Curious, why are there only 4 time zones available in the time setup through the web interface. Of course, one of them are my time zone. Not a really big deal but it always looks weird when I go in to the GUI. Had to force the current time in the system menu.
Whats up with the Logo not going on-air with transition? PiP1 and PiP2 will do that. Pressing the Logo button only brings it up on preview. I have to press on air to put it on program. Is this by design, or another glitch?
Can anyone tell me why I can not connect the laptop with the Shark S4 Plus mixer? I use the C-USB cable that came with the mixer, and all the cables I've had, with no succes. Regards
Hello I bought the shark H4 but have challenges, input 2 doesn't work, all other 3 inputs work, I changed the sources From the other working inputs to input 2 but it doesn't work. I've reset, restarted no success. Issue 2. is that when I select stream port to USB the record option is disabled on both sd card and USB Disk. Issue 3.When the swichter is powered when the T bar is all the way down the mix transitions have a bad black jump in them, if I restart and power on when bar is all the way up it works well Issue 4.The device automatically switches it's self on when I insert the power cord, I expected that I should power it myself. Issue 5.when record format is set to mp4, the recoded videos longer than 30 minutes cannot be played by any software, even pro editing software like premiere pro can't load it. Also the record video size option is not in the menu, you can't select the size where the video can make breaks in the recorded files to make them shorter and manageable Otherswise it's a great unit
Bought my S4 about 3 months ago. I have experienced your issues 2, 3 and 4. Did not have any bad ports ........... initially. And I don't think I've had a problem with long records. (will test that when I get a chance). About a month after purchase I called tech support about the issues. On Issue 2: I was told by tech support that it was a hardware limitation. I think the same encoder used to record on the SD card or USB storage, is used the encode video to the USB webcam port . There is only one encoder in the mixer and It can only be used for one thing at a time. Despite being bummed about, I have learned to live with it. I have a separate HDMI to USB capture device if I need to do both functions at once. On issue 3: It was annoying. It was like the Tbar was reversed. I presented that to tech support. Days later acknowledged it was a "Tbar initialization or calibration issue". They put out a firmware update and told me it should fix it. I applied it and it did fix the Tbar issue. However, the new firmware broke the HDMI inputs. The mixer would no longer accept video from a computer at any resolution. And computers stopped recognizing the mixer as a monitor. There was apparently no talkback anymore. The HDMI did still work with cameras, but it was a serious problem for my work flow. Being able to easily incorporate a computer output in the program. On issue 3: I have seen that as well. Switch on when power is applied. Thought it was very odd. Just accepted it. Glad to see I'm not the only one who saw that. I ended up sending the unit back to Liliput for the HDMI problem at their request for repair/replacement after a week of back and forth. As it became clear that I wasn't doing anything wrong and none of their tests or diagnosis panned out. Firmware update broke normal HDMI function. What followed was a month or so of delays as the replacement they sent got lost in USPS and ended up returned to sender. I just received the replacement yesterday as they had to reship it last week. I am currently putting the unit through its paces testing. Tbar is working properly now after power up, even when starting in the down position. All HDMI ins are working after testing with two computers. The power on glitch is still there with power on as soon as power is applied. I can live with it. There is one glitch (I think) that has been there from the beginning, and is in this new unit as well. Unlike PiP1 and PiP2, The Logo when activated (appears on preview) will Not go on air with transition. You have to press on-air for it to appear on the program. Seems pointless to me to have the Logo button only bring up the Logo on preview and won't go on air with transition like the PiP functions. So I am calling it a glitch. I think I can live with it for now. All in all, I agree. I think it is a great little unit for the price and capability. I bought it as a backup or supplemental mixer to my ATEM Mini Extreme SDI. For small run and gun gigs, this is the mixer I will use. It is a neat little all in one device.
We don't regularly update the firmware if there is no software issue. Are you having any issue with current firmware? If that's the case please email sales@lilliputweb.net
Please help me, we use it in our church live streaming and sometimes we encounter no record in OBS because it's just stop at the middle of recording.😢😢😢
PC controls the video switcher - use ethernet cable and open browser type the IP address. VMix - Use USB type C 3.0 cable connect to the PC, the video switcher press menu button( Output--> interface--> Stream port--> USB)
@@busulwapaddy764 Yeah, I had to find that out the hard way. It is a hardware limitation. Seems there is but one streaming encoder and it can on do one thing at a time. It is sad. I have learned to live with it and keep my HDMI-USB capture card ready in case I need both functions.
Curious, why are there only 4 time zones available in the time setup through the web interface.
Of course, one of them are my time zone. Not a really big deal but it always looks weird when I go in to the GUI. Had to force the current time in the system menu.
Whats up with the Logo not going on-air with transition?
PiP1 and PiP2 will do that.
Pressing the Logo button only brings it up on preview. I have to press on air to put it on program.
Is this by design, or another glitch?
