. With that margin, they accepted the $400 cut here.
Shrewd Negotiation skills: 100
You didn't pay it now, but the maintenance on your car could suddenly become more expensive than usual...
Achievement Unlocked.
Worked in car sales. Trust me they wouldn’t sell the car unless they got you lol. Hate to break it to you, if you bought, you never won
Nobody buys a car because of the salesperson, but rather in spite of the sales staff.
💯
Not the sales guys, but the manager who push the extra stuff. Then the finance guys who spin the finance stuff to someone who would just say, yea what the month payment and where do i sign so i can leave.
I avoided dealerships altogether and buy used from private sellers.
You’re so wrong lol you clearly haven’t been on both sides.
VW has the weirdest way to get a warranty I said forget it. They wanted me to pay $1,100 up front for a basic warranty and pay that much each year when I approached the dealership about it a couple years ago. What a joke. Yet new cars today come with longer warranties.
In my opinion, cars should be sold by the factory directly. There should be no dealers, only delivery drivers.
The delivery driver should be the only hand you shake in the transaction. That would make cars a lot cheaper.
Facts it's 2020 and I just bought a 2015 it's was about 20,000 cheaper I'm the 2nd owner.
No way I would purchase a car without a test drive.
I would love for things to be that way.. seeing that I hate dealerships and I'm a truck driver
@@mss627 rent the model for a week
There are a lot of things like that where if they simplified processes, things would be cheaper. To them they probably don't wanna do that because it would eliminate jobs and a lot of money on the line for them.
I loved it the last time when we bought my wifes Rav4. I went at the end of the month when they were scrambling to meet quotas, talked them down from $32k to 28k. Then got them to agree to price match Carvana which was $24k for the exact same make, model, color and gadgets. Then, after some back and forth, got them to give us $8k for her old Civic that KBB valued at $6500. They hesitated at the end so I got up, told them I'd take my money elsewhere and that not only do they have to compete with other dealers for my money, they now have to compete with companies like Carvana. The seller got up to go talk to his manager and I stopped him and said, "I'm walking out that door and you have 15 minutes to call me. If I don't hear from you, I'm assuming you don't want my business." They called 5 minutes later abd agreed. I told my wife, "The key to any negotiation is you have to be willing to walk out at any time. The second you are unwilling to do that, the other party has control of the negotiation and terms."
Beautiful!!!
LMFAO YOU GOT RIPPED OFF IM SURE TELL ME HOW MUCH AT THE END WHEN YOU MAKE THAT PAYMENT YOU WILL BE PAYING TELL ME WHAT YEAR MODEL MILEAGE OFF THE RAV4? CARVANA IS AN OVERPRICED BS DEALER LIKE EVERY OTHER ONE OUT THERE !SO ILL WAIT FOR YOU TO TELL ME?
@@anijp9275 Yeah Carvana having the same car at 8k less than it’s supposed price sounds impossible. They are selling 10 year old Corollas for 16k.
Well said. Never give the upper hand away. Remember they need you, you really don't need them.
Leverage goes to he who has the least to lose in a deal
Why Americans buy from dealership ? simple, they are forced to do so. There is no other ways and it is the stupid law that forces manufactures to sell through dealerships. And it is the lack of laws around how dealership operates such as false and misleading advertising. Protect consumers and regulate dealership like retail banks. I am buying a Tesla not cause i like EV or how good they say they are, but only because I don't have to deal with dealership mobs. I get transparent pricing and I pay the same as every buyer does. I don't understand in 2020 why people still pay different prices for the same car? like wtf ? lol. I hope Tesla will lead a movement to get rid of the dealership mobs for all Americans.
Just buy used cars
@@HusseyStars Used cars are good if you buy them from old people, less wear and tear. But the Tesla model is the future.
Unfortunately dealers have some of the strongest lobbying groups on the state level. They buy off the politicians to make sure the automakers stay bound to them forever.
I like being a good negotiator.
Tesla claims to make a 30% profit on every car they sell. Walk into any dealership and offer to pay a 30% markup and you will be treated like a king.
The last time I bought a car I spent 6 hours there. They're literally wearing you down. Its awful.
Only today I found out American car dealers aren’t owned by the brand. I recently bought a luxury car in India and when we told them our budget, not once did they ask us to go above it. This is in India. You can even ask them to drive the cars you’re interested to your home. And once you book it, you get a new car from the factory
Only six hours? That’s a piece of cake. I actually try to make an entire day out of it. I made a sport out of it by saying,, “I’ll think about it”, “I respectfully disagree,” “I don’t understand these fees.”
I never bought a car from a dealer ship before.
@JNightlife Not true.
@UFB-NFW X Just do not give them your keys.
The thumbnail and title slightly contradict each other
Came here to comment this
very true!
True I almost skipped the video
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I was thoroughly confused by the two
Funny how life is. When I was living paycheck to paycheck I dreamt of going to a dealership and getting a brand new car, now that I have an option to go buy a brand new one in cash I don’t want a new car. My 05 Subaru Impreza does just fine. Well maintained and clean 👍🏽 love not having a car payment, I’ll keep saving those stacks for our home 🙌🏽
Read the room
well you're lucky to have good taste in cars.
how many miles does your subie have now?
I'm happy with my 1998 Lexus GS 400 V8 with 232000 miles. No rust, leaks or rips on the seats and it still ride flawless better than any new car. I take care of the maintenance when needed and it takes care of me.
@@RiqqJ ? Who hurt you
People don’t care about the salesperson they want the car they have at the end of the day the car sell themselves the salesperson is a unnecessary person in the process
I agree. 100%. I just cannot understand however, why it is stupid millennials cannot correctly punctuate a sentence?
@@hamentaschen Little bit ironic considering your own spelling in that sentence.
kenneth Delgado they are an annoying part of the process, just give me the keys and let me test drive the car. They always try to sell you on a car like if you aren’t already set on a specific car
Went to Darcas dealership for used Toyota venza, price = 23k
Went to dealership auction for used Toyota venza, price = 8k. Plust taxes, regulations, license plates, dealers percentage = 10k.
Only problem is that those salesmen have family's to feed as well . That is a livelihood for so many individuals that's just walked over
If I had to choose between going to a car dealership or the dentist, I would definitely pick the dentist.
Well at least I wouldn't feel screwed over at dentist, well figurative speaking
C
yesth-cam.com/video/zFJ2AN_CZH8/w-d-xo.html
I hope you get over your fear for the dentist soon!
@🔴Warped🔴 lol awesome!!!
Enter a car dealership or enter a Hot girl! Choose wisely.
I work at a dealership as a tech and purchased a car recently. Even though I knew most of the salesman, finance manager, and even used car manager, the process still made me feel anxious and nervous.
Same, people I've known for years will launch into sales mode if I so much say I like a car. They just can't help it
If you know most of them, seems unlikely that they will do anything but try and help you make the best purchase
And they probably still screwed you!!!
