@@kuemagecollector one click setup, for me specific case this is the very first headset with such interesting dolby atmos configuration, it really brings the next level with the sound around you. Ace itself, for my usage (work, music, tv) fits perfectly.
We apologize for the inconvenience, the best next step would be to reach out to one of our technicians on the Support team for assistance. They will be able to assess diagnostics on your system and advise on solutions and best practices. Please contact the team at support.sonos.com/s/contact. 🔊
Hello Nick, Yes, the new Sonos app for iOS or Android is required to set up TV Audio Swap with the Sonos Ace. To make it work, you need to enable WiFi on the home theater speaker. TV Audio Swap is compatible with: Arc, Arc SL, Beam (Gen 1), Beam (Gen 2), Ray, and the new Arc Ultra.
We apologize for the inconvenience, the best next step would be to reach out to one of our technicians on the Support team for assistance. They will be able to assess diagnostics on your system and advise on solutions for updates to your Era 100. Please contact the team at support.sonos.com/s/contact. 🔊
Sonos Ace are a total fail for my needs, so disappointed as they were due to be on my shopping list. I have a 4.1 Sonos system with Amp driving the fronts, I love it but can’t use this feature and a turntable into port that won’t work with these either. Following on from the app issues I’m nervous about committing further into the Sonos ecosystem, losing faith.
Would love for this to work with two headphones at once for my wife and I to be able watch movies after our daughters are asleep, but currently it seems it only works with one at a time? How disappointing.
This is great feedback and something we will pass along to the product team for future updates. Have you tried Ace TV Audio Swap yet with your current setup?
@@sonos I’ve done the audio swap with my Arc but haven’t tried the Ray or Beam since the recent update added them to the Audio Swap feature. Is there any chance that feature could extend to work with the Amp, Playbar, and Playbase one day?
Finally, works with beam 2.
how is it?
@@kuemagecollector one click setup, for me specific case this is the very first headset with such interesting dolby atmos configuration, it really brings the next level with the sound around you. Ace itself, for my usage (work, music, tv) fits perfectly.
Really good but spatial audio only works on tv swap
Can you still have sound coming from the Soundbar at the same time as the headphones or is it one or the other?
Would love if the app worked for music and movie as before, now most frustration for lagging or not working at all 😞
We apologize for the inconvenience, the best next step would be to reach out to one of our technicians on the Support team for assistance. They will be able to assess diagnostics on your system and advise on solutions and best practices. Please contact the team at support.sonos.com/s/contact. 🔊
Can you send audio from an arc? Or just arc ultra? Thanks
Hello Nick,
Yes, the new Sonos app for iOS or Android is required to set up TV Audio Swap with the Sonos Ace. To make it work, you need to enable WiFi on the home theater speaker. TV Audio Swap is compatible with: Arc, Arc SL, Beam (Gen 1), Beam (Gen 2), Ray, and the new Arc Ultra.
Can you please explain why my era 100 is having a problem with updating?
We apologize for the inconvenience, the best next step would be to reach out to one of our technicians on the Support team for assistance. They will be able to assess diagnostics on your system and advise on solutions for updates to your Era 100. Please contact the team at support.sonos.com/s/contact. 🔊
Why has Patrick Spence disabled comments on his video statement? #patrickspenceresign
Sonos Ace are a total fail for my needs, so disappointed as they were due to be on my shopping list. I have a 4.1 Sonos system with Amp driving the fronts, I love it but can’t use this feature and a turntable into port that won’t work with these either. Following on from the app issues I’m nervous about committing further into the Sonos ecosystem, losing faith.
Would love for this to work with two headphones at once for my wife and I to be able watch movies after our daughters are asleep, but currently it seems it only works with one at a time? How disappointing.
This is great feedback and something we will pass along to the product team for future updates. Have you tried Ace TV Audio Swap yet with your current setup?
@@sonos I’ve done the audio swap with my Arc but haven’t tried the Ray or Beam since the recent update added them to the Audio Swap feature. Is there any chance that feature could extend to work with the Amp, Playbar, and Playbase one day?
This is what I need, currently have to use 2 Bluetooth headphones with my LG tv but with the lack of extra features such as Spatial Audio
I believe this now works with the android phone but not 100%
7 Sonos products that stopped working during the summer. Terrible customer support. FTC complaint filed.
To less, to late...!
Because you delete all my comments:
Stop posting Videos and fix the App!!!
fix the mf app