Thank you for contacting us today! We are glad you found the video to be helpful, please don't hesitate to reach out to us with any questions! We hope you have a great day.
Hi Trent, Thank you for reaching out! Yes, you can stream directly from your iPhone to the Nucleus 8 Sound Processor without needing the Cochlear Wireless Phone Clip. If you have any other questions, please don’t hesitate to contact us at 1-800-483-3123, email us at customer@cochlear.com, or use the Live Chat feature on our online store from 8 AM to 5 PM MT. If you prefer to call, our phone support is available Monday through Friday from 6 AM to 6 PM MT.
They made it sound like I can not talk on my cell phone without the phone clip which he called “handsfree” but said that I can connect to bluetooth audio to stream. So what is it? Do I need the phone clip to talk on my cell phone or not?
Hi there! The Cochlear Nucleus Sound Processors feature built-in technology that lets you stream sound directly to your sound processor and are compatible with certain Apple and Android devices. You can learn more here: bit.ly/4eNC6RJ
@ does it all hands free? And what about how much space does Cochlear’s implants have for up grading like firmware and things like AI upgrade. I’m not talking about the processor. I want to know how much space is currently used on their implants
Hi Mercorey! Thank you for reaching out to Cochlear! We’re eager to discuss the fantastic questions you have. Please feel free to contact us directly at 1-800-483-3123, send us an email at customer@cochlear.com, or use the Live Chat feature on our online store, available from 8 AM to 5 PM MT. If you prefer to call, our phone support is available Monday through Friday from 6 AM to 6 PM MT. Looking forward to assisting you!
Hi Shanesha, thank you for contacting us! The Dryer Kit is an additional accessory available for purchase. We have it available on our Cochlear Online Store, or you can speak directly with one of our Customer Support Representatives to order one at 1-800-483-3123 or by using the Live Chat option listed below Monday - Friday from 9am to 4pm MT. bit.ly/434fkRm
Hello Fritz, great question. It depends on your clinic/hearing health facility. We would suggest speaking with your clinic to identify if they are a single or double implant center.
Hello, the cost of a hearing implant may be covered by insurance. Every health insurance plan is different. Coverage varies by insurance company, plan benefits, the type of hearing implant you may need and your hearing loss. Due to this information it is challenging to provide cost. Please refer to our website for more detailed information: bit.ly/3rLx05K
Hello Jerome, thank you for contacting us today! We would be happy to assist you, does Colin have your contact information or a method to reach you so that he can find a time that will work best?
Howdy?!Omg~you created excellent ! see you soon. Cochlear!
Thank you for contacting us today! We are glad you found the video to be helpful, please don't hesitate to reach out to us with any questions! We hope you have a great day.
Can I stream directly from my iPhone without the phone clip?
Hi Trent,
Thank you for reaching out! Yes, you can stream directly from your iPhone to the Nucleus 8 Sound Processor without needing the Cochlear Wireless Phone Clip. If you have any other questions, please don’t hesitate to contact us at 1-800-483-3123, email us at customer@cochlear.com, or use the Live Chat feature on our online store from 8 AM to 5 PM MT. If you prefer to call, our phone support is available Monday through Friday from 6 AM to 6 PM MT.
They made it sound like I can not talk on my cell phone without the phone clip which he called “handsfree” but said that I can connect to bluetooth audio to stream. So what is it? Do I need the phone clip to talk on my cell phone or not?
Hi there! The Cochlear Nucleus Sound Processors feature built-in technology that lets you stream sound directly to your sound processor and are compatible with certain Apple and Android devices. You can learn more here: bit.ly/4eNC6RJ
@ does it all hands free? And what about how much space does Cochlear’s implants have for up grading like firmware and things like AI upgrade. I’m not talking about the processor. I want to know how much space is currently used on their implants
Hi Mercorey!
Thank you for reaching out to Cochlear! We’re eager to discuss the fantastic questions you have. Please feel free to contact us directly at 1-800-483-3123, send us an email at customer@cochlear.com, or use the Live Chat feature on our online store, available from 8 AM to 5 PM MT. If you prefer to call, our phone support is available Monday through Friday from 6 AM to 6 PM MT.
Looking forward to assisting you!
I never received a dryer kit as I used to have those were the best 😭
Hi Shanesha, thank you for contacting us! The Dryer Kit is an additional accessory available for purchase. We have it available on our Cochlear Online Store, or you can speak directly with one of our Customer Support Representatives to order one at 1-800-483-3123 or by using the Live Chat option listed below Monday - Friday from 9am to 4pm MT. bit.ly/434fkRm
Do you get just one processor for SSD our two one for back up ?
Hello Fritz, great question. It depends on your clinic/hearing health facility. We would suggest speaking with your clinic to identify if they are a single or double implant center.
how much cost n8
Hello, the cost of a hearing implant may be covered by insurance. Every health insurance plan is different. Coverage varies by insurance company, plan benefits, the type of hearing implant you may need and your hearing loss. Due to this information it is challenging to provide cost. Please refer to our website for more detailed information: bit.ly/3rLx05K
Prize?
I need to book an appointment with Colin Lyle.
Hello Jerome, thank you for contacting us today! We would be happy to assist you, does Colin have your contact information or a method to reach you so that he can find a time that will work best?