Doing research on the Auto Loan and Car Sale research in the USA is it a legal requirement that you have to provide multiple references. Can only get a loan through the dealership bank and have to provide your living situation(i.e. own, or rent a home)?
You’re weak. I bought a half dozen cars from my dealer for cheaper than even the dealer gets them. Master Volvo tech here.
I paid cash for my last car, at a dealership with a (theoretical) "no price negotiation" policy, and I walked in knowing exactly which car I was buying, having selected from their online inventory. It STILL took me 2 hours to finalize the purchase. They just can't resist trying to sell you X, Y, & Z extra things. They even still made me fill out some financing paperwork. And they can get away with pretty much anything because your alternative options are so limited. I'd definitely rather go to a dentist.
So the Japanese method of ordering and delivering they mentioned earlier makes the most sense- no need for huge lots
Once again the internet cuts out the middle man. So much for the middle income, sigh!!!
@@hackman669 tell the middleman to get a new gig
Similar to how Tesla does it. Order online then pick up your car. There are some cars on the lot, but their inventory is not your only option.
@@hackman669 It's not even because of the internet. It's more like they have showrooms that have models on display, but then you order specifically what you want. There's nothing you can buy and drive the same day--and so there's not huge lots full of parked cars 90% of people don't even want to begin with.
Same in India
Dealerships are the middle man. Cut off the middle man and bring down the price of your product. Customer service/support/assistance can be done by the motor company itself.
That depends on which make. Automakers such as Ford and GM are heavily in debt, they might not have the capital to overhaul the entire dealership landscape. You also need to know Dealership rarely makes money off selling a New Car, they tend to lose money on it, but make up for selling Extended Warranty, Customer Package, and Loans. If you simply learn to walk in and say you want the car only and nothing else, with a Good Credit Score, you won't get rip off.
Everyone likes to use Tesla as a prime example of direct sale, but do some research first, Tesla doesn't see that many cars, and their Service Center don't require as many employees as Brands with 4000 dealerships across the US. And then there is the whole Used Car and Trade in complication, go look for a video of how Tesla deals with their Used cars, it is a disaster.
My point is, Automakers might not want a Direct Sales model, because it adds much more complication to their business.
@Abhijeet Kundu if Automaker wants to sell cars directly, then they will have to waive the franchise fee dealership pays every year.
For example, Apple sells directly to their customers, but Walmart also carries their products, but does walmart have to pay Apple a fee to simply carry their product?
If you run a company on a franchise model, you will be subjected to a different set of rules.
Big government the biggest cost to business , shrink it 50% and abolish car taxes
@@steak5599 The Corporaton and Government takes 70% profit from franchise owner
Too much of being righteous in doing business, which America don't have nowadays peace.
When your trade-in research says $10,000 - $12,000...but the mysterious "book" the dealer uses that no civilian eyes have ever seen says $3,000.
D
yesth-cam.com/video/zFJ2AN_CZH8/w-d-xo.html
Well they can’t give you close to what it is worth but you also have the choice to sell it yourself
Brian Matzen they shouldn’t call it “fair market value” of then bc that it is not. Kbb in itself is a sham
That's a private selling price....dealerships aren't private parties. They always sell it it to you for way less than private party because they then have to resell it to somebody else. They need to make profit.
Those are all fine answers. But guess what? I feel no better and I still hate dealerships.
Getting financing outside of the dealer is 100% the way to go. Their whole model is to slip as much bs charges into the financing and only talk about monthly payments. This is how they all operate.
Or don’t buy a car you can’t afford to buy outright.
@@xiaoka I did financing for a year not because I needed it but because I wanted to get more credit history. That is the other bad thing here, you need to take financing out to get credit history. I paid it off in cash after the 12. payment reported.
@@PascalGienger yeah I got a car loan for a car I had cash in hand for for this specific reason. moved to the US 10 years ago, and when you do that you have zero credit regardless what you had in your last country. I moved from the UK where I had an 800+ credit rating from Experian, but they didn't care about that in the US. so car loan and 3 deposit backed credit cards it was...
@@PrinceofEnemies-ow2zm True, And it was also very annoying, always ask for an allowance letter from the bank just to visit Canada. All the time.
Back in Europe I could ta kea financed car to all EU countries for a trip plus Switzerland and Norway...
These scammy, up-selling dinosaur dealerships can't go extinct soon enough.
Agreed
As a car salesman myself can't wait either lol
Ha! If you have a good trade in make them overvalue it and save on the tax difference 😁👍 The only reason to buy from a dealership... they want your clunker for the Used car department!
Hey come on, they're just small business owners serving the community and money has nothing to do with it.
@@draneym2003 Their small business inflate prices of goods that most Americans need to commute. Buy direct from manufacturers and cut out the middle man.
I hate going to the dealer. Feel like sharks swimming around at the dealer trying to take a bite of my wallets. Feel like I gets scam everytime I bought a car from dealer. And the process take forever.
I have been bicycle commuting for over 20years; car-free for over 10years now.
I estimate I save approximately $10K/year (give or take a couple K). My savings reflects this.
0
Get a Tesla instead
I agree. I’m so fed up with it my plan is to either buy a new car at MSRP or buy private party cash. The used cars are always such a rip off. They offend have damage that was very poorly repaired that you don’t notice right away until the pain fades a bit. Private party cars usual are more obvious on repairs needed and a discount negotiated as a result.
Troy J I used to be like you, but I toasted my knees. I miss the independence and the daily challenge. Now I drive a Prius to try and keep the air clean as possible for you all. Cheers!
Dealerships make it really easy to buy a car you can't afford (anything you have to finance) and roll in debt from the last automotive bad financial decision (negative equity). If people had to figure out how to jump through the financial hoops themselves they might realize how bad of a decision they're making. Instead the dealership does everything and enables their bad financial behaviour.
Case in-point is the necessity of 'gap insurance'. The car loses so much value just driving it off the lot that there is a 'gap' between the actual value the insurance would pay if it were 'totaled' and what you still owe the bank. If you brought in a trade or made a down payment that is greater than the first-year depreciation, you usually don't need it. But you have people who want the car at whatever financial doom they may get themselves into (been there, done that), people who need gap insurance and don't get it, and people who get it and don't need it.
The dealer isn't going to educate you fully on these things. They have an interest in getting their cut of the financing, or a commission in their paycheck, or many other ways the dealerships/dealers/factories/banks trade money behind the scenes as sales incentives. If it costs you more money but you still sign the paperwork, they're happy. Their job is to get you right to the edge where you will pay and drive away vs walk away and go elsewhere. After you drive off the lot, they don't care. They got paid. Any 'customer care' shenanigans are simply to convince you to either refer a friend or buy another car there if you decide to buy again.
Once upon a time, you could buy a Model-T in any color, so long as it was black.
Point is, humans, especially buying a vehicle, are emotional, not logical.
KIA dealership are all criminals.
