TiASG2015: The story of GrabTaxi

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  • เผยแพร่เมื่อ 24 ธ.ค. 2024

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  • @ivanfernandez847
    @ivanfernandez847 9 ปีที่แล้ว

    really great info about company culture.. formerly from a F&B venue 1-Altitude and did the face to face talking to managers and staff.. it really work.. congrats on the raise funds.. cheers, may grabtaxi help more people to have safe trip..

  • @zhidapang8825
    @zhidapang8825 6 ปีที่แล้ว

    Action speaks louder than words.. instead of keep sending all the “ we heard you , we value all our drivers feedback
    “Please show what action the management is going to take better than just telling ...I auge the Management to solve all the issues below ASAP
    1 - passengers arrived late / drivers waited for more than 5 minutes ( its fixed rate ! )
    2 - passengers cancel booking when driver already arrived at the pick up point ! ( fuels and times )
    3 - wrong pick up / drop off point
    4 - passengers request stop at some shop to buy things during the trip ! ( it’s cheap ride and it’s fixed rate ! )
    5 - passengers asked to drop a friend first somewhere where by the direction is not on same direction with the drop off point ! ( it’s cheap ride and it’s fixed rate ! )
    6 - in the event where after drivers arrived the pick up point waited for more than 5 minuets if the passengers no response to the message or calls or not ready for the ride when drivers make the cancellation it should contributed to the passengers cancellation rate Instead of drivers ( it so unfair and it’s not the driver fault )
    7 - pick up for condos / flat passengers should always notify drivers in advance if they wish to pick up inside the condos/flat such as block 1 or whatever not after when drivers arrived .
    8 - in the event when 5 minuets after picking up the passenger if the passenger still not ready to go “ waiting for friends or other circumstances “ ( only book when you are ready )
    9 - trip delayed caused by the passengers ( go to ATM , buy things , forgot something have go back and get it and more )
    10 - too far the pick up point ! Not more than 5 km from the drivers current location . ( RM 5 fare - 5 to 9 KM pick up point away from your current location when it jam it can take more than 20 - 30 minuets just to reach the passengers ! What’s the worst is the passengers cancel the booking when you’re halfway or has arrived ! )
    11 - passengers should always be alert after the booking accepted recognise the Car plate numbers and get ready at the pick up point once you see your driver is coming wives hand let the drivers know you are the passenger . the driver wouldn’t know who is the passenger if you didn’t give them any signal ! ( once there’s this rider was standing in front of me I was looking for her it was at the bus stop outside the lrt many people were waiting there she didn’t give me any signal and plus all the cars keeps coming I thought forgot it so I leave the bus stop ..then she called asked where are you going ? Said she saw me ! Then I make a big U turn back to her and I remembered when she got on board she was up sad with me first thing she said to me " why did you leave just now ? " what on earth makes you believers that I would waste time make a big U turn if I knew that it was you ! )
    12 - for safety reasons drivers should be able to see the passengers profile picture and their passenger rating too
    Just the same as they can see drivers profile and driver rating
    13 - free toll for grab help line ! ( didn’t realise it wasn’t free until phone bill out )
    We should always improve Malaysian public transport social responsibility practice in a safety , efficient and productive riding experience .
    Create a friendlier and healthier society

  • @napoleonb55
    @napoleonb55 7 ปีที่แล้ว +1

    I swear the interviewer looks like bryan wee

  • @mantangrabcar7310
    @mantangrabcar7310 6 ปีที่แล้ว

    angkun grabcar yang kena blokir.jangan digunakan duit.atau dijual kembali..kasihan yang korban..

  • @kohein9292
    @kohein9292 8 ปีที่แล้ว +1

    Thanks for the great share! Will take note the advice =) God bless!

    • @alejandrofrancis5530
      @alejandrofrancis5530 3 ปีที่แล้ว

      Sorry to be so off topic but does someone know a method to log back into an Instagram account?
      I was dumb forgot my password. I love any tricks you can give me

    • @cesaryehuda7373
      @cesaryehuda7373 3 ปีที่แล้ว

      @Alejandro Francis instablaster ;)

    • @alejandrofrancis5530
      @alejandrofrancis5530 3 ปีที่แล้ว

      @Cesar Yehuda i really appreciate your reply. I found the site through google and im in the hacking process now.
      I see it takes a while so I will reply here later with my results.

    • @alejandrofrancis5530
      @alejandrofrancis5530 3 ปีที่แล้ว

      @Cesar Yehuda It did the trick and I finally got access to my account again. Im so happy:D
      Thank you so much, you saved my account!

    • @cesaryehuda7373
      @cesaryehuda7373 3 ปีที่แล้ว

      @Alejandro Francis no problem :)

  • @momiloveyou5927
    @momiloveyou5927 6 ปีที่แล้ว

    but seriously .. the driver apps like a beta version until now 2018 compare uber is more stable. and because of apps and technology inaccurately ..a lot drivers get baned ..and that's sucks Anthony Tan

  • @mantangrabcar7310
    @mantangrabcar7310 6 ปีที่แล้ว

    ANGKUN GRAB YANG KENA BLOKIR..JANGAN DIGUNAKAN ATAU DIJADIKAN DUIT.

  • @shihuiwong5704
    @shihuiwong5704 3 ปีที่แล้ว +1

    This host is though ...

  • @gboybotitoy83
    @gboybotitoy83 7 ปีที่แล้ว

    Handsome CEO

  • @makeupprokiller528
    @makeupprokiller528 6 ปีที่แล้ว

    Grab bought over uber #ripuber

  • @aemericenglish2417
    @aemericenglish2417 5 ปีที่แล้ว

    day 1 he launch : 11k downloads n 160 taxis
    check cash everday
    dont joking only spend money for marketing, should spend money for building real product
    painful mistake
    1. hire wrongly - stand for the right even its more 'cost'
    2. dnot spend time - understand people who join u
    hire faster,sharper,smarter and humble still reporting u
    50% time spend to filtering people
    25% time spend to existence people
    25% time with email?

  • @norimanomar6022
    @norimanomar6022 7 ปีที่แล้ว

    waste time..
    take taxi is the best😀