No. They asked me to send it in for repair. They said they knew what it was and the only way for them to fix it was for me to ship it to them so they can fix it. I would have to cover the cost of shipping it to them, return shipping, and the repair was $125. I literally used the machine 4 times. If they have a fix for a known issue, then it should be available for the customer to implement, or be covered by the company. I don’t want to spend any more time or money on this machine right now. I may buy another machine in the future but it don’t be another cameo plus.
Did u sort it as mine doing the same issue
No. They asked me to send it in for repair. They said they knew what it was and the only way for them to fix it was for me to ship it to them so they can fix it.
I would have to cover the cost of shipping it to them, return shipping, and the repair was $125. I literally used the machine 4 times.
If they have a fix for a known issue, then it should be available for the customer to implement, or be covered by the company.
I don’t want to spend any more time or money on this machine right now. I may buy another machine in the future but it don’t be another cameo plus.