As someone who used to work in sales (not car sales), it was once explained to me by a supervisor that, and I quote, "they're adults, so if they can't responsibility manage their money, they deserve to lose it". Didn't say a word to him the rest of the day and never went back to that job. 5yrs later, that place isn't there anymore
I'm reading this thinking about getting a new car lmao
I worked as a car sales person from 1999-2020 and I can tell you it’s a very oppressing environment . I still have nightmares about working at a dealership . I would rather pick up dog poop or sweep the streets then go back. I can’t even drive by a dealership without getting a sick feeling in my stomach , that’s how bad those places were in my life.
Damn, that bad.
@@Silver77cynbut then you worked 20y so that mean you wer one of them riping ppl off
@@addison2901 I’ve never worked at a dealership.
@@Silver77cyn not you the person from this mean comment
I trust the devil more than car dealerships
At least the devil is honest about wanting my soul
Lmfbao now that’s a statement
😂😂😂
Damn that’s intense lol
Sooo True
Thats the comment of the year of 2020
Car dealerships are for the rich people. Everybody else is better off just buying per-owned cars from a private seller.
They need cash now, You want a car now, Simple as that.
Amen....!
Exactly how I perceive it.
You need car, seller needs cash....end
@@daveanderson7716 Only thing that's complicated is exchanging the Pink slip at the DMV.
So much simpler. It’s how I sell.
Used cars FTW, only time your should ever buy a car is if you can flush thousands in depreciation
We have to go to a dealership because of lobbying. If not for lobbying, we could buy them and have them shipped to our house.
And pay sticker price, dummy?
A Commentator dealers make money off monthly payments they don’t give price cuts on someone cash ready only if you finance will you get a “deal”
@@acommentator69 troll, if we didn't have to pay commission and all the unnecessary fees that come with a dealership, the sticker price would be ridiculously lower. Besides, I suspect there would be a huge incentive for automakers here as well.
Do you mean bargaining or haggling?
@@johnspurrier0001 they will just raise the price of the car. There is no winning plus you can't test drive it.
CARMAX: Come buy from us, we don't haggle, no stress involved at all!
Also CARMAX: We charge $2,000 over KBB price
Message on what -sapp
For more info on how to invest on bitcoin and also guide you on steps to recover your lost funds on previous trade on crypto currency
It's worth it.
I'll take a day of stress if it saves me $2000 lol. Just gotta refactor your mental state. They want to see you a car more than you want to buy a car, really the buyer has them by the balls. Nitpick em' for a couple hours, pretend you don't like the car and you're probably gonna get at least $1k off their sticker price
@@dodobeebee7352 maybe.
Car dealerships are on the way out. Any service that routinely makes things harder, and more importantly, emotionally distressing, for the customer will die. Car dealerships had leverage because they had a monopoly on information and test drives. That is no longer the case. All that will remain of the dealerships, is the service center.
Absolutely
Wrong. Until laws are changed you can only buy new cars from franchise dealers. Tesla does offer dealership models and sells direct. The big 3 is not designed to sell directly to public. Big corporate controls the industry. Autonation is the largest. Tons of jobs would be lost if this is reverse but it will never happen due the money in this system. Mfg,dealership, banks all make money on every purchase regardless if you pay cash or financing. Look up Gulf States Toyota..fees for shipping creates billions in profits
Wrong. Dealership are expanding as well as independent shops. The only competition is in pre own cars but dealerships also invest in preowned centers to maintain a steady supply of inventory. Carvana is owned by guy that owned multiple dealerships
Its not new business model just perception
I hope you're right, but the laws protecting dealerships would need to change in order for them to go away. Tesla is helping to force the issue, but until the other large auto manufacturers start pressuring states to allow them to sell direct to consumer in order to compete, nothing will fundamentally change.
You can also rent a car from someone that owns it for an affordable price through an app called Turo. Turo is like Air BnB for cars. It isn't available in NY or California, so you'd have to travel out of state if you live there, but I just did it with a Tesla model 3. I rented the car from a man in New Jersey cuz I live in New York and I took it home and drove it all week. It cost like $120 a day after tax and Turo finders fees and the milage limit was really high so I didn't go over. It was so easy and the vehicle owner showed me how to use all the features. I really want a model 3 now and when I have to buy a new car I will definately rent the make and model of the car on Turo and drive for a week before I buy it. Probably buy second hand from a civilian or lease.
Dealerships try to cheat you and the sales people are cheats, crooks!
Pastor Emmell's Bible Messages I bought a Tesla with only texting the guy to get the paper work and keys, a fixed same price for everyone, no sleazy salesman to work with not to mention the safest car to drive
@@athithyagounder7954 those non Negotiable prices are usually higher than the market haha
Honesty, i think the Carvana model should be the only way to buy cars today. Dealers are scam artist in disguise i bought several from them and even when i know all tricks and tell them they still play the stupid game what can you afford a month for x amount more you can get total care worry free package warranty blah blah. I would buy cash but than they will not cut you a deal. Now i buy from Carvana its the new cut the cord (cable) for cars. Once everyone realizes this dealers will have to adopt my guess next 10 years online car buying will take over.
...exactly, I honestly don’t know why these sales people still act like silly buggers....especially most folks out there can do extensive research before showing up in the dealership(s).
My only problem with Carvana is you have no clue how the car will drive, if theres any problems with it. Ive seen some car listings on there where they take a picture of the dash, theres a check engine light on there.
Hell no. You still can't even negotiate and will still get screwed on 7 year loans
Carvana is a horrible business model for consumers , if u do your research and take your time to look for the right deal buying a car from the dealer is still far more affordable as you have room to negotiate as dealers at least let you negotiate whereas caravanas mark ups on cars are pretty outrageous. You're literally paying extra for convenience
It could probably work for a new car, but for a used car I wouldn't buy it with personally looking at it and driving it
Even for a new car, most of the times you need to personally compare similar cars across different makes.
I learned 3 important things over the years of buying vehicles:
1 - I dont need to buy , but you need to sell
2 - I can choose anywhere I want to buy.
3- I never buy new. I'm never taking the 25% depression hit that a new buyer does. That not smart money business
I dont let any dealership hold me hostage over anything!
I would rather pay extra than deal with a dealer. I tried working for a dealership once, but my ethics got in the way.
Same
Ethics?
I started working at a dealership almost 2 months ago and it's only a matter of time for me to leave as soon as I find another job. I can't afford to be unemployed and I don't like the way some managers work as far as trying to convince people that having monthly payments for 5, sometime 7 or more yrs is ok especially when these cars lose value So Quickly! I don't see how the finance managers are ok doing what they do either getting people to sign agreements with these Outrages interest rates! My advice: Have cash in hand or a 0% financing loan from your bank before walking into a dealership and Do Your Research!
@@maliroa6113 They're upselling you for the vehicle you so desire. If you don't like it, walk out and go buy your car somewhere else.
@@maliroa6113 wow, you are absolutely right.
I wholeheartedly agree with this video. Last week I purchased my second vehicle on Carvana and was blown away by the ease and speed by which the deal was completed. There was no hidden fees, no haggling, and they took care of every detail. Will 100% recommend to anyone buying a car.