Can anyone tell me why I can not connect the laptop with the Shark S4 Plus mixer? I use the C-USB cable that came with the mixer, and all the cables I've had, with no succes. Regards
Hello I bought the shark H4 but have challenges, input 2 doesn't work, all other 3 inputs work, I changed the sources From the other working inputs to input 2 but it doesn't work. I've reset, restarted no success.
Issue 2. is that when I select stream port to USB the record option is disabled on both sd card and USB Disk.
Issue 3.When the swichter is powered when the T bar is all the way down the mix transitions have a bad black jump in them, if I restart and power on when bar is all the way up it works well
Issue 4.The device automatically switches it's self on when I insert the power cord, I expected that I should power it myself.
Issue 5.when record format is set to mp4, the recoded videos longer than 30 minutes cannot be played by any software, even pro editing software like premiere pro can't load it. Also the record video size option is not in the menu, you can't select the size where the video can make breaks in the recorded files to make them shorter and manageable
Otherswise it's a great unit
Bought my S4 about 3 months ago. I have experienced your issues 2, 3 and 4.
Did not have any bad ports ........... initially. And I don't think I've had a problem with long records. (will test that when I get a chance).
About a month after purchase I called tech support about the issues.
On Issue 2: I was told by tech support that it was a hardware limitation. I think the same encoder used to record on the SD card or USB storage, is used the encode video to the USB webcam port . There is only one encoder in the mixer and It can only be used for one thing at a time. Despite being bummed about, I have learned to live with it. I have a separate HDMI to USB capture device if I need to do both functions at once.
On issue 3: It was annoying. It was like the Tbar was reversed. I presented that to tech support. Days later acknowledged it was a "Tbar initialization or calibration issue". They put out a firmware update and told me it should fix it. I applied it and it did fix the Tbar issue. However, the new firmware broke the HDMI inputs. The mixer would no longer accept video from a computer at any resolution. And computers stopped recognizing the mixer as a monitor. There was apparently no talkback anymore. The HDMI did still work with cameras, but it was a serious problem for my work flow. Being able to easily incorporate a computer output in the program.
On issue 3: I have seen that as well. Switch on when power is applied. Thought it was very odd. Just accepted it. Glad to see I'm not the only one who saw that.
I ended up sending the unit back to Liliput for the HDMI problem at their request for repair/replacement after a week of back and forth. As it became clear that I wasn't doing anything wrong and none of their tests or diagnosis panned out. Firmware update broke normal HDMI function.
What followed was a month or so of delays as the replacement they sent got lost in USPS and ended up returned to sender. I just received the replacement yesterday as they had to reship it last week.
I am currently putting the unit through its paces testing.
Tbar is working properly now after power up, even when starting in the down position.
All HDMI ins are working after testing with two computers.
The power on glitch is still there with power on as soon as power is applied. I can live with it.
There is one glitch (I think) that has been there from the beginning, and is in this new unit as well.
Unlike PiP1 and PiP2, The Logo when activated (appears on preview) will Not go on air with transition. You have to press on-air for it to appear on the program. Seems pointless to me to have the Logo button only bring up the Logo on preview and won't go on air with transition like the PiP functions. So I am calling it a glitch. I think I can live with it for now.
All in all, I agree. I think it is a great little unit for the price and capability. I bought it as a backup or supplemental mixer to my ATEM Mini Extreme SDI.
For small run and gun gigs, this is the mixer I will use.
It is a neat little all in one device.
How to update firmware? Still not getting any software form avmatrix website. My model is shark 4
We don't regularly update the firmware if there is no software issue. Are you having any issue with current firmware? If that's the case please email sales@lilliputweb.net
@@lilliputusa6673 how do update firmware no instructions on your site, you got to improve your communication
ISO recording?
4CH series can only PGM OUT recording
Is there any software/firmware update for Shark H4? There's always an unstable connection in two HDMI program output, it blink al the time😢
Please help me, we use it in our church live streaming and sometimes we encounter no record in OBS because it's just stop at the middle of recording.😢😢😢
@@ronelcrispino2791 Have you made sure there is nothing wrong with the physical connection?
@@ronelcrispino2791 Please email sales@lilliputweb.net if you have any technical issue.
Can it's all input chanel 1234 chroma key at a time ? With background
No you can only use chroma and other function keys on PVW and PGM only.
how to connect to pc? mine not detected to vmix instanly?
PC controls the video switcher - use ethernet cable and open browser type the IP address.
VMix - Use USB type C 3.0 cable connect to the PC, the video switcher press menu button( Output--> interface--> Stream port--> USB)
Hi, i have shark s4 and its not recording,, with either USB Or SD card,, KINDLY HELP
Eny one please reply this question. I am facing the same issue
@@evokecreatives so am not alone, am trying this and its not working
They only record if "Stream port" option is set to Ethernet,,, which is sad, meaning if you select "usb" it can't and doesn't record.
I just sent an email to you
@@busulwapaddy764 Yeah, I had to find that out the hard way. It is a hardware limitation.
Seems there is but one streaming encoder and it can on do one thing at a time.
It is sad. I have learned to live with it and keep my HDMI-USB capture card ready in case I need both functions.
Hi, can I choose a different language?
which language are you going to use?