I watched this video before my last attempt and holding upside down and holding brp with another hand really worked in my case as well. Really appreciate thankssss❤
Thanks Jola, I should add If you have the old brp, you might struggle due to natural wear and tear (mine was 10years old). I called the hotline and they helped me proceed without any further issues, after security and verification of course
@@oreyelubabatunde1292 gently put the camera of your phone on the golden chip upside down on a flat surface and move slowly. When it picks up, don’t move again
Thank you so much for this video, I’ve been on this since yesterday still couldn’t scan it, I even use my husband phone after it logged me out on my iPhone X. I will try it again tomorrow. A quick question please does it have to be iPhone 13 or can I use my iPhone X
hello, can I ask where is the chip located? Is it the one in front with your photo or is it at the back? I hope to hear from you. I've been trying and no luck still :(. Thank you in advance xx
Hi Jola, you truly are an angel in disguise. I am so glad I found your video (rather your video found me) , you helped a ton with such a simple tip 'invert the iphone'. Thank you❤
I’m in this position now Sis. My decision will be processed on 25th of this month because of my dissertation stuff and my Visa is expiry on 30th. I have anxiety like this.
Hello! Thank you for the video Jola! I have a question about moving the phone during scanning. Should there be an inch gap or i should let the phone touch the surface of brp and then slowly move
Hi jola em struggling to scan i tried all tips up side down but not wrking on iphon13 pro max i tried 15pro max but not working on mine brp rest working on friends brp dont know whats wrong please help .
@@derickboakye394 this is a bit hard to understand I can’t imagine how frustrating it may look. I didn’t encounter such and it could be the new rules of stopping BRP. Try to start afresh and see. I am sorry if I could not help but this is what I can say☺️
@@sabaaslam4766 On newer BRPs, the chip will not be visible. Place your phone on the card, making sure that the top of the phone covers the card without overlapping it.
Hi, So when did you and your husband get the decision. Also when did you receive your BRP? My wife has applied for her renewal of Dependent visa. She has submitted Our marriage certificate as the relationship proof. Is that sufficient?
Hello Vikram, so we applied January and got our BRP in March that’s 8 weeks after . Yes all she need to is to send the marriage certificate and maybe tenancy agreement that carries your names. So it takes 8 weeks if you have made the necessary payment ( IHS and Visa fee)
I use iPhone 14 pro max, have been locked out after several attempts. When do I have to turn the iPhone upside down and secondly would I still focus the camera lens in close contacts with the Brp chip while it’s turn ? I really wish to get this stress off 😢
Hi @livemeka, please how were you able to do it? I have been locked out yesterday morning for 24hrs and I will try again soon. Please gimme tips you used
It’s really tricky honestly. Once you are logged in again, I don’t know the phone you use try not to place it directly but slightly above and gently move your hand. It’s hard though but you have to keep trying. The upside down method worked very fast for me and I know how frustrating it may seem
I just got locked out, do i need to turn my iphone upside down to get the processing chip message? Or once i get the message i turn the phone upside down? (i stopped moving whenever i would get the processing chip message...)
Hello, sorry about getting locked out. You can turn your phone when it tell you to scan for the chip . Please remove the case of your phone and gently scan through
I am not sure what you mean... do u mean i should turn the phone while the screen says 'move phone to read chip' and then hold the phone still when the 'processing chip' message appears on the screen?@@chatwithjola1403
I’m sorry about this. I can’t imagine your frustration right now. Try to remove the jacket of your phone, and turn upside down make sure it’s not too close to the chip just a bit on top and move gently. Or just check the surface of the place you are using. Make sure it’s flat enough with good lighting. Lastly, don’t panic just use both hands to move it gently on the chip . I hope these point helps . Just keep me informed to see . Thank You very much
@@chatwithjola1403 Alright, thank you for your immediate reply, I appreciate. My iPhone has a transparent skin do I have to remove that as well. I removed the case already. What about transparent skin does that affect identifying the chip??