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Carvana always have their cars on markup. You think you're getting a good deal because of the no haggle, but you aren't. Just buy from private sellers. They need cash, you need a car. Done.
Hmoob_Mikah Carvana puts a lot of money in recondition their vehicles to top condition after they buy them. You also get warranty, financing, delivery and other perks like the no haggling. That’s worth it to most people especially during a pandemic where you supposed to keep your distance from people. You pay for convenience. Just the way it goes. Private sellers you got to be carful with just like like you should with any car you buy. Just know a good mechanic that can look the vehicle over before you commit.
Hmoob_Mikah
not everyone has the time or knowledge to pick out a good used car from a private seller
@@Alister22ful And you think private sellers always take care of their cars properly? It's just luck unless you know what you're looking at. I'm not arguing for one way or another, I'm saying there is no absolute answer
A good car will definitely sell itself.
But you still need a salesperson
I hate buying things online.
@@ronyates7332 I think the pandemic has shown us some of the problems America has
Buying online is definitely easier
@@brendaalves7842 Absolutely. I've learnt the importance of having friends around. Lol
When my daughter bought her 1st car, a Hybrid Prius, in Sacramento, she was at the dealership at 9am and didn't get out of there till past midnight. She said it was a game of who could wear each other down. Her next purchase she says will be a Tesla if only to avoid another horrowing dealership experience.
Ya that totally happened
I’ll take “things that didn’t happened” for $200 Alex.
Because Tito has every reason in the world to lie to people he don’t even know.
I walked out at 2 hours (just as i got to the sales cotract, which easily would have taken 6-7 hours to read and understand) so i can believe it
That’s why they’re called stealerships.
Oh, and I will never buy another Toyota. Last year, they donated thousands to insurrection approving republicans.
Phooey on them.
The Sales agents are actually okay its the Finance Managers / Agent that makes the experience really bad. Pressuring customers and upselling items the customer doesnt need.
^^^^^THIS!!!
You mean you don't want a hitch for towing? You might need that in the future of you decide to go camping. Lmao
Yes, but the buyer should cut it short and tell the F&I to skip the BS. Or walk away.
Good luck when you get broomed by service because you were too negligent and cheap to protect yourself. You’re the customer that goes back to finance in 5 years begging to buy a warranty because service just cleaned you out of $4,000 for a $50 part replacement. 😅
@@fromthedigmedia3299You must be in the finance department yourself.
Once Tesla makes affordable cars, its the death of dealerships.
The average price of a new car in America is $37,876. The base price of a new Tesla Model 3 is $37,990. Not much difference there.
Another elon fan for sure
@@waflletoast11 If plain, uncomplicated facts make for an Elon fan then we are all Elon fans, unless that is you disagree with simple facts?
Waffle - A gamble startup is kicking well established car company’s ass.
I have been bicycle commuting for over 20years; car-free for over 10years now.
I estimate I save approximately $10K/year (give or take a couple K). My savings reflects this.
"Stealership" not Dealership.
The same situation in Canada. Despite knowing exactly which car I came to buy and paying in cash, I was still held hostage for 3 hours, trying to sell me something I had no intention of buying. When they failed, they openly expressed contempt and displeasure towards me. I hope that someday it will be possible to buy any new car with just a few clicks online and receive the keys by mail.
I will never buy a car from a dealership. Tesla has shown us that there is an alternative.
yesth-cam.com/video/zFJ2AN_CZH8/w-d-xo.html
You have to pay cash upfront and wait for a Tesla and returning one is a pain
If that's the only alternative, then we need a third option as the delays for service many Tesla owners experience wouldn't be acceptable to me. I love electric cars, but I'd get one at a dealership so that I have local service and support on a quick timeframe. The dealership experience sucks, but waiting for service sucks even harder IMO.
And just you wait until you need a part or repairs on that Tesla
Brian The Explorer any idiot with a phone can look up the average msrp of any item don’t have to go to a dealership and be ripped off plus you can always call before going
It’s a Rip off
Some pay more and some pay less for the same damn car
That’s insane
Get better at negotiation and you will pay the best price
Right? They ought to be called CPNS Car Price Negotiation Shops
You shouldn’t have to negotiate. Their intent is to rip you off. They feel great when they do that.
I bought Tesla. A big part of it was avoiding negotiation
Did you test drive the model before buying?
There are no negotiations 95 % of Teslas are sold full price .
Arthur Keech - so you bought a tesla? So what? You're still using fossil fuel . . .
every time you charge your car.
@@jediknightjairinaiki560 you do realize its still alot less damaging
@@augustuslunasol10thapostle Not really. It's far more complicated to dispose of / recycle if/when they're totaled. The same way "energy efficient" light bulbs are more difficult to dispose of.
In the end, when we're all wiped out by the machines people lavish praise on for making their lives better and the earth is human free, the use of these electric kiddie cars won't have made a bit of difference.
I recently bought a new car. I live in the UK. I got to choose the colour, trim, and any extras. I was then told I’d have to wait 5 months… in the end there happened to be a car matching the spec save for the extras which we added at the time of delivery and it took 2 weeks. As a thank you the dealer gave me a full tank. And after someone keyed it within a week of me getting it they were so helpful in getting it repaired for me. They guided me through the whole thing with the body shop and reapplied the glaze for free
Last time I bought a car I went in with my loan from caoital one. Told the sales person I wasnt buying any extras but I did let her go trough the process of offering the the extras at least once. I was in and out in maybe 2 hours. If you go in with your own loan you have all the power to walk away whenever you want.
Walk in with cash. It’s even better
Just don't tell em you're paying cash.
So if you take out a loan form capital one or a bank you’ll be paying the bank back instead of the dealer ship right??
I just bought a vehicle and got financed through my credit union. It was the best car buying experience I ever had.
@Esteban Camacho : my respect to you Camacho! You are a real man, not a boy!
You stayed too long.. I bought my car and only went to drive it off the lot, took 15 mins..
I do not go to car dealerships, not even for a free oil change. They are one big scam operation.
@Esteban Camacho I like your style. I also got pre-approved and had two salespeople waste my time. Not much of my time, though. And the salesperson at the third dealer was great. She kept it simple and honest and so did I. She actually transferred my new car out of the first dealer because stock was so limited!
Consider yourself lucky. Most dealerships will spend hours trying to talk customers out of using their own financing. Some even hike up the price if you finance elsewhere.
I got a great rate from my credit union about 5 years ago for 2.9%. Dealer found out that I had a 820 FICA score then called somebody and got me a 2.7% rate. They wanted to only match my deal but insisted they beat it.
When buying a new or used vehicle remember one thing, you start the conversation and keep control of it. You tell the salesman what you want and are willing to pay. When you keep control of the conversation that really screws up what the salesperson has been taught. If you do it right it works big time in your favor.
It’s too bad ….. and sad that people are loosing the skill of how to negotiate a deal. I have never or could ever buy a car at asking price! What are they going to do when they purchase property or a house?
