When customers send me a message I only receive the option to like or reply to te comment. How do I get the option to send a direct message to a customer's comment?
Hi Brittany, we do have the Facebook Auto Comment Reply feature to help with your use case. To set it up, check our blog guide here: respond.io/blog/facebook-comment-auto-reply#toc-mobile-3
Hi, thanks for your video. I have different kinds of services, and people message me after they press the message button in the service, but I don't know through which service they are messaging me?
Hey Dima, we would like to understand your question and use case better. Do speak to us here 👉🏼 respond.io/contact so we can continue this conversation. 😃
I keep getting messages like "Can I learn more about your business? or "Can I learn more about your ad?". What automated text should I write up to respond to the people? I have an online ecommerce store that sells different products in categories like kids & babies, pets, home supplies, best sellers and clothing like hoodies or sweatshirts with my own custom design.
I created a Facebook business page however it’s not receiving messages. I’ve tried from 3 different accounts to message my business page and none of the messages are coming through. Any advice?
Hi Golden Reaper & Bri Taylor, This could be due to Meta's new Handover Protocol update: developers.facebook.com/docs/messenger-platform/handover-protocol#:~:text=If%20you%20want,standby%20webhooks%20notifications. Try troubleshooting with these two methods. ➡️ For Facebook messages not coming through, try following this troubleshooting method: docs.respond.io/messaging-channels/facebook-messenger#messages-are-not-arriving ➡️ If you can’t send out messages from the respond.io platform, try troubleshooting with this method: docs.respond.io/messaging-channels/facebook-messenger#inability-to-send-out-messages If neither of these methods worked, do speak to us here 👉🏼 respond.io/contact
Hey there! Just go to 'Pages' on Facebook and select 'Create a Page', after that follow and complete the steps there to create a business Page. Hope this helps!
By using our platform, you can manage your overflowing messages by distributing these messages to different people on your team to process. It's also possible to automate some of the conversations depending on the use case. If you'd like to know more regarding our messaging platform, you may contact us at respond.io/contact 😄
Hey there, visually the UI might have change over the years, but the steps should be the same. Hope that helps! If you'd like us to assist you with this, contact us here: respond.io/contact
![Facebook Business Page Tutorial [FAST & EASY]](http://i.ytimg.com/vi/_jtiq4ZJOUc/mqdefault.jpg)
I can only reply my chat but I don't know if he already seen no display
When customers send me a message I only receive the option to like or reply to te comment. How do I get the option to send a direct message to a customer's comment?
Hi Brittany, we do have the Facebook Auto Comment Reply feature to help with your use case. To set it up, check our blog guide here: respond.io/blog/facebook-comment-auto-reply#toc-mobile-3
Very insightful 👍
😊😊hi i am Bangladesh boy..... & i like u soo much❤
Hi, thanks for your video. I have different kinds of services, and people message me after they press the message button in the service, but I don't know through which service they are messaging me?
Hey Dima, we would like to understand your question and use case better. Do speak to us here 👉🏼 respond.io/contact so we can continue this conversation. 😃
Why does the icon for "USA" also include all of Canada as well? Lol. Perhaps "north America" would be a more appropriate label?
I keep getting messages like "Can I learn more about your business? or "Can I learn more about your ad?". What automated text should I write up to respond to the people? I have an online ecommerce store that sells different products in categories like kids & babies, pets, home supplies, best sellers and clothing like hoodies or sweatshirts with my own custom design.
Hi Elijah, we would like to understand your use case. Do speak to us here 👉🏼 respond.io/contact so we can assist you better. 😃
I created a Facebook business page however it’s not receiving messages. I’ve tried from 3 different accounts to message my business page and none of the messages are coming through. Any advice?
I’m having this same problem!!!!!
Hi Golden Reaper & Bri Taylor,
This could be due to Meta's new Handover Protocol update: developers.facebook.com/docs/messenger-platform/handover-protocol#:~:text=If%20you%20want,standby%20webhooks%20notifications.
Try troubleshooting with these two methods.
➡️ For Facebook messages not coming through, try following this troubleshooting method: docs.respond.io/messaging-channels/facebook-messenger#messages-are-not-arriving
➡️ If you can’t send out messages from the respond.io platform, try troubleshooting with this method: docs.respond.io/messaging-channels/facebook-messenger#inability-to-send-out-messages
If neither of these methods worked, do speak to us here 👉🏼 respond.io/contact
Tnx for help 😊Your so beautiful ❤
how do you set up a business facebook page?
Hey there! Just go to 'Pages' on Facebook and select 'Create a Page', after that follow and complete the steps there to create a business Page. Hope this helps!
How do I manage so many orders like two hundred / three hundred product orders come together in Messenger?
By using our platform, you can manage your overflowing messages by distributing these messages to different people on your team to process. It's also possible to automate some of the conversations depending on the use case. If you'd like to know more regarding our messaging platform, you may contact us at respond.io/contact 😄
Is that on 2024?
Hey there, visually the UI might have change over the years, but the steps should be the same.
Hope that helps! If you'd like us to assist you with this, contact us here: respond.io/contact
Salut
My chatt answear on everythiung -.-
Hi Stefan, we would like to understand your use case. Do speak to us here 👉🏼 respond.io/contact so we can assist you better. 😃
What's your name 🤣.?
😂 We are not telling you 🤫
Hi
The "Ultimate Guide" is 4 min long? What a joke...
Feel free to read up more here 👉🏼 respond.io/blog/facebook-business-chat 😄