Hi Lola. Thanks for the video. In my own case, my Brp chip is not visible and that makes it difficult to know where to actually place the lens. Secondly I tried logging back today and I still got same message ( saying I have been logged out and for 24 hours, meanwhile is past 24 hours now). Or could it be because is a Sunday
Also, you talked about your chip unclear. If it’s damaged maybe you book an appointment at Southampton. If that’s not the case then clean the surface gently like you are cleaning an eyeglass softly. Then try these steps Look for a flat surface more like on top of the laptop. Make sure the light is bright enough. Then it should not be too close to the chip slightly above and be still don’t shake just gently 😀. Take off the jacket of your phone and clean your lens also. Then I advise when you are trying, try next time very early so that if your 24hrs clock it will meet you early. Please keep me updated on this🥰 thank you very much for reaching out to Jola
Greetings Jola, please I have some questions, I am still unable to scan after the tips. Maybe they have locked me out for the 24hours also, did you apply for your baby? I look forward to your response. Thanks
Good evening, how did you scan? Have you checked the light in your environment, and the jacket of your phone? Also, use a flat surface to gently scan upside down or the normal way. Don’t place it too close on the chip just make sure it’s the same angle with the chip. Lastly ma, I didn’t not apply for my baby since I had not done her birth certificate. I hope all these help pls🥰
I’m sorry I don’t understand the question until if I can remember, the passport details part should be before the scanning of the chip. Remember you filled in some details on the uk website before it took you the app for scanning where it verifies you biometric. I don’t know if I answered your question but this is what I know about passport details.
@Zamzamcoston5487 so sorry to hear this. I know it’s a bit tricky trying it out. Try to take out you phone from its case and try it on a bright and flat surface. It needs lots of patience and someone else could assist you with it.
Hi Dola, it’s tricky honestly. What i did was using my Iphone 13 pro max then turned it upside down gently on the chip. Someone else could try it out for you. You can try a friend using Iphone 13 upward and try it
Pls move to the next video mr teacher. Those who saw the value appreciated it so your opinion doesn’t count. Let me talk in peace for those that wants to listens.
Please jola Do I need to turn my brp card upside down too Or just the phone Pls or have my number and u will show me a video of how you placed it on WhatsApp
Hi jola em struggling to scan i tried all tips up side down but not wrking on iphon13 pro max i tried 15pro max but not working on mine brp rest working on friends brp dont know whats wrong please help .
Please how were you able to fix it? My iPhone 15 pro max isn’t scanning too and I even tried using my Nigerian passport but it’s saying there’s a problem with your document.
@@VivianNwabueze-h6z I know how it feels. Have you tried cleaning your camera lens? Or try to place the camera lens on the golden chip just leave it there and see
I tried couple of times, but trust me holding the phone upside down very gently really works, I thank you for this benefecial information.
I watched this video before my last attempt and holding upside down and holding brp with another hand really worked in my case as well. Really appreciate thankssss❤
I am very happy it worked for you💃🏿💃🏿💃🏿💃🏿
God bless you!!!! I just tried this and it worked asap!
After weeks of trying...came across your video. It's like magic. Thanks.
You are a life saver! Mine went through on the very last try. Thank you so much 🤗
💃🏻💃🏻💃🏻💃🏻💃🏻💃🏻 so excited hearing this
Thanks a lot. This trick worked with iphone 7+ 💯💯💯💯💯
Hello, I was using 7+ and it is saying chip not found. So did you turn your phone upside to do it?
Watched this one time. and did mine. one try. done and dusted. Thank you
You’re welcome
Thanks you so much, turning the phone upside down really worked.
Pls which iPhone you used bcos have been doing it but not work ..I used iPhone x pro max and 15 pro max but not work
thank you so much it just worked now after a week of trying ❤ the key was holding the phone upside down
Hiii was having the same problems. Once I turned my phone upside it accepted once and for all thankssssss
You are fantastic♥️.Thnks so much with your trick i did it in seconds💕💕
I’m honoured to hear this❤️
Thank you very much, after listening to you, I was able to scan the chip (after plenty wahala). Thank you again
You’re welcome
Holding the phone upside down method works. Thank you very much ❤
You’re welcome
Thanks Jola, I should add If you have the old brp, you might struggle due to natural wear and tear (mine was 10years old). I called the hotline and they helped me proceed without any further issues, after security and verification of course
@@shuvaikawenya3759 thank you for the great info
Thank you so much, it worked after many frustrated trials.
Thank you very much
This really worked for me as I was frustrated already
Awnnn I’m happy it worked
Did you place your phone on it or move up or move around the brp
@@oreyelubabatunde1292 gently put the camera of your phone on the golden chip upside down on a flat surface and move slowly. When it picks up, don’t move again
Thank you so much for this video, I’ve been on this since yesterday still couldn’t scan it, I even use my husband phone after it logged me out on my iPhone X. I will try it again tomorrow.