It still takes 6 hours to buy a car
In 2018, we went to the dealership to get a new car for my wife. Their financing guy came at us with a very high interest rate for the time. So I told them "never mind about the financing, we'll be paying cash." The guy responded back with "why would you want to do that?" and I said "because these interest rates are absurd." He *immediately* responded back with "well great news! I was actually able to find a lower rate for you guys" and dropped the interest rate by 2%! He didn't even bother pretending by walking to the back. He already had the 2nd offer printed and ready in case we would fight back. So many people don't know to negotiate or that they even can. It's predatory and disgusting.
@islandhopper100 depends on each person's finances, but when you can get a 1.99% interest rate on a car loan, just about any investment/savings account will outperform that and I would actually rather not pay cash in that situation
@islandhopper100 I agree that what you are saying would be wise for the vast majority of people reading this, but given that you know nothing about my personal finances, this is an odd blanket statement to advise to a complete stranger :)
P.S.: In your scenario, with today's interest rates, I would absolutely take a loan for 1.99% and park it in a 5% CD for the duration of that loan if a bank let me do that legally. That would be incredible. Zero risk and free money (assuming plenty of reserves for those worst-case scenarios you listed). Sign me up!
I love going to car dealerships. There is something about being cramped up on those small tables in the showroom waiting an hour an a half for the sales guy to go up to the desk and “negotiate” on your behalf.
While he steals the paper with the figures on it and rejigs it then brings it back to you with a straight face .
I'm still traumatized from 2015 when I bought my car
I have been bicycle commuting for over 20years; car-free for over 10years now.
I estimate I save approximately $10K/year (give or take a couple K). My savings reflects this.
@@xjarheadjohnson I wish i lived in an area where I can just commute on a bike.
@@mackenziegray2090 ,
I have heard that concern from people I work with (in different jobs) for years.
That said, I live in one of the best cities for it.
*Minneapolis is Redfin's most bikeable city in U.S. for 2020*
www.kare11.com/article/news/health/minneapolis-2019-redfin-most-bikeable-city-in-us/89-7baac702-af99-405a-b1f4-ad12431220df
I'm not a fan of car salesmen but I have benefited from learning how to haggle from my father and his mother. Nan always ran a table at the market in London, just like her mother. I would help her run her table as a kid and was given some leeway selling stuff.
Mostly, I get frustrated with car dealerships as a woman. Instead of talking to me about the actual engine and gas mileage etc..., they want to tell me how many baby car seats it can fit and up-sell me to an SUV. I don't want or need a minivan or an SUV or a pick-up truck. I don't care about their entertainment system. I understand the initial mistake but when I've made it clear, that isn't the stuff I want to talk about, I really wish they would change gears and stop insisting on telling me what I want.
I get the sense I disappointment dealerships.
Me too..my is 2008...my pregnant wife and I have to go back 7 times to finally resolve the problem..we finally got the right car that the salesperson had made a big mistake...Awful!!!dealership...
Oh the irony. Just last month I bought the car I had leased for 3 years prior and went in for 3 year financing but they kept pushing me to buy the 'Premium package' that came with a lot of 'warranties' like a replacement keyfob every year, roadside assistance and extended manufactures warranty on parts and labor. They wanted me to finance the car for 5 years and the end result would have been paying them an extra $8k over the extra two years. They kept pestering me about 'Do you not see value in this package' I merely shrugged while in my head I was thinking. "Hell no I don't see how spending $8k extra is going to save me over the next 5 years, I didn't even drive 11k miles in the 3 years I had it even before Covid-19. I changed the oil with my dad, I replaced the battery on the keyfobs every 2 years just so I have piece of mind with the damn things. Ultimately I did buy the economy package which is just the 5 year extended warranty on the parts and labor, and I kept the payments to 3 years and $8k less than what they wanted.
Bottom line, keep saying no and while they'll try to talk you into things you don't need, all they have to do is shift numbers around in their system so they can make their books look good. I did warn the first guy I went to school for Accounting and Finance and he knew better than to try to upsell me, but those guys in the finance department... nope. Those 3 finance guys turned a 15 minute stop to buy my lease into a 2 hour torture fest that will result in a poor review once I finalize the loan from my bank with a reduced interest rate than what the dealership got me. Oh, which reminds me, they kept trying to say the amount of interest I'd be paying would be less if I went with the 5 year premium package, never mind the amount I was spending over 2 extra years.
They always talk about the 'value' never the price; 'And we'll throw in free tyre-rotation for three years. A $120 value!'
Next time just work with the bank and then go to AAA to sign the paperwork. I've done that and it was super easy.
@@kamX-rz4uy Sadly financing through the dealership saved me more, else I would have. :/
I spent 10 hours over two days in a Kia dealership. They tried to get me to pay $425 over 72 months for a $10,000 car.
When I went back with financing from my bank, they sold me the car, but it turned out they had lied to me about it being certified pre-owned, so I didn't have the warranty (which was the reason I bought a Kia in the first place).
Kia corporate didn't give a hoot. When I tried to rectify the situation, the dealership no longer existed. It was still there, and all the employees were the same, but they were operating under a different name.
I still have the car, and I love it, but I will never buy a Kia again.
Omg
This is not Kias fault, blame the dealer
@islandhopper100 I don't think you read my comment properly.
I said that was what they offered me, not that I accepted it.
If you had continued reading the very next sentence you would have seen that I ended up getting financing from my bank.
@islandhopper100 You really ought to actually read my original comment before you try to sound smart lol.
Can you show me where I said that I took out a 6 year loan?
@islandhopper100 What if I told you I don't listen to children offering financial advice in the comments section of youtube?
People: Millenials aren't doing this thing, I wonder why?
Millennials: It's cuz we're all in debt, we don't make enough money and everything is too expensive
People: Hmmm, I guess we'll never know
Baby Boomers - well you're making 4x the income we did when we started out, your first house is way nicer, your car is way nicer, you don't repair your clothes when they are worn, and you like to eat out more than once a month. So yeah - you are poorer than we were in 1960?! And hey, women are no longer paid 2/3rds of the male wage for the same job, and you don't live under the threat of imminent nuclear war, or being drafted for Asian wars. So, life was better back then?!
@@miken4591 You forgot inflation, middle class now is being comfortable in a condo, in the past it was a two car garage house.
@@miken4591 yea there's no way you can say it's 100% easier now than back then. I couldn't dream of owning a home with a 2-car garage + yard when I was in my 20's. Apartment living with roommates is the new norm for young professionals with highly skilled degrees.
All generations have their struggles and overall the newer generations have it better, but to say baby boomers would thrive and be young home owners near a big city with a nice job in the current landscape is extremely short-sighted. You don't know the meaning of the term rat race until you've been to multiple all-day interviews and still not getting the job.
@@boratb258 - yeah, right, inflation in the '70s was up to 25%.!
