Hello I bought the shark H4 but have challenges, input 2 doesn't work, all other 3 inputs work, I changed the sources From the other working inputs to input 2 but it doesn't work. I've reset, restarted no success. Issue 2. is that when I select stream port to USB the record option is disabled on both sd card and USB Disk. Issue 3.When the swichter is powered when the T bar is all the way down the mix transitions have a bad black jump in them, if I restart and power on when bar is all the way up it works well Issue 4.The device automatically switches it's self on when I insert the power cord, I expected that I should power it myself. Issue 5.when record format is set to mp4, the recoded videos longer than 30 minutes cannot be played by any software, even pro editing software like premiere pro can't load it. Also the record video size option is not in the menu, you can't select the size where the video can make breaks in the recorded files to make them shorter and manageable Otherswise it's a great unit
We don't regularly update the firmware if there is no software issue. Are you having any issue with current firmware? If that's the case please email sales@lilliputweb.net
Please help me, we use it in our church live streaming and sometimes we encounter no record in OBS because it's just stop at the middle of recording.😢😢😢
PC controls the video switcher - use ethernet cable and open browser type the IP address. VMix - Use USB type C 3.0 cable connect to the PC, the video switcher press menu button( Output--> interface--> Stream port--> USB)
Hello I bought the shark H4 but have challenges, input 2 doesn't work, all other 3 inputs work, I changed the sources From the other working inputs to input 2 but it doesn't work. I've reset, restarted no success.
Issue 2. is that when I select stream port to USB the record option is disabled on both sd card and USB Disk.
Issue 3.When the swichter is powered when the T bar is all the way down the mix transitions have a bad black jump in them, if I restart and power on when bar is all the way up it works well
Issue 4.The device automatically switches it's self on when I insert the power cord, I expected that I should power it myself.
Issue 5.when record format is set to mp4, the recoded videos longer than 30 minutes cannot be played by any software, even pro editing software like premiere pro can't load it. Also the record video size option is not in the menu, you can't select the size where the video can make breaks in the recorded files to make them shorter and manageable
Otherswise it's a great unit
How to update firmware? Still not getting any software form avmatrix website. My model is shark 4
We don't regularly update the firmware if there is no software issue. Are you having any issue with current firmware? If that's the case please email sales@lilliputweb.net
@@lilliputusa6673 how do update firmware no instructions on your site, you got to improve your communication
Can it's all input chanel 1234 chroma key at a time ? With background
No you can only use chroma and other function keys on PVW and PGM only.
Is there any software/firmware update for Shark H4? There's always an unstable connection in two HDMI program output, it blink al the time😢
Please help me, we use it in our church live streaming and sometimes we encounter no record in OBS because it's just stop at the middle of recording.😢😢😢
@@ronelcrispino2791 Have you made sure there is nothing wrong with the physical connection?
@@ronelcrispino2791 Please email sales@lilliputweb.net if you have any technical issue.
Hi, can I choose a different language?
which language are you going to use?
Hi, i have shark s4 and its not recording,, with either USB Or SD card,, KINDLY HELP
Eny one please reply this question. I am facing the same issue
@@evokecreatives so am not alone, am trying this and its not working
They only record if "Stream port" option is set to Ethernet,,, which is sad, meaning if you select "usb" it can't and doesn't record.
how to connect to pc? mine not detected to vmix instanly?
PC controls the video switcher - use ethernet cable and open browser type the IP address.
VMix - Use USB type C 3.0 cable connect to the PC, the video switcher press menu button( Output--> interface--> Stream port--> USB)