Introduction to Conversation Design with Amazon Lex | AWS Events

In this video, we describe how to approach conversation design, why it's important for a development lifecycle, and specific considerations involved in conversation design. Then we continue with a specific hypothetical use case to demonstrate the process.
Learn more about Amazon Lex at go.aws/3AGnLn4
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[@diegonayalazo]

Thanks

[@ShaneCrenshaw]

When would you use this and not QnABot?

[@awssupport]

I was able to locate a couple blog posts that may help, Shane. This first one explains how QnABot interacts with Amazon Lex and Alexa: go.aws/3Y0yvYh. This second one goes into more details about Amazon Lex and shares best practices: go.aws/3Y4aQ9d. If this isn't quite what you are looking for you can always check with our community of experts over on re:Post, they may be able to share insight based on specific use cases: go.aws/aws-repost. You can also reach out to our sales team using this form: go.aws/3ZsjvTR. It will allow you to share your use case, and they would be able to provide the best options based on that. ^BD