@@NewWaveSports229 - baby-boomers suffered from the 1970s inflation and then suffered to get rid of it. We also suffered to transform society so all lot of the 1950/60 embedded racism and sexism was reduced. Read up about the 1960s cultural revolution and black rights movements. Sure a lot of baby-boomers became old and complacent, but the changed were profound.
Not that much corruption, given the depths of the 1950s military-industrial complex.
How to tell when a car salesman is lying to you: his lips are moving.
🤣🤣🤣🤣
Who’s That Girl? 😂
8000RPM this made me laugh out loud 🤣🤣🤣
@@paulwilliams2024 For a salesman, money isn't everything,....(but it's way ahead of whatever is in second place).
oh good one, dumb and wrong
Dealerships shouldn't exist. An outdated and broken law keeps them in place...
When electric vehicles (short for EVs) hit the road, dealerships will be no more and the internal combustion engine will completely die out for good.
@@christophernorfleet2005 Try to drive a Tesla across country and you'll see why the internal combustion engine isn't going anywhere. Not for quite awhile anyway. I see a Tesla car as a cool secondary yuppie car to drive to work or to the store. Not for an average person that loves to drive on a dime.
@@douglasthompson9070, the range on a Tesla is over 300 miles. If there were as many EV areas as gas stations there wouldn't be a need for gas powered autos. You best believe oil companies fight hard against EV's. Never mind the companies that make traditional auto parts.
@@cjgt77 Charging stations isn't the problem. It's the time it takes to charge. I can fill up my gas tank within 5 minutes. It takes hours to recharge a Tesla. GM and all the others would love to make them if they were as useful and as cheap as the combustion. And don't throw in dumb conspiracies from the oil industry. The hybrid is the only useful one for multiple applications but it's more expensive to make. Perhaps one day the technology will make it cheaper and as versatile but not even Elon as figured it out....yet. I hope he does...but there is no game changer right now.
@@douglasthompson9070, those aren't dumb conspiracy theories about the oil companies www.google.com/amp/s/www.politico.com/amp/story/2019/09/16/oil-industry-electric-car-1729429 You really think they're just all good and they can't do anything consider greedy and they haven't done s**i to hurt anybody? GTFO!
That's the one thing I can't stand; is when common sense is being treated as conspiracy theories and conspiracy theories, like a nationwide effort to have Trump to lose the election by Democrats, is somehow considered rational. Don't give me that b******* about conspiracy theories. Don't be that f****ing naive.
Anyway, you can't get energy from a parking space like you can with an EV. You have to go out of your way to get gas if our infrastructure was set up correctly I can get energy while I'm parked. Imagine being able to power up your car while you're at a restaurant or at work without having to go out of your way to get gas. Most people don't drive 300 mikes on a whim everyday.
We're driving literally on 100-year-old technology, thinking that is the only thing we can do, out of all the innovation that's happened already. That's the biggest bull crap I've ever f****ing heard.
5:15 Lowest level of honesty and ethics: Senators, Members of Congress and Car salespeople. Not a surprise there.
There are many problems with shopping at a dealership. First off, if I'm shopping for a camera, I go to a camera store and I can look at a variety of offering from different manufacturers. Can't really do that with cars. Sure there may be a Toyota dealer across the street from the Honda dealer, both owned by the same guy, but side by side comparisons of cars is very difficult.
Secondly, car salesmen are idiots. When I was about thirty, my girlfriend was looking for a new car. She had a short list of cars that she wanted to look at so we headed out. One salesman flatly refused to show her the car that she was interested in. She was looking for a sport coupe and he kept babbling about a family sedan. Good bye.
At another dealer no one would say a word to us until we were leaving. The salesmen were all yukking it up right by the door but ignored us until we were almost back to my car. Bear in mind that we didn't look like bums. I was a well dressed professional driving a shiny BMW and my girl friend was similarly well dressed and well groomed.
The next dealership, the salesman said that he was "too busy" to go for a test drive even though there were no other customers. He expected her to buy without driving.
Then they try to sell you tons of crap that you don't need like "paint sealant" and leather protector.
Not a fun experience.
Buy Used, we all quite buying new, things might change,
Carvana is a start.
Your message exudes snobbery. Car salesman are good psychologist. They see a white couple, middle aged, he drives "shiny" BMW, a car is actually for her. She's got a laundry list of what she wants and don't you dare give your opinion. Yeah bro, you are nobodies favorite customer. I'm sure same happens to you when you walk into the electronics store because people can tell you are a d-bag from far away.
@@InChargeOFFun Goddamn Dmitriy, goddamn...
Bro, you had my ear until you said you drove a BMW. Sorry.
OMG I completely feel you on the second point. I went to go look for a new car with my gf (she was looking for a higher trim civic, maybe even a type r) and the salesman became soooo snobby and condescending with her and flat out refused to show her the sport trim civics (which btw, are only a trim level above the base and are not fast in any way) because it was "too sporty" for her. He also laughed at her when we were looking at the type r (again, not the fastest car). It's just ridiculous to me that this guy is prioritizing gatekeeping one of the most popular commuter cars in America. Thanks to his attitude, we were able to finalize our purchase of a new model 3. So I thank him for his help in making our decision.
Why do people buy cars from dealerships. ME: because thats where they sell cars
Dealerships are unnecessary
I find buying used cars Better because u can low ball a guy unlike a salesmen lowballing u😂
@@chinchecker464 then find out car got super underlining problems so they lowballed you.
It is safer than buying private as a major dealer will not hide problems with any car. I usually bargain with them as I know they will offer very little anyway on a trade but these days they are less flexible as they are discounting in advance. I have had offers of 35,000 on old 911's and sold them myself for 54,000.
It is fine to buy from them as long as you do your homework, know your absolute deal, and are willing to leave at any point in the process. It is NOT a place for the naïve or the beginner.
We hate having to play all the mind games and being fooled.
I despise buying a new car. Regardless of how well I think I did, I always feel like I get screwed.
I think that we are always screwed by the dealer we just aren't sure how.
I’ve had great experiences at the dealership. You screw yourself automatically by buying a new car.
also every dealerships:
I cant do it for that price, but let me talk to my manager (for the 10th time).
Calls you at the end of the month "Hey great news we can sell you the car for xxxxxx" but they could of done that 2 weeks ago when you visited
This comes with the "super clear coat" for $499 and we cant remove that, it comes with the car so your gonna have to pay it.
ThirtyOne Fifty They are great at wasting your day.
And they never actually 'talk to the manager'. It's a ploy. Often they just leave and gaze out of the window for ten minutes, letting you think he's haggling on your behalf.
Car stealerships make me nauseous.
i went there last week for reg service and told me to change the brakes and rotors on a 20k mile car when i recently changed the brakes 3 momths ago.
@@be4unvme So typical! TH-cam has become my favorite resource for all things cars and maintenance.
@@adamc.7795 yea it's always been like that for me. I only go to dealership for minor maintenance and everytime I go they think they're talking to a dumb housewife and try to scare me into unnecessary purchases and repairs. That's their bread and butter.
The dealerships can only steal from you if you sign on the line though...