A quick question please does it have to be iPhone 13 or can I use my iPhone X
Thank you my sister I have to try that too
Holding the phone upside down really worked...thanks so much!
You’re God sent 🎉
Awnn all thanks to God
you are a life saver. Thank you so much
Thanks its work I was trying for a long time but it was not happening, thank you so much
hello, can I ask where is the chip located? Is it the one in front with your photo or is it at the back? I hope to hear from you. I've been trying and no luck still :(. Thank you in advance xx
If it’s the same brp i have it’s the golden chip by your right. Locate your golden chip
Pls where is the chip located in Nigeria's passport...
The upside down trick actually worked. Thanks
Hi Jola, you truly are an angel in disguise. I am so glad I found your video (rather your video found me) , you helped a ton with such a simple tip 'invert the iphone'. Thank you❤
Yippie 💃🏻💃🏻💃🏻💃🏻💃🏻 so excited to hear this. Thank you very much ❤️
You jxt sorted me out ! Was so frustrated 😴. God bless you
Amen and you too🥰
I’m in this position now Sis. My decision will be processed on 25th of this month because of my dissertation stuff and my Visa is expiry on 30th.
I have anxiety like this.
It is well. Just be hopeful ❤️❤️
This was a life saver, thanks a lot for your help!
This was really helpful. Thank you so much 🎉
Hello! Thank you for the video Jola! I have a question about moving the phone during scanning. Should there be an inch gap or i should let the phone touch the surface of brp and then slowly move
Honestly, it could be tricky so trying giving it an inch to move slowly and the surface also matters a lot. It should be on a flat surface
Thank you!! I’ll try that soon 😊
@@udayavakati5388 you’re welcome. Good luck😃
@@chatwithjola1403 The upside down method worked like charm :) Thank you once again. Bless you :)
Please is the BRP Chip located? I have tried this with an iPhone 15 but it has locked me out now. Quite frustrating
Hi jola em struggling to scan i tried all tips up side down but not wrking on iphon13 pro max i tried 15pro max but not working on mine brp rest working on friends brp dont know whats wrong please help .
Thank you so much,it’s worked
God bless you
Worked for me! Thanks for the tip.
I’m freaking out now, my iPhone 13 Pro Max isn’t picking my chip.
Remove the case and turn it upside down to scan. I use the same 13 pro
iPhone 13 Pro Max doesn’t work as well. How do I do it ?
Turn it upside down
YOURE AN ANGEL, thank you
Please the app is telling me I’m using the wrong document when taking pic of my brp . Please what should I do
@@derickboakye394 this is a bit hard to understand I can’t imagine how frustrating it may look. I didn’t encounter such and it could be the new rules of stopping BRP. Try to start afresh and see. I am sorry if I could not help but this is what I can say☺️
Mine is not working , I have tried all I could with different phones.
Hello Jola, thank you for the information. However what part of the card are we to scan since some of us do not have the visible chip? Thank you
Oh really. I’m just hearing that for the first time. It should be the gold part by the right
Right or left....the gold part is on the left top left corner
Thanks for this video
where is chip in new brp cards? front side or back side? chip is hidden.
@@sabaaslam4766 oh I don’t know about the new BRP but the one I have is on the top right. The gold chip
@@chatwithjola1403 Hi is it in front side or back side?
@@sabaaslam4766 On newer BRPs, the chip will not be visible. Place your phone on the card, making sure that the top of the phone covers the card without overlapping it.
@@chatwithjola1403 hi, should I place fone on front side of card or back side or card?
Please help with the chip place in new 2023 UK BRP card, I mean where is the chip on BRP card
It’s on the left side of the card . That iron part that looks like Gold
you mean which is in rectangular shape with purple colour and top of the photo@@chatwithjola1403 ?
I have tried several times and am still logged out. I keep getting same message saying I have been logged out for 24 hours
Are you in Portsmouth?
No
@@obianujuanyanwu-dikeocha2499 ops you could ask someone to help you if possible
Hi,
So when did you and your husband get the decision. Also when did you receive your BRP?
My wife has applied for her renewal of Dependent visa. She has submitted Our marriage certificate as the relationship proof. Is that sufficient?
