Enterprising Insights, Episode 28 - Leverage Data to Enable ROI from AI

In this episode of Enterprising Insights, host Keith Kirkpatrick is joined by Robert Kramer, VP and Principal Analyst at Moor Insights & Strategy, to discuss using data to enable ROI from AI deployments. The pair discuss this topic through the lens of several events they attended in recent weeks, including SAP Sapphire, Zoholics, PegaWorld iNspire, and Databricks Summit. The two conclude the show, each contributing a Rave to the Rant and Rave segment.
#TheFuturumGroup, #EnterprisingInsights, #AI, #workflows, #efficiencies, #copilot, #contactcenter, #CCaaS, #GenAIBuddy, #BluePrint, #federation, #generativeAI, #customersupport, #contentgeneration, #sentiment, #CSAT, #cloud, #sales, #marketing, #support, #customerexperience, #transnationallocalism, #S4HANA, #cloudmigration
Disclosure: The Futurum Group is a research and advisory firm that engages or has engaged in research, analysis, and advisory services with many technology companies, including those mentioned in this article. The author does not hold any equity positions with any company mentioned in this article.
Analysis and opinions expressed herein are specific to the analyst individually and data and other information that might have been provided for validation, not those of The Futurum Group as a whole.