Take this simple story to prove my point.
Your in a town and at the local tavern all the people say that there is a gang of thieves in a particular house in that town, but oddly enough, they will only steal from you if you walk into that house, and then agree to the theft by signing on a written contract...
Is that stealing?
I liked the home delivery model in Japan. The 3-5 week wait for car delivery was worth it for the options I could select and the knowledge that it was built just for me and not already thrashed around in dozens of test drives.
3-5 weeks seems lightning fast in todays market
@@gumerzambrano yeah I am in the Colorado/Canyon forum and people have ordered since last Nov, production started Jan 24, and most have still not even heard back when they should expect their truck delivered. So yeah 5 weeks from order to delivery of a personally specced new vehicle delivered to your house, yeah thats great by todays standards.
@@RossMalagarie I can tell you that the factory that makes those trucks is working pretty hard, but production levels aren't even close to 2018.
@@lordofthefries4140 supply chain problems reducing materials, reducing product output? Less products means less supply and more demand, which means above MSRP?
@@RossMalagarie There's many factors. Material supply is still tight. Stall in labor negotiations, launching a new product means more products on a limited production line, prioritization of fleet customers, and even weather can all have an impact on when your car is completed.
After experiencing the Tesla non-dealership sales experience, you'll never want to deal with traditional dealerships again. I actually had to go to a Honda dealership once, and it was like walking into a time machine and going back 20 years.
Going to the dealership is like going to a courtroom to debate again professional lawyers
Went to a dealer once for a car that was advertised for $22,000 but they told me that it was out of stock. The car kept being advertised for the same price daily in the newspapers for the same price. I asked my friend to call the dealer and inquire about the car and the salesman said over the phone they had the car available. We drove to the dealership and alas the car was out of stock. In most businesses, the price of a product advertised remains true. Not for car dealers, they lie, cheat, deceive...so yeah, I have a very low opinion of them.🙄
Definitely time to contact your state's attorney general.
Stearlerships have gotten in trouble over that many times.
One of the many dirty tricks they use
Belmont79 yes, at least in Washington state, that is illegal. A few years ago, my wife wanted a Jetta (as a 2nd car to drive in bad weather instead of her BMW). So we were only looking at that zero option low price leader thst they were advertising. We refused to get up sold, and they finally relented and sold us the zero option car they were advertising (they definitely put up a fight).
The oool' Bait and Switch. Stay away from that dealership. You can bet they slide by fees into the paperwork too.
Car Dealers and salesman seem sleezy as hell. Not trustworthy and never having your best interest in mind.
Lol most businesses dont. Along with your local politicians and government etc.
Sure other businesses are also shady, but there's a real culture of dishonesty in the car industry. An honest person in this industry is a rare find.
I bought a Tesla with only interacting with a human once, bought everything online and paid for it online, only had to Text a guy to give me the keys and paper work
This is why I love Tesla
That's for most 99% of the time.
Call me wired but I actually chose one dealership over another to purchase my first motorcycle 🏍 all because how a salesmen not pushing and knew how to show great customer service😃
Anything involved in sales is shady
I've had my share of bad dealership experiences. I purchased my current vehicle at Mullinax Ford near Orlando and it was wonderful. The price they advertise is what you pay. My salesman Aramis had the paperwork ready when I walked in. I was in and out in 30-45 minutes. They even paid for my Uber to get there!
He just wanted your money
The Mullinax Group are a great company!! They care about their Guests and their employees!!!
Car salespeople seem to think that you WILL buy from that particular dealership that very day! Customers are not allowed to shop around, look elsewhere, go home and think about it, etc. Can you imagine if Apple stores put the same amount of pressure on their walk in customers?
I know. I have bought three cars in my life and I have spent literally the entire day each time just sitting while the salesperson goes behind the desk to "talk to his manager." When he's really just in the back playing with his phone waiting for me to get annoyed so I will agree to his terms just to get out of there. It's a sleazy practice and to those who are unfamiliar with buying cars it may cost them a lot more then it needed to. My advice is to give them your price, do NOT negotiate, bring some headphones with you and be prepared to walk.
There are sales-training videos on here about how to handle customer objections such as 'I need time to think about it.' 'OK. That's fair. How long do you need? Two days enough? I'll call you on Thursday. What exactly is that you need to think about? Is it the price? Let's take another look.. Gab Gab Gab Gab Gab'
@@terencejay8845 Exactly! Is the situation really that bad if a customer leaves without buying??? I'm sure another customer will walk in the door.
@@jasonmartinez9051 They know that statistically applying extra pressure results in more sales than a person leaving and usually not coming back, even if that pressure causes lost customers.
As a salesman myself
The only advice I can give you
Is come prepared.
Ask for OTD and calculate the payment based on the % you qualify for or bring your own financing. Good luck 🙏
Can they refuse to sell if you ask for just the car?
No. Just buy cash. Budget and save money. CASH IS KING
@@Getcho33 not anymore old man
@@dandywankers im not an old man. Im a young 24 year old woman. My car is paid for 🤷🏽♀️🤷🏽♀️🤷🏽♀️🤷🏽♀️ i don't go into debt for stupid vehicles. Look into the FIRE movement (financial independence Retire early)
@@Getcho33 congrats. Not everyone will make it to old age so enjoy life as you see fit 😇
Tips for dealerships: Say "No" to everything.
Cool. Then when your car has a major malfunction 12 months into ownership and the repair is going to cost thousands, don’t bring it back and blame the dealership 🤷🏻♂️cars are literally made to break. Which is why we offer products to protect the consumer
I just go to dealwrships to buy tshirts and bags from lambo or porche but dosent have either both cars lolz
Why
@@stephengraziano1872 *T R I G G E R E D*
@@midas617 How is he triggered?? What he said is true, and he said it in a professional manner actually. I think you've overused that word too much.
We all need to quit going to dealerships. They have the blueprint to make the car buying experience easier, faster, and cheaper. Don't help them and let them fail in 10 - 20 yrs or less.
I lived in Germany for 4 years.
When I first got there, visited a BMW dealership to buy a car.
Picked the car, signed paperwork....then the salesperson said.....ok......the car should be here in 3 months.
Lol
I was like....but it's right there behind you.
He said....no....that's a showroom car....yours will be built and delivered.
Had to rent a Smart Car for 3 months
Lol
lol thanks for share this experience
@@Waterfound
Yeah....something new I learned, which I did not anticipate or thought about.
Got to love the Smart Car after 3 months...lol
It's how every car dealer operates through Europe. Much more efficient way. Less unwanted stock.
You could buy showroom models after 6 months with a discount. It has been used for the test drives though.
@@martinreinders6870
I learned the hard way...haha.
I moved to Germany from the USA, where I had gone through the car buying process like 6 times.
It was just out of mind when I was planning my move.
Preoccupied with where to live, kid's schools, new job, etc...
Had same problem looking for a bed in Brisbane can't buy the showroom bed that day went elsewhere
The dealership process is awful. I just go to carmax where at least the process is easier.