Hello Vikram, so we applied January and got our BRP in March that’s 8 weeks after . Yes all she need to is to send the marriage certificate and maybe tenancy agreement that carries your names. So it takes 8 weeks if you have made the necessary payment ( IHS and Visa fee)
Thanks
Thanks for information, it worked for me
I use iPhone 14 pro max, have been locked out after several attempts. When do I have to turn the iPhone upside down and secondly would I still focus the camera lens in close contacts with the Brp chip while it’s turn ?
I really wish to get this stress off 😢
So sorry about this. I can’t imagine how you are feeling. All I can advise is to try another surface with good lighting.
Hi @livemeka, please how were you able to do it? I have been locked out yesterday morning for 24hrs and I will try again soon. Please gimme tips you used
I tried this and still doesnt work,i been lock out form the app
It’s really tricky honestly. Once you are logged in again, I don’t know the phone you use try not to place it directly but slightly above and gently move your hand. It’s hard though but you have to keep trying. The upside down method worked very fast for me and I know how frustrating it may seem
Can I use iphn 14pro max to scan the chip because I have used Samsung but I have been logged out for 22hours
@@gurjotkaurgill1420 yes pls try it and see. Be slow not so fast doing it
It looks like its not accepting Samsung Galaxy Note. A 2023 version
Thank you sister moving the phone helped I have an iPhone 14 so you know my camera is lean up 😅
I’m glad it worked for you😊
I just got locked out, do i need to turn my iphone upside down to get the processing chip message? Or once i get the message i turn the phone upside down? (i stopped moving whenever i would get the processing chip message...)
Hello, sorry about getting locked out. You can turn your phone when it tell you to scan for the chip . Please remove the case of your phone and gently scan through
I am not sure what you mean... do u mean i should turn the phone while the screen says 'move phone to read chip' and then hold the phone still when the 'processing chip' message appears on the screen?@@chatwithjola1403
I'm trying on my iPhone 13 and the chip is not scanning upside down as well. Could you help me please here
I’m sorry about this. I can’t imagine your frustration right now.
Try to remove the jacket of your phone, and turn upside down make sure it’s not too close to the chip just a bit on top and move gently.
Or just check the surface of the place you are using. Make sure it’s flat enough with good lighting.
Lastly, don’t panic just use both hands to move it gently on the chip .
I hope these point helps . Just keep me informed to see . Thank You very much
@@chatwithjola1403 Alright, thank you for your immediate reply, I appreciate. My iPhone has a transparent skin do I have to remove that as well. I removed the case already. What about transparent skin does that affect identifying the chip??
@@UncoveredSecrets just remove and try it out let’s see
Hi Lola.
Thanks for the video. In my own case, my Brp chip is not visible and that makes it difficult to know where to actually place the lens. Secondly I tried logging back today and I still got same message ( saying I have been logged out and for 24 hours, meanwhile is past 24 hours now). Or could it be because is a Sunday
Good evening 😊, sorry about the difficulty. Firstly they close very early on Sunday so I advice you try again tomorrow
Also, you talked about your chip unclear. If it’s damaged maybe you book an appointment at Southampton. If that’s not the case then clean the surface gently like you are cleaning an eyeglass softly.
Then try these steps
Look for a flat surface more like on top of the laptop.
Make sure the light is bright enough. Then it should not be too close to the chip slightly above and be still don’t shake just gently 😀. Take off the jacket of your phone and clean your lens also.
Then I advise when you are trying, try next time very early so that if your 24hrs clock it will meet you early.
Please keep me updated on this🥰 thank you very much for reaching out to Jola
You saved my day, Love you
Awnnnn I’m happy 🥰🥰
Does it work for Android also
Greetings Jola, please I have some questions, I am still unable to scan after the tips. Maybe they have locked me out for the 24hours
also, did you apply for your baby? I look forward to your response. Thanks
Good evening, how did you scan?
Have you checked the light in your environment, and the jacket of your phone?
Also, use a flat surface to gently scan upside down or the normal way. Don’t place it too close on the chip just make sure it’s the same angle with the chip.
Lastly ma, I didn’t not apply for my baby since I had not done her birth certificate.
I hope all these help pls🥰
Yes, I’ve scanned but couldn’t continue with the application, so I wait for 24hours or something
So once a baby has birth certificate, you’d apply for the baby?
@@ujunwaokorie5837 I don’t think so. Maybe my next renewal . I think because she does not have a passport and not old enough
Please I need clarification please
Thankyou so much it worked 😊❤
💃🏻💃🏻💃🏻💃🏻💃🏻💃🏻 you’re are welcome
I can’t snap my Son… how do I book an appointment?
