Towards Robust GenAI: Techniques for Evaluating Enterprise LLM Applications

Speaker: Dhruv Singh, Co-Founder & CTO, HoneyHive AI
As LLMs become incredibly capable, evaluating their performance and safety has gotten trickier. Traditional human evaluation is slow, expensive, and biased. This bottleneck hinders enterprise AI adoption.
This talk will outline the pitfalls of current evaluation methods. It will then introduce emerging automated evaluation solutions. The approach combines real-time ""micro evaluators"" that monitor models with strategic human feedback loops. This powerful combination provides constant insights into a model's strengths, weaknesses, and blind spots. By the end, you'll learn strategies to confidently use language models in your apps and products.