The auto makers should be able to sell direct to consumer.
Carmax is so over priced. The problem people dont want to try just want everything to be easy 😌
You are crazy to go to carmax, they make dealerships look honest and a bargain, that’s what a ripoff that they are.
@@Dude-hk3qj Why in the world should buying something be hard?
You are paying full retail at carmax
0:00 We do not like getting ripped off, that's why.
*next video*
End of story.
Bought a Tesla and couldn’t be happier. Bought it online after a test drive and they delivered it to my house. They also picked up my trade in from my house. Great experience and great car. After 80k miles the only maintenance has been tires.
the whole model is garbage. We should be able to buy the product straight from the manufacturer. middle men just add costs.
ask amazon to sell you a car
There’s a Tesla showroom in my local mall that operates similarly to the ones in Japan. I was intrigued when I went to the Nissan showroom in Ginza because of how they both operated.
They're called stealerships for a reason.
No
I'm 44 and live in CA.
Only financed one vehicle through a bank to dealer...back in like 1997.
All my vehicles I owne(d) are from a private seller.
Some if the best financial choices I ever made.
Just study up on the vehicle, pros vs cons vs $$$.
After such an unpleasant dealership experience I turned the tables. My next truck purchase I phoned 3 dealerships, told them what I.wanted and, let them come back to me. Once they responded I just played one against the other until my calculator showed me the number I was happy with. I’ve done the same for tractors etc. It’s a far more comfortable experience I find.
Car dealerships are the reason I buy a reliable car, drive it almost 20 years, and then buy another one. Screw dealerships.
Drive it until the wheels fall off of it is a great way to go. As long as it gets you from point A to point B, it's a good car. :)
@@vickieclark5931 yep almost 300k on my beater but it still works lol. I have been looking for a replacement but dont want to go to a dealership.
Just make sure it’s Safe. Some cars look like cubes after a car crash.
I never bought a vehicle from a dealership, only private sellers.
My truck is 20 years old with 338k miles.
If I cant afford to buy a unit with cash I simply cant afford it.. I always buy from private sellers..
That’s becoming increasingly difficult
You're walking through a whole different minefield buying from private parties. Any way you slice it, buying a car or truck is a horrifying experience
Other than hidden fees, the thing I hate the most about sale people: when I have to teach them about the cars they are selling. I once had a guy say the car had a V4 engine. It took everything I had to calmly let him know that V4s barely exist and certainly weren’t available at that dealership.
My 1995 Toyota Tercel died last year, so sad. It was my wifes car from high school. Got a new Camry. LOVE Toyotas!!!!
Hella reliable 1995-2019 shows how great these cars are
4 SURE!!!!
1gr8chef123 yeah can’t go wrong with Toyota
Yup! Toyota will be my next brand after my Chevy dies.
@Redskins 7 that was not a reliability ranking. It was about the customer experience going through the whole car buying process
Exactly, the problem is everyone in the dealership lies....to you.
So car dealers are like members of organized crime and corrupt politicians!!!!
@@hackman669 politician & union leaders lie more
4 cars in the last decade. Never stepped foot on a dealer lot prior to agreeing upon a price, and with two of them, I never even stepped foot in the same state at the dealership.
I would love to be able to just go online and order my truck and have it shipped to me like everything else we buy
Carvana
amazon
U can go the website and buy it
You can order it online through the dealership. Probably the best way to do it. You talk to the sales person online if you need anymore details but only reason to go in is to sign.
Both my dad and my grandfather always said the enjoyed the haggling at the dealer. Haggling over both the price of the vehicle and the worth of their trade-in. They considered it a battle of wits.
This is best, funniest part is their face when you get up and walk away
@@Dude-hk3qj And they were known to do it too.
Haha. I helped a friend buy a car, and that was fun. The Finance Guy was exactly as you say, a battle of wits. He pushed so hard that I twisted his words to mean we couldn't afford the car. I stood up and told him that I was off to apologize to the sales manager for wasting his time. Finance Guy changed immediately once he realized that we wouldn't argue, we'd walk.
It was great fun with a friend, but too much when I went shopping myself.
I went to buy a car. I tried to pay cash. They said no. "No, it has to be financed, at least initially."
Wth???
watch "the homework guy" channel
Financing is where they make most of their money. When they get offers from banks on your behalf they get offers such as, we'll finance for 5%, but you can try to wiggle 7% from the buyer. If they get you to agree to the 7% they get to keep all the money from the extra 2%. This is why if you start to walk away because the monthly fee just isn't working out, they'll go back and magically find they can now offer you 5.5%. You will ALWAYS lose if you let the dealership handle the financing. If you do walk in with pre-financing they will try to convince you that they can get you a lower payment. In reality, that is probably true but their lower payment may cost you thousands over the lifetime of the loan because they'll get you a loan takes 7 years to pay off vs maybe the 5 years you walked in with. The dealership will always try to get you to focus on the monthly payment and not the total cost of the loan. Most people are easy prey to this tactic.
Now, in the defense of the dealerships, they are a business and thus they are there to make money. Prices on cars are so competitive that they just can't stay in business solely on the profits from the car itself. Upselling on services and things you don't need and financing are a neccisity for them. Without most people falling for these, you wouldn't be able to go to any dealerships because they would go out of business.
And finally, the sad thing is the financing you can get from dealerships often ends up with someone purchasing a car they truly can't afford. This later leads to repossession and these people are the worse victims here.
Weird when my parents went to buy a car (in the US) the dealership never forced or tried to influence us to finance.
I used to create huge car ads for a large newspaper. Every week I’d see the same cards listed over and over but at different prices every week. They move the money around in so many different ways it can make your head spin.
I bought a car this June and helped a friend to buy a car last December. I got really bad impression on them. You have to travel to many dealers of the same brand to know what the actual price is. At one point a dealer even trys to intimidate me to buy their car. The whole process is like gang dealing in movies. Even I finally get a reasonably low price and a decent car, I hope I will not have to go through the awful buying experience next time.
Today, thanks to the internet, most of the prospective car buyers have more knowledge of the vehicle they're interested in, than the salesperson themselves. Then, there's the service department... Most service advisors are just salespeople who are trying to up-sell repair items. I'm not saying maintenance is unnecessary, but some of these places up-sell additives which the car manufacturer does not even support.
Please have more of this message out to encourage authority to create more law to protect consumers from dealers fraud and deceit, it’s totally a frustrated process of buying car or specially lease from dealer. Thanks for bringing out the issue
i communicate through email first, then I only show up to sign paperwork
The hardest thing for me at a dealership was paying cash. I called the dealer beforehand told them what car I was interested in and have it ready when I get there. I looked at it and decided yes I want it. I was still there all afternoon. Love the idea of buying a car from a place like Carvana. I have bought cars from eBay before and they had all the paperwork ready when I got there so that made it a pretty fast transaction.
I don't discuss financing until we agree on a price. If the price goes up once they realize I'm not financing through them then the deal is off.