If you have your son’s birth certificate you can use that if it helps
God bless you sweetheart ❤
omgggg thak you so much it worked!!!!!!!!
How would they pay you back are you going to apply for it like NHS
Yes if you work in the health care setting with proof of payslips . You can check the gov website for more info
@@chatwithjola1403 Do u mean all the money paid for graduate visa would be refunded if working in the health sector pls?
@@wendya6031 not all but they pay half then in 6months they pay another but nor but not everything
How do i add passport details incase i want to travel??
I’m sorry I don’t understand the question until if I can remember, the passport details part should be before the scanning of the chip. Remember you filled in some details on the uk website before it took you the app for scanning where it verifies you biometric. I don’t know if I answered your question but this is what I know about passport details.
Sister I’m finding really hard to scan
Does it have to be iPhone 13 or can I use iPhone X
To be honest you can try it out and see if it works for you.
Hi I need to know it is it will be locked if we tried more than 3 times
Yes pls. It will lock after certain attempts and works the following day. So pls take it slow
VERY HELPFUL INFORMATION BUT PLEASE REDUCE THE COMMENTARY AND TALKING
Thank you
Very useful❤
Thank you so much!! You saved me
Yippie💃🏿💃🏿💃🏿💃🏿
it works. Thanks
You’re welcome
Please, can iphoneXsmax do it
Hello jola, how do you know you have been logged out?
Because I kept trying and trying and it kept saying “chip not found”
I’m so struggling to scan my brp card 😭
@Zamzamcoston5487 so sorry to hear this. I know it’s a bit tricky trying it out.
Try to take out you phone from its case and try it on a bright and flat surface.
It needs lots of patience and someone else could assist you with it.
Thank u ☺️ u really help people struggling how to scanned our brp to be honest stressful to scan
Please Zam did u turn your brp upside down too or just your phone please assist
Hi i tried with iphone 12 pro and samsung. In none of those worked. What can i do? It locked me for 24 hours yesterday. Please help
Hi Dola, it’s tricky honestly. What i did was using my Iphone 13 pro max then turned it upside down gently on the chip. Someone else could try it out for you. You can try a friend using Iphone 13 upward and try it
Please have your had your baby before you applied and did you apply for your baby if yes
I’ve had my baby before I applied and I didn’t apply for my baby.
Your doing too much talking but not actually showing people how to do it , what’s the point of the video 🤷♂️
Pls move to the next video mr teacher. Those who saw the value appreciated it so your opinion doesn’t count. Let me talk in peace for those that wants to listens.
@@chatwithjola1403😂😂😂 but it’s true your not showing us how to do it your just talking a lot
@@joelnsumbu8813 oya sorry oooo no vex
Please jola
Do I need to turn my brp card upside down too
Or just the phone
Pls or have my number and u will show me a video of how you placed it on WhatsApp
Thanks for this video I am having issues getting the chip
You’re welcome
How did it go? Have you done it now
@@chatwithjola1403 it finally worked o after 3days of trying , Its frustrating. I got the chip from the back of my BRP
@@adaobinweke3429 i can imagine the frustration lol
Must It be an iPhone?
I don’t think so. But i used an IPhone for mine. A Samsung user can try as well
@@chatwithjola1403 ok. thank you
@@edithmonicaesievo3629did the Samsung work? If yes what model?
I do not have a Samsung phone. I had to use a friend's iPhone as my phone does not support the app.@@osaroosas9560
So In short TURN YOUR PHONE UPSIDE DOWN!! 😅👍🏾
Just wanted the information without the LONG STORY!
@@cushitepeople9165 pls skip to next . Others appreciate . If it’s not for you pls move into the next
Provide your information with 2 sec
I like that u speak yoruba during the video lols😂
😂😂😂😂😂😂
Hi jola em struggling to scan i tried all tips up side down but not wrking on iphon13 pro max i tried 15pro max but not working on mine brp rest working on friends brp dont know whats wrong please help .
Same problem
Please how were you able to fix it?
My iPhone 15 pro max isn’t scanning too and I even tried using my Nigerian passport but it’s saying there’s a problem with your document.
@@lindaumegboro1747please how did you fix the brp issue
Mine is not working , I have tried all I could with different phones.
@@VivianNwabueze-h6z I know how it feels. Have you tried cleaning your camera lens? Or try to place the camera lens on the golden chip just leave it there and see
Don’t touch it or change the surface area